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3家基础电信企业规范电话营销
Ren Min Ri Bao· 2025-08-01 21:47
Core Viewpoint - The three major telecommunications companies in China, namely China Telecom, China Mobile, and China Unicom, have introduced measures to regulate telemarketing practices, aiming to address public concerns regarding false advertising and inducement in communication services, thereby protecting user rights [1]. Group 1: Regulatory Measures - The official outbound marketing numbers for the three companies are China Telecom 10001, China Mobile 10085, and China Unicom 10016, with no authorization for any other entities to conduct outbound marketing using different numbers [1]. - Marketing content must be presented accurately without false advertising or inducement, and all key information such as pricing standards, applicable scenarios, validity periods, and restrictive conditions must be disclosed [1]. - Users must provide consent before receiving confirmation SMS for service requests, which will include necessary information about the service [1]. Group 2: Quality Control and User Protection - All outbound marketing calls will be recorded, and a comprehensive review will be conducted to ensure strict quality control throughout the process [1]. - If users explicitly refuse outbound marketing calls, the companies will cease further contact to respect user preferences [1]. - Users are advised to recognize official outbound marketing numbers and refrain from conducting business through any unofficial numbers, as well as not to share verification codes with anyone [1].
三家基础电信企业统一外呼号码
Bei Jing Ri Bao Ke Hu Duan· 2025-08-01 21:12
Group 1 - The three major telecommunications companies have collectively announced standardized measures for telephone marketing to address user complaints regarding false advertising and inducement to consume [1] - The companies require that if a user explicitly refuses telephone marketing services, they cannot be contacted again [1] - Telephone marketing must provide comprehensive and accurate information about the marketing content, avoiding false advertising and disclosing key information such as pricing standards, applicable scenarios, validity periods, and restrictive conditions [1] Group 2 - All proposed pricing plans must be publicly available on the companies' online service platforms and official apps [1] - Outbound marketing calls will be recorded and reviewed in full to ensure compliance with strict quality standards, ensuring transparency and integrity [1] - After obtaining user consent, staff must send a confirmation SMS detailing necessary information about the service, and the service will only be processed upon user confirmation via SMS [1] Group 3 - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016 [1] - The customer service hotlines for the three companies are: China Telecom 10000, China Mobile 10086, and China Unicom 10010 [1]
运营商开了个好头,电话营销自我约束才有出路
Nan Fang Du Shi Bao· 2025-08-01 16:35
Core Viewpoint - The three major telecom operators in China have collectively announced standardized telephone marketing measures to address consumer complaints regarding false advertising and inducement in telecom business marketing [1][2]. Group 1: Telecom Operators' Actions - The three major telecom operators have established official outbound marketing numbers: China Telecom 10001, China Mobile 10085, and China Unicom 10016, to ensure consumers can identify legitimate marketing calls [1]. - This initiative aims to promote transparent marketing practices and reduce consumer confusion regarding the legitimacy of marketing calls [2][3]. Group 2: Consumer Concerns - Consumers have expressed significant dissatisfaction with the increasing number of harassment calls, leading to a general distrust of unknown callers [1][2]. - The complexity of the marketing industry, including third-party agents and the use of technology like outbound robots and virtual numbers, has contributed to the problem of harassment calls [1][3]. Group 3: Industry Implications - The unified marketing number initiative is a step towards regulating marketing practices, but it does not address third-party companies that utilize telecom lines, which are a major source of harassment calls [3]. - The telecom operators' self-regulatory measures signal a need for other industries to evaluate their marketing practices to maintain a positive image and consumer trust [3].
【社论】规范电话营销,从统一外呼号码开始
Xin Lang Cai Jing· 2025-08-01 09:18
8月1日,国内三家基础电信企业集体发布规范电话营销举措,宣布统一外呼营销号码。三家基础电信企 业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通10016。 事实上,号码辨识度不足一直是电信营销乱象滋生的温床。统一外呼号码和品牌认证,则为提升号码辨 识度提供了技术支撑。 过去,营销电话来源复杂,普通号码与官方号码混杂,用户难以辨别真伪。此次三大运营商明确以 10001、10085、10016作为唯一外呼营销号码,其他号码均属非正规渠道,这一举措相当于为营销行为 划定"红线",既方便用户识别,也倒逼企业规范自身行为。 同时,外呼营销全程录音、全量复查的要求,意味着每一次通话都被置于"阳光下",营销人员无法再通 过模糊话术或隐瞒信息规避责任。更重要的是,新规要求用户必须通过短信确认才能办理业务,这 一"二次确认"机制将用户的选择权前置,避免了被营销或被扣费的尴尬场景。这种技术手段与制度设计 的结合,让号码辨识度成为营销行为的"身份证"。 提升号码辨识度的意义,其实远不止于解决眼前的消费纠纷。从更深层次看,号码辨识度的提升是通信 服务数字化转型的重要一环。当陌生号码被标记为"骚扰"或"广 ...
中国三大基础电信企业规范外呼营销号码
Zhong Guo Xin Wen Wang· 2025-08-01 09:12
基础电信企业还要求,电话营销必须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标 准、适用场景、有效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官 方APP(移动应用程序)公示。 7月下旬,电信运营商纷纷宣布推进行风纠风专项行动,落实工信部2025年工作部署,以"精简套餐、透 明消费"为核心,推出多项改革措施。(完) (文章来源:中国新闻网) 中新社北京8月1日电中国三家基础电信企业8月1日集体发布规范电话营销举措,统一外呼营销号码,旨 在解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题。 据了解,三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通 10016。如果接到其他号码要用户办卡办套餐,则不是正规渠道。 此前,不少消费者都接到过各种营销电话,有的营销电话通过普通电话号码拨打,让人防不胜防。此次 基础电信企业规范外呼营销号码,要求如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用 户。 ...
中国电信、中国移动、中国联通,集体官宣!
Yang Shi Xin Wen· 2025-08-01 04:07
如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户; 电话营销必须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有 效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公 示。 不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。为落 实"信息通信暖心服务实事",解决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题,三家 基础电信企业今天(8月1日)集体发布规范电话营销举措,统一外呼营销号码。 三家基础电信企业唯一官方外呼营销号码分别是:中国电信10001、中国移动10085、中国联通10016。 如果接到其他号码要你办卡办套餐,可以肯定不是正规渠道。 三家基础电信企业要求: 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同 意后,工作人员要向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复确认后办理业 务。办理成功后,要及时发送告知短信。 在这里提醒用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务,不要向任何人提供验 证码。三家电信企业的客服热 ...
中国电信、中国移动、中国联通,三巨头集体宣布!
Mei Ri Jing Ji Xin Wen· 2025-08-01 03:05
Group 1 - The core viewpoint is that China's major telecom companies are implementing measures to regulate telemarketing practices to protect consumer rights and address issues of false advertising and inducement to consume [1][3][4] - The three major telecom companies have designated official outbound marketing numbers: China Telecom 10001, China Mobile 10085, and China Unicom 10016, and have not authorized any other entities to conduct outbound marketing through different numbers [1][3] - Telemarketing must provide comprehensive and accurate information, avoiding false advertising and not concealing key details such as pricing standards, applicable scenarios, validity periods, and restrictive conditions [1][3][4] Group 2 - If a user explicitly refuses telemarketing services, the companies are prohibited from making further calls to that user [3][4] - All outbound marketing calls will be recorded and undergo full review to ensure compliance and transparency [4] - After obtaining user consent, staff must send a confirmation SMS detailing necessary information about the service, and the service will only be processed after the user replies with confirmation [4]
三家基础电信企业规范电话营销
Xin Hua Wang· 2025-08-01 02:50
新华社北京8月1日电(记者周圆、高亢)记者8月1日从工业和信息化部获悉,中国电信、中国移动、中 国联通三家基础电信企业日前发布规范电话营销行为举措,着力解决群众反映突出的通信业务电话营销 虚假宣传、诱导消费等问题,切实保护用户合法权益。 此外,还要求征得用户同意后,向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复 确认后办理业务;外呼营销全程录音、全量复查,以严格标准实施全流程质检;用户明确表示拒绝外呼 营销的,不再继续呼叫,守护用户安宁。 三家基础电信企业提醒,请广大用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务, 不要向任何人提供验证码。有任何问题请致电企业客服热线:中国电信10000、中国移动10086、中国联 通10010。 这些举措包括三家基础电信企业唯一官方外呼营销号码分别为中国电信10001、中国移动10085、中国联 通10016,未授权任何单位和个人通过其他号码开展外呼营销;全面准确介绍营销内容,不虚假宣传、 诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,向用户推介的资费方案均 在网厅和官方APP公示。 ...
MasTec(MTZ) - 2025 Q1 - Earnings Call Transcript
2025-05-02 13:00
Financial Data and Key Metrics Changes - The company reported first quarter revenue of $2.85 billion, exceeding expectations and representing a year-over-year increase [30][31] - Adjusted EBITDA for the first quarter was $164 million, surpassing guidance by approximately 53% [30][31] - The eighteen-month backlog reached a record $15.9 billion, up $1.6 billion from year-end and $3 billion year-over-year [31][32] - The company raised its full-year 2025 revenue guidance to $13.65 billion and adjusted EBITDA guidance to a range of $1.12 billion to $1.16 billion [16][40] Business Line Data and Key Metrics Changes - The Communications segment saw a revenue increase of 35% year-over-year and an 82% adjusted EBITDA growth, with backlog increasing 7% sequentially to $4.9 billion [17][31] - Power Delivery revenues increased nearly 13% year-over-year, with a backlog growth of 6% sequentially to $5 billion [20][21] - Clean Energy and Infrastructure revenue grew 22% year-over-year, with adjusted EBITDA more than doubling to $57 million and a backlog increase to a record $4.4 billion [22][23] Market Data and Key Metrics Changes - The company noted robust demand in the telecom infrastructure market, which is expected to remain resilient against macro pressures due to capital investments in broadband delivery [17][18] - The pipeline infrastructure segment experienced a revenue decline of 44% year-over-year, attributed to challenging comparisons from the Mountain Valley Pipeline project wind down [25][26] - The backlog in the pipeline segment more than doubled sequentially, indicating a positive outlook for future project activity [16][26] Company Strategy and Development Direction - The company is focused on organic growth while also considering tuck-in acquisitions to strengthen its market position [48][49] - There is an emphasis on operational execution and evolving business processes to ensure consistent outcomes and strong structural profitability [28][39] - The management is optimistic about the long-term outlook, particularly in the pipeline segment, with expectations for strong revenue growth in 2026 and beyond [27][56] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate macroeconomic uncertainties and maintain strong structural demand [30][31] - The outlook for the pipeline market is positive, with expectations for increased project activity and bookings in 2026 [56][58] - The company remains cautious about potential impacts from tariffs and regulatory changes but does not foresee significant risks to its 2025 business outlook [23][41] Other Important Information - The company completed $37 million in share repurchases during the first quarter and has authorized an additional $250 million repurchase program [32][42] - The company maintains a strong balance sheet with total liquidity of $2.2 billion and net leverage of 1.9 times [42] Q&A Session Summary Question: Details on oil and gas bookings and geographies of interest - Management noted strong bookings across various projects, with expectations for backlog to increase as the year progresses [45][47] Question: Capital allocation and suitable end markets for acquisitions - The focus remains on organic growth, with potential acquisitions in geographies where the company can strengthen its position [48][49] Question: Update on pipeline business and competitive environment - Management remains optimistic about pipeline revenues in 2026, with expectations for strong bookings and a favorable competitive landscape [54][56] Question: Insights on power delivery margins and performance - Margins were impacted by weather and project mix, but management expects improvements as the year progresses [55][60] Question: Nature of pipeline projects booked and order sizes - The pipeline business is active with significant infrastructure needs, and management anticipates strong further awards throughout the year [79][80] Question: Framework agreements and their impact on backlog visibility - Framework agreements provide long-term visibility into customer project workflows, enhancing the company's ability to assess project viability [81][85]