Core Insights - A significant global service outage occurred on October 20, affecting numerous well-known platforms across various sectors, including e-commerce, social media, gaming, and financial services [1][4] - The root cause of the outage was identified as severe issues within Amazon Web Services (AWS), with complete disruption of the Amazon DynamoDB database service and 17 other core services experiencing increased error rates and latency problems [2][4] Impact on Amazon's Ecosystem - Amazon's own ecosystem was heavily impacted, with critical functionalities such as seller center operations, A+ page access, FBA shipment creation, and buyer messaging systems facing disruptions [4] - The outage also affected the mobile app's ability to load product and order pages, along with the failure of Alexa voice control [4] Broader Industry Effects - Numerous global platforms relying on AWS experienced service failures, including Snapchat, Venmo, Robinhood, Roblox, Fortnite, and Coinbase, indicating a widespread impact across various industries [4] - The outage extended to online services for Nintendo Switch, further highlighting the extensive reach of the disruption [4] Geographic Impact - North America was particularly hard hit, with over 15,000 fault reports in the United States, while the UK, Canada, and Germany each recorded more than 1,000 reports [5]

亚马逊云服务突发故障。 美国亚马逊公司旗下云计算服务平台(AWS)20日突发服务故障，导致全球多家公司的网络连接出现问 题，多个热门网站和应用服务中断。 AWS在其状态页面更新中确认，美国东部的多项AWS服务中出现错误率上升和延迟增加的情况。网络 故障追踪平台"网络探测器"显示，亚马逊的购物网站、视频服务以及语音助手均出现问题。在最新通报 中，AWS表示："我们正通过多路径并行方案全力加速恢复服务。" 综合多家美国媒体报道，受此影响，大量美国网站及应用服务受到冲击。据悉，包括亚马逊电商、交易 平台Robinhood和Coinbase、AI平台Perplexity、Lyft、美联航、迪士尼、麦当劳等知名品牌的在线业务遭 到冲击。 此外，"网络探测器"英国站监测显示，受AWS服务故障影响，多家英国银行和电信服务商等均出现服 务异常。 英国税务及海关总署(HMRC)表示，受美国亚马逊公司旗下云计算服务平台(AWS)故障影响，其部分用 户在访问在线服务时遇到问题。HMRC发言人表示，相关部门正与亚马逊方面紧急协作，全力推进系统 恢复。 英国劳埃德银行(Lloyds)当天确认，该银行以及旗下的哈利法克斯银行和苏格兰银行 ...