Core Points - Consumers in Harbin are facing issues with prepaid maintenance service packages purchased from authorized dealerships, leading to significant financial losses and lack of service fulfillment [1][2][3] - The dealerships involved, specifically Harbin Qitong Automobile Sales Service Co., have reportedly ceased operations, leaving consumers unable to access the promised services [2][3][6] - Both Buick and Chevrolet brand representatives have stated that the dealerships operate independently, and any issues related to prepaid services are the responsibility of the dealerships, not the brands [4][5] Summary by Sections Consumer Experiences - Wang Meng purchased a maintenance package for 9788 yuan, which included 18 services but was only able to use 4 before the dealership closed [1] - Zhao Peng bought a 3000 yuan package for 9 services but could only use 3 before discovering the dealership had changed ownership [2][3] Dealership Operations - Harbin Qitong has been reported as "running away," with consumers unable to contact the company for service appointments [2][6] - The dealership's previous location is now undergoing renovations, and there are indications that it will be occupied by a different automotive brand [6] Brand Responsibility - Buick's customer service indicated that the dealerships are independent entities and that the brand is not liable for the actions of its authorized dealers [4] - Legal experts suggest that if a dealership misrepresents its relationship with the brand, the brand may bear some responsibility for consumer losses [8] Legal Framework - Recent legal interpretations clarify the responsibilities of businesses in prepaid service agreements, aiming to protect consumers from losses due to dealership failures [9] - Consumers are encouraged to gather evidence, such as contracts and communication records, to support any legal claims against the dealerships [8]

Core Points - The recent crisis involving the national chain of Zhuoyue Children's Sports Centers has caused significant industry shock, with reports of multiple store closures and franchise owners fleeing [1] - Parents across various regions, including Zhengzhou, Beijing, and Shanxi, have begun to voice their grievances online, indicating a widespread issue with the brand [1] Group 1: Store Closures and Company Response - The brand operator, Zhengzhou Beiti Sports Company, has reportedly vacated its premises, leading to a series of store closures starting from July 12, with parents initiating claims for refunds [2] - Despite the closures, the company issued a statement on July 14 denying any wrongdoing, claiming that the closures were due to independent decisions made by franchise investors, asserting that over 400 stores were still operational [2] - By late July, several stores in Zhengzhou and other cities had closed, with employees reporting unpaid wages for five months and overdue social security contributions [2] Group 2: Impact on Parents and Legal Considerations - In Luoyang, six stores have closed, with parents reporting a total of 766,000 yuan in unrefunded fees, highlighting the financial impact on families [2] - Legal experts suggest that parents have a contractual relationship with the sports centers and can seek to terminate contracts due to the centers' failure to fulfill their obligations, potentially leading to the recovery of prepaid fees [3] - If the operators are found to have acted with malicious intent, consumers are advised to report to the police, who are expected to investigate thoroughly rather than dismissing the matter as a civil dispute [4]

Core Viewpoint - The recent crisis involving the national chain of Zhuoyue Children's Sports Centers has caused significant industry shock, with reports of multiple store closures and franchise owners fleeing, leading to parents seeking refunds and raising concerns about the brand's stability [1][3]. Group 1: Store Closures and Financial Impact - The Zhuoyue Children's Sports Center in Zhengzhou was the first to close, with parents reporting over 7 million yuan in unrefunded fees [3][11]. - By late July, several stores in Zhengzhou and other cities, including Luoyang and Beijing, were reported closed, with employees claiming they had not been paid for five months and that some locations were forced to close due to unpaid rent [6][11]. - In Luoyang alone, six stores were closed, with parents estimating that 766,000 yuan in fees were unrefunded [11]. Group 2: Company Response and Communication - The brand's operating company, Zhengzhou Beiti Sports Technology Co., issued a statement denying any wrongdoing and claiming that the closures were due to franchisee decisions, asserting that over 400 stores were still operational [3][5]. - Zhuoyue Children's Sports Centers established a special task force to address the concerns of affected members and ensure that they could continue their classes at nearby locations [4][5]. Group 3: Legal Considerations for Consumers - Legal experts indicated that consumers could terminate their contracts due to the company's failure to provide services, and they are entitled to refunds for any prepaid fees [12]. - The legal framework supports consumers in seeking restitution if the company is found to have acted with malice or intent to defraud [12]. Group 4: Operational Status in Other Regions - Despite the closures in certain areas, reports indicate that locations in Guangzhou and Shenzhen are still operating normally, with some stores confirming that they have not been affected by the issues faced by the brand [11].

Core Viewpoint - The recent crisis surrounding the national chain of Zhuoyue Children's Sports Halls has caused significant industry shock, with reports of multiple store closures and franchise owners absconding [1][3]. Group 1: Store Closures and Financial Impact - Many parents have taken to social media to voice their grievances, with reports of similar issues across various locations including Beijing, Henan, and Shanxi [3]. - The brand's operating company, Zhengzhou Beiti Sports Company, has reportedly vacated its premises, leading to widespread store closures [3]. - The total amount of unrefunded fees has exceeded 7 million yuan, with specific locations like Luoyang reporting significant financial losses due to closed stores [6][16]. Group 2: Company Statements and Responses - On July 12, the first media report emerged about the sudden closure of a Zhuoyue Children's Sports Hall, prompting parents to seek redress [7]. - The company initially denied any wrongdoing, claiming that the closures were decisions made by franchise investors and that all 400+ stores were operating normally [7][9]. - However, subsequent reports indicated that multiple stores were indeed closing, with employees claiming they had not been paid for five months [12]. Group 3: Legal Implications for Consumers - Legal experts suggest that consumers have the right to terminate contracts due to the company's failure to fulfill its obligations, as the closures indicate a breach of contract [22]. - According to recent legal interpretations, consumers can request refunds for prepaid services if the service provider fails to deliver [22]. - In cases of suspected malicious intent by the operators, consumers are advised to report to law enforcement for further investigation [23].

Core Points - The recent closure of multiple "Zhuoyue Children's Sports Centers" has raised concerns among parents, as the brand's operating company, Zhengzhou Beiti Sports Company, has seemingly vanished [1][8][10] - Parents have reported significant financial losses, with some members claiming unconsumed course fees exceeding 1 million yuan at a single location [6][8] - The company has faced allegations of failing to pay rent and wages, leading to forced closures and employee dissatisfaction [13][14] Group 1: Company Operations - The operating company, Zhengzhou Beiti Sports Company, has been reported to have left its offices empty, with no staff present [8][10] - The company had previously changed its operating entity without informing customers, leading to confusion and mistrust [5] - The brand has been involved in a rapid expansion, claiming to have established over 100 locations and assisted in opening 300 more [15] Group 2: Financial Implications - Parents have collectively reported over 766,000 yuan in unrefunded fees across multiple locations in Luoyang alone [6][8] - A single location in Zhengzhou has 176 members with unconsumed course fees valued at over 1 million yuan [6] - The company has been accused of failing to pay significant amounts in rent, with one location facing a forced eviction due to 263,000 yuan in unpaid rent [6][14] Group 3: Legal and Consumer Rights - Legal experts have indicated that consumers may have the right to terminate contracts due to the company's failure to fulfill its obligations [15][16] - The company’s actions may constitute a breach of contract, allowing consumers to seek refunds for prepaid services [16] - Authorities have begun to investigate the situation, with local government departments involved in addressing parent complaints [14][16]

Group 1 - The Supreme People's Court has implemented a judicial interpretation regarding prepaid consumption, providing consumers with new rights to protect themselves against businesses that close suddenly or refuse refunds [1] - Consumers are advised to gather essential information about businesses, such as their name, address, and contact details, to facilitate future claims [2][7] - If a business closes and consumers cannot locate them, they can seek compensation from the venue owner if the venue failed to verify the business's qualifications [3] Group 2 - Consumers have the right to request refunds under specific conditions, including when businesses fail to provide agreed-upon services or relocate without consent [4] - Refund calculations differ based on the reason for the refund; if the business is at fault, consumers may receive a higher refund amount compared to refunds requested for personal reasons [5] - Businesses cannot impose excessive fees for refunds, and consumers can refuse such charges while seeking assistance from consumer protection organizations [6] Group 3 - Consumers should retain evidence such as contracts, payment receipts, and business licenses to support their claims [7] - Alternative dispute resolution methods, such as filing complaints with consumer associations or market regulatory bodies, are available for consumers who wish to avoid litigation [8] - The new judicial interpretation applies only to contracts signed after May 1, 2023, while contracts signed before this date are governed by existing laws [9]