安伟强调，要坚持问题导向，提升化解质效，分类梳理、多措并举，对群众合法合理诉求必须解决 到位、对诉求无理但生活困难的群众要帮扶救助到位、对思想有困惑的群众要教育疏导到位、对行为违 法的依法处理；坚持举一反三、标本兼治，重点关注农民工工资拖欠、供暖供电供气、社会保障救助等 问题，精准施策化解，推动从"解决一件事"向"解决一类事"转变。要强化源头治理，筑牢稳定根基，充 分发挥党建引领网格化治理体系作用，依托网格力量加强矛盾纠纷排查，积极运用数智手段赋能信访工 作，持续提升信访工作质效。要压实工作责任，凝聚工作合力，严格落实"党政同责、一岗双责"，坚持 分级负责、属地管理原则，健全完善联席会议机制、督查追责机制等，进一步加强信访干部队伍建设， 不断提升社会治理现代化水平，以高效能治理助推高质量发展和高水平安全良性互动。 市领导石秀田参加接访。 安伟指出，信访工作是党和政府联系群众的"桥梁""纽带"，是检验干部作风能力的"试金石"。做好 新时代信访工作，对于保障群众合法权益、维护社会和谐稳定、营造良好发展环境具有重要意义。全市 各级领导干部要提高政治站位，坚守为民初心、厚植为民情怀，牢固树立"群众利益无小事"理念，热 ...

《 人民日报 》（ 2025年12月15日 05 版） (责编：杨光宇、胡永秋) "努力在服务国家战略、服务百姓民生、服务社会治理中传递真善美，传播正能量，为强国建设、民族 复兴伟业贡献志愿服务力量。"不久前，习近平总书记致信祝贺中国志愿服务联合会第三届会员代表大 会召开，殷殷嘱托，激励无数投身志愿服务事业的普通工作者接续奋斗、再谱新篇。 以志愿服务提升社会文明水平，弘扬主流价值。志愿服务，发乎爱心，成于奉献，本身就传递着"己立 立人，己达达人"的价值追求。第十五届全运会上，2950名"小海豚"志愿者用饱满热情护航赛事活动顺 利进行，也成为感染无数观众的文明榜样；在湖北黄冈，"东坡骑爱"志愿骑手既是送餐员也是文化使 者，向需要帮助的市民和游客伸出援手，化作城市亮丽的文明景观。一抹抹"志愿红"，将社会主义核心 价值观润物无声地融入社会肌理，激发出全社会向上向善的强大正能量。 "十五五"规划建议提出："发展志愿服务，加强志愿服务组织管理。"面向未来，大力弘扬奉献、友爱、 互助、进步的志愿精神，充分发挥志愿服务的感召力、动员力，点滴奉献必将汇成人间大爱，照亮我们 的美好生活，为推进中国式现代化提供有力支撑。 据统计 ...

划，全力维护良好政治生态、预警可疑经济风险、保障群众根本利益，助力提高规划执行力和落实力。 要适应改革变局，加强对改革发展中的新情况新问题分析研判，深度揭示制约高质量发展的体制性障 碍、机制性梗阻和制度性漏洞，加强审计整改督促检查和审计成果转化运用，推动被审计单位整改提 升、行业主管部门治理提效，促进各方面制度机制和政策措施等更加健全完善、衔接配套。 省信访局党组召开会议，强调要把学习宣传贯彻省委十二届八次全会精神，作为当前和今后一个时 期的重要政治任务。要与学习宣传贯彻党的二十届四中全会精神贯通起来，切实把思想统一到党中央和 省委决策部署上来。要扎实抓好全会精神贯彻落实。对标对表全会明确的"要完善社会治理体系，推进 社会治理现代化"等各项目标任务和部署要求，把信访工作主动融入省委的中心大局工作，以钉钉子精 神推动省委各项部署在全省信访系统终端见效。要扎实做好岁末年初工作，围绕省委、省政府和国家信 访局明确的各项年度任务，全面查漏补缺，确保高质高效完成。要聚焦涉及群众切身利益的信访事项， 加强交办督办力度，切实维护社会大局和谐稳定。要科学谋划明年工作，为巩固拓展经济回升向好势头 贡献信访力量。 省地质局党委召 ...

党的二十届四中全会审议通过的"十五五"规划建议对未来五年经济社会发展作出顶层设计和战略擘画， 对推进信访工作法治化，深入推动矛盾纠纷源头化解、多元化解、有序化解等工作作出部署。为深入学 习领会党的二十届四中全会精神，人民日报记者采访了中央社会工作部副部长、国家信访局局长李文 章。 全国信访系统取得了一系列理论成果、制度成果和实践成果 记者："十四五"时期我国发展取得重大成就，具体到信访工作上，主要体现在哪些方面？ 李文章：近五年来，全国信访系统深入贯彻落实习近平总书记重要指示批示精神和党中央、国务院有关 决策部署，扎实推进各项工作任务落实，取得了一系列理论成果、制度成果和实践成果。 深入学习贯彻习近平总书记关于加强和改进人民信访工作的重要思想取得标志性理论成果。习近平总书 记关于加强和改进人民信访工作的重要思想，以全新的视野深化了对信访工作的规律性认识，是习近平 新时代中国特色社会主义思想在信访领域的具体体现，为做好新时代信访工作提供了科学指引。国家信 访局深入学习贯彻这一重要思想，组织编写《习近平总书记关于加强和改进人民信访工作的重要思想学 习读本》，形成信访领域最重要的创新理论成果和权威辅导教材。 认真落 ...

党的二十届四中全会审议通过的"十五五"规划建议对未来五年经济社会发展作出顶层设计和战略擘画， 对推进信访工作法治化，深入推动矛盾纠纷源头化解、多元化解、有序化解等工作作出部署。为深入学 习领会党的二十届四中全会精神，本报记者采访了中央社会工作部副部长、国家信访局局长李文章。 全国信访系统取得了一系列理论成果、制度成果和实践成果 记者："十四五"时期我国发展取得重大成就，具体到信访工作上，主要体现在哪些方面？ 李文章：近五年来，全国信访系统深入贯彻落实习近平总书记重要指示批示精神和党中央、国务院有关 决策部署，扎实推进各项工作任务落实，取得了一系列理论成果、制度成果和实践成果。 深入学习贯彻习近平总书记关于加强和改进人民信访工作的重要思想取得标志性理论成果。习近平总书 记关于加强和改进人民信访工作的重要思想，以全新的视野深化了对信访工作的规律性认识，是习近平 新时代中国特色社会主义思想在信访领域的具体体现，为做好新时代信访工作提供了科学指引。国家信 访局深入学习贯彻这一重要思想，组织编写《习近平总书记关于加强和改进人民信访工作的重要思想学 习读本》，形成信访领域最重要的创新理论成果和权威辅导教材。 认真落实《信 ...

Core Points - The meeting on December 2 focused on enhancing grassroots governance through party leadership and immediate response to public complaints, aligning with the spirit of the 20th Central Committee's Fourth Plenary Session and Xi Jinping's important speeches [1] - The meeting emphasized the importance of improving the governance system led by the party to address social governance challenges in large cities, aiming to strengthen the party's political leadership and social influence [1] Group 1 - The meeting conveyed the spirit of the provincial meeting on party-led grassroots governance and reported on the handling of public complaints through a grid-based platform [1] - The city aims to enhance the effectiveness of grassroots governance by implementing a comprehensive mechanism for public complaint handling, integrating various channels and data [2] - The focus is on maintaining social stability, improving service efficiency, and promoting harmonious development through effective grassroots governance [2] Group 2 - The city is committed to a responsibility system where leaders are directly involved in governance, ensuring that public demands are addressed promptly and effectively [2] - Key tasks such as fire safety, social security, and pollution control are prioritized to maintain a baseline for grassroots governance [2] - The meeting included on-site investigations of platform enterprises and grid systems to assess their effectiveness in governance [3]

Group 1 - The meeting emphasized the importance of party leadership in grassroots governance and the implementation of the "immediate response to complaints" work, aligning with the spirit of the 20th Central Committee and Xi Jinping's important speeches [1] - The city aims to enhance the effectiveness of grassroots governance by improving the "four comprehensive" complaint handling mechanism, integrating party leadership with hotlines, grid management, and big data [2] - The focus is on maintaining social stability, promoting harmony, and enhancing service efficiency through a coordinated approach to various governance tasks, including emergency response and pollution prevention [2] Group 2 - The meeting included on-site investigations of platform enterprises and grid management practices to gather insights and improve governance [3]

Core Insights - The "People's Diary" from Shengzhou, Zhejiang, has evolved over 27 years into a significant tool for practicing the Party's mass line, focusing on grassroots governance and judicial fairness [1] Group 1: Judicial Practices - The Shengzhou Court has integrated the wisdom of the "People's Diary" into its judicial processes, systematically collecting and analyzing public sentiment to enhance judicial services at the grassroots level [1][3] - A case involving a custody dispute highlighted the importance of understanding the emotional context of litigants, leading to a resolution that respected the child's wishes and improved the mother's attitude towards the court's decision [2][3] Group 2: Community Engagement - The Shengzhou Court has created a special "Custody and Visitation Archive" documenting the growth of 218 minors across 185 cases, reflecting the local demographic challenges of high labor migration and family separation [3] - The court collaborates with community organizations to facilitate emotional communication and social support, achieving "zero compulsory enforcement" in custody cases [3] Group 3: Data-Driven Judicial Improvements - The Shengzhou Intermediate People's Court has implemented a digital application called "Judicial Justice Online," allowing parties to evaluate and provide feedback on their cases through QR codes, enhancing public engagement [3][4] - The court has identified a rising trend in labor dispute cases among new employment forms, such as delivery workers and ride-hailing drivers, and has responded by refining judicial guidelines and improving dispute resolution channels [4][5] Group 4: Future Directions - The Shengzhou Court aims to deepen the "People's Diary" mechanism, ensuring that public demands for justice are met accurately and effectively, thereby enhancing the perception of judicial fairness [5]

Core Viewpoint - The article emphasizes the importance of modernizing social governance in China, as outlined in the 20th Central Committee's Fourth Plenary Session, aiming for a vibrant and orderly society through improved governance systems [1]. Group 1: Social Governance Modernization - The 20th Central Committee's Fourth Plenary Session calls for a path of socialism with Chinese characteristics in social governance, ensuring a lively and orderly society [1]. - Various regions are actively implementing the key tasks of improving social governance systems, creating a landscape where "everyone is responsible, everyone fulfills their duties, and everyone enjoys" [1]. Group 2: Party Organization in New Employment Sectors - In Tianjin, the construction of "warm new stations" has been enhanced to provide services for new employment groups, ensuring that party organizations reach these sectors [2]. - Jiangsu and Sichuan are establishing mechanisms to ensure that party organizations are set up in new economic and social organizations, achieving full coverage in delivery and ride-hailing platforms [2][3]. Group 3: Community Engagement and Volunteerism - In Hubei's Jingmen City, over 1,300 new employment group members have engaged in grassroots governance, addressing over 450 community issues this year [3]. - Community volunteer services are highlighted as a powerful tool for grassroots governance, with university students actively participating in local governance initiatives [11]. Group 4: Integration of Technology in Governance - The integration of AI and digital services in community governance is being promoted, with comprehensive service centers providing one-stop solutions for public grievances [5][9]. - Beijing is enhancing its public service platforms to ensure that citizen requests are effectively addressed, utilizing a standardized process for handling various demands [8][9]. Group 5: Cultural and Social Norms - The article discusses efforts to promote new cultural practices in marriage and funeral customs, aiming to eliminate wasteful traditions and foster a more community-oriented approach [7]. - The importance of public participation in governance is emphasized, with local governments actively seeking citizen input on legislative changes, such as the revised elderly rights protection law in Shanghai [10]. Group 6: Overall Impact on Society - The article concludes that a solid foundation in social governance will contribute to sustained economic growth and social stability, reflecting the ongoing efforts to enhance community engagement and governance systems [12].

Core Viewpoint - The article emphasizes the importance of grassroots governance and the implementation of the spirit of the 20th Central Committee's Fourth Plenary Session, focusing on enhancing social governance systems and modernizing governance practices across various regions in China [1][11]. Group 1: Social Governance Initiatives - Various regions are actively learning and implementing the spirit of the 20th Central Committee's Fourth Plenary Session, aiming to create a governance landscape where "everyone is responsible, everyone fulfills their duties, and everyone enjoys" [1]. - The establishment of "warm new stations" in Tianjin provides essential services for new employment groups, ensuring that party organizations reach these communities effectively [2]. - In Hubei Jingmen, over 1,300 new employment group members have engaged in grassroots governance, addressing over 450 issues related to public facilities and community disputes this year [3]. Group 2: Community Engagement and Technology - The integration of AI technology in community governance is exemplified by the use of digital customer service at the comprehensive governance center in Hohhot, which aims to resolve conflicts at the grassroots level [5]. - Nationwide, 2,850 county-level comprehensive governance centers are operational, providing a "one-stop" service for various public grievances [5]. - Beijing is enhancing its public service platforms to ensure that citizen requests are effectively addressed, with a structured response system in place [8][9]. Group 3: Volunteerism and Civic Participation - Community volunteer services are highlighted as a vital component of grassroots governance, with university students actively participating in local initiatives [10]. - The number of registered volunteers in China has reached 240 million, indicating a growing trend of civic engagement and support for community needs [10]. - The article underscores the importance of public participation in governance, as seen in the legislative process for the Shanghai Elderly Rights Protection Ordinance, which incorporated community feedback [9].