Workflow
通信业务
icon
Search documents
3家基础电信企业规范电话营销
Ren Min Ri Bao· 2025-08-01 21:47
新华社北京8月1日电 (记者周圆、高亢)记者8月1日从工业和信息化部获悉:中国电信、中国移动、 中国联通3家基础电信企业日前发布规范电话营销行为举措,着力解决群众反映突出的通信业务电话营 销虚假宣传、诱导消费等问题,切实保护用户合法权益。 这些举措包括3家基础电信企业唯一官方外呼营销号码分别为中国电信10001、中国移动10085、中国联 通10016,未授权任何单位和个人通过其他号码开展外呼营销;全面准确介绍营销内容,不虚假宣传、 诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,向用户推介的资费方案均 在网厅和官方APP公示。 此外,还要求征得用户同意后,向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复 确认后办理业务;外呼营销全程录音、全量复查,以严格标准实施全流程质检;用户明确表示拒绝外呼 营销的,不再继续呼叫,守护用户安宁。 3家基础电信企业提醒,请广大用户认清企业官方外呼营销号码,不要通过任何非官方号码办理业务, 不要向任何人提供验证码。有任何问题请致电企业客服热线:中国电信10000、中国移动10086、中国联 通10010。 (文章来源:人民日报) ...
三家基础电信企业统一外呼号码
■三家基础电信企业唯一官方外呼营销号码分别是: 中国电信10001、中国移动10085、中国联通10016。 ■三家电信企业的客服热线分别是: 中国电信10000、中国移动10086、中国联通10010。 本报讯(记者 陈雪柠)昨天,三家基础电信企业集体发布规范电话营销举措,统一外呼营销号码,解 决用户反映突出的通信业务电话营销虚假宣传、诱导消费等问题。 三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必 须全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条 件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同 意后,工作人员要向用户发送请求业务办理确认短信,说明业务必要信息,用户短信回复确认后办理业 务。办理成功后,要及时发送告知短信。 ...
运营商开了个好头,电话营销自我约束才有出路
Nan Fang Du Shi Bao· 2025-08-01 16:35
很多消费者讨厌各种骚扰电话,一个重要原因便在于很难判断对方的背景,到底是来自官方的商业推 广,还是第三方营销,背景不同面临的风险也不一样。过去,很多行业将营销外包给第三方,中介机构 通过电话营销揽客,以"中间商赚差价"的方式获取利润。最典型的是金融机构的电话营销,有的服务人 员甚至通过个人号码拨打营销电话,其个人介绍往往谎称有官方背景。但实际上,如果消费者按照营销 的渠道去办理业务,相应的成本比官方渠道高出很多。而且,中介为了表面合规,又可能存在造假行 为,最终的后果往往要由消费者来承担。 在几乎人人一台手机的时代,手机号码连接着每一个人,同时也意味着巨大的流量,通过拨打电话发布 商业信息成为一种普遍且有效的营销手段。商家获客因此变得简单,不过也带来了问题。近年来,这种 营销方式让很多消费者备受困扰,源源不断的骚扰电话无法回避,乃至遇到陌生号码打来的电话,很多 人都会直接挂掉。 外界对各类骚扰电话意见越来越大,相关问题引起了媒体的注意。今年"3·15",新华社曝光了授权代理 商的电话骚扰行为:第三方代理会通过官方号码推销通信产品,并依此提成。与此同时,与电话营销有 关的技术手段,包括外呼机器人、虚拟电话号码等 ...
中国电信、中国移动、中国联通,三巨头集体宣布!
Mei Ri Jing Ji Xin Wen· 2025-08-01 03:05
不少消费者都接到过各种营销电话,有的营销电话还是用普通电话号码打过来的,让人防不胜防。 据新华社,记者8月1日从工业和信息化部获悉,中国电信、中国移动、中国联通三家基础电信企业日前发布规范电话营销行为举措,着力解决群众反映突出 的通信业务电话营销虚假宣传、诱导消费等问题,切实保护用户合法权益。 这些举措包括三家基础电信企业唯一官方外呼营销号码分别为中国电信10001、中国移动10085、中国联通10016,未授权任何单位和个人通过其他号码开展 外呼营销;全面准确介绍营销内容,不虚假宣传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,向用户推介的资费方案均在 网厅和官方APP公示。 图片来源:每日经济新闻 资料图 据央视新闻,三家基础电信企业要求,如果用户明确拒绝电话营销的业务,就不能再继续呼叫打扰用户;电话营销必须全面准确介绍营销内容,不虚假宣 传、诱导消费,不隐瞒资费标准、适用场景、有效期限、限制性条件等关键信息,所有向用户推介的资费方案都要在网络营业厅和官方App公示。 每经编辑|杜宇 外呼营销要全程录音、全量复查,以严格标准实施全流程质检,确保诚信合规、清晰透明。征得用户同意后,工 ...
MasTec(MTZ) - 2025 Q1 - Earnings Call Transcript
2025-05-02 13:00
Financial Data and Key Metrics Changes - The company reported first quarter revenue of $2.85 billion, exceeding expectations and representing a year-over-year increase [30][31] - Adjusted EBITDA for the first quarter was $164 million, surpassing guidance by approximately 53% [30][31] - The eighteen-month backlog reached a record $15.9 billion, up $1.6 billion from year-end and $3 billion year-over-year [31][32] - The company raised its full-year 2025 revenue guidance to $13.65 billion and adjusted EBITDA guidance to a range of $1.12 billion to $1.16 billion [16][40] Business Line Data and Key Metrics Changes - The Communications segment saw a revenue increase of 35% year-over-year and an 82% adjusted EBITDA growth, with backlog increasing 7% sequentially to $4.9 billion [17][31] - Power Delivery revenues increased nearly 13% year-over-year, with a backlog growth of 6% sequentially to $5 billion [20][21] - Clean Energy and Infrastructure revenue grew 22% year-over-year, with adjusted EBITDA more than doubling to $57 million and a backlog increase to a record $4.4 billion [22][23] Market Data and Key Metrics Changes - The company noted robust demand in the telecom infrastructure market, which is expected to remain resilient against macro pressures due to capital investments in broadband delivery [17][18] - The pipeline infrastructure segment experienced a revenue decline of 44% year-over-year, attributed to challenging comparisons from the Mountain Valley Pipeline project wind down [25][26] - The backlog in the pipeline segment more than doubled sequentially, indicating a positive outlook for future project activity [16][26] Company Strategy and Development Direction - The company is focused on organic growth while also considering tuck-in acquisitions to strengthen its market position [48][49] - There is an emphasis on operational execution and evolving business processes to ensure consistent outcomes and strong structural profitability [28][39] - The management is optimistic about the long-term outlook, particularly in the pipeline segment, with expectations for strong revenue growth in 2026 and beyond [27][56] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate macroeconomic uncertainties and maintain strong structural demand [30][31] - The outlook for the pipeline market is positive, with expectations for increased project activity and bookings in 2026 [56][58] - The company remains cautious about potential impacts from tariffs and regulatory changes but does not foresee significant risks to its 2025 business outlook [23][41] Other Important Information - The company completed $37 million in share repurchases during the first quarter and has authorized an additional $250 million repurchase program [32][42] - The company maintains a strong balance sheet with total liquidity of $2.2 billion and net leverage of 1.9 times [42] Q&A Session Summary Question: Details on oil and gas bookings and geographies of interest - Management noted strong bookings across various projects, with expectations for backlog to increase as the year progresses [45][47] Question: Capital allocation and suitable end markets for acquisitions - The focus remains on organic growth, with potential acquisitions in geographies where the company can strengthen its position [48][49] Question: Update on pipeline business and competitive environment - Management remains optimistic about pipeline revenues in 2026, with expectations for strong bookings and a favorable competitive landscape [54][56] Question: Insights on power delivery margins and performance - Margins were impacted by weather and project mix, but management expects improvements as the year progresses [55][60] Question: Nature of pipeline projects booked and order sizes - The pipeline business is active with significant infrastructure needs, and management anticipates strong further awards throughout the year [79][80] Question: Framework agreements and their impact on backlog visibility - Framework agreements provide long-term visibility into customer project workflows, enhancing the company's ability to assess project viability [81][85]