Group 1 - The three major telecommunications companies have collectively announced standardized measures for telephone marketing to address user complaints regarding false advertising and inducement to consume [1] - The companies require that if a user explicitly refuses telephone marketing services, they cannot be contacted again [1] - Telephone marketing must provide comprehensive and accurate information about the marketing content, avoiding false advertising and disclosing key information such as pricing standards, applicable scenarios, validity periods, and restrictive conditions [1] Group 2 - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] - Outbound marketing calls will be recorded and reviewed in full to ensure compliance with strict quality standards, ensuring transparency and integrity [1] - After obtaining user consent, staff must send a confirmation SMS detailing necessary information about the service, and the service will only be processed upon user confirmation via SMS [1] Group 3 - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - The customer service hotlines for the three companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [1]

Core Points - The three major telecommunications companies in China, China Telecom, China Mobile, and China Unicom, have collectively announced standardized measures for telephone marketing to address issues of false advertising and inducement to consume [1] - The official outbound marketing numbers for these companies are China Telecom 10001, China Mobile 10085, and China Unicom 10016, and no other numbers are authorized for outbound marketing [1] - The companies require that telephone marketing must accurately present marketing content without false advertising or inducement, and all relevant pricing and conditions must be disclosed [1] - Users who explicitly refuse outbound marketing will no longer receive calls from these companies [1] - Outbound marketing calls will be recorded and reviewed to ensure compliance and transparency, and confirmation messages will be sent to users before processing any requested services [1]

Core Viewpoint - The three major telecommunications companies in China, including China Unicom, China Telecom, and China Mobile, have collectively announced standardized telemarketing practices to enhance user protection and service quality, including the establishment of unique official outbound marketing numbers [1][2][3] Group 1: Company Announcements - China Unicom has established 10016 as its sole official outbound marketing number and has committed to accurate marketing practices, including clear communication of fees and terms [1][2] - China Telecom has designated 10001 as its official outbound marketing number and has made similar commitments to transparency and user consent in its marketing practices [1][3] - China Mobile has introduced 10085 as its official outbound marketing number and has implemented a "marketing-free" policy, allowing users to report unsolicited calls [3] Group 2: Service Commitments - China Unicom's five commitments include accurate marketing content, user consent for service requests, and strict process controls, including call recording and quality checks [2] - China Telecom has aligned its service commitments with those of China Unicom, emphasizing transparency and user rights [3] - China Mobile's service commitments include a reporting mechanism for unsolicited calls, with incentives for users who report violations [3] Group 3: Industry Context - The announcements come in response to user complaints regarding misleading telemarketing practices, indicating a shift towards more user-centric business models in the telecommunications industry [3]

基础电信企业还要求，电话营销必须全面准确介绍营销内容，不虚假宣传、诱导消费，不隐瞒资费标 准、适用场景、有效期限、限制性条件等关键信息，所有向用户推介的资费方案都要在网络营业厅和官 方APP(移动应用程序)公示。 7月下旬，电信运营商纷纷宣布推进行风纠风专项行动，落实工信部2025年工作部署，以"精简套餐、透 明消费"为核心，推出多项改革措施。(完) （文章来源：中国新闻网） 中新社北京8月1日电中国三家基础电信企业8月1日集体发布规范电话营销举措，统一外呼营销号码，旨 在解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题。 据了解，三家基础电信企业唯一官方外呼营销号码分别是：中国电信10001、中国移动10085、中国联通 10016。如果接到其他号码要用户办卡办套餐，则不是正规渠道。 此前，不少消费者都接到过各种营销电话，有的营销电话通过普通电话号码拨打，让人防不胜防。此次 基础电信企业规范外呼营销号码，要求如果用户明确拒绝电话营销的业务，就不能再继续呼叫打扰用 户。 ...

三家基础电信企业要求，如果用户明确拒绝电话营销的业务，就不能再继续呼叫打扰用户；电话营销必 须全面准确介绍营销内容，不虚假宣传、诱导消费，不隐瞒资费标准、适用场景、有效期限、限制性条 件等关键信息，所有向用户推介的资费方案都要在网络营业厅和官方App公示。 外呼营销要全程录音、全量复查，以严格标准实施全流程质检，确保诚信合规、清晰透明。征得用户同 意后，工作人员要向用户发送请求业务办理确认短信，说明业务必要信息，用户短信回复确认后办理业 务。办理成功后，要及时发送告知短信。 不少消费者都接到过各种营销电话，有的营销电话还是用普通电话号码打过来的，让人防不胜防。为落 实"信息通信暖心服务实事"，解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题，三家 基础电信企业8月1日集体发布规范电话营销举措，统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是：中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐，可以肯定不是正规渠道。 在这里提醒用户认清企业官方外呼营销号码，不要通过任何非官方号码办理业务，不要向任何人提供验 证码。三家电信企业的客服热线分别是：中 ...

（文章来源：华夏时报） 外呼营销要全程录音、全量复查，以严格标准实施全流程质检，确保诚信合规、清晰透明。征得用户同 意后，工作人员要向用户发送请求业务办理确认短信，说明业务必要信息，用户短信回复确认后办理业 务。办理成功后，要及时发送告知短信。 在这里提醒用户认清企业官方外呼营销号码，不要通过任何非官方号码办理业务，不要向任何人提供验 证码。三家电信企业的客服热线分别是：中国电信10000、中国移动10086、中国联通10010。 来源：央视新闻 不少消费者都接到过各种营销电话，有的营销电话还是用普通电话号码打过来的，让人防不胜防。为落 实"信息通信暖心服务实事"，解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题，三家 基础电信企业8月1日集体发布规范电话营销举措，统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是：中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐，可以肯定不是正规渠道。 三家基础电信企业要求，如果用户明确拒绝电话营销的业务，就不能再继续呼叫打扰用户；电话营销必 须全面准确介绍营销内容，不虚假宣传、诱导消费，不隐瞒资费标准、适用 ...

不少消费者都接到过各种营销电话，有的营销电话还是用普通电话号码打过来的，让人防不胜防。为落 实"信息通信暖心服务实事"，解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题，三家 基础电信企业今天集体发布规范电话营销举措，统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是：中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐，可以肯定不是正规渠道。 三家基础电信企业要求，如果用户明确拒绝电话营销的业务，就不能再继续呼叫打扰用户；电话营销必 须全面准确介绍营销内容，不虚假宣传、诱导消费，不隐瞒资费标准、适用场景、有效期限、限制性条 件等关键信息，所有向用户推介的资费方案都要在网络营业厅和官方App公示。 外呼营销要全程录音、全量复查，以严格标准实施全流程质检，确保诚信合规、清晰透明。征得用户同 意后，工作人员要向用户发送请求业务办理确认短信，说明业务必要信息，用户短信回复确认后办理业 务。办理成功后，要及时发送告知短信。 来源丨央视新闻 责编丨白雅琦 付颢琬 ...

中国联通表示，征得用户同意后，向用户发送请求业务办理确认短信，说明业务必要信息，用户短信回 复确认后办理业务。办理成功后，及时发送告知短信。 中国移动表示，外呼营销全程录音、全量复查，以严格标准实施全流程质检，确保诚信合规、清晰透 明。用户明确表示拒绝外呼营销的，不再继续呼叫。 三大运营商同时提醒，请广大用户认清官方外呼营销号码，不通过任何非官方号码办理业务，不向任何 人泄露验证码。 人民网北京8月1日电 (记者黄盛)为落实"信息通信暖心服务十件实事"，规范电话营销行为，保护用户合 法权益，中国电信、中国联通、中国移动三大运营商在1日分别发布规范电话营销举措，统一外呼营销 号码。 三大运营商唯一官方外呼营销号码分别是：中国电信10001、中国联通10016、中国移动10085。 中国电信表示，全面准确介绍营销内容，不虚假宣传、诱导消费，不隐瞒资费标准、适用场景、有效期 限、限制性条件等关键信息，向用户推介的资费方案均在网厅和官方APP公示。 ...

Core Points - Three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address consumer complaints regarding false advertising and misleading promotions [1] - The official outbound marketing numbers for these companies are China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Consumers are advised to avoid engaging with any marketing calls from numbers other than the official ones [2] Summary by Categories Marketing Regulations - The telecommunications companies require that if a user explicitly refuses marketing services, no further calls should be made to disturb the user [1] - All marketing calls must provide comprehensive and accurate information without false advertising or misleading promotions, including clear disclosure of pricing, applicable scenarios, validity periods, and any restrictive conditions [1] - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] Quality Control Measures - Outbound marketing calls must be recorded and undergo full review to ensure compliance with strict quality standards, ensuring transparency and integrity [1] - After obtaining user consent, staff must send a confirmation SMS detailing essential information about the service being requested, and the service will only be processed upon user confirmation via SMS [1] - Following successful processing of the service, a notification SMS must be sent to the user promptly [1]

Core Points - The three major telecom operators in China have collectively announced standardized measures for telephone marketing to address issues such as false advertising and inducement to consume [1] - The official outbound marketing numbers for the three telecom companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - Users are advised to recognize official outbound marketing numbers and avoid conducting business through any unofficial numbers [1] Summary by Category Marketing Regulations - The telecom companies require that if a user explicitly refuses marketing services, they cannot continue to call the user [1] - Marketing must provide comprehensive and accurate information without false advertising or inducement, including clear disclosure of pricing standards, applicable scenarios, effective periods, and restrictive conditions [1] - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] Quality Control Measures - Outbound marketing calls must be recorded in full and undergo comprehensive review to ensure compliance and transparency [1] - After obtaining user consent, staff must send a confirmation SMS detailing necessary business information, and services will only be processed upon user confirmation via SMS [1] - Following successful processing, a notification SMS will be sent to the user [1] Customer Service - The customer service hotlines for the three telecom companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [1]