Core Insights - Shenzhen Xiaoying Technology Co., Ltd. has launched a virtual digital assistant named Win-Daidai, aimed at enhancing service efficiency and user experience, embodying the company's mission of "technology integrating finance for good" [1] - Win-Daidai represents a new phase in the company's exploration of user service system upgrades, connecting technology with financial service optimizations [1] Technology Foundation - Xiaoying Technology emphasizes technological innovation in its digital transformation journey, with Win-Daidai being a product of its accumulated technological capabilities [3] - Win-Daidai integrates AI voice synthesis, real-time rendering, and intent recognition technologies, achieving comprehensive intelligence in appearance and interaction [3] - The design of Win-Daidai reflects a blend of technology and human warmth, featuring a blue and white color scheme symbolizing the coexistence of humanism and technological wisdom [3] Experience Enhancement - Win-Daidai operates 24/7, equipped with a semi-transparent smart headset and a caring badge, representing both technological attributes and service warmth [4] - As a digital brand ambassador, Win-Daidai innovatively promotes consumer protection through engaging content, making financial knowledge more accessible to users [4] Industry Context - The "Financial Technology Development Plan (2022-2025)" emphasizes leveraging global AI development opportunities and advancing intelligent technology applications in finance [5] - Xiaoying Technology's innovations align with policy directives, focusing on a service ecosystem that combines technical precision, emotional adaptability, and comprehensive coverage [5] - The company aims to continuously evolve its digital partners to provide users with tangible value and convenient experiences, contributing to the digital transformation of finance [5]

Core Insights - The article highlights the significant milestone of Shuhe Technology as it celebrates its tenth anniversary and rebrands from "SHUHE GROUP" to "SHUHE TECH," reflecting a strategic shift and commitment to excellence in the fintech sector [1] - Shuhe Technology aims to provide optimal financial services for everyone, leveraging digital intelligence as a key driver by integrating cutting-edge technology with credit services [1] Group 1: Technological Empowerment in Credit Services - In the financial credit sector, technological innovation is essential for enhancing service quality and efficiency, with Shuhe Technology incorporating AI and big data into its credit service processes [2] - The company utilizes big data to analyze vast user data, creating detailed user profiles and offering personalized credit product recommendations, significantly improving service accessibility and matching [2] - Shuhe Technology's intelligent risk control is a core competitive advantage, employing advanced AI algorithms to build models that assess credit status and risks in real-time, thus enhancing credit evaluation and reducing lending risks [2] Group 2: Efficient Credit Matching Platform - Shuhe Technology has developed an efficient and transparent credit matching platform that uses intelligent algorithms to match user needs with financial institutions, facilitating quick and effective allocation of credit funds [3] - This precise matching model enhances the efficiency of fund utilization for financial institutions while providing users with high-quality and convenient credit services, promoting financial inclusivity [3] Group 3: Innovation and Intellectual Property - The company places a strong emphasis on technology research and intellectual property protection, having filed over 370 patents and received 97 software copyrights and 73 invention patents [4] - These achievements underscore Shuhe Technology's innovation capabilities and its core competitiveness in the fintech industry, earning it various accolades such as "High-tech Enterprise" and "Shanghai Specialized and Innovative Enterprise" [4] - The accumulation of patents and industry honors enhances the company's brand image and fosters market trust, motivating further technological advancements [4] Group 4: Customer Service Evolution - Shuhe Technology's subsidiary, Haibei, has evolved its customer service model to prioritize user experience, transitioning from basic text and voice interactions to an AI-driven customer service 3.0 model [5][6] - The AI customer service system boasts a 98% speech recognition accuracy and can proactively address user inquiries while suggesting solutions, significantly improving service quality [6] Group 5: Future Vision - Looking ahead, Shuhe Technology is committed to leveraging core technologies to advance inclusive finance and aims to be a lifelong intelligent financial partner for users, providing high-quality and personalized financial services [7]