NiCE Q3 2025 Investors Presentation Create a NiCE world Customer Experience Automating Customer Service by Orchestrating Workflows, Agents & Knowledge Financial Crime & Compliance Fighting Financial Crime and Fraud Public Safety & Justice Digitally Transforming Criminal Justice >85% Fortune 100 Customers >150 Countries Cloud Revenue* $2.2B $786M Cash from Operations* $2.9B Total Revenue* >3,300 R&D >9,500 Professionals Employees Customers 25K Recurring Revenue* $2.6B THE Cloud Leader Powering AI in Three La ...

Market Performance - The Tel Aviv Stock Exchange saw a rise today, with the Tel Aviv 35 Index increasing by 0.38% to a record 3,447.17 points and the Tel Aviv 125 Index rising by 0.41% to 3,505.73 points [1] - The All Bond corporate bond index rose by 0.04% to 419.53 points, while the BlueTech Global Index fell by 0.92% to 597.63 points [1] - Total turnover in equities reached NIS 1.42 billion and NIS 2.40 billion in bonds [1] Currency Exchange Rates - The shekel-dollar rate was set 0.81% higher at NIS 3.235/$, and the shekel-euro rate was set 0.926% higher at NIS 3.761/€ [2] Notable Stock Movements - Nice (Nasdaq: NICE; TASE:NICE) experienced the largest increase on the Tel Aviv 35 Index, rising by 5.61% [2] - Other notable gainers included Navitas Petroleum LP (TASE: NVPT) with a rise of 5.04% and Clal Insurance Enterprise Holdings (TASE: CLIS) increasing by 3.31% [2] - Elbit Systems Ltd. (Nasdaq: ESLT; TASE: ESLT) rose by 0.50% [2] Banking Sector Performance - Bank Hapoalim (TASE: POLI) led the market with a rise of 1.59% and the highest trading turnover [3] - Other banks also saw gains, with Bank Leumi (TASE: LUMI) rising by 1.27%, Mizrahi Tefahot Bank increasing by 1.55%, and Israel Discount Bank (TASE: DSCT) rising by 2.19% [3] Declining Stocks - Camtek (Nasdaq: CAMT; TASE: CAMT) had the largest decline on the Tel Aviv 35 Index, falling by 4.73% [3] - Other notable decliners included Tower Semiconductor Ltd. (Nasdaq: TSEM; TASE: TSEM) down by 4.08%, Nova Ltd. (Nasdaq: NVMI; TASE: NVMI) down by 3.89%, and Teva Pharmaceutical Industries Ltd. (NYSE: TEVA; TASE: TEVA) down by 2.47% [3]

Core Insights - NICE reported adjusted earnings of $3.18 per share for Q3 2025, exceeding the Zacks Consensus Estimate by 0.32% and reflecting a 10% year-over-year increase [1] - Non-GAAP revenues reached $732 million, surpassing the consensus mark by 0.56% and increasing 6% year over year, primarily driven by the strength of its cloud business and customer base expansion [1][8] Revenue Breakdown - Revenues in the Americas were $618 million, up 5% year over year; EMEA revenues were $74 million, up 7% year over year; APAC revenues increased 19% year over year to $40 million [2] - Cloud revenues constituted 76.9% of total revenues at $562.9 million, beating the Zacks Consensus Estimate by 0.64% and rising 13% year over year [3] - Service revenues accounted for 18.9% of total revenues at $138.7 million, missing the consensus mark by 0.40% and declining 7.4% year over year [3] - Product revenues made up 4.1% of total revenues at $30.4 million, exceeding the consensus mark by 3.55% but decreasing 24.1% year over year [4] Operating Performance - Non-GAAP gross margin contracted 120 basis points to 69.9% in the reported quarter [5] - Research and development expenses as a percentage of revenues decreased 90 basis points year over year to 12.4% [5] - Non-GAAP operating margin contracted 50 basis points year over year to 31.5% [6] - Non-GAAP EBITDA margin contracted 40 basis points to 34.7% [6] Cash Flow and Balance Sheet - As of September 30, 2025, NICE had cash and cash equivalents of $455.9 million, down from $1.63 billion as of June 30, 2025 [9] - Cash flow from operations in Q3 was $190.5 million compared to $61.32 million in the prior quarter [9] - $40.6 million was allocated for share repurchase in Q3 2025 [9] Future Guidance - NICE projects non-GAAP revenues between $2.93 billion and $2.94 billion for the full year 2025, implying 7% year-over-year growth at the midpoint [10] - Non-GAAP earnings are estimated to be between $12.18 and $12.32 per share, suggesting 10% year-over-year growth at the midpoint [10]

Core Insights - Nice (NICE) reported $732 million in revenue for Q3 2025, a year-over-year increase of 6.1%, with an EPS of $3.18 compared to $2.88 a year ago, exceeding the Zacks Consensus Estimate of $727.92 million by 0.56% and the EPS estimate of $3.17 by 0.32% [1] Revenue Performance - Geographic Revenues: - Americas: $618 million, exceeding the estimated $614.1 million, with a year-over-year change of +5.3% [4] - Asia Pacific: $40 million, surpassing the estimated $39.86 million, with a year-over-year change of +17.7% [4] - EMEA: $74 million, above the estimated $73.33 million, with a year-over-year change of +7.3% [4] - Revenue by Business Model: - Cloud: $562.94 million, exceeding the estimated $559.35 million, with a year-over-year change of +12.6% [4] - Services: $138.71 million, slightly below the estimated $139.26 million, with a year-over-year change of -7.4% [4] - Product: $30.35 million, surpassing the estimated $29.31 million, with a year-over-year change of -24.1% [4] Stock Performance - Shares of Nice have returned -3.3% over the past month, while the Zacks S&P 500 composite has changed by +4.6%, indicating underperformance relative to the broader market [3] - The stock currently holds a Zacks Rank 3 (Hold), suggesting it may perform in line with the market in the near term [3]

Core Points - U.S. stocks experienced a decline, with the Dow Jones index dropping over 100 points on Thursday [1] - Spectrum Brands Holdings Inc reported a quarterly adjusted EPS of $2.61, significantly exceeding the analyst consensus estimate of $0.86 [1] - The company's quarterly sales were $733.500 million, which fell short of the analyst consensus estimate of $741.111 million [1] Company Performance - Spectrum Brands Holdings shares surged 13.2% to $60.28 following the earnings report [2] - Ondas Holdings Inc saw a 24.4% increase in shares to $6.86 after reporting better-than-expected third-quarter results and raising FY25 sales guidance [4] - Firefly Aerospace Inc's shares rose 21.7% to $22.29 after exceeding quarterly financial expectations and raising FY25 sales guidance [4] - Cellebrite DI Ltd shares increased by 21.7% to $19.44 after reporting strong third-quarter results and raising FY25 sales guidance [4] - Sealed Air Corp shares gained 19.9% to $43.60 [4] - Dillard's Inc reported better-than-expected quarterly results, leading to an 18.3% rise in shares to $720.00 [4] - Digi International Inc shares jumped 17.5% to $42.30 following positive quarterly results [4] - Sally Beauty Holdings Inc shares rose 17.5% to $17.27 after reporting upbeat quarterly results [4] - Tetra Tech Inc gained 11.9% to $36.31 following strong quarterly earnings [4] - On Holding AG shares increased by 7.4% to $44.58 after reporting positive third-quarter earnings and issuing FY2025 sales guidance above expectations [4] - Nice Ltd shares rose 6.3% to $132.14 following strong quarterly sales [4]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $732 million, a 6% increase year-over-year, at the high end of guidance [15][21] - Cloud revenue reached $563 million, up 13% year-over-year, representing 77% of total revenue [15][21] - Adjusted earnings per share for Q3 were $3.18, a 10% increase compared to the previous year [21] - Cash flow from operations was $191 million, up 20% year-over-year, indicating strong operational execution [22] Business Line Data and Key Metrics Changes - Customer engagement revenue, which accounted for 84% of total revenue, was $613 million, increasing 6% year-over-year [20] - Financial crime and compliance revenue, representing 16% of total revenue, totaled $119 million, up 7% year-over-year [20] - Annual recurring revenue (ARR) from AI and self-service offerings accelerated to 49%, driven by organic momentum and the acquisition of NICE Cognigy [16][8] Market Data and Key Metrics Changes - The Americas region contributed 84% of revenue, increasing 5% year-over-year, with double-digit cloud revenue growth [17] - EMEA revenue increased 7% year-over-year, while APAC revenue grew by 19% year-over-year, contributing to an 11% increase in international revenue [18] Company Strategy and Development Direction - The company is focused on an AI-first strategy, with significant momentum in cloud and AI bookings, and international expansion [7][13] - The acquisition of NICE Cognigy is expected to enhance AI and self-service growth trajectories, with a strong emphasis on integrating AI capabilities into existing platforms [15][24] - The company aims to lead the AI revolution in customer experience, leveraging its CX One platform and NICE Cognigy solutions [13][9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing demand for AI solutions, highlighting a vibrant market for AI transformation [8][11] - The company anticipates continued growth in cloud revenue and a positive outlook for international markets, driven by investments in sovereign cloud infrastructure [18][22] - Management expects to see an upward trend in net revenue retention (NRR) in the coming quarters, supported by strong customer loyalty [16][17] Other Important Information - The company ended the quarter debt-free, with total cash and short-term investments of $456 million, demonstrating financial strength [22] - Upcoming Capital Markets Day is scheduled for November 17, 2025, to discuss long-term strategy and financial outlook [14] Q&A Session Summary Question: What is the expected Q4 revenue contribution from Cognigy? - Management indicated that Cognigy contributed approximately 50 basis points to cloud revenue growth in Q3 and is expected to add about 150 basis points in Q4 [28] Question: How is Cognigy positioned in the go-to-market strategy? - Cognigy will actively pursue the CX market, regardless of the underlying CCAS platform, leveraging NICE's support to enhance its market presence [29] Question: What are the competitive dynamics in the market? - Management acknowledged the emergence of new players in the AI space but emphasized the company's strong competitive positioning through the acquisition of Cognigy and its proven capabilities [37] Question: How is the partnership with RingCentral impacting pipeline velocity? - The renewed partnership is expected to drive growth, with identified leads and collaboration between the two organizations enhancing market momentum [42] Question: What is the outlook for the Actimize business? - The Actimize business remains strong, with high demand driven by regulatory compliance needs, and is positioned well for future growth [91]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $732 million, a 6% increase year-over-year, at the high end of guidance [15][21] - Cloud revenue reached $563 million, up 13% year-over-year, representing 77% of total revenue [15][21] - Adjusted earnings per share for Q3 were $3.18, a 10% increase compared to the previous year [21] - Cash flow from operations was $191 million, up 20% year-over-year, indicating strong operational execution [22] Business Line Data and Key Metrics Changes - Customer engagement revenue, which accounted for 84% of total revenue, was $613 million, increasing 6% year-over-year [20] - Financial crime and compliance revenue, representing 16% of total revenue, totaled $119 million, up 7% year-over-year [20] - Annual recurring revenue (ARR) from AI and self-service offerings accelerated to 49%, driven by organic momentum and the acquisition of NICE Cognigy [16][8] Market Data and Key Metrics Changes - The Americas region contributed 84% of revenue, increasing 5% year-over-year, with double-digit cloud revenue growth [17] - EMEA revenue increased 7% year-over-year, while APAC revenue grew by 19% year-over-year, contributing to an 11% increase in international revenue [18] Company Strategy and Development Direction - The company is focused on an AI-first strategy, with significant momentum in cloud and AI bookings, and international expansion [7][13] - The acquisition of NICE Cognigy is expected to enhance AI and self-service growth, with a strong emphasis on integrating their solutions into the existing platform [15][24] - The company aims to lead the AI revolution in customer experience, leveraging its CX One platform and NICE Cognigy solutions [13][9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing demand for AI solutions, highlighting a vibrant market for customer experience transformation [8][11] - The company anticipates continued growth in cloud revenue and a positive trajectory for net revenue retention (NRR) [16][22] - Management expects to provide more detailed financial outlooks during the upcoming Capital Markets Day [23][97] Other Important Information - The company ended the quarter debt-free with total cash and short-term investments of $456 million, showcasing financial strength [22] - The updated guidance for total revenue for the full year 2025 is now expected to be in the range of $2,932 million to $2,946 million, reflecting a year-over-year increase of 7% at the midpoint [24] Q&A Session Summary Question: What is the expectation of Q4 revenue contribution from Cognigy? - Management expects Cognigy to contribute approximately 150 basis points to cloud revenue growth in Q4, following a 50 basis point contribution in Q3 [28] Question: How is Cognigy positioned in terms of go-to-market strategy? - Cognigy will actively pursue the CX market, regardless of the underlying CCAS platform, leveraging NICE's support to enhance its market presence [29] Question: What are the competitive dynamics in the market with new entrants? - Management views new entrants as validation of market potential and remains confident in their competitive positioning due to the acquisition of Cognigy [37] Question: How is the partnership with RingCentral impacting pipeline velocity? - The renewed partnership is expected to drive growth, with identified leads and collaboration between the two organizations [42] Question: What is the outlook for the Actimize business? - The Actimize business remains strong, with high demand and retention rates, benefiting from the regulatory environment around compliance and financial crime [91]

Financial Data and Key Metrics Changes - Total revenue for Q3 2025 was $732 million, a 6% year-over-year increase, at the high end of guidance [15][22] - Cloud revenue reached $563 million, up 13% year-over-year, representing 77% of total revenue [15][20] - Adjusted earnings per share for Q3 were $3.18, a 10% increase compared to the previous year [20] - Cash flow from operations was $191 million, reflecting a 20% year-over-year increase [21] Business Line Data and Key Metrics Changes - Customer engagement revenue, which accounted for 84% of total revenue, was $613 million, increasing 6% year-over-year [19] - Financial crime and compliance revenue, representing 16% of total revenue, totaled $119 million, up 7% year-over-year [19] - Annual recurring revenue (ARR) from AI and self-service offerings accelerated to 49% year-over-year [6][16] Market Data and Key Metrics Changes - The Americas region contributed 84% of revenue, with a 5% year-over-year increase [17] - EMEA revenue increased by 7% year-over-year, while APAC revenue grew by 19% year-over-year, leading to an 11% increase in international revenue [18] - Cloud net revenue retention (NRR) for the trailing 12 months was 109% [16] Company Strategy and Development Direction - The company is focused on an AI-first strategy, with significant momentum in cloud and AI bookings [5][12] - The acquisition of NICE Cognigy is expected to enhance AI and self-service growth trajectories [15][24] - The company aims to lead the AI revolution in customer experience (CX) and expand its international presence [12][22] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing demand for AI solutions and the transformation of customer engagement [10][12] - The company anticipates continued growth in cloud revenue and a positive impact from the Cognigy acquisition [24][49] - Management highlighted the importance of maintaining financial strength while investing in growth opportunities [22][23] Other Important Information - The company will hold a Capital Markets Day on November 17, 2025, to discuss long-term strategy and financial outlook [13][81] - The company ended the quarter debt-free with total cash and short-term investments of $456 million [22] Q&A Session Summary Question: What is the expected Q4 revenue contribution from Cognigy? - Management indicated that Cognigy contributed approximately 50 basis points to cloud revenue growth in Q3 and is expected to add about 150 basis points in Q4 [27][28] Question: How is Cognigy positioned in terms of go-to-market strategy? - Cognigy will pursue the CX market independently of NICE's CCAS platform, targeting companies lacking integrated solutions [28] Question: What are the competitive dynamics in the market, especially with new entrants? - Management acknowledged the growing competition but emphasized Cognigy's established market leadership and ease of adoption [33][34] Question: How is the renewed partnership with RingCentral impacting pipeline velocity? - Management noted strong collaboration with RingCentral, leading to increased confidence and growth expectations [39][40] Question: What is the outlook for net revenue retention (NRR)? - Management expects stabilization in NRR and positive inflection moving forward, supported by strong cross-sell and upsell efforts [64][67] Question: How is the company addressing competitive pressures in the Actimize business? - Management highlighted Actimize's strong market position and ongoing demand due to regulatory compliance needs [77][78]

Q3 2025 Earnings Presentation ( N AS D A Q : N I C E ) Disclaimer Forward Looking Statements Disclaimer This presentation contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as "believe", "expect", "seek", "may", "will", "intend", "should", "project", "anticipate", "plan", and similar expressions. Forward-looking statements are based on the current beliefs, expectations ...

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