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Can NICE's WFM Solution Boost Maxicare's CX and Push the Stock Higher?
ZACKS· 2024-11-27 17:26
Core Insights - NICE has enhanced its contact center operations through a partnership with Maxicare, improving customer experience and agent empowerment [1] - The implementation of NICE's Workforce Management (WFM) has led to significant improvements in key performance metrics for Maxicare [2][3] - NICE's cloud revenues have shown substantial growth, reflecting the increasing demand for cloud-native solutions [4] Group 1: Operational Enhancements - Maxicare has utilized NICE WFM to improve average handle time, response time, and call abandonment rates [2] - The collaboration has resulted in a 90% customer satisfaction rate for Maxicare, with plans for further service quality enhancements [3] Group 2: Product Portfolio and Revenue Growth - NICE's diverse product portfolio, including solutions like Actimize and CXone, has contributed to a 24% year-over-year increase in cloud revenues, reaching $500 million in Q3 2024 [4] - The successful implementation of NICE CXone by AUSIEX has led to a 33% increase in customer engagement [5] Group 3: Strategic Partnerships - NICE's partnerships with AT&T and Microsoft have been pivotal in attracting new customers and expanding its market presence [7][8] - The collaboration with AT&T focuses on providing a unified incident capture and data analytics solution for NextGen 9-1-1 centers [7] Group 4: Financial Estimates - The Zacks Consensus Estimate for NICE's Q4 2024 revenues is $713.01 million, indicating a 14.41% year-over-year growth [9] - The consensus estimate for earnings per share is $2.96, reflecting a 25.42% year-over-year increase [9] Group 5: Competitive Landscape - NICE faces challenges from stiff competition and foreign exchange headwinds in the APAC market, impacting its top-line growth [11] - Competitors like Five9 and Salesforce are enhancing their portfolios in the customer experience market, posing additional challenges for NICE [12]
Here's Why Nice (NICE) is a Strong Value Stock
ZACKS· 2024-11-22 15:45
For new and old investors, taking full advantage of the stock market and investing with confidence are common goals. Zacks Premium provides lots of different ways to do both.Featuring daily updates of the Zacks Rank and Zacks Industry Rank, full access to the Zacks #1 Rank List, Equity Research reports, and Premium stock screens, the research service can help you become a smarter, more self-assured investor.Zacks Premium includes access to the Zacks Style Scores as well. What are the Zacks Style Scores? Dev ...
Nice (NICE) Upgraded to Buy: Here's What You Should Know
ZACKS· 2024-11-18 18:00
Core Viewpoint - Nice (NICE) has been upgraded to a Zacks Rank 2 (Buy) due to an upward trend in earnings estimates, which is a significant factor influencing stock prices [1][3]. Earnings Estimates and Stock Price Movement - The Zacks rating system is based on the consensus measure of EPS estimates from sell-side analysts, reflecting the company's changing earnings picture [1][2]. - Changes in future earnings potential, as indicated by earnings estimate revisions, are strongly correlated with near-term stock price movements, particularly influenced by institutional investors [4][6]. Company Performance and Outlook - The upgrade for Nice indicates an improvement in the company's underlying business, which is expected to lead to increased stock prices as investors respond positively to this trend [5][11]. - For the fiscal year ending December 2024, Nice is projected to earn $10.83 per share, representing a 23.2% increase from the previous year, with a 1% increase in the Zacks Consensus Estimate over the past three months [8]. Zacks Rank System - The Zacks Rank system classifies stocks into five groups based on earnings estimates, with a strong historical performance, particularly for Zacks Rank 1 stocks, which have generated an average annual return of +25% since 1988 [7][9]. - The upgrade to Zacks Rank 2 places Nice in the top 20% of Zacks-covered stocks, indicating a strong potential for market-beating returns in the near term [10][11].
NICE or FFIV: Which Is the Better Value Stock Right Now?
ZACKS· 2024-11-18 17:46
Core Viewpoint - Investors in the Internet - Software sector should consider Nice (NICE) and F5 Networks (FFIV) for potential value investment opportunities [1] Group 1: Zacks Rank and Value Metrics - NICE has a Zacks Rank of 2 (Buy), indicating strong earnings estimate revision trends, while FFIV has a Zacks Rank of 3 (Hold) [3] - Value investors analyze various traditional figures and metrics to assess if a company is undervalued at its current share price [3][4] Group 2: Valuation Ratios - NICE has a forward P/E ratio of 15.94, compared to FFIV's forward P/E of 16.79 [5] - NICE's PEG ratio is 1.10, while FFIV's PEG ratio is significantly higher at 2.50 [5] - NICE's P/B ratio stands at 3.03, whereas FFIV has a P/B ratio of 4.44 [6] Group 3: Overall Value Assessment - NICE has a Value grade of B, while FFIV has a Value grade of C, indicating that NICE is currently the superior value option [7]
NICE Beats Q3 Earnings Estimates: Will Raised View Aid Shares?
ZACKS· 2024-11-15 16:26
Core Viewpoint - NICE reported strong financial results for Q3 2024, with adjusted earnings and revenues exceeding expectations, driven by cloud business growth and AI-powered customer service solutions [1][3][4] Financial Performance - Adjusted earnings were $2.88 per share, beating the Zacks Consensus Estimate by 7.46% and increasing 27% year over year [1] - Non-GAAP revenues reached $690 million, surpassing the consensus mark by 1.07% and rising 15% year over year [1] - Cloud revenues accounted for 72.5% of total revenues at $500 million, growing 24% year over year despite missing estimates by 1.27% [3] - Product revenues of $40 million exceeded consensus by 45.51% and increased 5.8% year over year [5] - Service revenues were $150 million, beating estimates by 0.80% but declining 6.5% year over year [5] Regional Performance - Revenues in the Americas were $587 million, up 17% year over year [2] - EMEA revenues were $69 million, up 14% year over year [2] - APAC revenues declined 12% year over year to $34 million [2] Growth Drivers - The company's focus on AI-powered customer service automation, particularly through the CXone platform, significantly contributed to growth [4] - A six-fold increase in the annual contract value of CXone Copilot indicates rising demand for AI-driven solutions [4] Operating Metrics - Non-GAAP gross margin contracted 120 basis points to 71.1% [6] - Operating margin expanded 140 basis points year over year to 32% [7] - Research & development expenses as a percentage of revenues declined to 13.3% [7] Balance Sheet and Cash Flow - As of September 30, cash and cash equivalents were $1.52 billion, slightly up from $1.50 billion as of June 30 [8] - Long-term debt was $458.4 million, a slight increase from $457.9 million [8] - Cash flow from operations in Q3 was $159 million, down from $169.7 million in Q2 [8] Future Guidance - For FY24, NICE projects non-GAAP revenues between $2,715 million and $2,735 million, indicating 15% year-over-year growth at the midpoint [9] - Non-GAAP earnings are estimated to be in the range of $10.95-11.5 per share, suggesting 26% year-over-year growth at the midpoint [9]
Compared to Estimates, Nice (NICE) Q3 Earnings: A Look at Key Metrics
ZACKS· 2024-11-14 16:31
For the quarter ended September 2024, Nice (NICE) reported revenue of $689.96 million, up 14.7% over the same period last year. EPS came in at $2.88, compared to $2.27 in the year-ago quarter.The reported revenue represents a surprise of +1.07% over the Zacks Consensus Estimate of $682.67 million. With the consensus EPS estimate being $2.68, the EPS surprise was +7.46%.While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their ...
NICE(NICE) - 2024 Q3 - Quarterly Report
2024-11-14 12:48
Exhibit 99.1 NHKE NICE Reports 24% Year-Over-Year Cloud Revenue Growth, Exceeding High End of Guidance for Both Total Revenue and EPS • Total revenue growth of 15% year over year • Cloud ARR exceeds $2 billion • Company reiterates full-year total revenue guidance and raises EPS guidance • Record high operating margin driving operating cash flow of $159 million Hoboken, New Jersey, November 14, 2024 - NICE (NASDAQ: NICE) today announced results for the third quarter ended September 30, 2024, as compared to t ...
Is NICE Ltd. (NICE:Nasdaq) Overvalued?
Prnewswire· 2024-11-13 14:26
TROY, Mich., Nov. 13, 2024 /PRNewswire/ -- NICE's recent report has investors wondering if the company's stock is overvalued. Or is it in the buy range? As such, the Editorial Advisory and Securities Review Committee of BetterInvesting Magazine considers NICE (NICE:Nasdaq) as worthy of further study and has named NICE its "Stock to Study" for the January/February 2025 double issue for investors' informational and educational use.The fundamental data is eye-opening; investors can view NICE's sales, earnings, ...
NICE to Report Q3 Earnings: What's in Store for the Stock?
ZACKS· 2024-11-12 18:11
Nice (NICE) is set to release third-quarter 2024 results on Nov. 14.For the to-be-reported quarter, NICE expects non-GAAP revenues between $676 million and $686 million, indicating 13% year-over-year growth at the midpoint.The Zacks Consensus Estimate for revenues is pegged at $682.67 million, indicating an increase of 13.52% from the year-ago quarter’s reported figure.Non-GAAP earnings are estimated in the $2.62-2.72 per share band, suggesting 18% year-over-year growth at the midpoint.The consensus mark fo ...
Nice (NICE) Q3 Earnings Preview: What You Should Know Beyond the Headline Estimates
ZACKS· 2024-11-11 15:15
Wall Street analysts forecast that Nice (NICE) will report quarterly earnings of $2.68 per share in its upcoming release, pointing to a year-over-year increase of 18.1%. It is anticipated that revenues will amount to $682.67 million, exhibiting an increase of 13.5% compared to the year-ago quarter.The current level reflects no revision in the consensus EPS estimate for the quarter over the past 30 days. This demonstrates how the analysts covering the stock have collectively reappraised their initial project ...