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4道海鲜2个椰子要1930元?三亚发布情况通报
第一财经· 2026-01-07 11:16
2026.01. 07 本文字数:597,阅读时长大约1分钟 来源 | 澎湃新闻 三亚市市场监督管理局2026年1月7日傍晚发布情况通报: 1月7日,我们关注到有网民反映在三亚打车前往司机推荐的海鲜店就餐时存在价格过高的问题,我局已联合交通等相关 部门介入调查,如查实存在违法违规行为,将依法从严处理,绝不姑息。 扫二维码付款-给三亚天涯区渔多多海鲜店 -1930.00 | | | and the first the first to the first to 结账单。图/受访者提供 我市始终致力于维护公平有序的旅游市场环境,如有遇到类似情况的市民游客,请保留好相关证据,并及时拨打12345 热线或通过三亚放心游平台进行投诉、举报。同时,建议市民和游客在选择餐厅时,优先参考正规平台所推荐的餐厅进 行消费,我们将竭诚为大家服务,共同维护良好的旅游市场秩序。 KS 转账单号 二维码收款 收款方备注 零钱 支付方式 2026年1月2日 22:55:33 转账时间 账单服务 (?) 对订单有疑惑 同 发起群收款 收款方服务 国 收款方名片 本服务由财付通提供 付款记录。图/受访者提供 据媒体此前报道,近日,有网友发帖称 ...
我省“九大行动”整治旅游市场
Si Chuan Ri Bao· 2026-01-06 07:27
我省旅游市场游客构成中,旅行社组织的团队游客占大头,其合法合规经营的重要性不言而喻。上 半年我省文化和旅游执法部门接到的投诉件中,涉及旅行社的接近总量的一半。这也是《方案》着力点 之一:重点查处旅行社拒绝签订旅游合同、签订虚假合同、合同签订不规范等行为;坚决打击旅行社组 织"不合理低价游"、擅自改变旅游合同安排行程、组织游客赴非目的地国家旅游、超范围经营、出租出 借或以其他方式非法转让旅行社业务经营许可等行为。 今年上半年,都江堰市文化体育和旅游局发出了一例罚金高达14万元,并没收违法所得1200元的行 政处罚单。2018年12月下旬,游客对四川鹏博瑞翔旅行社有限公司进行投诉。经查,该旅行社网点通过 办理旅游卡或收取现金的方式收取出境旅游者的费用,并将旅游者"转交"给其他旅行社;与旅游者未签 订旅游合同的情况下,带客出游等违法违规行为。而该网点刚取得营业执照不久便涉及违法违规,"赔 了夫人又折兵"。 省旅行社协会会长王兆学表示,旅行社的透明服务非常重要。需要清楚告知旅游过程中的各种消费 标准,如用餐、住宿、用车标准以及游览计划、时间等有关问题。 诱导消费 导游被重处 旅游旺季,执法来护航。7月17日,省文化和 ...
文化和旅游部公布旅游市场强制消费问题典型案例(第四批)
Yang Shi Wang· 2025-10-19 02:42
Core Viewpoint - The article highlights the ongoing crackdown by cultural and tourism authorities on illegal practices in the tourism industry, emphasizing the enforcement of regulations and the imposition of penalties on violators [1] Group 1: Regulatory Actions - Various local cultural and tourism departments are intensifying efforts to address significant issues in the tourism market, responding to public complaints and negative social impacts [1] - The Ministry of Culture and Tourism has selected and published typical cases of violations to raise awareness and deter similar behaviors [1] Group 2: Case Summaries - Case 1: Jiangxi Longao International Travel Agency was penalized for employing unlicensed guides and forcing tourists to shop, resulting in the revocation of its business license and fines totaling 30,000 yuan [2] - Case 2: Huangshan Leyang Tourism Development Company terminated services without notice, leaving 102 tourists stranded, leading to the revocation of its business license and fines totaling 40,000 yuan [3] - Case 3: Guizhou Jingcai Qianxing Travel Agency organized tours at below-cost prices and received shopping kickbacks, resulting in the revocation of its business license and fines totaling 25,000 yuan [4] - Case 4: Qingdao Runna International Travel Agency offered tours at unreasonably low prices and pressured tourists to spend, leading to the revocation of its business license and fines totaling 60,000 yuan [5] - Case 5: Hunan Sanxiangxing International Travel Agency altered itineraries without consent and misled tourists about shopping stops, resulting in the revocation of its business license and fines totaling 56,000 yuan [6] - Case 6: Enshi Demei Travel Agency misled tourists about the itinerary and failed to correct its misleading practices, leading to the revocation of its business license and a fine of 20,000 yuan [7] - Case 7: Guizhou Haoke Travel Agency organized tours below cost and received commissions from shopping, resulting in the revocation of its business license and fines totaling 23,000 yuan [8] - Case 8: Inner Mongolia Tongcheng International Travel Agency forced tourists to pay additional fees during a tour, leading to the revocation of its business license [9] - Case 9: Shanghai Jingye Travel Agency left tourists stranded due to internal financial issues, resulting in the revocation of its business license [10] - Case 10: Hainan Xinxing Travel Agency misled tourists about the quality of services promised online, leading to the revocation of its business license and a fine of 20,000 yuan [11] - Case 11: Shaanxi Yihai Tuyu International Travel Agency organized tours at below-cost prices and misled tourists about shopping stops, resulting in the revocation of its business license and fines totaling 15,000 yuan [12] - Case 12: Cangzhou Xinqi International Travel Agency altered the itinerary without consent, leading to the revocation of its business license and fines totaling 35,000 yuan [14] - Case 13: Qinhuangdao Yibaida International Travel Agency misled tourists about the quality of accommodations and the number of shopping stops, resulting in the revocation of its business license and fines totaling 15,000 yuan [15] - Case 14: Gansu Modai International Travel Agency used unqualified transportation services, leading to the revocation of its business license and a fine of 3,000 yuan [16] - Case 15: A guide from Guangxi Yuanmei International Travel Agency misled tourists to increase shopping expenditures, resulting in penalties for both the guide and the agency [17] - Case 16: A guide from Jiangxi Zou Sifang International Travel Agency made inappropriate remarks damaging national interests, leading to the revocation of the guide's license [18]
江西庐山市开展“导游乱象、强制消费”集中整治工作
Xin Hua She· 2025-10-12 14:02
Core Viewpoint - The tourism industry in Lushan, Jiangxi Province, is actively addressing issues such as illegal guiding, illegal operations, and forced consumption through concentrated rectification efforts to maintain the integrity of the tourism market [1] Group 1 - The Lushan tourism industry is implementing strict measures to combat illegal guiding and forced consumption practices [1] - The initiative aims to legally rectify violations and sever the profit chains associated with these issues [1] - The focus is on preserving the integrity and ecological environment of the tourism market [1]
海陵市场监管部门重拳整治旅游市场 护航国庆黄金周消费环境
Sou Hu Cai Jing· 2025-10-01 09:24
Core Points - The article discusses the proactive measures taken by the Hai Ling Experimental Zone to ensure a safe and orderly tourism environment during the upcoming National Day and Mid-Autumn Festival holidays [1] Group 1: Regulatory Actions - The Yangjiang Market Supervision Administration Hai Ling Branch has initiated a special rectification action focusing on the tourism market, particularly in the consumer sector [1][5] - Enforcement personnel conducted detailed inspections of local businesses, checking for compliance with pricing regulations and ensuring that weighing instruments are accurate to prevent measurement fraud [3][4] Group 2: Food Safety Measures - Inspections included verifying the sources of meat products through QR code scanning to ensure reliability and proper documentation, emphasizing the importance of honest business practices [4] - The administration highlighted the necessity for food safety compliance among restaurants, including proper food processing procedures and hygiene standards [4][5] Group 3: Ongoing Monitoring - The Hai Ling Branch plans to implement a combination of random and surprise inspections across various venues, including hotels, markets, and tourist attractions, to maintain market order [7] - The administration is committed to cracking down on any illegal activities that disrupt market order, aiming to create a trustworthy and safe consumption environment for citizens and tourists during the holiday period [7]
多地迎“回马枪”式暗访检查,文旅部最新通报
证券时报· 2025-09-22 15:28
Core Viewpoint - The Ministry of Culture and Tourism has reported the fifth batch of inspections in the cultural and tourism sector, highlighting issues related to safety facility maintenance, fire passage management, and high-risk project supervision, while reinforcing the supervision of service contract fulfillment [1][4][5]. Group 1: Inspection Findings - The recent inspections covered eight provinces, with half of them being previously inspected areas, indicating a continuous effort to enforce safety responsibilities at local and enterprise levels [1][4]. - Specific issues were identified in Guangxi, such as a viewing platform lacking guardrails, posing a fall risk, and previous reports highlighted various safety violations including unqualified tour guides and inadequate safety measures [4]. - Inner Mongolia was reported again shortly after a previous inspection, with concerns about uninspected modified vehicles used for desert off-road activities, indicating significant safety risks [4]. Group 2: Service Contract Supervision - The report emphasized the need for stricter supervision of service contract fulfillment, revealing that some travel agencies and guides failed to provide services as agreed, affecting tourist experiences [5][6]. - Examples include unauthorized changes to travel itineraries and arrangements for shopping activities without prior agreement with tourists, which deviated from the signed contracts [6][7]. - The Ministry has initiated a year-long special rectification campaign to address forced shopping issues in the tourism market, maintaining a "zero tolerance" approach towards violations [7]. Group 3: Travel Safety Guidelines - The Ministry issued travel tips for the upcoming National Day and Mid-Autumn Festival, advising tourists to prepare adequately, enhance safety measures, and avoid high-risk activities [9]. - Tourists are encouraged to check weather and traffic conditions, choose licensed travel agencies, and avoid unsafe areas, particularly in outbound travel [9]. - Safety precautions include ensuring vehicle conditions for self-driving trips, wearing seatbelts, and adhering to fire safety regulations during the autumn season [9].
【市场治理】海南州文体旅游广电局联合州县交通公安消防等部门开展旅游旺季市场整治专项行动
Sou Hu Cai Jing· 2025-08-03 01:02
Core Viewpoint - The Hainan Prefecture Cultural, Tourism, and Broadcasting Bureau is implementing a special action plan to strengthen market regulation and risk prevention during the peak tourism season, ensuring a safe and orderly market operation [1][7]. Group 1: Special Action Overview - The special action involves comprehensive inspections across cultural, tourism, and broadcasting sectors, focusing on illegal activities such as the sale of pirated publications and safety violations in crowded venues [3]. - The action includes checks on scenic spots, KTVs, internet cafes, and performance centers for fire safety and electrical safety, with immediate rectification of identified issues [3][5]. Group 2: Enforcement Actions - A total of 113 law enforcement personnel and 12 vehicles were deployed, inspecting 60 establishments, identifying 11 safety hazards, and rectifying 7 on-site [5]. - Two performance venues were ordered to suspend operations, and complaints were addressed, including two public opinion incidents [5]. Group 3: Future Plans - The Hainan Prefecture Cultural, Tourism, and Broadcasting Bureau plans to continue its market regulation efforts by collaborating with multiple departments to prevent and resolve various risks [7]. - The bureau emphasizes a zero-tolerance policy towards issues such as tour guide misconduct and forced consumption, aiming to maintain order in the tourism market [7].
三部门印发通知开展专项整治 净化市场环境迎接暑期游高峰
Jing Ji Ri Bao· 2025-07-20 00:42
Group 1 - The cultural and tourism departments across the country are intensifying efforts to combat illegal activities in the tourism market, focusing on issues such as forced shopping and violations of tourists' rights [1][2] - In the first half of the year, over 142,000 cultural market law enforcement personnel were deployed, inspecting more than 50,000 business units and concluding over 1,600 cases [1] - A one-year special rectification campaign has been launched to address forced shopping in the tourism market, targeting travel agencies, shopping stores, and tour guides [2] Group 2 - The campaign will focus on illegal practices such as operating travel agency businesses without permission, misleading tourists into high-priced purchases, and forcing tourists to consume [2] - The National Market Supervision Administration will enhance price monitoring of key goods and services in the tourism sector during the peak summer season [2] - The Ministry of Culture and Tourism will conduct both overt and covert inspections of popular tourist routes and attractions to identify issues related to forced shopping and safety hazards [3]
新疆乌苏市市场监管局规范啤酒节、暑期旅游市场秩序
Zhong Guo Shi Pin Wang· 2025-07-14 01:43
Core Viewpoint - The Xinjiang Uygur Autonomous Region's Urumqi City is enhancing market regulation and safety measures in preparation for the 2025 Tachen Urumqi Beer Festival and the summer tourism season, focusing on food safety and price transparency [1][2] Group 1: Market Regulation and Safety Measures - The Urumqi Market Supervision Administration is implementing a tourism market rectification action to ensure compliance with food safety and pricing regulations at various tourist attractions [1] - The administration emphasizes the importance of fair pricing practices, requiring retailers to exercise their pricing rights legally and transparently, especially during the beer festival and summer tourism [1] - Hotels and accommodation providers are mandated to display pricing standards prominently and adhere to their pricing commitments without arbitrary increases after bookings [1] Group 2: Food Safety Initiatives - The Urumqi Market Supervision Administration has set up food safety information booths at tourist sites to promote food safety knowledge and conducted training for food service personnel [2] - This year, the administration has organized three promotional events at major scenic spots, distributing over 1,500 informational materials and training more than 100 industry personnel [2] - Future plans include comprehensive inspections of food safety risks in tourist areas, utilizing a problem list and accountability measures to ensure issues are addressed effectively [2]
向强迫购物“亮剑” 让旅游回归本真
Nan Fang Du Shi Bao· 2025-07-13 15:55
Core Viewpoint - The Ministry of Culture and Tourism, in collaboration with the Ministry of Public Security and the State Administration for Market Regulation, has launched a one-year special rectification campaign to address forced shopping in the tourism market, emphasizing a "zero tolerance" approach to improve market health and protect consumer rights [1][3]. Group 1: Issues in the Tourism Market - Forced shopping and inducement to consume have become persistent issues in the tourism market, severely disrupting the travel experience and market order [1][2]. - The prevalent business model of "low-price attraction—purchase to compensate for travel—forced sales" is deeply entrenched, driven by intense market competition and lack of core competitiveness among travel agencies [2]. - Regulatory challenges arise from the involvement of multiple stakeholders and varying standards across regions, leading to gaps in oversight and enforcement [2]. Group 2: Special Rectification Measures - The special rectification campaign features a coordinated effort among three departments to establish a comprehensive network for online and offline regulation, focusing on low-price deception by travel agencies and forced consumption by tour guides [3]. - The initiative includes significant penalties through administrative, criminal, and credit sanctions, such as a blacklist system and industry bans, aimed at increasing the cost of violations [3]. Group 3: Recommendations for Improvement - There is a need to create a favorable institutional environment for the healthy development of the cultural tourism industry, including establishing transparent pricing mechanisms and regulating shopping venues [4]. - Reforming the tour guide compensation system to link income with customer satisfaction is essential to prevent the prevalence of poor practices [4]. - Enhancing consumer rights protection and simplifying the complaint process will empower tourists and build confidence in the industry [4].