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新华视点·关注宠物经济|带宠物出行,如何更友好?
Xin Hua She· 2025-06-11 10:08
Core Viewpoint - The article discusses the growing trend of pet-friendly travel services in China, highlighting the increasing acceptance of pets in public spaces and transportation, while also addressing the challenges and inconsistencies in service quality [1][4][6]. Group 1: Pet Transportation Services - High-speed rail services in China have begun offering pet transportation, allowing pets under 15 kg and 40 cm in height to travel in designated areas [2][4]. - Airlines like China Southern Airlines and Hainan Airlines have introduced pet cabin services, with costs around 1300 yuan, allowing passengers to bring 2 to 6 pets under specific conditions [2][4]. - Ride-hailing platforms such as Didi and Hello have launched pet-friendly services, with nearly 2 million pets registered since the service began [3][4]. Group 2: Increase in Pet-Friendly Venues - The number of pet-friendly hotels and public spaces has significantly increased, with a nearly 40% rise in cities listed as pet-friendly on platforms like Meituan and Dazhong Dianping [3][4]. - In Chengdu, the number of pet-friendly shopping malls has grown from a couple to over ten in recent years, indicating a nationwide trend [3][4]. Group 3: Service Quality and Challenges - Despite the growth in pet travel services, there are numerous complaints regarding service quality, including issues with transportation conditions and unclear pet policies at hotels [4][5]. - Complaints on platforms like Black Cat Complaints highlight the inadequacies in pet transportation, such as using unsuitable vehicles and lack of proper care during transit [4][5]. - Experts suggest the need for industry standards and better service quality to address the discrepancies in pet travel services [6][7]. Group 4: Regulatory and Management Recommendations - There is a call for clearer regulations and standards for pet-friendly services to balance the needs of pet owners and the general public [6][7]. - Recommendations include establishing designated pet-friendly areas in public spaces and improving facilities to ensure safety and comfort for both pets and other patrons [6][7]. - The importance of a dispute resolution mechanism for pet-related issues in public spaces is emphasized to maintain harmony [7].
滴滴开放日:聚焦宠物出行“痛难点” 倾听司乘及各界“金点子”
Mei Ri Shang Bao· 2025-05-19 22:22
Group 1 - The event "Didi Open Day: Pet Travel is Here!" was held in Shanghai, focusing on the pet travel sector, with discussions involving various stakeholders including passengers, drivers, and pet enthusiasts [1][2] - Didi's pet travel initiative aims to enhance service quality and ensure the safety and comfort of pets during travel, reflecting the company's commitment to pet care and responsibility [2][3] - The event featured a pet sports competition and discussions on creating a pet-friendly travel environment, with suggestions for improvements such as non-rejection of pet rides and friendly service attitudes [2][3] Group 2 - Didi is addressing common concerns regarding multiple pets and long-distance travel by iterating on features that allow users to specify the number of pets and confirming with drivers for larger dogs [3] - The company is exploring the integration of ride-sharing capabilities to improve long-distance travel options for pet owners, aiming to increase the acceptance rate of such rides [3] - Didi plans to enhance its pet travel support system, establish incentives and constraints for drivers, and improve communication and dispute resolution mechanisms to ensure a safer travel experience for pets and their owners [3]
滴滴宠物出行:已有近200万只宠物完成档案注册,正尝试接入顺风车运力
news flash· 2025-05-13 07:12
Core Insights - Didi Chuxing held a pet-friendly transportation open day, discussing ways to enhance pet travel experiences with stakeholders [1] - The company aims to ensure a welcoming service attitude and safety for pets during rides [1] Company Initiatives - Didi Pet Transportation introduced several measures to achieve its goals, including a voluntary order acceptance model for drivers [1] - The platform will optimize order cards to clearly display pet information, allowing drivers to prepare in advance [1]
宠物友好航班来了!多家航司开放宠物进客舱,“五一”带毛孩飞
Sou Hu Cai Jing· 2025-05-01 09:47
Core Insights - Several airlines have recently introduced in-cabin pet services to provide convenience for families traveling with pets [1] Group 1: Service Overview - Passengers can now bring their pets into the cabin instead of having to check them in, enhancing the travel experience [3][5] - The service requires passengers to contact the airline 24 hours before departure to make a reservation and provide a health inspection certificate [7] - The cost for bringing a pet in the cabin is 1399 yuan, with a limit of two pets per flight [7] Group 2: Adoption and Expansion - Since the launch of the service on March 30, over 40 passengers have utilized it, exceeding initial expectations [9] - New routes from Nanchang and Shenyang were added on April 28, expanding the service availability [9] Group 3: Regulations and Additional Services - Airlines have specific regulations for in-cabin pets, including cleanliness, wearing clothing, and being placed in a pet carrier under the front seat [11] - Other airlines, such as Hainan Airlines, China Southern Airlines, and China Eastern Airlines, are also beginning to support in-cabin pet services [11] - Shenzhen Bao'an Airport has introduced pet waiting lounges to further facilitate pet travel during peak periods like the "May Day" holiday [11]