教育消费者成熟

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百果园董事长回应高价争议:我们不会去迎合消费者,在教育消费者成熟
Sou Hu Cai Jing· 2025-08-14 09:07
Core Viewpoint - The chairman of Baiguoyuan, Yu Huiyong, addressed the issue of high fruit prices, emphasizing the importance of quality over price and the need for consumer education in the fruit market [1] Group 1: Company Insights - Baiguoyuan aims to maintain high-quality standards in its fruit offerings, despite consumer perceptions of high prices [1] - The company has millions of members who recognize the value of its products, indicating a loyal customer base that appreciates quality [1] - Yu Huiyong highlighted the difference in quality among fruits, stating that even visually similar fruits can vary in price by four to five times [1] Group 2: Industry Perspective - The fruit market is characterized by a supply-demand imbalance, where high-quality fruits are in short supply, contributing to their higher prices [1] - The company believes in educating consumers rather than catering to their lack of knowledge, which often leads to price-based purchasing decisions [1] - Baiguoyuan is exploring ways to optimize costs to offer better prices without compromising on quality [1]
财经观察丨月薪两万吃不起?风波中的百果园:超90%为加盟店,一年闭店966家
Sou Hu Cai Jing· 2025-08-12 09:55
Core Viewpoint - The founder of Baiguoyuan, Yu Huiyong, sparked controversy with his comments on the high prices of fruits, emphasizing the importance of educating consumers rather than catering to their price sensitivity [3][7][20]. Group 1: Company Overview - Baiguoyuan was founded in 2001 by Yu Huiyong, starting with an initial investment of 400 yuan, and opened its first store in July 2002, achieving significant sales from the outset [16]. - The company has expanded to over 6,000 stores, with more than 90% being franchise-operated, contributing 99.4% of product sales revenue [12][20]. - The average investment cost for franchisees is approximately 230,000 yuan, including various fees and a projected payback period of around two years [14]. Group 2: Pricing and Consumer Perception - Yu Huiyong stated that the price difference for quality fruits can be four to five times, arguing that Baiguoyuan aims to educate consumers about the value of quality rather than simply offering lower prices [3][7]. - Despite the company's positioning as a high-end fruit retailer, social media complaints highlight perceptions of excessive pricing, with examples of individual fruit prices reaching as high as 23.5 yuan for an apple [8][20]. - A price comparison showed that while Baiguoyuan's prices are perceived as high, the average price differences among competitors are not significantly large [8]. Group 3: Quality Issues and Market Challenges - Baiguoyuan has faced multiple quality issues, including allegations of selling expired or spoiled fruits, which have eroded consumer trust [17][19]. - In 2024, the company reported a revenue decline of 9.81% year-on-year, marking its first annual loss since 2020, attributed to weak consumer demand and increased operational costs [20]. - The company aims to implement a ten-year strategic plan to increase store numbers to over 10,000 and achieve a revenue target of 100 billion yuan, despite recent setbacks [20].
董事长余惠勇言论持续发酵,百果园回应:系“断章取义”
经济观察报· 2025-08-11 12:25
Core Viewpoint - The controversy surrounding the chairman of Baiguoyuan's remarks highlights the company's focus on educating consumers rather than simply catering to their price sensitivity, emphasizing the importance of quality over low prices [2][5]. Group 1: Company Performance - Baiguoyuan's 2024 annual revenue was 10.273 billion yuan, a year-on-year decrease of 9.8%, primarily due to a reduction in store count [7]. - The total number of Baiguoyuan stores decreased from 6,093 in 2023 to 5,127 in 2024, resulting in a net closure of 966 stores, a decline of 15.9% [7]. - The gross profit for Baiguoyuan in 2024 was 764 million yuan, a significant drop of 41.9%, with the gross margin falling from 11.5% in 2023 to 7.4% in 2024 [7]. - The company reported a net loss of 386 million yuan in 2024, marking a 206.7% decline year-on-year, which is the first annual loss since its IPO in 2020 [7]. Group 2: Market Position and Strategy - The chairman, Yu Huiyong, stated that while it is easy to create a perception of low prices, true quality fruits are often in short supply, justifying their higher prices [5]. - Baiguoyuan is committed to optimizing costs without compromising on quality, aiming to provide high-quality products at reasonable prices [5][8]. - As of August 11, Baiguoyuan's stock price fell from a peak of 6.98 HKD per share at its IPO to 1.74 HKD, resulting in a market capitalization decline of 75%, now approximately 2.7 billion HKD [8].
教育消费者?百果园董事长回应水果太贵言论引争议,网友:赚我钱还想教育我?
Sou Hu Cai Jing· 2025-08-11 10:39
Core Viewpoint - The chairman of Baiguoyuan, Yu Huiyong, addressed the rising fruit prices in a video, emphasizing the importance of quality over price and the need to educate consumers about fruit value [1][4]. Company Overview - Baiguoyuan, established in 2001 in Shenzhen, is a large chain enterprise involved in fruit procurement, planting support, post-harvest preservation, logistics, and standard grading. It became the first Chinese fruit retail chain to be listed on the Hong Kong Stock Exchange in January 2023 [6]. Financial Performance - In 2024, Baiguoyuan reported a revenue of 10.273 billion yuan, a year-on-year decrease of 9.8%. The company transitioned from a net profit of 362 million yuan in 2023 to a net loss of 386 million yuan in 2024, marking its first loss [7]. - The majority of Baiguoyuan's revenue comes from franchise stores, which account for over 70% of its income. However, the number of retail stores decreased by 966 year-on-year, leaving a total of 5,127 stores by the end of 2024. The franchise store count also dropped from 6,081 to 5,116, averaging nearly five closures per day [7].
百果园董事长称“不会迎合消费者”,余惠勇去年领薪102万元
Sou Hu Cai Jing· 2025-08-11 09:44
Core Viewpoint - The rising prices of fruits at Baiguoyuan have led to customer complaints, with some expressing that the quality has declined despite the higher costs. The chairman, Yu Huiyong, defends the pricing strategy by emphasizing the importance of quality and the need to educate consumers about the value of high-quality fruits [1][2]. Financial Performance - In 2024, Baiguoyuan reported a revenue of RMB 10.27 billion, a decrease of 9.8% compared to RMB 11.39 billion in 2023. The gross profit fell to RMB 764.35 million, down 41.9% from RMB 1.31 billion. The company experienced a net loss of RMB 399.79 million, a significant decline of 206.7% from a profit of RMB 339.99 million in the previous year [3][4]. - This marks the first net loss for Baiguoyuan in five years [4]. Store Operations - As of the end of 2024, Baiguoyuan's total number of stores decreased from 6,093 in 2023 to 5,127, representing a net closure of 966 stores, or a decline of 15.9%. Franchised stores accounted for 78.8% of the total, with a reduction of 779 stores [5]. Leadership - Yu Huiyong, the chairman and co-founder of Baiguoyuan, has been in the role since the company's establishment in 2001. He has approximately 31 years of experience in the fresh food industry and is responsible for the overall strategy of the group [6]. Executive Compensation - In 2024, Yu Huiyong's compensation was RMB 1.016 million, a slight decrease from RMB 1.097 million in 2023 [7].
百果园董事长回应水果太贵:不会去迎合消费者,在教育消费者成熟的路上
Jin Rong Jie· 2025-08-11 09:08
Core Viewpoint - The chairman of the company, Yu Huiyong, stated that the company will not cater to consumer demands for lower prices, emphasizing the importance of educating consumers about quality over price [1] Company Performance - In 2024, the company reported a revenue of 10.273 billion yuan, a year-on-year decline of 9.8% [1] - The company experienced a pre-tax loss of 391 million yuan, contrasting with a profit of 381 million yuan in the same period last year, marking the first net loss in five years [1] - Upon its listing on the Hong Kong Stock Exchange in January 2023, the company's market value peaked at 9.474 billion HKD [1] - As of August 11, the company's stock price fell by 1.71% to 1.720 HKD per share, resulting in a market value of 2.648 billion HKD [1] Consumer Education and Market Position - Yu Huiyong highlighted the need for consumer education regarding the true value of high-quality fruits, stating that many consumers lack knowledge about the differences in fruit quality [1] - The company aims to maintain high quality and will not compromise on it for the sake of lowering prices, despite acknowledging consumer perceptions of high prices [1] - The company has millions of members who recognize its value, which is crucial for its sustainability in the market [1]
董事长教育消费者后 百果园港股大跌
Jing Ji Guan Cha Wang· 2025-08-11 07:10
Core Viewpoint - The controversy surrounding the chairman of Baiguoyuan's comments on consumer education and pricing has led to a significant drop in the company's stock price, highlighting the challenges faced by the company in maintaining its market position and consumer perception [1][2]. Group 1: Company Performance - Baiguoyuan reported a revenue of 10.273 billion yuan for 2024, representing a year-on-year decrease of 9.8% [2]. - The company experienced its first-ever net loss in 2024, with a net profit turning from a profit of 362 million yuan in 2023 to a loss of 386 million yuan in 2024 [2]. Group 2: Store Operations - In 2024, Baiguoyuan underwent a significant store closure, with a net reduction of 965 stores, averaging 2.64 closures per day [2]. - The pace of store closures accelerated in the second half of the year, with 895 stores closed within just six months [2]. Group 3: Consumer Perception and Controversy - The chairman's remarks about not catering to consumer demands and focusing on educating consumers sparked backlash, with social media users criticizing the high prices of Baiguoyuan's products [1]. - The company defended the chairman's comments, stating that the media had selectively edited his statements to create controversy [1].
百果园老板,凭啥教育消费者
Sou Hu Cai Jing· 2025-08-11 05:53
Group 1 - The chairman of Baiguoyuan, Yu Huiyong, stated that the company will not cater to consumers, emphasizing the importance of educating consumers rather than exploiting their ignorance [1][2][3] - Baiguoyuan's 2024 financial report highlighted a significant focus on "cost-performance," with the term appearing 25 times, despite consumer complaints about high prices and declining quality [2][5] - The company has experienced a decline in performance, with 2024 revenue at 10.273 billion, a 9.8% decrease year-on-year, and a net loss of 386 million, marking its first loss [5][10] Group 2 - Baiguoyuan has seen a reduction in the number of stores, with a total decrease of 966 stores from 2023 to 2024, dropping from 6,093 to 5,127 [5][10] - The number of franchise stores decreased from 6,081 to 5,116, while self-operated stores fell from 12 to 11 [5][10] - The company's approach of claiming to educate consumers has been criticized, suggesting that true consumer needs must be understood and addressed for effective market positioning [6][12][14]
百果园跌超5%,此前董事长回应水果太贵称“不会迎合消费者,教育消费者成熟”引热议
Sou Hu Cai Jing· 2025-08-11 02:56
Core Viewpoint - The chairman of Baiguoyuan, Yu Huiyong, addressed concerns about high fruit prices, emphasizing the importance of quality over low cost and the need to educate consumers about the value of high-quality fruits [2][4]. Group 1: Company Performance - Baiguoyuan's revenue growth has significantly declined, with a reported revenue growth rate of only 0.69% in 2023 and a net profit growth rate of 11.88% [4]. - In the first half of 2024, Baiguoyuan experienced negative growth in both revenue and net profit, with revenue down by 11% and net profit down by 66.06% [4]. - The company's 2024 financial report indicated a revenue of 10.273 billion yuan, a year-on-year decrease of 9.8%, and a pre-tax loss of 391 million yuan, marking the first net loss in five years [4]. Group 2: Market Position and Consumer Perception - There has been significant consumer backlash on social media regarding Baiguoyuan's pricing, with comments highlighting the perception that the fruits are too expensive and of declining quality [4]. - The company has seen a reduction in its retail store count, with a net decrease of 966 stores, leaving a total of 5,127 stores by the end of 2024 [7]. - Despite a surge in sales for lychee during a popular drama's airing, Baiguoyuan's stock price has faced volatility, indicating mixed market sentiment [7].
百果园董事长回应水果太贵:不会迎合消费者,在教育消费者成熟
中国基金报· 2025-08-10 16:10
Core Viewpoint - The company, 百果园, emphasizes its commitment to educating consumers about the value of high-quality fruits rather than simply catering to their demand for lower prices, as articulated by its chairman, 余惠勇 [4][5]. Financial Performance - In 2024, 百果园 reported a revenue of 10.273 billion yuan, representing a year-on-year decline of 9.8%. The company also faced a pre-tax loss of 391 million yuan, contrasting with a profit of 381 million yuan in the same period last year, marking its first net loss in five years [4][6]. - The term "性价比" (cost-performance ratio) appeared 25 times in 百果园's 2024 financial report, indicating a focus on enhancing value perception among consumers [6]. Strategic Initiatives - 百果园's retail division is concentrating on high-quality development, aiming to improve store operational efficiency and reshape consumer perception of "high cost-performance" [6]. - The company is strategically optimizing its store layout and enhancing support for franchisees to boost overall operational efficiency and profitability [6]. - Starting from August 2024, 百果园 is upgrading its category operation system based on consumer behavior data to optimize product offerings, focusing on "high traffic attribute big items" and "extreme cost-performance seasonal products" [6]. Market Position - Upon its listing on the Hong Kong Stock Exchange in January 2023, 百果园's market capitalization reached 9.474 billion HKD. As of August 8, 2023, its stock price was 1.75 HKD per share, with a market capitalization of 2.7 billion HKD [6].