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Starbucks is getting the Chipotle treatment — with a twist
Business Insider· 2025-09-26 09:37
Core Insights - Starbucks is undergoing significant restructuring under CEO Brian Niccol, who previously led a successful turnaround at Chipotle [1][3][18] - The company has announced layoffs and store closures as part of the "Back to Starbucks" initiative, which mirrors strategies Niccol implemented at Chipotle [1][4][6] Group 1: Turnaround Strategy - Niccol's previous success at Chipotle saw sales increase dramatically, with the share price rising from around $6 to approximately $56 during his tenure [2] - The current turnaround at Starbucks involves addressing operational and customer service issues, including long wait times and a malfunctioning app [6][21] - Niccol has implemented menu reductions and a new mobile ordering system aimed at reducing wait times to four minutes or less [6][19] Group 2: Leadership and Team Dynamics - Many executives from Niccol's previous roles at Chipotle and Taco Bell have joined Starbucks, indicating a continuity in leadership style and strategy [12][13][16] - Key hires include Tressie Lieberman as EVP and global chief brand officer, and Mike Grams as COO, both of whom have extensive experience under Niccol [14][15] Group 3: Challenges and Market Position - The scale of Starbucks, with over 40,000 global retail stores, presents unique challenges compared to Niccol's previous experiences [19][20] - The company faces long-term operational issues and increased competition from new entrants like Luckin Coffee [21] - Niccol's cautious approach to layoffs and store closures reflects the need to balance immediate changes with long-term brand health [22][24]
Accenture is cutting staff it can't retrain in the age of AI — but it still plans to hire more people
Business Insider· 2025-09-26 06:39
Core Insights - Accenture is restructuring its workforce to adapt to the AI era, involving both layoffs and new hiring initiatives [1][2] - The company aims to upskill its employees while also exiting those who cannot be retrained for necessary AI skills [2] - Despite workforce reductions, Accenture anticipates an overall increase in headcount across all markets in the next fiscal year [2] Financial Performance - Accenture reported $69.7 billion in revenue for fiscal 2025, reflecting a 7% increase from the previous year [8] - The company incurred approximately $615 million in restructuring charges in the latest quarter, primarily for severance, with expectations for this figure to rise to about $865 million [3][4] Talent Strategy - Accenture is focusing on "rapid talent rotation," which involves reducing employees whose skills do not align with new demands while expanding in areas such as data, cloud, and AI consulting [9] - The firm has nearly doubled its AI and data specialists to 77,000 since fiscal 2023 and has trained over 550,000 employees in generative AI fundamentals [4] Industry Context - The strategy employed by Accenture mirrors trends in the broader tech industry, where companies like Microsoft and Meta are also adjusting their workforce by laying off employees while hiring in priority areas [9][10]
Trump announces a flurry of tariffs on pharmaceuticals, trucks, and furniture
Business Insider· 2025-09-26 01:34
Group 1 - President Trump announced new tariffs set to begin on October 1, including 100% duties on imported branded or patented pharmaceuticals, 25% tariffs on heavy-duty trucks, and 50% tariffs on kitchen cabinets [1] - The rationale behind these tariffs is to combat the "flooding" of these products into the U.S. from other countries, which is deemed an unfair practice that threatens national security and domestic manufacturing [2] - The decision to raise tariffs appears unaffected by rising inflation rates, with the consumer price index increasing by 3.1% in August, and significant price hikes in the "food at home" category [3]
Costco plans to open new locations at a quicker pace as it tackles busy warehouses
Business Insider· 2025-09-26 00:27
Core Insights - Costco is experiencing increased traffic in its warehouses and is strategically expanding its locations to tap into new markets and enhance capacity in existing areas [1][4] - The company plans to open 35 new locations in the current fiscal year, a significant increase from 27 openings in the previous year, indicating a busy expansion phase [2] - New warehouse openings are strategically placed near successful existing locations to optimize sales and alleviate congestion [3][4] Expansion Plans - The first four new locations will open in October in Fruitport, Michigan; Mechanicsburg, Pennsylvania; Indian Land, South Carolina; and Mississauga, Ontario [3] - This year's expansion includes five relocations of existing warehouses, which are expected to enhance sales and customer access [4] Operational Strategy - The average age of Costco warehouses in the US is around 20 years, and relocations provide an opportunity to refresh operations and maintain high service standards [8] - Old warehouses that are vacated can be repurposed into Costco Business Centers, catering to larger-volume customers [8] - New locations also create job opportunities for individuals seeking to start or advance their careers within the company, which is recognized as a competitive employer in the retail sector [9]
Costco says new extended hours added 1% to weekly sales
Business Insider· 2025-09-25 21:29
Group 1 - Costco's extended operating hours this summer have resulted in an estimated 1% increase in weekly US sales since implementation, which has been positively received by members [1] - The company reported full-year revenue of $269.9 billion, reflecting an 8.1% increase compared to the previous year [1] - The extended hours and new perks have led to a higher percentage of shoppers upgrading their memberships, with Costco finishing the quarter with 81 million paid memberships, including 38.7 million executive tier memberships [2] Group 2 - The company gained 1.4 million additional memberships during the quarter, of which 1.1 million were executive tier memberships [2] - Foot traffic data indicates that the adjustment in operating hours is helping Costco achieve key goals, such as encouraging shoppers to visit more frequently and quickly [2] - Analysts view the changes as a positive development for the company, suggesting that it is a win for Costco [3]
Starbucks to close 1% of stores, lay off 900 corporate employees in strategic shift
Business Insider· 2025-09-25 18:17
Group 1 - Starbucks announced the closure of 1% of its stores, which includes the Seattle Reserve Roastery, a significant location due to its unionized status and history of protests [1] - The company will also lay off 900 corporate workers as part of its restructuring efforts [1]
Uber is making new moves in the race to deliver fresh groceries fast
Business Insider· 2025-09-25 17:10
Core Insights - Uber is launching a "Fresh Days" feature to offer discounts of up to 50% on fresh produce, meat, and dairy items, aiming to enhance its grocery delivery service and compete with rivals like Amazon [1][2] - The initiative is a response to grocery inflation, which has been a concern for consumers in recent years [2] - Exclusive offers for Uber One subscription members include a 30% discount on fresh groceries every Tuesday in the US [3] Company Initiatives - Uber is introducing new grocery shopping features, including refund eligibility icons for items that do not arrive fresh and AI-driven substitutions for unavailable products [4] - The company is positioning itself to strengthen its presence in the grocery delivery market, which is becoming increasingly competitive [2][9] Industry Context - The grocery delivery sector is experiencing significant growth, with traditional retailers like Dollar General enhancing their delivery capabilities through partnerships with services like DoorDash and Uber Eats [10] - Amazon is expanding its free same-day delivery service for perishable groceries, planning to double its reach in the US by the end of the year [9]
Amazon will pay $2.5 billion to settle claims about deceptive Prime practices
Business Insider· 2025-09-25 16:04
Core Points - Amazon is facing a record fine of $2.5 billion to settle claims of misleading customers regarding Prime subscriptions [1][2] - The Federal Trade Commission (FTC) stated that $1.5 billion of the fine will be allocated for customer refunds [1] - The settlement was announced just as Amazon's trial was about to commence [2] FTC's Statement - FTC Chairman Andrew N. Ferguson emphasized the significance of the settlement as a victory for consumers against deceptive subscription practices [2] - The FTC accused Amazon of employing sophisticated tactics to manipulate consumers into subscribing to Prime and complicating the cancellation process [2] - The settlement aims to ensure that Amazon does not engage in similar practices in the future [2]
Starbucks is closing its iconic Capitol Hill Roastery, just minutes from its Seattle headquarters
Business Insider· 2025-09-25 13:32
Starbucks' iconic Reserve Roastery in Seattle is among the stores the company is closing, Business Insider has learned. Starbucks on Thursday announced it would close many of its corporate-owned stores across North America, targeting locations where the company said it found it is "unable to create the physical environment our customers and partners expect" or where it doesn't "see a path to financial performance."A letter was posted on the Reserve Roastery door early Thursday morning, breaking the news th ...
Starbucks to close 1% of North American stores, lay off 900 non-retail employees
Business Insider· 2025-09-25 11:35
Group 1 - Starbucks will close 1% of its North American stores, totaling over 120 locations, due to an inability to create the expected physical environment for customers and partners or a lack of financial performance [1] - The company will lay off approximately 900 non-retail employees as part of these changes [1] Group 2 - CEO Brian Niccol stated that these steps are necessary to build a better, stronger, and more resilient Starbucks, aiming to deepen its impact on the world and create more opportunities for partners, suppliers, and communities [2]