Accessibility StatementSkip Navigation TTEC Digital is honored by Microsoft for achieving outstanding sales achievement and innovation AUSTIN, Texas, Sept. 25, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for AI-enabled CX, today announced that TTEC Digital has been selected for AI Business Solution's 2025-2026 Microsoft Inner Circle. Participation within Inner Circle is based on sales achievements that rank TTEC Digital i ...

Core Insights - Salesforce, Inc. is focusing on its Data Cloud platform as a central element of its growth strategy, with annual recurring revenues increasing by 120% year over year and over 22 trillion data points stored [1][10] Group 1: Data Cloud Platform Performance - The Data Cloud platform is experiencing strong adoption, with nearly 60% of the top 100 deals in the first quarter including both Data Cloud and AI capabilities [2] - Approximately half of the new Data Cloud bookings in the last reported quarter originated from existing clients, indicating high customer satisfaction and potential for further growth [2] Group 2: Integration and Competitive Position - Salesforce is integrating the Data Cloud platform with other tools such as Agentforce, Tableau, and Slack, facilitating data activation and AI application across operations [3] - Continuous product upgrades and cost-effective deployment are essential for Salesforce to maintain its competitive edge in the enterprise software market [4] Group 3: Revenue Trends and Estimates - Salesforce's total revenues grew by only 7.7% year over year in the first quarter, indicating a deceleration in growth after years of double-digit increases [5] - The Zacks Consensus Estimate suggests mid-to-high single-digit growth for fiscal years 2026 and 2027 [5][13] Group 4: Competitive Landscape - Salesforce faces increased competition from Microsoft and Snowflake in the data cloud sector, with Microsoft leveraging its Azure Data platform and Snowflake focusing solely on data services [6][7][8] Group 5: Valuation and Stock Performance - Salesforce shares have decreased by 29.1% year to date, contrasting with the Zacks Computer – Software industry's growth of 20.8% [9] - The company trades at a forward price-to-earnings ratio of 19.77, significantly lower than the industry average of 35.58 [11]

Core Insights - Salesforce, Inc.'s Data Cloud is experiencing significant growth, with annual recurring revenues (ARR) increasing by 120% year over year, surpassing $1 billion in the first quarter of fiscal 2025 [1][9] - The integration of Data Cloud with artificial intelligence (AI) features is evident, as nearly 60% of Salesforce's top 100 deals in the first quarter included both [2][9] - Data Cloud is essential for Salesforce's digital labor and intelligent automation initiatives, particularly in conjunction with the new AI-based product, Agentforce [3] Company Performance - Salesforce has utilized Data Cloud to enhance internal efficiency, notably reducing lead routing time from 20 minutes to 19 seconds in Slack [4] - The company's stock has declined by 18.1% year to date, contrasting with a 16.5% increase in the Zacks Computer – Software industry [8] Competitive Landscape - Salesforce's Data Cloud faces competition from Microsoft and Snowflake, both of which are prominent in enterprise data management [5] - Microsoft leverages its Azure Data services, which integrate with its broader ecosystem, providing a strong alternative for businesses already using Azure [6] - Snowflake specializes in cloud-based data warehousing, focusing solely on data management, which allows for easy storage, processing, and sharing of large volumes of data [7] Valuation and Earnings Estimates - Salesforce trades at a forward price-to-earnings ratio of 23.07, significantly lower than the industry average of 34.23 [10] - The Zacks Consensus Estimate indicates a year-over-year earnings increase of approximately 10.8% for fiscal 2026 and 11.5% for fiscal 2027, with upward revisions in estimates over the past 30 days [11]

Microsoft says that it has completed a multi-year project to allow Europe-based customers using its cloud services to store and process data in the EU.The project, the EU Data Boundary for the Microsoft Cloud, began in January 2023, went on for two more years, and finally wrapped up this February, Microsoft said. With its completion, European customers can store and process data for Microsoft core cloud services, including Microsoft 365, Dynamics 365, Power Platform, and most Azure services, within the EU a ...