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7家共享充电宝异地归还哪家强?江苏省消保委调查报告来啦
Yang Zi Wan Bao Wang· 2025-04-25 08:24
Core Viewpoint - The popularity of shared power banks has increased among consumers, but issues such as "difficult to return" and "cross-city fees doubling" have emerged, leading to potential financial losses for users. A consumer survey report on the issue of returning shared power banks was released by the Jiangsu Consumer Protection Committee on April 25 [1]. Billing Standards - The billing standards of the seven surveyed brands are publicly disclosed, with differences in the same brand's billing rules. The billing systems are similar, offering a short free period of 2-5 minutes, with hourly fees ranging from 3 to 6 yuan. Daily caps range from 30 to 60 yuan, and total caps are set at 99 yuan [3][4]. Brand-Specific Billing Details - The following table summarizes the billing details of each brand: - Meituan: 1 hour, 3/4 yuan, 3/5 minutes free, daily cap 30/40 yuan, total cap 99 yuan - Monster: 0.5 hours, 4 yuan, 3 minutes free, daily cap 32 yuan, total cap 99 yuan - Street Electric: 0.5/1 hour, 3/4 yuan, 2 minutes/no free time, daily cap 30/40 yuan, total cap 99 yuan - Xiaodian: 0.5/1 hour, 4/6 yuan, 3 minutes/no free time, daily cap 40/60 yuan, total cap 99 yuan - Laidian: 0.5 hours, 4/5 yuan, no free time, daily cap 30 yuan, total cap 99 yuan - Dianbaobao: 1 hour, 3 yuan, 5 minutes free, daily cap 30 yuan, total cap 99 yuan - Chongdianlang: 1 hour, 3 yuan, 5 minutes free, daily cap 30 yuan, total cap 99 yuan [4]. Customer Service Response - Customer service for the seven brands generally responds within 3 minutes, with Monster, Chongdianlang, and Dianbaobao providing the fastest responses within 1 minute. All brands' customer service can assist consumers in pausing billing for up to 24 hours, with Laidian offering the longest pause of up to 9 days [5][6]. Return Mechanism and Issues - The success rate for returning power banks across different cities is high, with no additional charges incurred. However, if a power bank cannot be returned due to full charging cabinets or equipment failure, consumers may need to pay 99 yuan to "buy out" the power bank. Some brands offer postal return options, while others do not [7][8]. Unfair Terms and Recommendations - Some brands, such as Dianbaobao, have been found to include unfair terms in their agreements, which may shift responsibility to consumers in cases of equipment failure. The Jiangsu Consumer Protection Committee suggests that companies should improve return mechanisms, enhance customer service, and ensure clear pricing [9][10].
Smart Share Global Limited Announces Third Quarter 2024 Results
Globenewswire· 2025-03-06 12:30
Core Viewpoint - Smart Share Global Limited, also known as Energy Monster, reported a significant shift in its business model towards a network partner model, resulting in a decrease in revenues for the third quarter of 2024 compared to the same period in 2023. Financial Results - Revenues for Q3 2024 were RMB490.8 million (US$69.9 million), a 20.0% decrease from Q3 2023 [2] - Mobile device charging revenues decreased by 34.8% to RMB367.9 million (US$52.4 million) for Q3 2024 from RMB564.2 million in Q3 2023 [11] - Revenues generated under the network partner model increased by 10.7% to RMB309.8 million for Q3 2024, while revenues from the direct model decreased by 79.6% to RMB58.0 million [11] Cost and Expenses - Cost of revenues increased by 38.5% to RMB298.4 million (US$42.5 million) in Q3 2024, primarily due to new business initiatives and costs associated with cabinets sold [3] - Research and development expenses decreased by 15.8% to RMB20.0 million (US$2.9 million) [4] - Sales and marketing expenses decreased by 51.8% to RMB142.6 million (US$20.3 million) [5] - General and administrative expenses increased by 10.0% to RMB41.6 million (US$5.9 million) [6] Profitability - Loss from operations for Q3 2024 was RMB5.1 million (US$0.7 million), compared to an income from operations of RMB33.4 million in Q3 2023 [6] - Net income for Q3 2024 was RMB4.2 million (US$0.6 million), down from RMB49.0 million in the same period last year [7][8] - Non-GAAP adjusted net income for Q3 2024 was RMB9.2 million (US$1.3 million), compared to RMB54.2 million in Q3 2023 [7] User and Operational Metrics - Cumulative registered users reached 430.2 million as of September 30, 2024, with 13.1 million new users acquired during the quarter [11] - The number of Points of Interest (POIs) operated under the network partner model reached 96.8% as of the end of Q3 2024, up from 89.2% as of June 30, 2024 [11] - The company had 1,274 thousand POIs and 9.5 million available power banks as of September 30, 2024 [12] Business Transition - The company successfully completed its transition to the network partner model during Q3 2024, which is reflected in the retrospective review of the model throughout the transition period [11] - Other revenues, primarily from new business initiatives and advertising services, increased by 149.4% to RMB122.9 million (US$17.5 million) for Q3 2024 [11]
Smart Share Global Limited Special Committee Retains Financial Advisor and Legal Counsel
Globenewswire· 2025-01-21 10:00
Core Viewpoint - Smart Share Global Limited, also known as Energy Monster, is evaluating a non-binding "going private" proposal from Trustar Mobile Charging Holdings Limited and key executives of the company [1][2]. Company Overview - Smart Share Global Limited is a leading consumer tech company in China, specializing in mobile device charging services, holding the largest market share in this sector [3]. - The company operates a network of power banks available at various points of interest (POIs) including entertainment venues, restaurants, shopping centers, hotels, and transportation hubs [3]. - As of June 30, 2024, Energy Monster had deployed 9.5 million power banks across 1,267,000 POIs in over 2,100 counties and county-level districts in China [3].
Smart Share Global Limited Announces Receipt of a Preliminary Non-Binding Proposal to Acquire the Company
Globenewswire· 2025-01-06 08:49
Core Viewpoint - Smart Share Global Limited, also known as Energy Monster, has received a preliminary non-binding proposal from Trustar Mobile Charging Holdings Limited and its affiliates to acquire all outstanding ordinary shares of the company at a price of US$0.625 per share, representing a significant premium over recent trading prices [1][9]. Company Overview - Smart Share Global Limited is a leading consumer tech company in China, specializing in mobile device charging services, with the largest market share in this sector [4]. - The company operates a network of power banks available at various points of interest (POIs) across China, with 9.5 million power banks deployed in over 1.26 million POIs as of June 30, 2024 [4]. Proposal Details - The proposed acquisition price of US$0.625 per ordinary share represents a 74.8% premium to the closing price on the last trading day before the proposal and a premium of 68.1% and 70.1% to the volume-weighted average price over the last 30 and 60 trading days, respectively [1][9]. - The consortium proposing the acquisition holds approximately 16.9% of the total issued shares, equating to 64.0% of the voting power of the company [9]. Special Committee Formation - The company's board has established a special committee consisting of three independent directors to evaluate the acquisition proposal [2]. - The special committee will engage independent financial and legal advisors to assist in the evaluation process [2]. Funding and Closing Certainty - The consortium intends to finance the acquisition through a combination of equity and debt capital, with commitments already indicated by major banks for the required funding [10]. - The consortium expresses confidence in the closing certainty of the acquisition and aims to expedite the negotiation and completion of definitive agreements [10].
EM Stock Earnings: Smart Share Glb Reported Results for Q2 2024
Investor Place· 2024-08-22 15:53
Core Insights - Smart Share Glb reported earnings per share of 0.8 cent for the second quarter of 2024 [1] - The company achieved revenue of $63.70 million during the same period [1] Financial Performance - Earnings per share: 0.8 cent [1] - Revenue: $63.70 million [1]
energy monster(EM) - 2024 Q2 - Earnings Call Transcript
2024-08-22 13:48
Financial Data and Key Metrics Changes - The company reported a net income of RMB9 million for Q2 2024, marking a return to GAAP profitability after a challenging consumption environment [6][28] - Revenues for Q2 2024 were RMB462.9 million, representing a 55.3% year-over-year decrease [25] - Gross profit decreased by 33.7% year-over-year to RMB243.3 million, with operating expenses down 29.5% year-over-year [27][28] - Non-GAAP net income was RMB15.2 million, compared to RMB30.1 million in the same period last year [29] Business Line Data and Key Metrics Changes - Mobile device charging revenues accounted for 88.7% of total revenues, with direct model revenues down 60.7% year-over-year to RMB118.1 million [25][26] - Revenues from the network partner model decreased by 59.7% to RMB292.5 million, primarily due to a one-time adjustment in mobile device charging revenues [26] - Other revenues grew by 453.7% year-over-year to RMB52.3 million, driven by new business initiatives [26] Market Data and Key Metrics Changes - The company observed a year-over-year decrease in GMV for mobile device charging services due to weaker consumer confidence and spending [7][8] - The contribution from lower-tier cities continued to drive network expansion, with POI count in these areas increasing by over 20% year-over-year [8][10] - The company expanded its POI coverage to a record high of 1.27 million, with a cumulative registered user base of over 417.1 million, an increase of 12.8 million users [10][11] Company Strategy and Development Direction - The company is transitioning towards a network partner model, with 89.2% of POIs operated under this model by the end of Q2 2024, up from 62% a year ago [14] - The focus for the remainder of 2024 will be on expanding the network partner model while optimizing the direct model for high-tier cities [18][22] - The company is exploring opportunities beyond China to diversify operations and leverage its capabilities in international markets [18][24] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the challenging consumption environment in China, with no definitive signs of recovery as of the end of Q2 2024 [31][32] - There is confidence in the long-term recovery of consumer spending, with a focus on operational scale and efficiency [22][32] - The company is optimistic about the potential of new initiatives in renewable energy and international expansion as future growth drivers [24][32] Other Important Information - Cash and cash equivalents stood at RMB3.2 billion as of June 30, 2024, providing financial stability for future growth initiatives [29] - The company is committed to innovation, focusing on developing new hardware with improved durability and user experience [20][21] Q&A Session Summary Question: Progress of the second half of the year and margin outlook - Management noted that the market remains challenging with no clear rebound, but other initiatives are trending positively and could drive long-term growth [31][32] - The renewable energy initiative is at a break-even point, with expected margins of 8% to 10% gross margin and 3% to 5% net margin in the future [33] Question: Equilibrium for direct and partner model - The majority of GMV is expected to come from the network partner model, with a rough estimate of 5% to 10% from the direct model by the end of the year [36] - The KAs team will work closely with the network partner team to expand key account penetration, ensuring service quality remains unchanged [37][38]
energy monster(EM) - 2024 Q1 - Earnings Call Transcript
2024-06-03 13:30
Financial Data and Key Metrics Changes - For Q1 2024, revenues were RMB397.2 million, representing a 51.7% year-over-year decrease [26] - Mobile device charging revenues accounted for RMB378.1 million, or 95.2% of total revenues, with a decline of 45.1% year-over-year [26] - Net loss was RMB0.3 million in Q1 2024 compared to a net income of RMB10.8 million in the same period last year [30] Business Line Data and Key Metrics Changes - Revenues from the direct model were RMB155.2 million, down 45.1% year-over-year, primarily due to a decrease in the number of POIs operated under this model [26] - Revenues from the network partner model were RMB222.9 million, down 58% year-over-year, attributed to changes in contractual arrangements [27] - Other revenues increased by 95.4% year-over-year to RMB19.1 million, driven by new business initiatives and improved advertisement efficiency [28] Market Data and Key Metrics Changes - GMV showed a slight year-over-year increase, with a 23% increase during the 2024 Chinese New Year holiday compared to the previous year [6] - First and second-tier cities experienced a slight decline in GMV, while lower-tier cities saw a 4% year-over-year increase [7] - POIs in transportation, healthcare, popular locations, and education segments showed significant growth, with increases of 42%, 30%, 27%, and 23% respectively [7] Company Strategy and Development Direction - The company is transitioning to a network partner model while maintaining its core direct model, aiming for operational efficiency and profitability [9][14] - The focus remains on expanding the POI network and enhancing service availability across diverse regions [12][20] - New initiatives in the renewable sector are being explored to leverage competitive advantages in distribution channels and technology [22] Management's Comments on Operating Environment and Future Outlook - Management noted a stable performance despite a softer consumption environment, with optimism about the recovery of consumer activities [10][23] - The company is committed to delivering sustainable value and is optimistic about the future of mobile device charging services in China [24] - Management highlighted the importance of balancing the transition between direct and network partner models to optimize financial health [38] Other Important Information - The company achieved five consecutive quarters of non-GAAP profitability since the pandemic [10] - Cash and cash equivalents stood at RMB3.3 billion as of March 31, 2024, providing financial stability for future growth [30] Q&A Session Summary Question: Outlook for GMV growth and profitability in the next quarter - Management indicated that while the environment was weak, there are fluctuations in consumption and traffic, with no specific guidance provided [34] Question: Benefits of the transition to the network partner model - The network partner model is seen as economically advantageous and increases overall coverage, while the direct model helps acquire key accounts [37] Question: New initiatives and their financial impact - Management is exploring opportunities in the renewable energy sector, with potential contributions expected in the second half of the year [39]
Smart Share Global Limited Announces First Quarter 2024 Results
Newsfilter· 2024-06-03 11:00
Core Insights - Smart Share Global Limited, also known as Energy Monster, reported a significant decrease in revenues for the first quarter of 2024, primarily due to changes in its contractual arrangements with network partners [8][9][10]. Operational Highlights - As of March 31, 2024, 79.7% of Points of Interest (POIs) were operated under the network partner model, an increase from 72.8% as of December 31, 2023 [2]. - The company had 1,245 thousand POIs available, up from 1,234 thousand at the end of 2023 [2]. - The number of available power banks reached 9.4 million, an increase from 9.2 million at the end of 2023 [2]. - Cumulative registered users reached 404.3 million, with 12.8 million new users registered during the quarter [2]. Financial Performance - Total revenues for Q1 2024 were RMB 397.2 million (approximately US$ 55.0 million), representing a 51.7% decrease from the same period in 2023 [8]. - Mobile device charging revenues decreased by 53.5% to RMB 378.1 million (approximately US$ 52.4 million) compared to RMB 813.0 million in Q1 2023 [9]. - Revenues from the direct model decreased by 45.1% to RMB 155.2 million, while revenues from the network partner model decreased by 58.0% to RMB 222.9 million [9]. - Other revenues, primarily from advertising services and new business initiatives, increased by 95.4% to RMB 19.1 million [10]. Cost and Expenses - Cost of revenues increased by 31.7% to RMB 167.7 million [10]. - Research and development expenses decreased by 8.3% to RMB 19.7 million [11]. - Sales and marketing expenses saw a significant decrease of 69.3% to RMB 204.5 million, primarily due to reduced incentive fees paid to network partners [11]. Loss and Net Income - The company reported a loss from operations of RMB 22.8 million for Q1 2024, compared to a loss of RMB 15.8 million in the same period last year [12]. - Net loss for the quarter was RMB 0.3 million, a decline from a net income of RMB 10.8 million in Q1 2023 [12]. - Adjusted net income for Q1 2024 was RMB 3.8 million, down from RMB 17.1 million in the same period last year [12]. Cash Position - As of March 31, 2024, the company had cash and cash equivalents, restricted cash, and short-term investments totaling RMB 3.3 billion (approximately US$ 454.1 million) [13].
Smart Share Global Limited to Report First Quarter 2024 Results on June 3, 2024
Newsfilter· 2024-05-28 10:00
Group 1 - Smart Share Global Limited, also known as Energy Monster, plans to release its unaudited first quarter 2024 financial results on June 3, 2024, before the U.S. market opens [1] - The management will hold a conference call at 8:00 A.M. Eastern Time on the same day to discuss the financial results, with registration required for dial-in details [1] - The company is the largest provider of mobile device charging services in China, holding the number one market share [1] Group 2 - As of December 31, 2023, Energy Monster had 9.2 million power banks in 1,234,000 points of interest (POIs) across more than 2,000 counties and county-level districts in China [1] - The service allows users to access power banks by scanning QR codes on Energy Monster's cabinets, which are located in various public spaces [1]
Smart Share Global Limited Regains Compliance with the Nasdaq Minimum Bid Price Requirement
Newsfilter· 2024-05-23 10:30
Core Viewpoint - Smart Share Global Limited has regained compliance with Nasdaq's minimum bid price requirement, indicating a positive turnaround for the company's stock performance [1][3]. Group 1: Compliance Notification - The company received a Compliance Notification from Nasdaq on May 22, 2024, confirming it has met the minimum bid price requirement of US$1.00 per share [1][3]. - Previously, the company was notified on June 22, 2023, that it was not in compliance due to its American Depositary Shares (ADSs) closing bid price being below US$1.00 for 30 consecutive business days [2]. - The company was initially given 180 calendar days to regain compliance, which was later extended for another 180 days until June 17, 2024 [2]. Group 2: Stock Performance - Nasdaq confirmed that the closing bid price of the company's ADSs was at or above US$1.00 for ten consecutive business days from May 8, 2024, to May 21, 2024 [3]. - The matter regarding compliance is now considered closed following this confirmation [3]. Group 3: Company Overview - Smart Share Global Limited, also known as Energy Monster, is the largest provider of mobile device charging services in China, holding the number one market share [4]. - The company operates a network of power banks available in various points of interest (POIs) such as entertainment venues, restaurants, and public spaces, with 9.2 million power banks deployed across 1,234,000 POIs in over 2,000 counties as of December 31, 2023 [4].