与此同时，银行工作人员还对现金网格化管理区域内的商户进行了全面细致的排查，重点检查是否存在 拒收现金的情况。对于发现的问题，及时与商户沟通并建议整改，确保现金支付渠道畅通。在排查过程 中，工作人员还积极了解商户和居民在现金使用方面的需求，为他们提供零钞兑换、残损币兑换等便捷 的现金服务。 此次整治拒收现金及现金网格化宣传活动，得到了广大商户和居民的积极响应与支持。通过宣传和排 查，不仅提高了公众对人民币法定货币地位的认识，增强了公众维护自身现金支付权益的意识，也进一 步规范了现金收付行为，优化了现金流通环境。 编辑：赵鼎 转自：新华财经 在宣传方式上，该行采用"线上+线下"相结合的多元化宣传模式。线下通过在网点大厅设置咨询台、摆 放宣传展板、发放宣传折页等方式，向来办理业务的客户宣传拒收现金的危害及相关法律后果；在网点 周边的商户，工作人员则进行"一对一"上门宣传，耐心解答商户疑问，引导商户签订《不拒收人民币现 金承诺书》，并在显著位置张贴支持现金支付的标识。线上，通过银行官方微信公众号、手机银行App 等渠道发布整治拒收现金的宣传文章和视频，扩大宣传范围，增强宣传效果。 为切实维护人民币法定货币地位，保障公 ...

Group 1 - The core viewpoint of the article emphasizes the importance of cash services and the need to rectify the refusal of cash payments, highlighting the role of CITIC Bank Nanchang Branch in promoting cash acceptance and consumer rights [1][2] - CITIC Bank Nanchang Branch has established a "cash service consultation desk" in community service centers to enhance cash service management and promote the importance of cash as legal tender [1] - The bank actively engages with merchants and the community to raise awareness about the illegality of refusing cash payments, encouraging merchants to sign commitments to accept cash and display support for cash payment signage [1][2] Group 2 - The bank has initiated a "small change exchange service" by distributing "change bags" and setting up convenient exchange points for small denominations, improving customer experience in cash transactions [1] - The ongoing campaign aims to educate the public about the legal status of the Renminbi and the consequences of refusing cash, reinforcing the bank's commitment to social responsibility and economic security [2]

Core Viewpoint - The article emphasizes the efforts of China CITIC Bank's Nanchang Hongjiao Zhou Branch to combat the refusal of cash payments, reinforcing the legal status of the Renminbi and protecting consumer rights [1][2] Group 1: Actions Taken - The Nanchang Hongjiao Zhou Branch has actively promoted a special campaign to address cash refusal, utilizing various resources for public awareness [1] - The branch has implemented face-to-face outreach with local merchants, distributing educational materials about the legal status of the Renminbi and the illegality of refusing cash [1][2] - A "change wallet" service has been introduced to assist merchants facing difficulties with cash transactions, addressing the common issue of "difficulty in making change" [1] Group 2: Customer Engagement and Training - A customer feedback mechanism has been established to collect opinions and complaints regarding cash refusal, ensuring timely investigation and response [2] - The bank has enhanced employee training and assessment, focusing on legal regulations and business knowledge to improve service quality and policy promotion [2] - The campaign has successfully increased awareness among local merchants and residents about the legal status of the Renminbi [2] Group 3: Future Plans - The Nanchang Hongjiao Zhou Branch plans to continuously innovate its promotional methods and improve cash service mechanisms to maintain the legal status of the Renminbi and consumer rights [2]

Core Viewpoint - The article discusses the efforts of Postal Savings Bank of China in Ziyang City to combat the phenomenon of cash refusal, ensuring the legal status of the Renminbi and promoting a harmonious cash circulation environment during the "May Day" holiday [1][2][3][4]. Group 1: Multi-faceted Promotion - The bank organized a series of promotional activities around the theme "Cash service for the people, refusal of cash is illegal," utilizing 181 branches to distribute promotional materials and set up consultation desks [1]. - A cash service promotion team was formed to distribute leaflets in high-frequency cash usage areas, reminding merchants to accept cash payments legally [2]. - The bank emphasized the importance of cash payments by setting up promotional points in public service centers, highlighting relevant laws and regulations [2]. Group 2: Precise Engagement - The bank established communication channels with community merchants through liaison groups, enhancing their understanding of the legal status of the Renminbi [3]. - Merchants were informed about the bank's provision of "small denomination cash reserve" services to meet their reasonable cash needs [3]. - Regular follow-ups with merchants were conducted to track cash payment situations and address issues promptly [3]. Group 3: Long-term Supervision - The bank publicly announced contact information for reporting cash refusal incidents, committing to investigate and provide feedback on such reports on the same day [4]. - A cash service archive for merchants was created, with regular checks and follow-ups to ensure compliance [4]. - The promotional activities reached over 1,000 merchants and more than 30 public service windows, distributing over 3,000 promotional materials [4].