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春运图景不断焕新(新时代画卷)
Ren Min Ri Bao· 2026-02-18 06:53
Group 1 - The Spring Festival travel rush is ongoing, with various transportation hubs actively managing passenger flow and safety checks [2][5][6] - The expansion of high-speed rail pet transportation services aims to enhance passenger travel experiences during the Spring Festival [3] - Airports and train stations are seeing increased activity, with staff and volunteers assisting travelers in various capacities [5][7][8] Group 2 - Safety inspections for hazardous materials vehicles are being conducted at service points along major highways [2] - Ferry services are operational, transporting passengers and vehicles across significant waterways [6][9] - Interaction between travelers and staff is noted, indicating a focus on customer service during peak travel times [4]
新疆铁路推出十项便民利民服务举措
Xin Lang Cai Jing· 2026-02-03 04:22
乌鲁木齐晚报全媒体讯(记者王媛媛)2月2日,春运正式开启,新疆铁路部门创新推出十项便民利民服 务举措,优化完善售票服务,提高基本服务质量,拓展特色服务举措,进一步改善旅客出行体验。 优化票额供给策略。铁路部门将依托12306大数据,实时分析旅客需求变化,实施更加精准的售票策 略,动态调整票额投放,统筹长短途列车分工,兼顾中间站旅客出行需要,及时做好票额调整,在长途 票额充足时,会自动分时段将部分票额投放至沿途各站,同时在客流集中方向及时安排加开旅客列车, 所有新增票额将优先配售给已提交候补购票订单的旅客。 互联网用户限时免费退票。中国铁路乌鲁木齐局集团有限公司乌鲁木齐站客运车间副主任高昆说,充分 考虑旅客在12306平台购票因时间紧、未看清、误操作等造成的误购车票问题,铁路部门春运期间推行 12306官方购票渠道限时免费退票措施,旅客通过12306网站/APP/支付宝小程序等售票主渠道在新购车 票(不含改签车票)发生误购时,在购票支付成功30分钟以内且在开车前4小时以上的,可线上自助办 理车票的误购退票业务,不收取退票费。 推出老年人12306电话购票服务,即老年人可致电12306客服订购春运期间的火车票,进 ...
高校毕业生新增2次优惠票 铁路苏州站今年春运人员流动量有望创历史新高
Su Zhou Ri Bao· 2026-01-30 00:41
2026年铁路春运将于2月2日正式启动,至3月13日结束。记者昨天(1月29日)从铁路苏州站了解 到,铁路苏州站预计发送旅客669万人次,同比增长4.05%。 2月7日已卖6.79万张 是当前的预售最高峰 从春运车票发售情况来看,截至1月28日10:00,铁路苏州站已预售车票50.95万张,主要集中在河 南、湖北、山东以及陕西等方向,其中2月7日预售车票6.79万张,是当前的预售最高峰。据介绍,铁路 苏州站将密切关注车票预售情况,进一步挖掘运能潜力,根据客流需求动态调整列车开行方案,精准实 行"一日一图",通过优化售票组织,加大服务保障力度等措施,最大限度满足广大旅客出行需求。 精准分析客流需求 运力安排更加充足 春运期间,铁路苏州站计划增开春运临客79对,含10列始发车(苏州站9列、昆山站1列)。 从自然站来看,苏州站增开46.5对,苏州北站增开12.5对,昆山南站增开12对,昆山站增开6对,张 家港站增开5对,常熟站增开1.5对,太仓站增开5对,太仓南站增开2对,苏州园区站增开4对,苏州新 区站增开0.5对,阳澄湖站增开0.5对,苏州南站增开8对,盛泽站增开3.5对。 春运期间,铁路苏州站面向社会招募了2 ...
铁路公安尽力排忧解难守护旅客出行顺畅
Yang Shi Wang· 2025-08-05 08:39
Group 1 - The railway police across various regions are enhancing services and coordination to ensure safe and smooth travel for passengers during the summer transport season [1] - Initiatives include improving emergency response procedures, increasing police presence, and providing various assistance services to travelers [2][3] Group 2 - Specific actions taken by railway police include forming youth task forces, equipping frontline officers with first aid kits, and offering temporary childcare and travel consultation services [2] - Notable incidents of assistance include the return of over 30 forgotten ID cards, providing wheelchair support for over 320 elderly and disabled passengers, and successfully rescuing a child who fell between a train and the platform [3]