为深入贯彻金融工作政治性、人民性，积极践行以人民为中心的价值取向，提升社会公众金融素养，维 护金融消费者和投资者合法权益，平安养老险积极落实国家金融监督管理总局关于开展2025年金融教育 宣传周活动的部署，组织开展了形式多样、内容丰富的金融消费者权益知识普及活动。 平安养老险围绕群众关心关注的内容，帮助提醒金融消费者和投资者理性选择适合自己的金融产品，远 离虚假宣传、非法中介、非法金融和电信诈骗等活动侵害。同时不断优化提升金融服务水平，进一步加 强消费者权益保护措施，让公司发展更好满足人民群众美好生活需要。公司各地各级分支机构结合自身 情况，积极利用各项宣传资源，充分发挥出基层金融机构力量，推动金融知识和风险提示深入基层、直 达群众。 开展基层金融教育宣传，把金融知识送到群众身边 平安养老险各级机构机构紧密结合当地实际情况，深入县域、商圈、学校等群众生活场景，开展了一系 列金融知识宣传活动，将金融知识融入消费者日常生活。 在县域地区，平安养老险分支机构通过开展风险提示送上门活动，走进农村讲解防范金融诈骗的方法， 帮助村民朋友们识别金融风险，提升金融素养。甘肃分公司联合平安集团甘肃地区消保联席工作组，举 办"灾 ...

Core Points - The article emphasizes the importance of the People's Congress system in enhancing grassroots governance and the role of representatives in listening to and addressing public concerns [1][2] - It highlights the need for effective communication and engagement between representatives and the community to improve governance efficiency [1][2] Group 1: Governance and Representation - The meeting focused on how representatives can better participate in efficient grassroots governance, with an emphasis on listening to the people's voices and addressing their concerns [1] - The establishment of the representative liaison station in Jinshui District, which includes various functional areas, aims to facilitate representatives' engagement with the community [1] - Liu Ning stressed the importance of using platforms like liaison stations to gather public opinions and enhance grassroots governance [1][2] Group 2: Policy Implementation and Community Engagement - Liu Ning called for representatives to effectively communicate policies and engage with the community, focusing on the "1+2+4+N" target task system [2] - The article mentions the implementation of a voting system for public welfare projects by representatives to address urgent community issues [2] - It encourages regular research and outreach activities to collect public feedback and improve the governance model using "Party building + grid + big data" [2] Group 3: Conflict Resolution and Legal Framework - The article discusses the need for representatives to effectively resolve conflicts at the grassroots level, drawing on successful experiences from other regions [2] - It emphasizes the importance of enhancing the capabilities of community workers to promote legal and trust-building initiatives [2] - The article calls for continuous improvement in the work of representatives and their platforms to ensure effective governance [2]

Group 1 - The core viewpoint emphasizes the importance of enhancing and improving people's petition work, focusing on a people-centered approach and addressing public concerns effectively [1][2] - The city government is committed to resolving issues such as heating project delays, wage arrears, and labor disputes through direct engagement with citizens [1] - The petition work is described as a vital link between the party, government, and the public, serving as a measure of officials' performance and commitment to the people [2] Group 2 - There is a call for improving work efficiency by understanding new trends and characteristics in petition work, enhancing training, and innovating methods [2] - The government aims to strengthen accountability and supervision, ensuring that leaders regularly engage with the public to foster a collaborative and effective working environment [2] - The overall goal is to create a harmonious and stable environment conducive to high-quality development through effective petition management [2]

Core Viewpoint - The article emphasizes the efforts of the Mingguang City Discipline Inspection Commission to address and manage repeated complaints effectively, enhancing public trust and satisfaction through systematic measures and community engagement [1][2][3][4] Group 1: Strategies for Managing Repeated Complaints - The commission has developed a "toolbox" for managing repeated complaints, focusing on both prevention and treatment, which has led to resolving complex issues and addressing urgent public concerns [1] - A systematic approach is adopted for unresolved repeated complaints, utilizing tailored governance plans and collaborative methods to improve processing efficiency [2] - The commission employs a feedback mechanism for complaints that have been resolved but still receive negative feedback, analyzing the reasons for repeated complaints and implementing actionable solutions [3] Group 2: Enhancing Public Awareness and Trust - The commission enhances public awareness of complaint procedures through education and communication, encouraging lawful and rational expressions of grievances [1] - By ensuring timely communication regarding the status of complaints, the commission aims to reduce anxiety among the public and prevent repeated submissions [2] - The commission's efforts to build trust include direct engagement with complainants, providing updates on the progress of their issues, and ensuring satisfaction with the outcomes [3] Group 3: Institutionalizing Governance Mechanisms - The commission is focused on institutionalizing the governance of repeated complaints by summarizing successful practices and establishing a regular management mechanism [4] - New operational guidelines and review mechanisms are being developed to further enhance the effectiveness of complaint resolution processes [4]