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广东:支持银行推出全运会购票立减营销活动
人民财讯11月3日电,广东省人民政府办公厅印发《"粤享暖冬乐游广东"消费季活动总体方案》,消费 季活动于2025年11月1日启动,延续到2026年3月底。方案提出,省市同步推出便利化措施。支持银行推 出全运会购票立减营销活动,鼓励金融机构做好移动支付、银行卡、现金等多元支付方式服务保障,支 持在机场、口岸、星级饭店等重点场所布设外币兑换设施。畅通消费维权渠道,保持12345热线7×24小 时畅通,强化消费纠纷在线解决(ODR)。开展放心消费承诺和线下无理由退货承诺活动,推动相关旅游 协会发出优质服务专项倡议。 ...
中信银行焦作分行联合人行焦作市分行开展境外人员支付服务宣传活动
Core Viewpoint - The event aims to enhance the payment convenience for foreign visitors in China during the 12th China Jiaozuo International Tai Chi Competition and the 2025 Yuntai Mountain Tourism Festival, showcasing various payment tools and services [1] Group 1: Payment Services Promotion - The bank conducted promotional activities at foreign currency exchange points and competition venues, introducing payment tools such as QR code payments and mobile banking [1] - A consultation desk for foreign payment services was set up outside the opening ceremony venue, providing multilingual payment service guides to foreign athletes, tourists, and staff [1] - Staff demonstrated mobile payment processes on-site to help foreign visitors quickly learn how to use mobile payment methods [1] Group 2: Financial Services Strategy - Optimizing payment services and enhancing payment convenience have become significant initiatives in China's financial sector to meet diverse payment needs and stimulate consumption and economic growth [1] - The bank has a history of providing efficient overseas remittance and visa processing services for clients with study abroad and travel needs, indicating a commitment to comprehensive outbound financial services [1] - The bank plans to continue improving payment service levels to support high-quality regional economic development [1]
记者蹲点杭州萧山国际机场感受“一站式”便利
Xin Hua Wang· 2025-10-06 01:39
Core Insights - "China Travel" is gaining popularity, with Zhejiang becoming an increasingly favored destination for global tourists [1] Group 1: Visitor Statistics - From October 1 to 8, Hangzhou port is expected to welcome 115,000 inbound and outbound travelers, marking a year-on-year increase of 7.5% [2] - Since its opening in July, the international service center at Hangzhou Airport has served over 50,000 foreign travelers [6] Group 2: Service Center Operations - The international service center provides integrated services, allowing foreign travelers to handle various needs in one location, significantly reducing the time required for transactions [3][4] - The center has streamlined operations by consolidating multiple service areas into a single 200-square-meter space, enhancing efficiency and reducing staff by half while improving service speed [4][5] Group 3: User Experience - Foreign travelers have expressed satisfaction with the "one-stop" service model, which includes currency exchange, mobile service activation, and travel information [3][5] - The introduction of the "AI Hangzhou" platform allows travelers to access online services, including hotel check-in and transportation options, enhancing their overall experience [6][7]
农行济南开元支行:优化支付服务,值守遥墙国际机场
Qi Lu Wan Bao· 2025-09-19 09:20
此次轮值工作,农行济南开元支行累计发放在鲁支付指南三十余份,这不仅是落实国家对外开放政策的 实际行动,更是推动山东高质量发展、提升国际竞争力的重要举措,展现了农行响应国家战略的主动性 和责任感。 为更好保障济南遥墙国际机场境外来宾支付服务体验,及时为境外来鲁人员提供优质高效的支付服务, 中国人民银行牵头组织各家银行机构值守济南遥墙国际机场,农行济南开元支行作为外币兑换网点,积 极响应参与,派出两名外语口语流利的客服经理赴机场轮值。 轮值期间,农行员工例行检查外币兑换机、存取款一体机等设备是否正常运行,与多名外国旅客沟通解 释零钱包兑换、银行卡绑定三方支付等业务,并协助两名游客找到网约车停靠地。 ...
中国银行云南省分行和新航道昆明学校成功举办“家有儿女要留学”跨境金融教育主题报告会
Core Insights - The event "Study Abroad for Children" was successfully held in Kunming, co-hosted by Bank of China Yunnan Branch and New Channel Kunming School, focusing on study abroad planning and cross-border financial services [1][3] - The event highlighted the increasing demand for quality international education and professional financial services among families in Yunnan [5] Group 1: Event Overview - The event featured speeches from key representatives, including Wu Tao, Vice President of Bank of China Yunnan Branch, and Li Hua, Deputy General Manager of the Personal Finance Department [1] - The event provided professional and comprehensive financial and educational guidance for families intending to send their children abroad [1] Group 2: Financial Services - Qiao Li, Cross-Border Product Manager of the Personal Finance Department, presented on the advantages of Bank of China's cross-border services, including study abroad account opening, foreign currency exchange, and cross-border remittances [3] - Bank of China leverages its century-long international service experience and global network to offer safe, convenient, and efficient cross-border financial solutions, helping families mitigate exchange rate risks and optimize fund allocation [3] Group 3: Educational Insights - Hu Min, Chairman of New Channel International Education Group, delivered a keynote speech on international education path planning, trends in studying abroad at a young age, and educational choices in the era of artificial intelligence, resonating with the audience [5] - The interactive segment of the event saw enthusiastic participation, reflecting the urgent need for quality international education and professional financial services among local families [5] Group 4: Future Initiatives - Bank of China Yunnan Branch plans to continue launching more exclusive financial products and service activities tailored for study abroad families, supporting their educational aspirations [5] - The event reinforced the trust between the bank and its clients, showcasing Bank of China's expertise and social responsibility in the cross-border financial sector [5]
践行支付惠民政策,广发银行临沂分行打造外籍人士金融服务新标杆
Qi Lu Wan Bao Wang· 2025-08-11 14:26
Group 1 - The core viewpoint of the articles emphasizes the proactive measures taken by Guangfa Bank's Linyi branch to enhance cross-border payment services for foreign clients, particularly focusing on the needs of expatriates [1][2] - Guangfa Bank has established an efficient service mechanism for foreign clients, ensuring a smooth and expedited account opening process through dedicated staff support and streamlined procedures [1][2] - The bank has innovated its service model by implementing a tiered account management system, which allows for simplified account opening and tailored services that meet the specific financial needs of foreign clients [2] Group 2 - Guangfa Bank is committed to its service philosophy of "payment for the people," focusing on the diverse financial needs of expatriates by optimizing service processes and enhancing staff training [2] - The bank aims to create an inclusive and accessible financial service ecosystem by developing a multi-language service system and continuously exploring innovative financial service pathways [2] - Future plans include maintaining a customer-centric approach to provide high-quality, efficient, and personalized financial services for both domestic and international clients, thereby enhancing the Guangfa financial service brand [2]
多层次多元化支付服务体系不断完善
Jin Rong Shi Bao· 2025-08-08 07:55
Core Viewpoint - The People's Bank of China (PBOC) is actively enhancing payment services for specific groups such as the elderly and foreign visitors, resulting in significant improvements in payment convenience across various scenarios [1][2][3]. Group 1: Payment Convenience Enhancements - The PBOC has implemented measures to improve payment services for foreign visitors and the elderly, leading to a noticeable increase in payment convenience [2]. - Foreign bank card acceptance has been made more convenient, with a significant increase in the coverage of foreign card acceptance in key locations such as shopping areas, scenic spots, airports, and hotels [2]. - Mobile payment acceptance has greatly improved, allowing foreign visitors to register for Alipay and WeChat using their foreign phone numbers and bind foreign bank cards for payments [2][4]. - The demand for foreign currency exchange has been effectively met, with foreign visitors able to exchange currency at approximately 67,000 bank outlets and 32,000 ATMs nationwide [2]. Group 2: Simplified Banking Services - Foreign visitors can now open domestic bank accounts more easily, with simplified procedures and multi-language support, significantly enhancing their banking experience [3]. - The PBOC has made efforts to improve banking services for the elderly, with over 99% of bank branches undergoing modifications to enhance accessibility for older customers [3]. Group 3: Cash Payment Environment - The PBOC is committed to optimizing the cash payment environment, with 99.3% of surveyed businesses supporting cash payments [6]. - Future plans include enhancing inter-departmental collaboration to ensure the implementation of cash usage policies and improving merchants' cash handling services [6][7]. - The PBOC aims to establish a sustainable model for small denomination cash services and will continue to address and penalize businesses that refuse cash payments [7].
世运汇蓉城 支付享便捷 第12届世运会金融保障服务全面启动
Jin Rong Shi Bao· 2025-08-08 02:31
Group 1 - The 12th World Games will be held in Chengdu from August 7 to August 17, 2025, with a focus on enhancing financial services for both domestic and international visitors through various payment methods [1] - The People's Bank of China Sichuan Branch will implement a responsibility system for host banks to create a convenient payment environment during the event [1] - Chengdu has established 10 premium payment convenience business circles at popular tourist spots, providing bilingual payment guides for international visitors [1] Group 2 - A total of 65,000 merchants in Chengdu will accept foreign cards, with 13,800 key merchants covering various categories of food, tourism, entertainment, and shopping [2] - Currency exchange services will be available at the World Games Village, designated hotels, and major airports, ensuring a one-stop service for foreign currency exchange [2] - The Sichuan Branch of the People's Bank of China aims to ensure sufficient cash supply and smooth access for visitors, with over 2,000 bank outlets facilitating cash exchange services [2] Group 3 - During the World Games, the acceptance of digital RMB will expand, with 365 existing merchants upgraded to accept digital currency, including 91 that support hard wallets [3] - Small and frequent consumption scenarios will be fully covered in event venues and cultural experience points, enhancing the digital payment experience for visitors [3] - The application of digital RMB for "tax refund upon departure" will be explored, providing convenience for international travelers [3]
人民银行江苏省分行:全省1.3万个银行网点开通适老服务“绿色通道”
Bei Jing Shang Bao· 2025-07-30 12:55
Core Insights - The People's Bank of China Jiangsu Branch held a press conference on July 30, 2025, to disclose the progress of optimizing payment services and enhancing payment convenience [1] Group 1: Payment Services Optimization - As of June 30, 2025, there are 39,000 key merchants in the province, with 5,652 foreign currency exchange institutions and facilities [1] - 18,000 merchants can accept various foreign currencies, and 13,000 bank outlets have opened "green channels" for elderly services [1] - In the first half of 2025, the total transaction amount for foreign card swiping, cash withdrawals, cross-border mobile payments, and foreign currency exchanges reached 2.08 billion [1] Group 2: Elderly Services and Accessibility - In the first half of 2025, 920,000 "change wallets" were exchanged in the province [1] - There are 22,000 ATMs supporting foreign card cash withdrawals, with cash withdrawal transactions totaling 450 million in the first half of the year [1] - A total of 38,000 ATMs and 25,000 smart service terminals have completed accessibility upgrades, with over 85% and 90% respectively [1] - Banks provided over 35,000 home service visits for elderly customers with mobility issues in the first half of 2025 [1]
中国银行河南省分行高效保障上合组织媒体智库峰会
Group 1 - The Shanghai Cooperation Organization Media Think Tank Summit was held from July 24 to 27, 2025, in Zhengzhou, with the Bank of China Henan Branch providing financial services support [1] - The Bank of China Henan Branch customized a comprehensive financial service plan covering foreign currency exchange, cross-border settlement, and emergency handling to meet the summit's needs [2] - During the summit, the Bank of China Henan Branch set up dedicated service points and provided over 100 services related to foreign currency exchange and cross-border financial consultation [2] Group 2 - A media expert from Central Asia praised the Bank of China's efficient service and friendly staff, highlighting the convenience and reassurance experienced during the summit [2] - The successful service practices during the summit showcased the Bank of China's professional advantages and commitment in the cross-border financial sector [2] - The Bank of China Henan Branch plans to continue optimizing financial service mechanisms for international conferences and major events to contribute to a more international business environment in Henan [2]