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铁路部门建议短途旅客不要“买长乘短” 可及时候补购票
Yang Shi Xin Wen· 2026-02-14 11:17
铁路部门将在票额分配、系统动态投放、旅客退票改签和增开列车等产生新票额时,根据同一车次同一 区间候补订单支付时间顺序,按照"先到先得"原则优先满足已提交候补购票需求的旅客。铁路部门建议 短途旅客不要"买长乘短"。 (文章来源:央视新闻) 针对近期网友反映的"长途有票、短途无票"问题,铁路12306技术中心相关负责人介绍了长途旅客列车 售票策略,建议有短途出行需求的旅客朋友尽量不选择购买长途列车的区间票,如确需购买长途列车的 区间票出行,在显示"无票"时,可及时提交候补购票订单,并最大限度使用60个"日期+车次"的购票组 合。 ...
面对面丨春运抢票高峰“上线”!记者探访12306售票监控中心
Yang Shi Xin Wen· 2026-02-01 23:30
Core Viewpoint - The article discusses the challenges and measures related to ticket sales during the upcoming Spring Festival travel rush in China, highlighting the pressure on the official ticketing platform 12306 and the impact of third-party ticketing services on the system's performance and passenger experience [1][3][4]. Ticket Sales and Demand - The Spring Festival travel rush ticket sales began on January 19, with peak periods expected from January 30 to February 1 for pre-holiday sales and February 8 to February 9 for post-holiday sales [1]. - Over 10 million people are currently in the queue for ticket reservations, indicating significant demand and pressure on the ticketing system [3]. Third-Party Ticketing Services - Third-party platforms are offering similar ticket reservation services, claiming to enhance the chances of securing tickets through various features, with fees ranging from ten to several dozen yuan [4]. - The official railway group emphasizes that 12306 is the only authorized ticketing platform and has not partnered with any third-party services [4]. System Performance and Challenges - High-frequency access from third-party platforms can overload the 12306 system, leading to slower response times and potential crashes [8]. - The use of third-party services can disrupt the railway's operational order and pose safety risks, such as overloading trains [8]. Pre-Sale Period Regulations - All ticketing platforms, including third-party services, must adhere to a unified 15-day pre-sale period, contrary to claims of extended pre-sale options [9]. - The 15-day pre-sale period is deemed optimal for balancing passenger demand and train capacity [11]. Enhancements in Passenger Services - Starting January 19, 12306 introduced a free refund service for mistakenly purchased tickets within 30 minutes of payment, provided the train departs more than four hours later [18]. - A dedicated phone booking service for elderly passengers (60 years and older) has also been launched to improve accessibility [20]. Data Analysis and Capacity Management - A specialized data analysis team continuously monitors ticket demand and communicates with regional railway bureaus to adjust train capacity as needed [20]. - The system is designed to adapt and optimize under increasing pressure from diverse travel demands [16].
春节假期前夜火车票今日开抢,误购车票限时免费退等政策已推出
Xin Lang Cai Jing· 2026-01-30 23:52
春节假期前夜的火车票今日开抢! 1月31日,按照铁路车票15天的预售期,旅客可以通过铁路12306网站、APP等购买春节假期前一天(2 月14日)火车票。今年春节假期从2月15日起至2月23日共计9天,2月1日可以购买春节假期首日(2月15 日)的火车票,假期最后一天2月23日的返程火车票将于2月9日开售。 2026年铁路春运自2月2日开始,至3月13日结束,为期40天,全国铁路预计发送旅客5.39亿人次、同比 增长5.0%,节前客流高峰日预计为2月13日(腊月廿六),节后客流高峰日预计为2月23日(正月初 七)。 国铁集团指出,春运期间,在2026年一季度图日常线、周末线列车开行方案的基础上,科学编制春运列 车运行图,进一步安排加开旅客列车,根据客流需求梯次投放运力,预计客流高峰期单日最高可安排开 行旅客列车超1.4万列,客座能力同比增长5.3%。针对研判确定的北京、广深、沪宁杭等节前客流集中 地区,成渝、武汉、南昌、湖南等节后客流集中地区,以及西安至成都、太原,大连至哈尔滨、青岛至 上海等热门方向,加大客运能力投放。积极挖掘运输潜力,在京广、京沪、沪昆、京哈等主要高铁干线 通道增开夜间高铁。 另外需要注意 ...
为什么你总是候补不到火车票?
36氪· 2025-10-05 04:08
Core Viewpoint - The phenomenon of "immediate waitlisting" for train tickets during peak travel times is not solely due to slow purchasing speed, but rather a result of limited ticket availability for specific routes [4][12][27]. Ticket Availability and Distribution - The ticketing system differentiates between full journey tickets and segment tickets, with the former generally having more availability [4][6]. - Historical data and demand forecasts are used to allocate tickets among different segments, leading to uneven distribution based on travel demand [8][14]. - For example, tickets from Beijing to Shanghai (full journey) are more plentiful compared to tickets for segments that only cover part of the journey [6][10]. Waitlisting Mechanism - The waitlisting system was introduced to better match passenger demand with available tickets, allowing for automatic ticket purchases when cancellations occur [15][17]. - This system aims to minimize opportunities for scalpers and ensure that tickets go to genuine travelers [15][19]. Seasonal Demand and Capacity - During peak travel seasons, such as holidays, the demand for tickets can exceed supply significantly, leading to intense competition among travelers [25][26]. - For instance, during the 2025 Spring Festival, the railway system is expected to handle over 5.13 billion passenger trips, with certain regions experiencing disproportionately high demand [26][27]. Conclusion on Ticket Purchasing Strategy - To increase the chances of securing tickets, travelers are advised to opt for full journey tickets whenever possible, as they provide access to a larger pool of available seats [27].
国庆火车票开售即“秒光” 如何才能成功抢票?想“快人一步”就这么做→
Yang Shi Wang· 2025-09-18 01:41
Group 1 - The National Day and Mid-Autumn Festival holiday will be combined for 8 days from October 1 to October 8, leading to a significant increase in travel demand [1][7] - The railway system will implement a peak operation schedule, planning to operate approximately 13,000 passenger trains during the holiday period to meet the increased demand [7] - The ticket sales for the first day of the holiday began on September 17, with the last day tickets available for purchase starting September 24 [6][7] Group 2 - Travelers can improve their chances of successfully purchasing tickets by using the "pre-fill information" feature on the railway 12306 App to quickly submit orders when tickets go on sale [1] - If tickets for the desired train or seat are sold out, travelers can utilize the "reserve ticket" function on the railway 12306 App, allowing up to 6 reserve orders per account [3] - Starting October 1, the national railway will fully implement electronic invoices, eliminating paper reimbursement vouchers [5][7] Group 3 - Data from the Chongqing region indicates a preference for short and medium-distance routes, with over 30,000 tickets sold for October 1 by September 17 [9] - There is a notable increase in long-distance travel demand, with ticket availability for popular routes like Chongqing to Beijing, Shanghai, Wuhan, and Guangzhou becoming tight [9]
9月17日起可抢“十一”当天火车票
Mei Ri Shang Bao· 2025-09-17 02:43
Group 1 - The 2025 National Day and Mid-Autumn Festival will coincide, resulting in an 8-day holiday from October 1 to October 8, leading to increased travel demand [1] - Train ticket sales have started, with tickets available for purchase 15 days in advance, creating a rush for tickets as the holiday approaches [1] - The railway department anticipates a significant increase in passenger flow, characterized by high concentration during peak travel times and a mix of long-distance and short-distance trips [1][2] Group 2 - Due to high travel demand, certain routes and times may experience capacity constraints, particularly for trains with shorter travel times, which are likely to sell out quickly [2] - The railway will implement a peak operation schedule during the holiday, planning to operate approximately 13,000 passenger trains daily to meet demand [2] - The railway department will analyze big data from the 12306 platform in real-time to arrange additional temporary trains or night high-speed trains during peak periods [2] Group 3 - Travelers are advised to avoid peak travel days when possible and consider off-peak travel options to secure tickets more easily [3] - The 12306 platform offers a ticket reservation feature that allows for up to 60 combinations of "date + train number" to increase chances of securing tickets [3] - Students can utilize a special reservation service on the 12306 platform to purchase discounted tickets, allowing them to book in advance to avoid peak ticket sales [3]
针对网传“五一前大量放票” 铁路12306最新回应
news flash· 2025-05-01 08:30
Core Insights - The total number of tickets sold for the May Day holiday by the railway ticketing platform 12306 has reached 106 million, with 43.56 million tickets refunded and 10.83 million tickets changed [1] Ticket Sales and Management - On April 29 and 30, the daily ticket sales were approximately 19 million, maintaining a stable sales volume without significant fluctuations [1] - The increase in ticket availability for certain routes is attributed to two main factors: the railway department's efforts to optimize capacity based on demand data and the temporary changes in travel plans by passengers leading to refunds and rescheduling [1] - On April 30 alone, 1,740 additional passenger trains were added to enhance capacity, with 601 million tickets refunded and 205.9 million tickets changed on that day [1] Customer Recommendations - Passengers who have not yet secured their desired tickets are encouraged to utilize the 12306 ticket reservation feature, which allows for the selection of up to 60 combinations of "date + train number" [1]