格隆汇10月23日丨上海市经信委联合市委社会工作部、市委网信办、市公安局、市市场监督管理局、市 通信管理局等相关部门，10月21日召开上海市汽车行业网络乱象专项整治行动宣贯会。会议要求： 一 是汽车企业要深入开展自查自纠，自觉抵制网络水军、"黑公关"、"黑嘴"及"饭圈"粉丝等网络乱象。 二 是网络平台要加强对采用生成式人工智能技术等的网络水军、"黑嘴"的甄别管控，健全平台涉企侵权信 息投诉举报、争议标签、一键关联辟谣内容等产品功能，防止虚假信息误导公众。 三是行业协会要引 导行业加强自律建设。要形成合力，持续净化汽车行业网络舆论环境。此次专项整治行动为期三个月 (2025年9月至11月)。 ...

Core Viewpoint - Xiaomi is actively addressing the issue of network attacks against its car owners, providing legal support and guidance to affected individuals [2][4][5] Group 1: Incident Overview - As of October 15, 6032 car owners participated in Xiaomi's assistance program, with 480 providing evidence related to their cases [2] - The types of assistance requested include fixed evidence guidance (338 requests), issuance of lawyer letters (301 requests), and litigation support (245 requests) [2] Group 2: Company Response - Xiaomi has identified 23 car owners who may have legal grounds to sue and is in the process of collecting further information to initiate legal action [4] - The company has prepared a "Car Owner Anti-Network Violence - Evidence Collection Guide" for those in need of assistance [4] Group 3: Industry Context - Xiaomi's CEO Lei Jun emphasized the need for industry unity to combat network violence and promote a positive development environment for the automotive sector [5][6] - A joint action by six government departments aims to address network chaos in the automotive industry, focusing on illegal profit-making, false advertising, and malicious attacks [6]

Core Points - Xiaomi Group's legal department has been actively addressing malicious rumors and false statements from certain MCN organizations and online trolls, emphasizing the importance of maintaining a healthy online environment [1] - The company has conducted legal assessments on 16,465 pieces of online sentiment data since 2025, monitoring 231 online accounts and filing civil lawsuits against 92 malicious infringement accounts [1] - Xiaomi's CEO Lei Jun highlighted that Xiaomi's automotive division has faced significant online attacks, calling for a clean and fair environment in the automotive industry [4] Group 1 - Xiaomi's legal department has initiated 35 lawsuits to assist car owners who have been unjustly attacked online [1] - The company supports a recent joint action by six government departments to combat online misconduct in the automotive industry, which aims to address illegal profit-making, exaggerated claims, and malicious attacks [4] - The recent product launch included the Xiaomi 17 series and Xiaomi Pad 8 series, showcasing the company's commitment to innovation despite the challenges faced [2]

Core Viewpoint - The recent initiative by the Ministry of Industry and Information Technology and five other departments to address online chaos in the automotive industry has been positively received by BYD, which sees it as a solid foundation for stable development amidst increasing malicious online attacks [2][3] Group 1: Online Chaos and Company Response - BYD has faced a rise in malicious online attacks as its market share in the electric vehicle sector grows, including false information and targeted smear campaigns [2] - A specific incident involved a viral video claiming a BYD vehicle experienced "brake failure," which was later debunked as a personal driver error, highlighting the extent of misinformation [2] - The company acknowledges the difference between constructive criticism and malicious defamation, maintaining an open attitude towards media and public feedback [3] Group 2: Communication and Feedback Mechanisms - BYD actively engages with various media, industry organizations, and consumers to establish communication channels, encouraging objective reporting and constructive criticism [3] - The company has implemented an internal feedback mechanism to address reasonable suggestions and criticisms, particularly in areas like product quality and after-sales service [3] Group 3: Legal Actions and Industry Recommendations - In response to malicious attacks, BYD has taken legal action to protect its rights, sending a clear message that online platforms are not lawless [3] - A notable legal case involved a self-media account that was found guilty of spreading false and defamatory information about BYD, resulting in a court order for an apology and content removal [3] - BYD has proposed recommendations to improve the online environment in the automotive industry, emphasizing the need for platforms to verify the authenticity of negative information before allowing its dissemination [3]

Core Viewpoint - The Chinese government has initiated a three-month special action to rectify online chaos in the automotive industry, focusing on illegal profit-making, exaggerated and false advertising, and malicious defamation, aiming to create a fair competition environment and protect consumer rights [2][3][4]. Group 1: Special Action Details - The special action is a collaborative effort involving six government departments, including the Ministry of Industry and Information Technology and the Central Internet Information Office, marking the first targeted initiative against online chaos in the automotive sector [2][4]. - The action aims to enhance the effectiveness of addressing online chaos related to automotive companies and to promote standardized marketing practices [2][3]. - Key issues to be addressed include illegal profit-making, exaggerated and false advertising, and malicious defamation [3][4]. Group 2: Industry Response - Industry experts and company leaders have expressed strong support for the initiative, emphasizing its importance in regulating market competition and protecting consumer rights [2][4][8]. - Various automotive companies, including BYD and NIO, have publicly supported the action, highlighting the need for a healthy competitive environment and the importance of maintaining consumer trust [8][9]. - The initiative is seen as a crucial opportunity for the industry to attract more capital and talent, fostering technological innovation and sustainable growth [6][7]. Group 3: Historical Context and Previous Actions - The automotive industry has faced ongoing issues with online chaos, with previous government actions addressing similar problems, including the exposure of accounts spreading false information [4][5]. - In 2023, several automotive companies took legal action against negative online comments and established legal departments on social media to combat malicious defamation [4][5]. - The current action builds on earlier initiatives aimed at improving the online business environment and curbing malicious activities in the automotive sector [5][6]. Group 4: Future Implications - The special action is expected to facilitate a transition from chaotic competition to a more innovative market environment, requiring collaboration among companies, third-party entities, and regulatory bodies [7][9]. - The initiative is part of a broader strategy to ensure the high-quality development of the new energy vehicle industry, which has seen significant growth in production and market share [6][7]. - The government aims to establish a long-term, systematic approach to industry governance, focusing on improving institutional mechanisms and optimizing the industrial ecosystem [9].

Core Viewpoint - The Chinese government has initiated a three-month special campaign to address online chaos in the automotive industry, focusing on illegal profit-making, exaggerated and false advertising, and malicious defamation against companies [1][2]. Group 1: Illegal Profit-Making Issues - The campaign targets illegal profit-making activities, including the creation of fake images and videos, fabricating stories, and spreading negative topics about automotive companies to gain online traffic and commercial benefits [1]. - It also addresses the misuse of influence under the guise of "news supervision" and "public opinion supervision" to extort automotive companies for "protection fees" [1]. - The use of advanced technologies, such as generative AI, to create new forms of "internet water armies" that produce false content and evade platform monitoring is also a concern [1]. Group 2: Exaggerated and False Advertising Issues - The campaign aims to combat misleading advertising related to the performance, functionality, quality, and sales status of vehicles and batteries, which can deceive consumers [2]. - Automotive companies are accused of manipulating evaluation accounts to conduct false assessments, fabricating data, and selectively disclosing sales figures [2]. - The use of industry events and online marketing to create and hype topics that negatively impact the industry and society is also being scrutinized [2]. Group 3: Malicious Defamation Issues - The initiative addresses malicious attacks aimed at undermining competitors, including defaming automotive companies or their products to tarnish their reputation [2]. - Organized efforts to manipulate online narratives through "black public relations" and fan groups to spread false negative information about automotive companies and their leaders are being targeted [2]. - Executives of automotive companies are also being monitored for using their influence to instigate online conflicts [2].

Core Viewpoint - The article discusses the implementation of a three-month special rectification action by six government departments in China to address online chaos in the automotive industry, focusing on illegal profit-making, exaggerated and false advertising, and malicious attacks against companies [1][2][3]. Group 1: Illegal Profit-Making Issues - The action targets illegal profit-making through the creation of false images and videos, fabricating stories, and spreading negative topics about automotive companies to gain online traffic and commercial benefits [1]. - It also addresses the misuse of influence under the guise of "news supervision" to extort automotive companies for "protection fees" and the dissemination of false information during critical business events [1]. - The use of advanced technologies like generative AI to create "internet water armies" that produce false content and evade platform monitoring is also a focus [1]. Group 2: Exaggerated and False Advertising Issues - The rectification action aims to combat misleading advertising regarding the performance, functionality, quality, and sales status of vehicles and batteries [2]. - It addresses the manipulation of evaluation accounts to produce false or non-standard assessments, including the fabrication of sales data and selective disclosure of sales figures [2]. - The article highlights the role of industry events and online marketing in creating and sensationalizing topics that negatively impact the industry and society [2]. Group 3: Malicious Attacks Issues - The action seeks to eliminate malicious attacks aimed at discrediting competitors and damaging the reputation of automotive companies and their products [3]. - It addresses the organization of online "water armies" and "black public relations" to spread false negative information and incite public sentiment against competitors [2]. - The involvement of automotive executives in online disputes to undermine competitors is also a concern [2]. Group 4: Implementation and Coordination - The notification emphasizes the need for self-inspection by automotive companies and the establishment of reporting channels to address online chaos [3]. - It calls for collaboration among various government departments to strengthen the handling of online issues and to expose accounts involved in the chaos [3]. - The article stresses the importance of industry self-regulation and the need for automotive companies to resist online chaos [3].

Core Viewpoint - The article discusses a three-month nationwide campaign initiated by six government departments in China to address and rectify online chaos in the automotive industry, focusing on issues such as illegal profit-making, exaggerated and false advertising, and malicious attacks against companies [1][6]. Group 1: Illegal Profit-Making Issues - The campaign targets the creation of false images and videos, fabrication of stories, and spreading negative topics about automotive companies to gain online traffic and commercial benefits [1][2]. - It also addresses the misuse of influence under the guise of "news supervision" and "public opinion supervision" to extort automotive companies for "protection fees" [2]. - The use of advanced technologies like generative AI to create new forms of "internet water armies" that produce false content and evade platform monitoring is also a focus [2]. Group 2: Exaggerated and False Advertising Issues - The campaign aims to combat misleading advertising regarding the performance, functionality, quality, and sales status of vehicles and batteries, which deceives consumers [3]. - It addresses the manipulation of evaluation agencies or accounts to conduct false or non-standard assessments, including the fabrication of data and selective disclosure of sales figures [3][4]. - The use of industry events and online marketing to create and hype topics that negatively impact the industry and society is also targeted [4]. Group 3: Malicious Attack Issues - The campaign seeks to eliminate malicious attacks aimed at discrediting competitors and tarnishing the reputation of automotive companies and their products [5]. - It focuses on the organization and manipulation of internet water armies, "black public relations," and fan groups to spread false and negative information about automotive companies [5]. - The involvement of automotive executives in online disputes to provoke conflicts is also highlighted [5]. Group 4: Implementation and Coordination - The notification emphasizes the need for self-inspection by automotive companies and the establishment of reporting channels to address online chaos [6][7]. - It calls for a collaborative effort among various government departments to strengthen leadership and coordination in addressing these issues [6]. - The article stresses the importance of online platforms conducting self-corrections and enhancing their ability to identify and manage internet water armies and false information [7].