Shares of specialized cloud platforms provider Nice (NICE -7.19%) were down 8% at noon ET Thursday, according to data provided by S&P Global Market Intelligence. Nice reported first-quarter earnings that saw sales and operating cash flow rise by 6% and 12%, beating analysts' expectations on the top and bottom lines.The company also offered up guidance that matched analysts' expectations, but the market's reaction seems to say they were hoping management was sandbagging its outlook.Nice's perfectly fine resu ...

For the quarter ended March 2025, Nice (NICE) reported revenue of $700.19 million, up 6.2% over the same period last year. EPS came in at $2.87, compared to $2.58 in the year-ago quarter.The reported revenue represents a surprise of +0.12% over the Zacks Consensus Estimate of $699.39 million. With the consensus EPS estimate being $2.84, the EPS surprise was +1.06%.While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next ...

Financial Data and Key Metrics Changes - Total revenue for Q1 2025 was CAD 700 million, reflecting a 6% year-over-year increase [7][24] - Cloud revenue increased by 12% year-over-year to CAD 527 million, now representing 75% of total revenue [8][24] - Operating margin expanded by 20 basis points to 30.5%, with earnings per share reaching CAD 2.87, an 11% increase compared to the previous year [8][33] - Operating cash flow rose by 12% year-over-year to AUD 285 million, with free cash flow increasing by 16% year-over-year to CAD 264 million [8][34] Business Line Data and Key Metrics Changes - Customer engagement revenue, which accounted for 85% of total revenue, was CAD 592 million, up 7% year-over-year [30] - Financial crime and compliance revenue, representing 15% of total revenue, totaled CAD 108 million, meeting expectations [30] - The annual recurring revenue from CX AI and self-service solutions exceeded CAD 200 million, marking a 39% year-over-year increase [26] Market Data and Key Metrics Changes - The Americas region, which represented 84% of total revenue, grew by 6% year-over-year, while EMEA and APAC regions saw increases of 109% year-over-year [28] - 50% of international revenue now comes from cloud solutions, indicating a significant shift towards cloud adoption in less penetrated markets [28] Company Strategy and Development Direction - The company is focused on strategic partnerships, including collaborations with ServiceNow and AWS, to enhance customer experience and drive growth [12][61] - The transition from legacy systems to cloud solutions is a priority, with a commitment to cloud-first strategies [28] - The company aims to leverage AI-driven solutions to automate workflows and improve customer service [15][66] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory, citing strong customer demand for AI and cloud solutions [35][96] - The company anticipates continued growth in cloud revenue, reaffirming a 12% growth target for the year [37][83] - Management noted that the current macroeconomic environment has not significantly impacted their outlook, with a strong pipeline of deals [96] Other Important Information - The company executed its largest quarterly share buyback in history, totaling CAD 252 million, reflecting confidence in its long-term strategy [9][34] - Total cash and investments at the end of March amounted to CAD 1.611 billion, with a debt of CAD 459 million [34] Q&A Session Summary Question: What are the reasons for the quarter-on-quarter step down in cloud revenue? - Management indicated that the cloud revenue performance was in line with expectations, with some seasonal effects from the previous quarter [41] Question: When will the strategic partnerships start showing dividends? - Management expects customer conversations to turn into growth opportunities in the coming quarters as partnerships are leveraged [42] Question: Is the AI and self-service adoption incremental or cannibalizing existing spend? - Management confirmed that AI-based usage is largely incremental, with no material change in seat base revenue [47] Question: How do the NICE and ServiceNow platforms complement each other? - The partnership allows for a unified solution that enhances customer service efficiency without significant overlap [54] Question: What is the impact of the recent macroeconomic changes on the business? - Management noted that there is no significant impact on the pipeline or outlook, with enterprises eager to invest in customer experience [96] Question: How is the company addressing delays in large customer deployments? - The company has made investments to improve service capacity and is seeing improvements in deployment timelines [70] Question: What is the expected revenue contribution from large deals? - Revenue from large deals is expected to gradually contribute starting in early 2026, with confidence in achieving 12% cloud growth this year [82][83]

NICE (NICE) Q1 2025 Earnings Call May 15, 2025 08:30 AM ET Speaker0 Welcome to the NICE Conference Call discussing First Quarter twenty twenty five Results, and thank you all for holding. All participants are at present in a listen only mode. Following management's formal presentation, instructions will be given for the question and answer session. As a reminder, this conference is being recorded, 05/15/2025. I would now like to turn this call over to Mr. Marty Cohen, VP of Investor Relations at NICE. Pleas ...

Company Overview - NICE serves over 25,000 customers across various industries[9] - The company boasts a significant global presence, operating in over 150 countries[9] - NICE has a substantial R&D workforce, with over 3,300 professionals[9] Financial Highlights - Cloud Revenue reached $2 billion[9] - Total Revenue amounted to $2.8 billion[9] - Recurring Revenue stands at $2.5 billion[9] - Cash from Operations is $863 million[9] Customer Experience (CX) - NICE CXone is recognized as a market leader in the CCaaS platform space[39] - The company serves a large portion of the Fortune 100, with over 85% as customers[9, 46] - Only 24% of CCaaS transition complete[45] - Only 5% of interactions are contained with Conversational AI today[45] Financial Crime & Compliance - Financial crime represents 2%-5% of Global GDP[66] - NICE Actimize is recognized as a market leader in Anti-Money Laundering (AML) solutions[58, 60] - The company provides end-to-end financial crime risk management coverage[67] - Digital fraud losses 2023-27 $350B Globally[51] Public Safety & Justice - NICE is a leader in providing incident intelligence and digital evidence management solutions[86] - The company serves a significant portion of the US and Canadian cities, with 85% as customers[84] - NICE delivers digital transformation and analytics to over 3,000 agencies[87]

Nice (NICE) closed the latest trading day at $156.04, indicating a +0.12% change from the previous session's end. The stock fell short of the S&P 500, which registered a gain of 0.63% for the day. At the same time, the Dow added 0.21%, and the tech-heavy Nasdaq gained 1.52%.Shares of the software company have depreciated by 1.17% over the course of the past month, underperforming the Computer and Technology sector's gain of 1.66% and the S&P 500's loss of 0.7%.Market participants will be closely following t ...

Company Performance - Nice (NICE) closed at $155.09, with a slight increase of +0.37% from the previous session, underperforming the S&P 500 which gained 0.74% [1] - Over the past month, Nice's shares have decreased by 2.71%, compared to a 6.23% loss in the Computer and Technology sector and a 4.77% loss in the S&P 500 [1] Earnings Expectations - Analysts expect Nice to report earnings of $2.84 per share, reflecting a year-over-year growth of 10.08%, with revenue projected at $699.39 million, a 6.08% increase from the same quarter last year [2] - For the full year, earnings are projected at $12.17 per share and revenue at $2.92 billion, indicating increases of +9.44% and +6.66% respectively from the previous year [3] Analyst Estimates and Valuation - Recent adjustments to analyst estimates for Nice are crucial as they reflect near-term business trends, with positive revisions indicating a favorable outlook on the company's health and profitability [3] - Nice has a Forward P/E ratio of 12.69, which is a discount compared to the industry average of 25.94, and a PEG ratio of 1.18, compared to the industry average PEG ratio of 2.13 [6] Industry Context - The Internet - Software industry, which includes Nice, has a Zacks Industry Rank of 87, placing it in the top 36% of over 250 industries, indicating strong performance potential [7]

Company Performance - Nice (NICE) closed at $149.75, reflecting a -0.62% change from the previous day's closing price, underperforming the S&P 500's gain of 0.13% [1] - Over the past month, shares of Nice have decreased by 0.86%, which is significantly better than the Computer and Technology sector's decline of 9.27% and the S&P 500's loss of 6.3% [2] Upcoming Earnings - The upcoming earnings release is expected to show an EPS of $2.84, representing a 10.08% increase year-over-year, with revenue anticipated at $699.39 million, a 6.08% rise compared to the same quarter last year [3] - For the full year, earnings are projected at $12.20 per share and revenue at $2.93 billion, indicating increases of +9.71% and +7% respectively from the prior year [4] Analyst Estimates and Valuation - Recent changes in analyst estimates for Nice suggest optimism regarding the company's business and profitability, as these revisions are correlated with near-term share price momentum [5][6] - Nice has a Forward P/E ratio of 12.35, which is below the industry average of 24.35, indicating that Nice is trading at a discount compared to its peers [7] - The company currently has a PEG ratio of 1.15, while the Internet - Software industry average is 1.93, suggesting a favorable growth outlook relative to its valuation [8] Industry Context - The Internet - Software industry, part of the Computer and Technology sector, holds a Zacks Industry Rank of 72, placing it in the top 30% of over 250 industries [9]

Nice (NICE) business unit, Nice Actimize, recently introduced the next-generation X-Sight ActOne, an advanced AI-powered platform designed to transform fraud and financial crime prevention.Expanding on the robust and open architecture of X-Sight, the latest version integrates Agentic AI capabilities, orchestrating all financial crime workflows within a unified platform. By leveraging billions of daily financial transactions and real-world fraud insights, X-Sight ActOne enhances analytical precision and inve ...

Company Performance - Nice's stock closed at $156.78, reflecting a +1.81% increase from the previous trading day's closing, outperforming the S&P 500's daily gain of 0.08% [1] - Over the past month, Nice's shares appreciated by 0.27%, contrasting with the Computer and Technology sector's loss of 12.04% and the S&P 500's loss of 7.33% [1] Upcoming Financial Results - Nice is projected to report earnings of $2.84 per share, indicating a year-over-year growth of 10.08%, with expected revenue of $699.39 million, up 6.08% from the prior-year quarter [2] - For the full year, analysts expect earnings of $12.23 per share and revenue of $2.93 billion, marking changes of +9.98% and +7%, respectively, from last year [3] Analyst Estimates and Valuation - Recent changes to analyst estimates for Nice suggest a favorable outlook on the company's business health and profitability [4] - Nice currently holds a Zacks Rank of 3 (Hold), with a Forward P/E ratio of 12.59, which is a discount compared to the industry average Forward P/E of 27.92 [6] - The company has a PEG ratio of 0.86, significantly lower than the Internet-Software industry's average PEG ratio of 2.06 [7] Industry Context - The Internet-Software industry, part of the Computer and Technology sector, has a Zacks Industry Rank of 81, placing it in the top 33% of over 250 industries [7] - The Zacks Industry Rank indicates that the top 50% rated industries outperform the bottom half by a factor of 2 to 1 [8]