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北京平谷法院:涉旅游案中,服务合同纠纷成为突出的法律风险点
Xin Jing Bao· 2025-05-21 13:06
Group 1 - The core viewpoint of the news is that the Beijing Pinggu District People's Court is addressing tourism-related disputes and risks, highlighting the need for improved regulatory measures and consumer awareness [1][2] - Since 2022, the Pinggu Court has adjudicated 79 tourism-related disputes, with approximately 65% being contract and quasi-contract cases, indicating a significant legal risk in service contract disputes [1] - The court has established a multi-party collaborative service guarantee mechanism with various departments to optimize the tourism development environment and reduce the occurrence of disputes [1] Group 2 - Major issues in the tourism industry include contract disputes due to lack of written agreements, false advertising, safety issues, and unclear pricing, which affect service quality [2] - There is a call for a multi-faceted regulatory system involving tourism authorities, consumer associations, and third-party platforms to enhance market transparency and fairness [2] - Operators are encouraged to improve contract management, service quality, transparent pricing, and complaint handling mechanisms, while consumers should enhance their awareness of rights and adopt rational consumption practices [2]
水果缺三斤罚五万 “顶风作案”重罚不冤 | 新京报快评
Xin Jing Bao· 2025-05-04 05:31
Core Viewpoint - The article discusses the enforcement actions taken by the Sanya Market Supervision Administration against a vendor for selling less fruit than advertised, highlighting the need for strict regulation and oversight in the tourism market to protect consumer rights and enhance the overall tourist experience [2][4]. Group 1: Incident Overview - On May 1, a consumer reported that they purchased nine kilograms of fruit but received only six kilograms, leading to an investigation by the Sanya authorities [2]. - The vendor was found guilty of the complaint, resulting in a fine of 50,000 yuan due to the serious nature of the offense, especially during a holiday period [2][4]. Group 2: Regulatory Framework - The penalties for such deceptive practices are outlined in the "Hainan Free Trade Port Anti-Consumer Fraud Regulations," which stipulate fines ranging from 2,000 to 500,000 yuan depending on the severity and social impact of the offense [3]. - The regulations emphasize the need for strict measures against businesses that engage in weight fraud, particularly during peak tourist seasons, to maintain the integrity of the tourism industry [3][4]. Group 3: Ongoing Challenges and Solutions - The article notes that while heavy penalties are imposed, there is a call for more consistent and proactive monitoring to prevent such incidents from occurring, rather than relying solely on punitive measures after the fact [2][4]. - The implementation of the "Market Measurement Supervision Management Measures" on March 1 aims to enhance regular oversight of market practices, with penalties for non-compliance reaching up to 100,000 yuan [4].
实干争先 向“新”而行 |裕民县市场监管局开展多部门联合检查,护航旅游季市场安全
Zhong Guo Shi Pin Wang· 2025-04-24 02:14
(供稿人:祖丽皮耶 夏清泉) 文旅部门着重对旅游相关经营单位的资质和服务规范进行了检查,确保其合法合规经营,为游客提供优 质服务;应急部门对各场所的应急预案制定与演练情况进行了督导,提升应对突发事件的能力;电力部 门则对用电设施设备进行了全面排查,保障经营场所用电安全。 通过此次多部门联合检查,进一步强化了各经营主体的责任意识,及时发现并整改了一批安全隐患和不 规范经营行为。接下来,裕民县将持续加大市场监管力度,建立健全长效监管机制,以更加饱满的热情 和扎实的工作,迎接八方游客,让游客在裕民县度过一个愉快、安心的旅程,为裕民县旅游产业的高质 量发展保驾护航。 随着旅游旺季的临近,塔城地区裕民县即将迎来大批游客。为切实保障游客的消费安全与权益,营造安 全有序的旅游市场环境,塔城地区裕民县市场监督管理局紧密结合"实干争先年"活动精神,在县级领导 的高度重视与指导下,由局长亲自带队,联合文旅、应急管理局、电力等多部门,于4月23日开展了针 对住宿、餐饮、商超等重点领域的联合检查行动。 此次检查覆盖了县城内多家主要酒店、餐馆以及大型商超。在住宿方面,重点检查了消防安全设施是否 完备有效,如消防器材配备、疏散通道畅通情 ...