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Starbucks CEO says it's making progress on turnaround. Sales are still falling
Business Insider· 2025-04-29 21:04
Core Insights - Starbucks' second-quarter results were slightly below expectations, with CEO Brian Niccol expressing optimism about the company's turnaround efforts [1][3] - The company is implementing a 'Back to Starbucks' plan, which includes various operational changes aimed at improving customer experience and efficiency [2] Financial Performance - Global comparable sales decreased by 1%, which was worse than the expected decline of 0.59% [3] - In the US, comparable sales fell by 2%, compared to the consensus estimate of a 0.26% decline [3] - Net revenue for the quarter was reported at $8.8 billion, slightly below the Bloomberg estimate of $8.83 billion [3] Operational Changes - Changes implemented since Niccol became CEO include new store furniture and an order sequencing algorithm to enhance service efficiency [2] - Initiatives aimed at improving customer experience include requiring employees to write messages on to-go cups and allowing customers to add milk to their drinks themselves [4]
Starbucks(SBUX) - 2025 Q2 - Earnings Call Transcript
2025-04-29 21:00
Financial Data and Key Metrics Changes - Total company revenue for Q2 FY2025 was $8.8 billion, reflecting a 3% increase in constant currency compared to the prior year, despite a 1% decline in comparable store sales [37][30] - Earnings per share (EPS) was $0.41, down 38% from the prior year, primarily due to expense deleverage and increased store investments [45][30] - Global operating margin contracted by 450 basis points to 8.2%, driven by labor investments and deleverage [43][30] Business Line Data and Key Metrics Changes - North America experienced a 2% decline in comparable store sales, with transaction declines improving to negative 4% [38][30] - Canada reported positive comparable store sales and transaction growth, with food sales up 12.5% [40][30] - China's comparable store sales were flat, but positive transactions and expanding margins were noted [41][30] Market Data and Key Metrics Changes - Eight of the top ten international markets returned to flat or positive comparable sales growth [27][30] - The UK and Middle East reported positive transaction comps, while Japan achieved its sixteenth consecutive quarter of comp growth [28][30] - In the U.S., market share, brand sentiment, and customer contacts regarding wait times are improving [38][30] Company Strategy and Development Direction - The "Back to Starbucks" strategy focuses on customer experience, partner engagement, and operational improvements [4][5] - Investments are being made in labor rather than equipment to enhance service speed and customer connection [19][60] - The company aims to reclaim its coffeehouse heritage and improve store designs to foster community connections [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the turnaround strategy, noting early indicators of recovery in North America and positive signs in Canada [9][30] - The company is committed to building a resilient business that can thrive in various economic environments [6][30] - Future growth is expected to be driven by improved customer experiences and operational efficiencies [31][30] Other Important Information - The company is evaluating its store portfolio and new store pipeline to ensure better unit economics [42][30] - A focus on reducing new store build costs is underway to enhance returns [42][30] - The company is committed to transparency throughout the turnaround process [36][30] Q&A Session Summary Question: Follow-up on labor investment and CapEx - Management confirmed that the focus is on labor investment rather than equipment, which allows for quicker improvements in service speed and throughput [51][53] Question: Margin concerns and labor investments - Management acknowledged that while labor investments have impacted margins, they are essential for improving customer experience and driving transaction growth [57][60] Question: Evaluation of the store portfolio - Management indicated that they are slowing down new builds to reset renovation and build costs, aiming for a more efficient growth strategy [64][66] Question: Menu simplification impact - Management noted that simplifying the menu has led to improved transaction comps, with a significant increase in stores reporting positive sales [68][70] Question: Resilience in a challenging macro environment - Management emphasized the importance of creating a strong third place experience to maintain customer traffic, even in economic downturns [75][76] Question: Mobile order sequencing pilot results - Early results from the mobile order sequencing pilot show improved service times and enhanced partner-customer connections [79][81] Question: Return on Invested Capital (ROIC) focus - Management highlighted the importance of durable growth and good returns on invested capital, indicating a shift in focus towards these metrics [84][86]
Starbucks posts mixed quarterly results as turnaround plan gets underway
Proactiveinvestors NA· 2025-04-29 20:34
Company Overview - Proactive is a financial news publisher that provides fast, accessible, informative, and actionable business and finance news content to a global investment audience [2] - The company has a team of experienced and qualified news journalists who produce independent content [2] Market Focus - Proactive specializes in medium and small-cap markets while also covering blue-chip companies, commodities, and broader investment stories [3] - The news team delivers insights across various sectors including biotech and pharma, mining and natural resources, battery metals, oil and gas, crypto, and emerging digital and EV technologies [3] Technology Adoption - Proactive is recognized for its forward-looking approach and enthusiastic adoption of technology to enhance workflows [4] - The company utilizes automation and software tools, including generative AI, while ensuring that all content is edited and authored by humans [5]
星巴克第二财季同店销售下滑1%,分析师预期下降0.59%。第二财季北美同店销售下滑1%,分析师预期下降0.44%。第二财季国际同店销售增长2%,分析师预期下降0.71%。第二财季中国同店销售持平,分析师预期下降2.27%。第二财季净营收88亿美元,分析师预期88.3亿美元。
news flash· 2025-04-29 20:11
星巴克第二财季同店销售下滑1%,分析师预期下降0.59%。 第二财季北美同店销售下滑1%,分析师预期下降0.44%。 第二财季国际同店销售增长2%,分析师预期下降0.71%。 第二财季中国同店销售持平,分析师预期下降2.27%。 第二财季净营收88亿美元,分析师预期88.3亿美元。 ...
Starbucks(SBUX) - 2025 Q2 - Quarterly Report
2025-04-29 20:10
Financial Performance - Total net revenues for the quarter ended March 30, 2025, were $8,761.6 million, an increase of 2.3% compared to $8,563.0 million for the same quarter in 2024[10]. - Net earnings attributable to Starbucks for the quarter were $384.2 million, down 50.2% from $772.4 million in the same quarter last year[10]. - Earnings per share (EPS) - diluted for the quarter was $0.34, a decrease of 50% compared to $0.68 in the prior year[10]. - Operating income for the quarter was $601.0 million, a decline of 45.3% from $1,098.9 million in the same quarter of 2024[10]. - Total operating expenses increased to $8,219.7 million, up 9.2% from $7,532.1 million in the same quarter last year[10]. - Comprehensive income attributable to Starbucks for the quarter was $438.8 million, down from $708.8 million in the same quarter last year[13]. - Cash provided by operating activities was $2,364.0 million, down from $2,889.9 million year-over-year, reflecting a decrease of 18.2%[17]. - Net earnings for the quarter ended March 30, 2025, were $1,165.1 million, a decrease of 35.0% compared to $1,796.9 million for the same period in 2024[17]. - Store operating expenses for the quarter ended March 30, 2025, totaled $4,176.0 million, up from $3,724.1 million in the same quarter of the previous year[55]. - The effective tax rate for Q2 fiscal 2025 was 23.5%, up from 22.2% in the same period of fiscal 2024, primarily due to the lapping of a prior tax benefit[118]. Assets and Liabilities - Current liabilities as of March 30, 2025, totaled $10,429.3 million, an increase from $9,070.0 million as of September 29, 2024[15]. - Total assets as of March 30, 2025, were $31,633.1 million, compared to $31,339.3 million as of September 29, 2024[15]. - Cash and cash equivalents decreased to $2,671.4 million from $3,286.2 million as of September 29, 2024[15]. - The balance of retained earnings as of March 30, 2025, was $(7,565.5) million, compared to $(7,970.7) million as of March 31, 2024, indicating an improvement in retained earnings[20]. - Total long-term debt amounted to $15.7 billion, with an estimated fair value of $14.2 billion as of March 30, 2025[67]. Cash Flow and Investments - Net cash used in investing activities was $1,499.2 million, an increase of 18.6% from $1,264.0 million in the prior year[17]. - Net cash used in financing activities decreased to $1,421.3 million from $2,423.6 million in the same quarter last year, a reduction of 41.4%[17]. - Cash dividends paid during the quarter totaled $1,384.9 million, compared to $1,293.5 million in the same quarter last year, marking an increase of 7.1%[17]. - Cash and investments were $3.2 billion as of March 30, 2025, down from $3.8 billion as of September 29, 2024[145]. - Approximately $2.0 billion of cash and short-term investments were held in foreign subsidiaries as of March 30, 2025[145]. Store Operations and Market Performance - Starbucks operated over 40,700 stores as of March 30, 2025, representing a 5% increase from the prior year[92]. - Global comparable store sales declined by 1% in the quarter, with a 2% decline in the U.S. market and a 2% improvement internationally[96]. - Beverage sales accounted for 60% of total revenue, amounting to $5,293.6 million, while food sales contributed 19% with $1,691.9 million[83]. - North America total net revenues for Q2 fiscal 2025 increased by $93 million, or 1%, driven by a 5% growth in company-operated stores (504 stores) and partially offset by a 1% decrease in comparable store sales ($70 million)[123]. - International total net revenues for Q2 fiscal 2025 increased by $110 million, or 6%, primarily due to an 8% growth in company-operated stores (779 stores) and higher product sales and royalty revenues[128]. Strategic Initiatives and Future Outlook - Starbucks plans to adopt new segment disclosure requirements for the fiscal year ending September 28, 2025, which may enhance transparency in segment performance[31]. - The company plans to focus on new store returns and enhancing the coffeehouse experience while reducing new store build costs[97]. - Starbucks aims to navigate challenges in the macroeconomic environment, including tariffs and volatile coffee prices, while continuing to invest in its "Back to Starbucks" strategy[97]. - The company expects to utilize available cash and investments, including potential future borrowings, to support core businesses, repay debts, and return cash to shareholders through dividends and share repurchases[154]. - The company is currently not aware of any trends or uncertainties that would materially impact liquidity or capital needs over the next 12 months[155]. Restructuring and Expenses - The company reported a restructuring expense of $116.2 million for the quarter, which was not present in the same quarter of the previous year[10]. - The company recognized stock-based compensation expenses of $178.3 million, slightly up from $173.0 million year-over-year[17]. - The company recognized pre-tax restructuring charges of $116.2 million during the quarter, primarily related to partner severance costs[86]. - Corporate and Other operating loss increased 12% to $558 million for the second quarter of fiscal 2025, largely due to restructuring costs associated with the "Back to Starbucks" strategy[143]. Derivative Financial Instruments - The company has entered into various derivative financial instruments to hedge against interest rate and foreign currency fluctuations, impacting cash flow management[36]. - As of March 30, 2025, the company reported net losses of $2.1 million from interest rate hedges, reflecting market volatility[45]. - The fair value of derivative assets totaled $271.7 million, with $51.2 million classified as prepaid expenses and other current assets as of March 30, 2025[48]. - The company recognized losses of $2.8 million from non-designated derivatives related to foreign currency for the quarter ended March 30, 2025[46].
Starbucks(SBUX) - 2025 Q2 - Quarterly Results
2025-04-29 20:07
Financial Performance - Q2 consolidated net revenues increased by 2% to $8.8 billion, or a 3% increase on a constant currency basis[2] - GAAP earnings per share (EPS) of $0.34 declined by 50% year-over-year, while non-GAAP EPS of $0.41 declined by 40% year-over-year[6] - Net earnings attributable to Starbucks decreased by 50.3% to $384.2 million compared to $772.4 million in the prior year[23] - Operating income fell by 45.3% to $601.0 million from $1,098.9 million in the same quarter last year[23] - For the two quarters ended March 30, 2025, total net revenues were $18,159.4 million, a 1.0% increase from $17,988.3 million in the prior year[24] - Net earnings attributable to Starbucks for the two quarters decreased by 35.2% to $1,165.0 million from $1,796.8 million year-over-year[24] - Operating income in North America decreased by 34.8% to $748.3 million compared to $1,148.3 million in the same quarter last year[25] - Operating income for the International segment decreased by 7.2% to $217.0 million, down from $233.8 million in the same quarter last year[26] - Operating income for Channel Development fell by 10.5% to $193.5 million, down from $216.3 million year-over-year[27] - Total operating expenses for Corporate and Other increased by 12.5% to $570.6 million, up from $507.0 million in the previous year[28] Revenue Breakdown - Global comparable store sales decreased by 1%, with North America down 1% and international sales up 2%[6] - North America segment net revenues increased by 1% to $6.5 billion, driven by a 5% growth in company-operated store count[7] - International segment net revenues rose by 6% to $1.9 billion, supported by an 8% increase in company-operated store count and a 2% increase in comparable store sales[8] - Channel Development segment net revenues declined by 2% to $409 million, primarily due to a decrease in revenue from the Global Coffee Alliance[10] - Total net revenues for the quarter ended March 30, 2025, were $8,761.6 million, a 2.3% increase from $8,563.0 million in the same quarter of 2024[23] - Company-operated stores generated $7,285.0 million in revenues, up 3.3% from $7,052.6 million year-over-year, accounting for 83.1% of total net revenues[23] - Total net revenues for the International segment increased by 6.2% to $1,867.1 million in Q1 2025, compared to $1,757.3 million in Q1 2024[26] - Net revenues for Channel Development decreased by 2.2% to $409.0 million in Q1 2025, compared to $418.2 million in Q1 2024[27] Store Operations - The company opened 213 net new stores in Q2, bringing the total to 40,789 stores globally[6] - The total number of stores increased to 40,789 as of March 30, 2025, up from 38,951 as of March 31, 2024, reflecting a growth of 4%[37] - The company opened 213 new stores in the quarter, while closing 364 stores, resulting in a net decrease of 151 stores[37] Dividends and Cash Flow - The company declared a cash dividend of $0.61 per share, marking 60 consecutive quarters of dividend payouts[17] - Cash dividends declared per share increased to $0.61 from $0.57 in the prior year[23] - The company incurred $1,384.9 million in cash dividends paid, an increase from $1,293.5 million in the prior year[32] - Cash provided by operating activities was $2,364.0 million, down from $2,889.9 million in the previous year[32] - Net cash used in investing activities was $1,499.2 million, compared to $1,264.0 million in the same period last year[32] Operational Efficiency and Strategy - The "Back to Starbucks" strategy is expected to drive long-term growth and improve operational efficiency[4] - Store operating expenses increased by 12.1% to $4,176.0 million, representing 47.7% of total net revenues[23] - Current liabilities increased to $10,429.3 million from $9,070.0 million year-over-year[30] - The company reported a retained deficit of $7,565.5 million as of March 30, 2025, compared to $7,343.8 million in the previous year[30] - Total liabilities rose to $39,248.5 million from $38,780.9 million year-over-year[30] Assets and Financial Position - Total assets as of March 30, 2025, amounted to $31,633.1 million, a slight increase from $31,339.3 million as of September 29, 2024[30]
“抢联名杯难度堪比抢明星演唱会门票” 星巴克×五月天触发“吸金宇宙”新玩法,如何“续航”成焦点
Mei Ri Jing Ji Xin Wen· 2025-04-29 14:31
每经记者 宋美璐 丁舟洋 每经编辑 杨夏 4月29日正式发售日,上午11时许,记者来到北京一家星巴克店,店内STAYREAL联名杯子、卡包、行 李牌等都已售空,点餐牌上写着五月天的歌词。店员表示,该店行李牌只有10个,一大早就已经有粉丝 前来排队,"比我来得都早"。 此外,二手市场上也出现了这两款联名杯子的溢价售卖,原价一个只要199元的玻璃杯在二手App上被 卖家挂出360元、389元不等的价格。 对此,星巴克中国回应称:"由于商品数量有限,两款联名星杯的确快要售罄了。为了让更多朋友们可 以购买到心仪的商品,我们已经在加紧补货。" 纵使经历舆论争议,五月天仍以多元商业生态维持其市场热度。4月29日,星巴克与五月天的合作款正 式上线,再次证明了这一老牌乐团的"吸金力"。 4月28日清晨,五月天与星巴克联名款"星杯"在限定会员通道开启预售,瞬间售罄。线下门店甚至出现 粉丝6点抢货、抢到货取不了货的现象,相关商品甚至在二手平台上被炒至原价近两倍。上线首日,这 款联名杯子在市场上"一货难求"。星巴克联名案例印证了IP(具有商业价值和可开发性的创意内容)跨 界对消费品商业价值的强大助推力。 从荧光棒、手办,再到服饰、 ...
据华尔街日报:星巴克计划采用新技术来加快美国订单速度。
news flash· 2025-04-29 11:40
据华尔街日报:星巴克计划采用新技术来加快美国订单速度。 ...
瑞银将星巴克目标价从105美元降至90美元。
news flash· 2025-04-28 14:44
瑞银将 星巴克目标价从105美元降至90美元。 ...