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Seeking something new, Airbnb CEO promises 'perfect concierge'
TechXplore· 2025-05-14 17:20
Core Insights - Airbnb is diversifying its offerings by introducing home services such as haircuts and wellness professionals, marking its most ambitious expansion since its inception in 2008 [4][5] - The company aims to enhance customer engagement by transforming occasional users into frequent ones, with a focus on convenience and trust [5][6] - Airbnb's CEO, Brian Chesky, envisions the platform evolving into a "perfect concierge" for travel and living, competing with established players like Expedia and Booking [9] Business Expansion - The new service will be available in 260 cities globally, with plans for further expansion into additional locations and services [6] - Childcare services are identified as a long-term goal, indicating a desire to build deeper trust with users [6] Technology Integration - Airbnb has developed an AI customer service agent, which is being rolled out to American users and will expand internationally [7][8] - The AI is trained on extensive data related to customer stays, aiming to provide personalized travel experiences [8] Market Positioning - The company is adapting to challenges such as a decrease in foreign tourists to the U.S., emphasizing its flexibility in catering to domestic travelers [12] - Chesky maintains that Airbnb's brand is larger than any individual, despite political controversies surrounding co-founder Joe Gebbia [10][11]
Meta faces row over plan to use European data for AI
TechXplore· 2025-05-14 14:20
This article has been reviewed according to Science X's editorial process and policies . Editors have highlighted the following attributes while ensuring the content's credibility: Credit: Pixabay/CC0 Public Domain A Vienna-based privacy campaign group said Wednesday it has sent a cease-and-desist letter to Meta, after the tech giant announced plans to train its artificial intelligence models with European users' personal data. The move comes after Meta said last month it would push ahead with plans to u ...
Amazon's new robot has a sense of touch, but it's not here to replace humans
TechXplore· 2025-05-14 12:47
Core Insights - Amazon has introduced a new warehouse robot named Vulcan, which features a "sense of touch" to assist in stowing items using pressure-sensitive gripping and AI technology [1][5] - The robot is part of Amazon's ongoing investment in warehouse automation, designed to work alongside human workers rather than replace them [2][8] - Vulcan is capable of operating in the most physically demanding zones of the warehouse, aiming to reduce injury risks and enhance efficiency [4][6] Automation and Workforce Impact - The introduction of Vulcan raises questions about job displacement; however, it is intended to alleviate physical strain from repetitive tasks rather than eliminate jobs [7][8] - Amazon offers a Mechatronics and Robotics Apprenticeship Program to help workers upskill for more technical roles, potentially increasing their pay by up to 40% [10] - As automation takes over repetitive tasks, human roles will evolve to focus on assembly, maintenance, and system reconfiguration [12] Robotics and Operational Efficiency - Vulcan can match human speed and operate for approximately 20 hours a day, but it has limitations, such as handling objects up to 8 lbs (3.6 kg) and struggling with round items [6] - The efficiency of warehouse operations is expected to improve, with Vulcan increasing the percentage of inventory that can be handled from 60% to 75% compared to earlier systems [15] - The future of robotics in warehouses is anticipated to involve collaboration with human workers, enhancing safety and efficiency while creating new job opportunities [16][19] Industry Trends - Modular robots are becoming more prevalent, allowing for customized automation solutions that can adapt to specific operational needs [17][18] - Companies are moving away from vendor lock-in, opting to develop in-house robotics components to better suit their requirements [18] - The evolution of robotics in the warehouse sector is expected to lead to smarter robots that support human workers, rather than replace them [19]
Microsoft cites 'new technologies' in decision to cut staff
TechXplore· 2025-05-14 09:00
Core Viewpoint - Microsoft is reducing unnecessary management layers and laying off approximately 6,000 employees, which is about 3% of its global workforce, to adapt to a dynamic marketplace and leverage new technologies [2][3]. Group 1: Job Cuts and Workforce Changes - Microsoft is laying off around 6,000 employees, including 1,985 in Washington state, as part of its organizational changes [2]. - The layoffs represent about 3% of Microsoft's global workforce, although the company did not disclose the total number of job losses [2]. Group 2: Technological Advancements and Business Strategy - The company is focusing on deploying AI across all its products and aims to empower employees to engage in more meaningful work through new technologies [3]. - Microsoft recently reported strong quarterly results driven by its cloud computing and AI sectors, indicating a robust performance in these areas [3]. Group 3: Historical Context and Industry Position - Celebrating its 50th anniversary, Microsoft was among the first tech giants to invest heavily in artificial intelligence following the launch of ChatGPT in 2022, which significantly impacted the tech industry [4].
Google unveils major Android redesign ahead of iPhone overhaul
TechXplore· 2025-05-13 20:42
Core Viewpoint - Google has announced a significant update to its Android operating system, introducing a new design language and enhanced features ahead of Apple's software preview [1][5]. Group 1: Design and User Experience - The new design language, named Material 3 Expressive, aims to create a bolder and more personalized user experience across the Android operating system and Google's applications [2]. - The design changes are based on extensive research, including 46 studies with over 18,000 participants, focusing on making the software more usable, particularly for older users [4]. Group 2: Rollout and Availability - The detailed showcase of the upgrades is scheduled for the Google I/O developer conference starting May 20, with the final software release expected later this year, initially for Google's Pixel phones [3]. Group 3: Ecosystem and Compatibility - The update will take time to be adopted across the Android ecosystem, as various device manufacturers control their own software update schedules [6]. - App developers will also need to update their applications to align with Google's new design language [6]. Group 4: Expansion Beyond Smartphones - Google is extending its design changes to Wear OS and expanding its Gemini AI system to various platforms, including smartwatches, vehicles, and televisions [7]. - The Wear OS update will enhance functionality for smartwatch users, including setting reminders and improving energy efficiency by up to 10% [8]. Group 5: Security Enhancements - Google is introducing new security features, including an expanded AI-powered Scam Detection tool for Google Messages, which will now cover various types of fraud [9]. - Additional security measures will ensure that significant settings changes are made by the device owner, and a new Find Hub feature will help users check on loved ones' safety [10].
ESPN says its direct-to-consumer streaming service will debut in September at $29.99 a month
TechXplore· 2025-05-13 19:30
Core Insights - ESPN is launching a new streaming service named ESPN in September at an initial price of $29.99 per month, marking a significant moment in the company's history and the industry's shift from television to streaming [1][3]. Service Features - The new service will provide access to all ESPN networks, including those focused on college leagues like SEC, Big 10, and ACC, and will integrate content from the existing ESPN+ service [2]. - Enhancements to the ESPN app will include AI-driven personalized "SportsCenter" features tailored to users' favorite teams and athletes [2]. - All live events from ESPN networks and ABC-TV will be available through the streaming service, along with popular programming such as "SportsCenter" and "First Take" [4][5]. Pricing and Bundling - The annual subscription for the streaming service will be $299.99, with a bundling option available for ESPN, Hulu, and Disney+ at $35.99 per month, or $29.99 per month for the first year [6]. - A more limited version of programming will still be available on ESPN+ for $11.99 per month, but no lower-cost alternatives will be offered to avoid consumer confusion [8]. Future Plans - ESPN is open to potential acquisitions or partnerships to enhance its programming, including the possibility of acquiring struggling regional sports networks [9].
Massages, chefs and trainers: Airbnb adds in-home services
TechXplore· 2025-05-13 19:20
Core Insights - Airbnb has expanded its platform to include in-home services such as massages, chefs, and personal trainers, moving beyond just short-term lodging [1][2] - The updated app aims to provide a seamless experience for booking homes, services, and experiences in one place, enhancing the overall travel experience [3][4] - CEO Brian Chesky emphasized that the addition of services allows Airbnb to compete with hotels by offering unique experiences alongside accommodations [1][2] Company Developments - The new app design facilitates easier booking of homes and services, reflecting a significant overhaul of the platform [3] - Airbnb has recorded over 2 billion guest arrivals since its inception in 2008, highlighting its growth and market presence [2] - The company has reimagined its experiences option, which allows travelers to engage with locals and explore cities through unique activities [3][4] Service Offerings - The newly added services include a variety of options such as food tours, wildlife adventures, and unique experiences like pastry making with a chef [4] - The "Originals" feature allows users to book extraordinary experiences, further diversifying Airbnb's offerings [4] - Chesky stated that the launch of these services marks a new phase in changing the travel landscape [4]
Microsoft to lay off about 3% of its workforce
TechXplore· 2025-05-13 19:18
Core Viewpoint - Microsoft is laying off nearly 3% of its workforce, amounting to about 6,000 jobs, marking its largest mass layoff in over two years [3][5][6]. Group 1: Layoff Details - The layoffs will affect approximately 6,000 employees, including 1,985 in Washington state [3][4]. - Microsoft employed 228,000 full-time workers as of June, with about 55% based in the U.S. [4]. - The layoffs will span all levels and geographies, primarily focusing on reducing the number of managers [4][7]. Group 2: Context and Reasons - This round of layoffs follows a smaller performance-based layoff in January and is the largest since early 2023 when 10,000 workers were cut [5][6]. - The company did not specify reasons for the layoffs but indicated they are part of necessary organizational changes to position itself for success in a dynamic marketplace [8]. Group 3: Financial Performance and Future Investments - Microsoft reported strong sales and profits for the January-March quarter, exceeding Wall Street expectations, which provided some relief amid a turbulent tech sector [6]. - The company is investing $80 billion in the fiscal year ending in June to build data centers and infrastructure for its artificial intelligence technology [9].
Amazon says 130 million U.S. customers are watching Prime Video with ads
TechXplore· 2025-05-12 20:24
Core Insights - Amazon's Prime Video streaming service with ads has reached over 130 million U.S. customers monthly, marking an increase of 15 million from 2024 [1][2][3] Group 1: Service Overview - Prime Video introduced an ad-supported version last year, allowing subscribers to pay an additional $2.99 per month for an ad-free experience [2] - The service features popular shows such as "The Summer I Turned Pretty," "The Lord of the Rings: The Rings of Power," "The Boys," and "Reacher," along with interactive content like "Making the Cut," where viewers can purchase featured clothing on Amazon [4] Group 2: Advertising Strategy - Amazon is leveraging new ad formats, including AI-generated messaging that tailors ads based on customer viewing habits, aiming to drive measurable actions both on and off Amazon [5] - The company believes it is uniquely positioned to connect content to customers, with an average of 88% of Prime Video viewers also shopping on Amazon [3] Group 3: Industry Context - The streaming industry is experiencing a shift, with many platforms that previously offered ad-free content now introducing cheaper subscription plans with commercials to boost revenue [6] - Netflix's introduction of an ad-supported subscription plan in 2022 reflects the growing pressure on streamers to enhance profitability, prompting them to explore various monetization strategies [7]
Facebook reaps significant economic benefits from content provided by news providers, study finds
TechXplore· 2025-05-12 13:09
Core Insights - The study from the University of Michigan indicates that news content significantly benefits Facebook, enhancing user engagement and content generation for non-news content on the platform [3][7][9] Impact on User Engagement - During a temporary news block in Australia, user engagement with non-news content dropped by nearly 11%, and daily posts of non-news content decreased by almost 9% [6][9] - The research highlights that the presence of news content has a positive spillover effect on user engagement with non-news content [8] Economic Implications - The study estimates that the loss of advertising revenue for Facebook in Australia due to the news block accounted for 4.3% of its annual advertising revenue in the region [7] - The findings suggest that Facebook not only benefits news publishers but also gains economically from carrying news content [9] Regulatory Considerations - The results provide valuable insights for regulators considering compensation models for news publishers, emphasizing the economic significance of news content for social media platforms [4][8]