近日，建行烟台西南河支行凭借高效专业的服务和真诚负责的态度，成功为客户李先生解决了拆迁款支 票委托收款难题，赢得了客户的高度认可。 当日，李先生因家中有急事，在填写支票预填单后便匆忙离开。低柜客服经理在后续处理过程中，细心 发现支票背书信息存在涂改，按照规定，需客户重新签章确认才能继续办理业务。 在客服经理的积极沟通与努力协调下，原本可能耗时许久的流程大幅缩短，李先生仅用 20 分钟便拿到 了新支票，并成功完成收款。 李先生对此深受感动，当即拨打建行 95533 表扬电话，对该行的服务赞不绝口。该行工作人员回应 道："这是我们的职责所在，您的满意就是最好的肯定。" 这一暖心回应，不仅展现了建行烟台西南河支行员工恪守职业操守、坚守服务初心的精神风貌，更让人 们深刻体会到，金融服务的价值不仅在于流程的严谨规范，更在于急客户所急、解客户所忧的担当与温 度。 面对这一突发状况，客服经理迅速采取行动。她一方面主动查阅相关业务规范，向主管详细咨询处理流 程，确保每一步操作都有章可循；另一方面积极与付款行取得联系，核实背书信息涂改的具体情况，保 障整个处理过程合规合法。在确认必须由客户重新签章后，客服经理第一时间致电李先生 ...

Core Viewpoint - The article highlights the importance of customer service in addressing the challenges faced by the elderly in the digital payment landscape, showcasing a successful case of a bank helping an elderly customer recover mistakenly deducted funds [1][2]. Group 1: Customer Service Actions - A senior citizen approached the bank after experiencing unauthorized deductions of over 700 yuan from his Alipay account, which he attributed to accidental clicks on a mobile app [1]. - The bank staff promptly assisted the elderly man by verifying transaction details and guiding him through the refund application process, ultimately recovering over 1,000 yuan [1]. - The bank took proactive measures to unlink the elderly man's bank card from third-party software and educated him on payment security, emphasizing caution with automatic payment features [1]. Group 2: Commitment to Customer Care - The bank operates under the principle of "customer first," providing not only transactional support but also emotional reassurance to clients [2]. - The bank plans to continue enhancing its service quality, ensuring that financial technology is accessible and safe for the elderly, thereby fostering trust and comfort in the digital age [2].

Core Viewpoint - The activities organized by China Construction Bank's Shandong branch aim to enhance public awareness of financial safety and prevent illegal financial activities through various innovative methods and community engagement [1][3][15]. Group 1: Activity Overview - The "Zhang Fuqing Financial Service Team" conducted financial safety education activities in various provincial departments, utilizing interactive formats like skits and case analyses to engage participants [1][3]. - The campaign is part of the 2025 Financial Knowledge Popularization Month, focusing on themes such as protecting key demographics and safeguarding property [1][3][15]. - A total of 799 branches participated in the campaign, with activities including online and offline education, reaching approximately 326,300 participants [15]. Group 2: Educational Methods - The bank employed a variety of educational tools, including LED displays, electronic posters, and interactive workshops to disseminate financial knowledge [3][5]. - The use of immersive education techniques, such as original skits, helped to illustrate the risks of illegal financial activities, particularly targeting vulnerable groups like the elderly [6][12]. - Tailored educational programs were developed for specific demographics, including the visually impaired and students, to address their unique financial knowledge needs [7][9]. Group 3: Community Engagement - The bank actively engaged with local communities by setting up informational booths and conducting seminars in high-traffic areas, thereby increasing outreach and awareness [5][6]. - Partnerships with organizations, such as the Blind Association, facilitated targeted financial education for visually impaired individuals [7]. - The bank's initiatives included a focus on protecting consumer rights and promoting financial literacy among various community groups [10][12]. Group 4: Compliance and Integrity - The Shandong branch emphasized the importance of compliance with financial regulations and consumer protection mechanisms, aligning with national directives [3][10]. - Staff training on financial product knowledge and ethical sales practices was reinforced to ensure adherence to appropriate conduct in financial services [10][16]. - The bank's commitment to integrity was highlighted through campaigns promoting honest financial practices and educating the public about the dangers of fraudulent activities [12][13].

融通中证人工智能主题指数证券投资基金（LOF） 基金管理人：融通基金管理有限公司 基金托管人：中国建设银行股份有限公司 报告送出日期：2025 年 7 月 18 日 融通中证人工智能主题指数证券投资基金（LOF）2025 年第 2 季度报告 §1 重要提示 基金管理人的董事会及董事保证本报告中所载资料不存在虚假记载、误导性陈述或重大遗漏， 并对其内容的真实性、准确性和完整性承担个别及连带责任。 基金合同生效日 2017 年 4 月 10 日 报告期末基金份额总额 519,360,702.96 份 投资目标 本基金采用指数化投资策略，紧密跟踪中证人工智能主 与业绩比较基准之间的日均跟踪偏离度绝对值控制在 投资策略 本基金采用完全复制法进行投资，按照成份股在标的指 数中的基准权重构建指数化投资组合，并根据标的指数 成份股及其权重的变动对投资组合进行相应调整。 基金托管人中国建设银行股份有限公司根据本基金合同规定，于 2025 年 7 月 16 日复核了本 报告中的财务指标、净值表现和投资组合报告等内容，保证复核内容不存在虚假记载、误导性陈 述或者重大遗漏。 基金管理人承诺以诚实信用、勤勉尽责的原则管理和运用基金资 ...

Core Viewpoint - The report outlines the performance and management of the Rongtong ChiNext ETF for the second quarter of 2025, emphasizing its investment strategy, financial indicators, and market outlook for the second half of the year [1][11]. Fund Product Overview - The fund is named Rongtong ChiNext ETF, with a total share of 131,484,790.00 at the end of the reporting period [2][4]. - The investment objective is to closely track the underlying index with a daily tracking deviation not exceeding 0.2% and an annual tracking error not exceeding 2% [2]. Investment Strategy - The fund employs a fully passive index investment strategy, primarily using a replication method based on the benchmark weights of constituent stocks [2]. - The fund's investment strategies include stock investment, bond investment, asset-backed securities, and stock index futures [2]. Financial Indicators and Fund Performance - As of the end of the reporting period, the fund's net asset value was 0.8221 yuan, with a net value growth rate of 3.57% compared to a benchmark return of 2.34% [12]. - The fund's performance over the past three months showed a net value growth rate of 3.57% and a standard deviation of 1.98% [3][8]. Management Report - The fund is managed by experienced professionals, including Cai Zhiwei and Lü Han, with extensive backgrounds in finance and investment management [5][6]. - The management adheres to strict compliance with regulations and aims to maximize benefits for fund holders while maintaining risk control [10]. Market Outlook - The A-share market is expected to show a trend of moderate upward movement in the second half of the year, driven by liquidity easing and policy support [11]. - The focus for investments is anticipated to be on "technology innovation" and "dividend" assets, with a strategic allocation expected to yield good returns [11].

智通财经APP获悉，7月17日港股市场，北水成交净买入18.55亿港元，其中港股通(沪)成交净买入16.68 亿港元，港股通(深)成交净买入1.87亿港元。 北水净买入最多的个股是美团-W(03690)、建设银行(00939)、小米集团-W(01810)。北水净卖出最多的 个股是腾讯(00700)。 | 股票名称 | 买入额 | 卖出额 | 买卖总额 | | --- | --- | --- | --- | | | | | 净流入 | | 小米集团-W | 22.07 乙 | 16.01亿 | 38.09亿 | | HK 01810 | | | +6.06亿 | | 国泰君安 ... | 19.49 亿 | 18.05亿 | 37.54 Z | | HK 01788 | | | +1.45 乙 | | 阿里巴巴-W | 17.28 乙 | 16.98亿 | 34.26 乙 | | HK 09988 | | | +3017.40万 | | 泡泡玛特 | 8.42 亿 | 13.20 亿 | 21.62亿 | | HK 09992 | | | -4.78 Z- | | 理想汽车-W | 8.96亿 | 11.00亿 ...

Core Viewpoint - The article outlines a promotional campaign by a bank aimed at small and micro enterprises, offering various financial incentives for loan signing and account opening during a specified period [4][9]. Group 1: Promotional Activities - During the promotional period from July 7, 2025, to September 30, 2025, small and micro enterprises can receive WeChat discounts ranging from 66 to 618 yuan for participating in loan signing, account opening, and payroll services [3][4]. - New customers signing their first loan through the bank's app can receive an 88 yuan discount [7][9]. - Existing customers who sign and utilize a loan of 10,000 yuan or more can receive a 100 yuan discount [15][17]. Group 2: Eligibility and Limitations - The promotional offers are limited in quantity each month and are available on a first-come, first-served basis [4][9]. - Only the actual controllers or representatives of the enterprises are eligible to receive the discounts [9][17]. - The campaign allows for the combination of benefits with other loan-related promotions [20][27]. Group 3: Specific Offers for Different Categories - Private banking clients with small enterprises can receive a 100 yuan discount for their first loan utilization [19][20]. - Innovative small enterprises can also receive a 100 yuan discount for their first loan through the app [22][24]. - Merchants using the bank's payment services can receive a 98 yuan discount for their first loan utilization [26][27].

Group 1 - The article highlights the celebration of "World Emoji Day" and how the China Construction Bank (CCB) is creatively engaging with this event [2][3] - CCB aims to enhance communication by introducing unique emoji designs that resonate with their brand identity, referred to as "CCB Blue" [10] - The initiative is positioned as a way for CCB to become a source of joy and support in customers' lives, linking happiness with their banking services [10] Group 2 - The article encourages users to scan a QR code to add the new emojis to their collection, promoting user interaction and engagement with the bank's offerings [13]

Group 1 - The article discusses various promotional activities and discounts offered by a bank through its mobile banking platform, particularly in collaboration with Douyin and WeChat [2][3][4]. - Specific promotions include cash rewards and discounts for users who participate in designated payment activities, such as receiving a 5 yuan discount for using Douyin payment [4][6]. - The bank also offers incentives for first-time users who bind their cards, with potential rewards totaling up to 481 yuan, including various gift packages and discount vouchers [7]. Group 2 - The promotional period for these activities spans from January 1, 2025, to December 31, 2025, with specific campaigns running at different times throughout the year [2][3]. - Users can benefit from additional rewards through WeChat transfers, with a chance to win up to a certain amount for transactions over 3888 yuan during July 2025 [6]. - The article emphasizes the limited availability of rewards, indicating that they are subject to a first-come, first-served basis [4][6].

Core Viewpoint - The article introduces the China Construction Bank's new Dragon Card Auto Platinum Card, highlighting its premium benefits and services designed for high-quality travel experiences [4][20]. Group 1: Card Features and Benefits - The Dragon Card Auto Platinum Card offers exclusive privileges such as discounts on charging, designated driver services, and premium car wash services [4][9]. - From July 1, 2025, to December 31, 2025, cardholders can enjoy three free designated driver services within 30 kilometers of the city [7]. - Cardholders can receive a 1% cashback on all overseas transactions processed through the American Express network, with a maximum monthly cashback of 300 RMB during the promotional period [12]. Group 2: Special Offers and Promotions - New cardholders who spend a total of 5,000 RMB within 90 days of card activation can redeem a custom travel suitcase, limited to the first 10,000 applicants [15]. - A 288 RMB discount coupon for custom card numbers will be provided to cardholders, valid until February 28, 2026 [14]. - The card includes various high-end shopping privileges, such as buy-one-get-one-free dining offers and hotel upgrades [20]. Group 3: Insurance and Security - Cardholders are eligible for up to 5 million RMB in air accident insurance when purchasing domestic or international flight tickets [25]. - In case of card loss abroad, cardholders can receive compensation for unauthorized transactions within 48 hours of reporting the loss [27]. Group 4: Fees and Points Policy - The annual fee for the card is 580 RMB, charged upon activation, with no fee if the card is not activated [31]. - Cardholders can use 200,000 comprehensive points to waive the annual fee during the promotional period [33].