Core Viewpoint - Artificial intelligence (AI) is reshaping the payment business by enhancing efficiency, security, and customer experience, with a human-centered approach as the foundation for technology deployment [1][4]. Group 1: Investment in Technology - The company invests $13 billion annually in technology, with approximately $4 billion allocated to emerging technologies like AI this year [1][6]. - AI applications have been implemented on a large scale across various domains, including AI agents, search summaries, content generation, and operational code generation [4][5]. Group 2: Trade Growth and Payment Requirements - The Asia-Pacific region has seen rapid trade growth, with nearly 60% of the region's exports going to other global markets, driven by Chinese enterprises expanding overseas and multinational companies entering China [2]. - There is an increasing demand for real-time control of fund flows, seamless cross-border payments, and flexible supply chain financing from Chinese companies going abroad [2][3]. Group 3: Solutions for Corporate Needs - The company has introduced a "Guaranteed Exchange Rate" solution to simplify foreign exchange risk management, allowing businesses to lock in exchange rates for up to one year [3]. - AI-driven tools like CashPro Forecasting help clients predict future cash positions, addressing challenges in cash flow management amid global market volatility [5]. Group 4: Future of Payment Industry - Innovation is expected to reshape the future landscape of global payments, with AI being a crucial engine for transformation [7]. - The company emphasizes the importance of scaling technology applications and enhancing customer experience through collaboration and innovation [7][8]. Group 5: Local Market Innovations - In China, the company has established a solid business foundation, offering integrated solutions that combine global and local elements [8]. - The introduction of the Corporate Payment Undertaking (CPU) model modernizes traditional supply chain finance, facilitating a paperless process and optimizing working capital for suppliers [8].

This story was originally published on CIO Dive. To receive daily news and insights, subscribe to our free daily CIO Dive newsletter. As the financial sector harnesses generative AI’s capacity to speed and simplify processes, Bank of America has leaned on sustained research and technology investments to rapidly scale multiple use cases. The firm unveiled a generative AI-powered knowledge management assistant called AskGPS for its Global Payments Solutions division last week. In-house engineers fed the mo ...