Revenue Performance - Total revenue decreased by 4.6% from RMB 401.9 million in 2021 to RMB 383.2 million in 2022, primarily due to the impact of the education sector, partially offset by revenue growth in other industries [17]. - Revenue from the education sector accounted for 10.8% of total revenue in 2022, a decrease of 61.7% compared to the previous year [190]. - Revenue from other industry clients increased by 16.3% from RMB 294.1 million in 2021 to RMB 342.0 million in 2022 [190]. - The company’s intelligent contact center solutions generated RMB 316.3 million in revenue, making up 82.5% of total revenue in 2022 [12]. - VPC solutions revenue reached RMB 24.0 million, a 12.6% increase from RMB 21.3 million in 2021, despite a decrease in the number of VPC customers from 24 to 23 [29]. - Total revenue from other income increased by 116.7% to RMB 17,960 thousand in 2022, primarily due to increased government subsidies and bank interest income [39]. Research and Development - Research and development expenses totaled RMB 78.6 million in 2022, accounting for 20.5% of total revenue, with the R&D team growing from 211 to 225 employees, representing a 6.6% increase [5]. - The AI team expanded by over 100% in 2022, enhancing products such as intelligent customer service and ContactBot solutions [6]. - The company established three product innovation and R&D centers in Beijing, Nanjing, and Chengdu to enhance overall R&D efficiency [16]. - R&D expenses rose by 46.1% to RMB 78,639 thousand, driven by an increase in R&D staff from 197 to 225 [35]. - Research and development expenses increased by 30%, totaling $75 million, to support innovation initiatives [120]. Financial Performance - The company recorded a net loss of RMB 7.4 million in 2022, compared to a profit of RMB 17.8 million in 2021, mainly due to one-time listing expenses and increased operational costs [53]. - Adjusted net profit decreased to RMB 4.1 million in 2022 from RMB 37.3 million in 2021, primarily due to rising R&D and sales expenses [50]. - The net profit for 2022 was a loss of RMB 7.374 million, a decrease of 141.4% compared to a profit of RMB 17.818 million in 2021 [56]. - The company’s financial assets impairment losses increased by 38.1% to RMB 4.7 million, reflecting a conservative approach to bad debt provisions [46]. - The company’s gross profit was RMB 184.9 million, with a gross margin of 48.3%, up from 45.5% in 2021 [199]. Cash Flow and Liquidity - Cash and cash equivalents as of December 31, 2022, amounted to RMB 341.7 million, with no outstanding borrowings [58]. - Net cash used in operating activities for 2022 was RMB 13.1 million, attributed to a pre-tax loss of RMB 7.8 million [68]. - Net cash used in investing activities was RMB 207.2 million in 2022, mainly due to payments for financial investments [65]. - Net cash generated from financing activities was RMB 254.1 million in 2022, primarily from the net proceeds of share issuance [75]. - The company plans to meet its liquidity needs through cash generated from operations and net proceeds from global offerings, with no significant external financing plans [67]. Strategic Initiatives - The company plans to continue optimizing and expanding its solution portfolio to improve product and service experiences for enterprise clients, aiming for robust growth in SaaS users [16]. - The company aims to seek strategic acquisitions and investments selectively to expand market position and influence [21]. - The company completed an acquisition of a target company for an initial consideration of approximately $14.6 million (about HKD 113.7 million) on February 1, 2023, which will enhance its SaaS business capabilities [78]. - A strategic acquisition of a smaller tech firm was completed, valued at $100 million, aimed at enhancing technological capabilities [120]. Employee and Governance - Employee benefit expenses (excluding directors and senior management remuneration) for the year ended December 31, 2022, amounted to RMB 152.3 million, representing a year-on-year increase of 29.6% from RMB 117.5 million in 2021 [88]. - The company employed a total of 477 employees as of December 31, 2022, with 47.2% in R&D, 31.9% in sales, 15.3% in operations, and 5.7% in management [84]. - The board of directors is responsible for overseeing the company's environmental, social, and governance (ESG) policies and conducted an independent assessment of ESG risks in 2022 [81]. - The company has implemented internal policies to reduce environmental impact, including energy-saving reminders and recycling initiatives [81]. - The board emphasized the importance of maintaining strong corporate governance practices to mitigate risks [121]. Market Position and Future Outlook - The company is positioned to leverage new opportunities in the customer contact industry driven by the rise of AI technologies like ChatGPT [15]. - The company is expanding its market presence in Southeast Asia, targeting a 10% market share within the next two years [120]. - The company provided guidance for the next fiscal year, projecting revenue growth of 25% to $625 million [120]. - The company identified key risks, including regulatory changes and market competition, which could impact future performance [121]. Awards and Recognition - The company received the "Best Customer Service SaaS Provider" award at the 2022 CEIA China IT Awards [192].

香港交易及結算所有限公司及香港聯合交易所有限公司（「聯交所」）對本公告的內容概不負責， 對其準確性或完整性亦不發表任何聲明，並明確表示，概不就因本公告全部或任何部分內容所 產生或因依賴該等內容而引致的任何損失承擔任何責任。 TI Cloud Inc. 天潤雲股份有限公司 （於開曼群島註冊成立的有限公司） （股份代號：2167） 截至2022年12月31日止年度 年度業績公告 天潤雲股份有限公司（「本公司」或「天潤雲」）董事（「董事」）會（「董事會」）欣然宣 佈本公司及其子公司與綜合聯屬實體（統稱「本集團」）截至2022年12月31日止年 度（「報告期」）的經審核綜合業績，連同2021年同期的比較數字。該等年度業績已 經本公司審計委員會（「審計委員會」）審閱。 於本公告內，「我們」及「我們的」指本公司（定義見上文）及倘文義另有所指，則 指本集團（定義見上文）。 財務摘要 截至12月31日止年度 2022年 2021年 人民幣千元， 人民幣千元， 百分比除外 百分比除外 同比變動 收入 383,244 401,897 (4.6%) ...

Revenue Performance - Revenue for the six months ended June 30, 2022, decreased by 7.7% to RMB 192.6 million from RMB 208.7 million for the same period in 2021[10] - Revenue excluding education sector income increased by 24.2% to RMB 172.5 million from RMB 138.9 million year-on-year[10] - Total revenue decreased by 7.7% to RMB 192.6 million in the first half of 2022 from RMB 208.7 million in the same period of 2021, primarily due to a significant drop in revenue from the education sector[25] - Revenue from non-education sectors increased by 24.2% to RMB 172.5 million, accounting for 89.6% of total revenue in the first half of 2022[27] - Revenue from SaaS solutions was RMB 167,670,000, down from RMB 190,478,000, reflecting a decline of 12.0% year-over-year[157] - Revenue from VPC solutions increased significantly to RMB 21,761,000, up 69.0% from RMB 12,819,000 in the previous year[157] Profitability and Losses - The company reported a loss before tax of RMB 3.9 million, a decline of 121.3% compared to a profit of RMB 18.4 million in the previous year[10] - Adjusted net profit (non-IFRS measure) decreased by 77.5% to RMB 5.8 million from RMB 25.6 million year-on-year[10] - The company reported a net loss of RMB 3,745 thousand for the six months ended June 30, 2022, compared to a profit of RMB 16,184 thousand in the same period of 2021, marking a 123.1% decline[48] - The company reported a total comprehensive loss for the period was RMB 4,529 million, compared to a loss of RMB 3,745 million in the previous period[131] Research and Development - Research and development expenses totaled RMB 36.2 million, representing 18.8% of total revenue for the first half of 2022[14] - The number of employees in the R&D team increased by 28.4% to 253, accounting for 49.9% of total staff[14] - R&D expenses increased by 62.9% to RMB 36,200 thousand, driven by an increase in R&D staff from 197 to 253[43] - Research and development expenses increased to RMB 36,204,000 from RMB 22,222,000, indicating a focus on innovation despite financial losses[121] Customer Metrics - The total number of customers increased by 8.4% to 2,658 in the first half of 2022, compared to 2,453 in the same period of 2021[15] - The SaaS customer retention rate decreased to 74.7% in the first half of 2022 from 76.8% in the same period of 2021, while the net retention rate dropped to 80.7% from 113.6%[17] - The average number of seats ordered per month by SaaS customers increased by 17.8% to 123,584 in the first half of 2022[31] Financial Position - As of June 30, 2022, the company had cash and cash equivalents amounting to RMB 362.9 million, reflecting a significant increase from RMB 102.3 million as of June 30, 2021[57] - The net cash used in operating activities for the six months ended June 30, 2022, was RMB 25.8 million, a decline from a net cash generated of RMB 3.4 million in the same period of 2021[59] - The net cash used in investing activities for the six months ended June 30, 2022, was RMB 22.3 million, compared to a net cash generated of RMB 108.3 million in the prior year[62] - The net cash generated from financing activities for the six months ended June 30, 2022, was RMB 258.4 million, a turnaround from a net cash used of RMB 42.4 million in the same period of 2021[63] - Total liabilities increased to RMB 87,650 million from RMB 77,538 million, an increase of 13.7%[126] - Net assets rose to RMB 465,205 million, compared to RMB 221,471 million at the end of 2021, indicating a growth of 110.0%[128] Shareholder Information - The company reported a significant ownership structure, with Wu Qiang, Pan Wei, Li Jin, and An Jingbo each holding 49.72% of the shares through controlled entities, totaling 86,505,000 shares[79] - The company’s major shareholders include entities controlled by Wu Qiang, Pan Wei, Li Jin, and An Jingbo, reflecting a unified control over significant portions of the company[89] - The total number of shares held by major shareholders indicates a concentrated ownership structure, which may influence corporate governance[88] Corporate Governance - The company has established an audit committee to oversee risk management policies and ensure effective internal controls[106] - The company has committed to maintaining high standards of corporate governance and compliance with applicable codes[104] Future Plans and Strategies - The company plans to enhance its technology, optimize its solution portfolio, and strategically expand its customer base and overseas market opportunities in the second half of 2022[22] - The company aims to enhance its competitiveness in the customer contact solutions market through the planned use of proceeds[99] - The company aims to selectively pursue strategic acquisitions and investments to strengthen its market position[22] Equity and Financing - The company issued new shares, increasing the share capital from RMB 98 million to RMB 114 million, an increase of 16.3%[131] - The company raised RMB 252,095,000 from share issuance in 2022, while there were no proceeds from share issuance in 2021, indicating a new capital influx[139] - The net proceeds from the global offering amounted to approximately HKD 255.7 million, with no funds utilized as of June 30, 2022[98]