Key Takeaways ADBE reported a record Q2 operating cash flow of $2.19B, up from $1.94B a year earlier. Recurring revenues from Digital Media and AI tools like Firefly drive strong engagement. With $5.71B in cash, ADBE continues investing in AI, buybacks and strategic innovation.Adobe (ADBE) reported second-quarter fiscal 2025 operating cash flow of $2.19 billion, up 13% year over year. Despite a sequential decline of 15% Adobe’s bright prospects, driven by an expanding AI portfolio, are noteworthy.Several ...

Salesforce, Inc. CRM CEO Marc Benioff said on Thursday that artificial intelligence is now responsible for handling between 30% and 50% of the company's workload. The Details: Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, Benioff told CNBC in an interview.The CEO emphasized that everyone must recognize how AI is taking over jobs previously done by humans, enabling teams to concentrate on higher-value activities.Read Next: AST SpaceMobile Stock Downgraded, Rocket ...

Salesforce NYSE: CRM raised its prices, and its share price will soon follow for three reasons that begin and end with its pricing decision. The decision may appear to be bad news, impairing the company’s appeal to its consumers, but it aligns with technology industry trends and will ultimately accelerate its growth. Salesforce TodayCRMSalesforce$260.77 -1.57 (-0.60%) 52-Week Range$229.23▼$369.00Dividend Yield0.64%P/E Ratio40.77Price Target$346.34Add to WatchlistThe increase, worth an average of 6% across ...

3、领先指标增长平稳： 公司着重的领先指标--cPRO(短期未履约余额) 的 的名义同比增速本季为 12.1%，乍看较上季明显提速 。但 主要是受汇率影响从逆风转为 顺风的影响 （上季造成$3 亿的拖累，而本季是$3 亿的利好）。实际 恒定汇率下 cRPO 的增速上季和本季都为 11% 。同样并没有真正意义上的提速。 4、毛利环比下滑，改善趋势停滞： 核心业务- 订阅性收入本季的毛利润$76.7 亿，同比增长 9.4% 。在营收加速增长且好于预期的前提下 ，毛利润却不及预期，且 增速边际放缓。 趋势上，本季订阅业务的 毛利率环比下降 0.5pct，同比提升幅度也收窄到不足 1pct。数年来一直向上的毛利率呈现提升停滞的迹象 。应当是 AI 和 Agentforce 等 仍在初步阶段的业务毛利率较低的拖累。 北京时间 5 月 29 日早美股盘后，SaaS 龙头Salesforce公布了其 2026 年的一份季度财报。整体来看，预期差角度，本次业绩主要指标都达标或稍好于预期，表现属 于平稳中的不错。但趋势上，营收增长并未显著提升，利润率扩张周期停滞也未根本性改善，详细要点如下： 1、增长看似回暖，但并不明确： 增 ...

Salesforce (CRM) Conference Summary Company Overview - **Company**: Salesforce (CRM) - **Date**: May 29, 2025 - **Context**: Post-earnings conference call discussing company performance and future strategies Key Points Financial Performance - **CRPO (Current Remaining Performance Obligations)**: Strong performance, exceeding market expectations [6] - **Stock Performance**: Stock down 15% previously, but showing signs of recovery [4] Market Environment - **Macro Environment**: Enterprise software market remains measured, with positive outlook despite concerns about deceleration in sales, service, and commerce [7][6] - **Customer Sentiment**: High energy and excitement among developers, partners, and customers, indicating a positive internal culture [8] Strategic Initiatives - **Data Strategy**: Emphasis on the integration of Data Cloud and AgentForce, highlighting the importance of harmonizing enterprise data for better customer engagement [10][12] - **Informatica Acquisition**: Seen as a strategic move to enhance data capabilities and customer offerings, with a focus on AI and data sovereignty [15][16] - **AgentForce Development**: Positioned as a transformative tool for customer engagement, with ongoing evolution to meet diverse use cases [24][28] Product Innovations - **AgentForce**: Currently in early stages of adoption, with potential for expansion into various business functions beyond customer service [24][30] - **Action-Based Pricing Model**: Introduction of new pricing strategies to accommodate different use cases, moving beyond traditional conversation-based models [28][44] Competitive Landscape - **Service Cloud Expansion**: Plans to broaden the scope of Service Cloud to include employee service and IT operations, not just customer service [35] - **Response to Competitors**: Salesforce remains confident in its differentiation within the CRM market despite emerging competition [34] Risk Management - **Economic Sensitivity**: Preparedness for potential economic slowdowns, with strategies in place to maintain growth across sectors and regions [55][60] - **Sector-Specific Strategies**: Focus on public sector efficiency and retail pricing strategies to navigate market dynamics [57][58] Customer Engagement - **Use Cases**: Examples of successful implementations, such as FinAir, showcasing the effectiveness of AgentForce in improving customer service [49] - **Self-Service Growth**: Strong performance in self-service segments, indicating customer confidence in investing in new technologies [59] Future Outlook - **Innovation Pipeline**: Continued focus on integrating AI and data solutions to enhance customer experiences and operational efficiency [52][53] - **Market Positioning**: Salesforce aims to leverage its diverse portfolio and geographic reach to adapt to changing market conditions [60] Additional Insights - **Cultural Shift**: Emphasis on collaboration between humans and AI agents to enhance productivity rather than replace jobs [30][39] - **Flexibility in Pricing**: Acknowledgment of the evolving nature of AI pricing models, with a commitment to offering customers flexible options [41][45] This summary encapsulates the key discussions and insights from the Salesforce conference, highlighting the company's strategic direction, market positioning, and future growth opportunities.

Salesforce (CRM) reported first-quarter fiscal 2026 non-GAAP earnings of $2.58 per share, which beat the Zacks Consensus Estimate by 1.6%. The bottom line improved 5.7% year over year.Salesforce’s fiscal first-quarter revenues of $9.83 billion surpassed the Zacks Consensus Estimate by 0.95%. This top line increased 7.7% year over year.The growth in top and bottom lines reflects the benefits of CRM’s go-to-market strategy and sustained focus on customer success. The initiatives to integrate generative artifi ...

We outline the results vs our estimates, consensus and guidance in Exhibit 1: Kash Rangan Salesforce Inc. (CRM): First Take on F1Q26 Results Salesforce is flat (+5% AH initially) with F1Q26 results that saw Subscription Revenue +8.3% YoY (+9% in CC) vs FactSet Consensus' +7.4%, OpM of 32.3% (vs. Consensus at 32.5%), cRPO +12.1% / +11% USD/CC YoY (vs. GSe / Consensus of +10%) and FCFM of 64.1% (vs. Consensus at 60.1%). F2Q26 guidance calls for Revenue growth of +8.7% / +7.5% USD/CC (vs. Consensus at +7.4%) w ...

Salesforce (CRM) is scheduled to release first-quarter fiscal 2026 results on May 28.For the fiscal first quarter, the company expects total revenues to be between $9.71 billion and $9.76 billion (midpoint $9.735 billion). The top-line estimate is pegged at $9.74 billion, which indicates an increase of 6.6% from the year-ago quarter’s reported figure.CRM anticipates non-GAAP earnings per share to be in the band of $2.53-$2.55 for the first quarter. The consensus mark for non-GAAP earnings has remained uncha ...

Core Viewpoint - Bank of America Securities analyst Brad Sills maintains a Buy rating on Salesforce, Inc with a price target of $350, highlighting the potential of Agentforce to contribute to cRPO growth in the coming years [1] Group 1: Agentforce Potential - Agentforce is expected to drive incremental growth of 1% to 2% points in cRPO, with initial contributions anticipated in the second half of fiscal 2026, potentially pushed to the first half of fiscal 2027 due to macroeconomic conditions [1] - The strength of Data Cloud, which achieved $900 million in Annual Recurring Revenue (ARR) in fiscal Q4 2025, up from $400 million in fiscal Q4 2024, is seen as a leading indicator for Agentforce [2] Group 2: Deployment Phases and ROI - Two key deployment phases for Agentforce include data preparation (4 to 5 months) and agent development/testing (6 to 7 weeks), with a material deployment requiring 2 or 3 agents in production [3] - The deployment cycle from data preparation to agent deployment is approximately six to seven months, with commentary suggesting that the ROI for Agentforce is still evolving based on use cases [4] Group 3: Use Cases and Limitations - Key use cases for Service Cloud include shipment tracking, product information retrieval, and renewal sales automation, which are expected to achieve close to a 100% case deflection rate [5] - Agentforce currently struggles with more complex use cases, such as direct interaction with prospects and providing investment advice, but there is potential for improvement over time as learning and use cases expand [5] Group 4: Market Performance - CRM shares are currently trading lower by 4.93% at $235.09 [6]

编译：linlin, haina 海外独角兽原创编译 转载请注明 2. Customer Support是世界最大 SaaS 市场之一： Salesforce 从 Service Cloud （即工单系统）获得的 83 亿美元收入甚至超过了从 Sales Cloud 或 CRM 获得 的 75 亿美元收入。世界上最大的 SaaS 公司从其支持系统获得的收入最多，，这正是Pylon决定进入的领域。 3. B2B 沟通方式正在全渠道化： 增长最快的公司都是那些抓住新兴趋势并随之成长的公司。 对 Pylon 来说，这一趋势是 B2B 企业与客户沟通正在变得更 加 Omnichannel。 AI Customer Support 是我们持续关注的领域。客户关系管理直接影响 B2B 客户留存与拓展。然而现有工具多针对 B2C 场景，B2B 支持渠道尚不完 善。基于 B2B 复杂的 Customer Support 链条与产品需求，初创公司 Pylon 正在打造专为 B2B 企业全栈 Customer Support 团队设计的协同工作平台。 Pylon 也是我们从硅谷 founder 口中经常听到的名字。 Pylon ...