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东航资深乘务长的2025暑运:以多重角色在云端写责任
Core Viewpoint - The article highlights the critical role of flight attendants, particularly focusing on the experiences of a senior flight attendant, He Tian, during the busy summer travel season in 2025, emphasizing their multifaceted responsibilities in ensuring passenger safety and comfort [1][2][3] Group 1: Flight Attendant Responsibilities - He Tian has accumulated nearly 15,000 hours of service over 18 years, showcasing her dedication and expertise in managing various roles during flights, including safety, emergency response, and emotional support for passengers [1][2] - During a flight from Taiyuan to Kunming, He Tian successfully assisted a passenger experiencing anxiety by guiding them through breathing exercises and providing emotional reassurance, demonstrating the importance of flight attendants in passenger well-being [2] - The increase in travel demand has led to a rise in unaccompanied minors and student groups on flights, requiring flight attendants to take on additional responsibilities, such as ensuring children's safety and comfort throughout the journey [2] Group 2: Service Innovations - Starting July 1, Eastern Airlines introduced a "pet in cabin" service, which has increased the workload for flight attendants but has also enhanced passenger satisfaction, reflecting the airline's commitment to innovative customer service [2] - He Tian emphasizes the importance of sincerity in service, believing that genuine care for passengers leads to a rewarding experience for both the crew and travelers [3]
海航控股7月国际旅客运输量同比增长20.42%
近日,海航控股(600221)披露2025年7月主要运营数据显示,海航控股延续良好发展态势,在暑运保 障、国际航线拓展、服务品质提升等方面成果显著。 公告显示,7月海航控股实现收入客公里(RPK)同比增长3.15%,达到12919.93百万公里,其中,国际市 场收入客公里(RPK)同比增长21.73%,达到2428.82百万公里;旅客运输量同比增长0.19%,达到6748.98 千人次,其中国际旅客运输量同比增长20.42%,达到363.86千人次;客运运力投入(按可利用客公里计) 同比增长4.09%,达到15285.07百万公里。 据介绍,暑运期间(7月1日—8月31日),海南航空预计共执行境内外航班总量约5.3万班,计划运输境内 外旅客共计近906万人次。其中国际及地区航班计划约0.5万班,同比提升58%,国际化战略持续深化。 具体来看,7月,海南航空国际航线拓展方面动作频频,多条新航线与合作项目相继落地,进一步织密 全球通达网络。 7月20日,西安—大阪国际航线正式通航,每周二、四、日执飞3个往返航班。同日,海南航空与西班牙 欧罗巴航空正式启动代码共享合作,HU航班代码接入马德里至利马、圣保罗、萨尔瓦多 ...
暑运“大考”中的“空姐”大“变身”:十八年如一日,云端写责任
Core Viewpoint - The article highlights the multifaceted roles of flight attendants during the peak summer travel season, emphasizing their responsibilities in ensuring flight safety, managing passenger emotions, and providing exceptional service [1][2][3]. Group 1: Flight Attendant Responsibilities - Flight attendants, particularly those like He Tian from Eastern Airlines Shanxi Branch, play a crucial role in maintaining flight safety, managing cabin order, and providing food services while coordinating with the crew [2]. - During peak travel times, flight attendants must be prepared for sudden flight assignments, requiring them to be on standby and manage their time effectively [2]. - Emotional management is vital, as flight attendants must maintain a positive demeanor even when facing personal challenges [3]. Group 2: Passenger Interaction and Support - Flight attendants are essential in calming anxious passengers during flight delays, often providing reassurance and emotional support [6]. - They proactively anticipate passenger needs, such as offering drinks or assistance, and engage in thoughtful gestures like celebrating special occasions [6]. - The role of flight attendants has evolved to include caring for unaccompanied minors, acting as temporary guardians during flights [10]. Group 3: Emergency Response and Training - Flight attendants undergo regular training to enhance their emergency response skills, ensuring they can effectively handle medical situations onboard [8]. - Continuous professional development is emphasized, with training covering both theoretical knowledge and practical skills [8]. - The commitment to safety and service is reflected in the rigorous training processes that flight attendants undergo, which are crucial for maintaining high standards in the industry [8]. Group 4: Personal Experiences and Insights - He Tian's extensive experience, including over 15,000 flight hours, has shaped her understanding of the importance of genuine service and emotional connection with passengers [12]. - The article illustrates the personal sacrifices and physical challenges faced by flight attendants, which they view as badges of honor in their profession [12]. - The essence of the job lies in the reciprocal warmth between flight attendants and passengers, highlighting the significance of sincere service in the aviation industry [12].
热门航线增投运力!暑运出行多项服务升级→
Sou Hu Cai Jing· 2025-07-19 09:43
Group 1 - During the summer travel season, domestic airlines are increasing capacity and introducing innovative services to meet the high passenger demand [1][3] - Major airlines are adding capacity on popular routes to cities such as Altay, Kashgar, Korla, Zhangjiajie, Dalian, and Hailar [3] - China Southern Airlines plans to operate over 3,000 flights daily during peak periods, utilizing wide-body aircraft on popular routes, achieving the highest number of wide-body aircraft and seats in the past five years [5] Group 2 - Several airlines have upgraded their "pet in cabin" service, expanding it to 208 direct routes between 18 domestic cities, increasing the number of pets allowed per flight from 2 to 4 [7][9] - To address the issue of travelers carrying multiple pieces of luggage, many airports have launched "integrated luggage" services, allowing passengers to schedule pick-up and have their luggage checked directly to their flights, enabling "hands-free travel" [11] - Airports across the country are enhancing checks on power banks, adding inspection stations to facilitate self-checks for travelers [13] - Travelers with non-compliant power banks can choose to send them via express delivery before security checks or temporarily store them at passenger service centers, with a storage limit of 7 days [15]
深圳宝安机场停车场2025最新收费多少钱一天
Sou Hu Cai Jing· 2025-07-15 05:52
Pricing Structure - The parking fees at Shenzhen Airport include a free period of 15 minutes, followed by a charge of 10 yuan for the first hour, and incremental charges thereafter [2][4] - For 1-2 hours, the charge is 1 yuan per half hour; for 2-7 hours, it is 2 yuan per half hour; and for 7-24 hours, it is 3 yuan per half hour [2][4] - After 24 hours, the maximum charge is capped at 80 yuan for the first day, 90 yuan for the second day, and 100 yuan for each subsequent day [2][4] Comparison with Other Parking Options - Private parking lots near Shenzhen Airport generally offer lower rates compared to on-site airport parking, typically ranging from 25 to 30 yuan [4] - Outdoor parking options tend to be cheaper than indoor ones, reflecting a common pricing trend in the parking industry [4] Customer Experience and Service - The private parking lots provide free shuttle services to the airport, although there may be delays during holidays due to high demand [7] - The airport has seen a significant increase in passenger volume, with 3.055 million international and regional travelers in the first half of 2025, a 30.7% year-on-year increase [7]
已覆盖国内数百条航线,宠物进客舱需穿纸尿裤坐经济舱末排
Xin Jing Bao· 2025-07-02 05:42
Core Viewpoint - The increase in travelers carrying pets during the summer travel season has led to airlines like China Eastern Airlines (东航) and China Southern Airlines (南航) expanding their pet cabin service routes and capacity [1][2]. Group 1: Service Expansion - China Southern Airlines has expanded its pet cabin service to 10 additional stations, covering over 200 direct routes [2]. - China Eastern Airlines has significantly increased its pet cabin service routes, now covering 17 routes including major cities [2]. Group 2: Capacity Increase - China Southern Airlines has increased the number of pets allowed per flight from 2 to 4 [2]. - China Eastern Airlines allows a maximum of 2 pets per flight in designated areas of the economy class, while Hainan Airlines permits 4 pets on narrow-body aircraft and 6 on wide-body aircraft [2]. Group 3: Pricing Structure - The pricing for pet cabin services varies among airlines, with China Southern Airlines charging 1299 yuan for pets on flights under 2000 kilometers and 1499 yuan for longer flights [3]. - China Eastern Airlines charges a flat rate of 1288 yuan per pet, while Hainan Airlines charges 1430 yuan and Capital Airlines charges 1399 yuan [3]. Group 4: Booking Process - Travelers must purchase a "ticket" for their pets through the airline's app or official website after booking their own tickets [4]. - Airlines have strict regulations regarding pet travel, including the need for health certificates and specific pet carrier requirements [4].
暑运今日开始 东航多举措助力旅客出行
Core Viewpoint - The summer travel peak for civil aviation in China is expected to last from July 6 to the end of August 2025, with Eastern Airlines implementing various measures to enhance passenger experience during this period [1][3]. Group 1: Flight Adjustments - Eastern Airlines has adjusted its flight plans in Guangdong, increasing the frequency of popular routes for tourism and family visits, including flights from Guangzhou to Jinan, Ningbo, Xi'an, and Taiyuan [3]. - A total of over 600 additional flights will be added in Guangdong during the summer travel period [3]. - Eastern Airlines has upgraded certain flights to larger aircraft, anticipating an increase of nearly 10,000 seats [3]. Group 2: New Route Openings - The airline has scheduled new international routes, including flights from Xi'an to Istanbul, Shanghai to Geneva, Milan, Almaty, Kumamoto, and Copenhagen [3]. Group 3: Weather Preparedness - Eastern Airlines has introduced self-service rebooking for passengers during severe weather conditions and enhanced support for connecting flights to minimize the impact of extreme weather on travel experiences [4]. - The airline has conducted emergency drills for flood and typhoon preparedness to ensure aircraft safety during the summer travel season [4]. Group 4: Personalized Services - The airline's information push system now utilizes smart algorithms to provide personalized travel information, including seat selection, lounge access, and luggage tracking based on passenger behavior [4]. Group 5: Pet Travel Services - Starting July 1, Eastern Airlines expanded its "pets in cabin" service on 17 round-trip routes, including major cities like Guangzhou, Shanghai, and Beijing [4]. - The airline has optimized the pet security check process in collaboration with airport security departments to ensure smooth travel for passengers with pets [4].
暑运大幕拉开 航司运力加码
Bei Jing Shang Bao· 2025-06-30 16:17
Core Viewpoint - The summer travel season is approaching, with multiple airlines increasing capacity and launching new routes to popular domestic and international destinations, particularly in the northwest and northeast regions of China, as well as to Japan and South Korea [1][2][4]. Domestic Capacity Expansion - Airlines are focusing on enhancing flight capacity to popular tourist destinations in the northwest, such as Xinjiang, with Southern Airlines planning to open and increase flights to various locations including Changbai Mountain and Wulumuqi [2]. - Southern Airlines will operate over 2,300 flights weekly from Beijing Daxing, with a significant increase in wide-body aircraft usage on popular routes [2]. - The planned flight volume for Xinjiang during the summer travel period is expected to grow by over 20% compared to the previous year, with some regional airports seeing increases of over 40% [2]. Price Trends - The price of direct flights from Beijing to various destinations in Xinjiang has decreased, with the lowest fares dropping significantly compared to previous searches [3]. - As of June 29, the average price of pre-sold tickets for the summer travel season has decreased by 1.3% year-on-year, attributed to high prices in the previous year leading to lower sales [3]. International Route Developments - The hottest international destinations for the summer travel season include Japan and South Korea, with airlines planning to increase flights to these regions [4][5]. - Eastern Airlines plans to open new routes to Tokyo and Osaka, while other airlines are also increasing their international flight offerings significantly [5][6]. Belt and Road Initiative Routes - Several airlines are launching new routes to countries involved in the Belt and Road Initiative, with Southern Airlines and Eastern Airlines opening direct flights to cities like Istanbul and Almaty [7]. - As of mid-May, flights between China and Belt and Road countries accounted for approximately 72% of international flights [7]. Service Enhancements - Airlines are introducing targeted passenger services for the summer season, including expanded pet transport services and dedicated transportation for students [10]. - New direct routes are being established to connect popular tourist destinations with major cities, enhancing convenience for travelers [9].
东航在济南始发航班量达1238架次,加密银川、广州、兰州航线
Qi Lu Wan Bao· 2025-06-27 04:03
Core Viewpoint - With the approach of the summer travel season, Eastern Airlines is increasing its flight capacity and optimizing its route network in Jinan to meet the rising demand for travel in 2025 summer transportation [1] Flight Schedule - Eastern Airlines will operate a total of 1,238 flights starting from Jinan during the summer travel period [1] - Specific flight details include: - Jinan to Yinchuan (MU5231/5232): Daily flights at 07:45 from Jinan, arriving at 09:40 in Yinchuan; return at 10:30 from Yinchuan, arriving at 12:35 in Jinan [4] - Jinan to Lanzhou (MU5233/5234): Daily flights at 22:50 from Jinan, arriving at 01:15 in Lanzhou; return at 07:00 from Lanzhou, arriving at 09:15 in Jinan [4] - Jinan to Guangzhou (MU6416/6415): Daily flights at 09:55 from Jinan, arriving at 13:00 in Guangzhou; return at 06:30 from Guangzhou, arriving at 09:05 in Jinan [4] Service Enhancements - Eastern Airlines has introduced an electronic meal voucher service at Jinan Airport for passengers affected by flight delays, allowing them to select meals from designated vendors in the isolation area [5] - The "Pets in Cabin" service will be launched on the Jinan to Shanghai route starting July 1, enabling pet owners to travel with their pets [5] - The company aims to enhance service quality and increase capacity to provide a better travel experience for passengers during the busy summer season [5]
广西北部湾航空2025年暑运计划执行航班超7250班次
Core Viewpoint - Guangxi Beibu Gulf Airlines is set to enhance its flight operations during the summer travel season, with a focus on expanding routes and increasing passenger capacity to meet rising travel demand [1][4]. Group 1: Flight Operations - During the summer travel period from July 1 to August 31, Guangxi Beibu Gulf Airlines plans to operate over 7,250 flights, carrying approximately 1 million passengers [1]. - The airline will introduce, reopen, and increase frequency on a total of 16 routes, with new capacity being deployed at its Nanning and Haikou bases, particularly targeting popular tourist markets in Xinjiang, Gansu, Qinghai, and Hainan [1][4]. Group 2: New Routes and Enhancements - To facilitate convenient travel, Guangxi Beibu Gulf Airlines has optimized its route network by launching six new routes starting in July, including Nanning-Hangzhou and Jinan-Yichang-Xishuangbanna, among others [4]. - The Nanning-Hangzhou route will operate three times a week, while the Haikou-Jining-Urumqi route will run four times a week, expected to boost passenger flow between the three cities by 10% [4]. Group 3: Service Upgrades - The airline is implementing several promotional policies and service innovations, including a new "Pets in Cabin" service that allows eligible pets to travel with their owners in the cabin [5].