预制菜信任危机
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赢回消费者的信任——中国预制食品必须完成的功课【和君新消费】
Sou Hu Cai Jing· 2025-11-19 15:54
引言:当"预制菜"变成"信任考题" 2025年中秋,杭州某高端酒店的婚宴现场,新人在朋友圈写下这样的话:"花了12万办的'定制婚宴', 端上来的'招牌狮子头'咬开是散的,'梅菜扣肉'加热后缩成了一团——问服务员,说是'中央厨房预制 菜,复热即可'。"这条朋友圈在社交平台发酵后,评论区满是共鸣:"不是反对预制菜,是反对把'工业 化速食'包装成'现做品质'。""花高价买的不是仪式感,是对'吃'的敷衍。" 这场风波不是孤例。从西贝"预制菜占比超80%"的争议,到袁记云饺"现包馅料实为冻品"的曝光,再到 校园配餐、连锁快餐的"预制菜隐瞒",中国预制食品行业正陷入一场"信任泥沼":消费者谈预制色变, 企业抱怨"躺枪",行业在"规模扩张"与"价值认同"间摇摆不定。 更值得警惕的是,这场危机的根源,从来不是"预制菜本身有问题",而是行业与企业的发展逻辑,与消 费者对"食品"的期待发生了根本错位——当企业把预制菜当成"降低成本、提高效率的工具",消费者却 在寻找"安全、有温度、承载生活意义的食物";当行业沉迷于"规模竞赛",消费者已在追问"这口饭, 有没有用心做"。 要让预制食品赢回信任,中国企业必须完成五门"必修课":从" ...
4个月爆卖20万袋!日本这家企业不做“成品”,只卖“调味袋”爆火
Sou Hu Cai Jing· 2025-10-07 00:41
Core Insights - The article discusses the opportunity for innovation in the prepared food industry, particularly in the context of consumer trust and quality concerns surrounding pre-prepared meals [2][3][4]. Industry Analysis - The prepared food sector is facing a trust crisis due to consumer concerns about quality and safety, despite a strong recognition of the convenience offered by these products [3][4]. - The market for frozen pre-seasoned meat products in China has seen an annual growth rate exceeding 24% since 2007, indicating a significant demand for convenient meal solutions [6]. - A new product, "pre-seasoned frozen ingredient base," has emerged to address consumer pain points related to the preparation and quality of meat, allowing for easy meal preparation without compromising freshness [7][10]. Consumer Behavior - Consumers are increasingly looking for solutions that balance efficiency and quality, with a strong desire to avoid compromises on health and experience [12]. - The new product has gained popularity among dual-income families, particularly those with children, achieving over 200,000 units sold within four months of its launch [12]. Innovation and Development - The article emphasizes the importance of technological advancements and product iterations in restoring consumer trust and enhancing the perception of prepared foods [10][12]. - Foodaily's initiative, "Global Innovation Tasting," aims to showcase successful product innovations from over 70 countries, highlighting the need for cross-category input to drive creativity and development in the food industry [14].
预制菜信任危机,如何破局?
Hu Xiu· 2025-09-18 12:50
Core Viewpoint - The ongoing controversy surrounding "pre-made dishes" in the restaurant industry has led to a significant shift in how companies approach this concept, revealing a deep-seated fear and stigma associated with it [2][3]. Group 1: Industry Response - Many restaurants are taking proactive measures to distance themselves from the "pre-made" label, as evidenced by the Green Tea restaurant in Shenzhen removing signs that advertise "no pre-made dishes" [1][2]. - Haidilao has also begun labeling some of its children's meal options as "partially pre-processed," indicating a move towards transparency in their offerings [1]. - A county in Henan has rebranded its pre-made dish park as a "green food innovation demonstration industrial park," reflecting a broader trend of avoiding the "pre-made" terminology [1]. Group 2: Trust Issues and Consumer Perception - The stigma around "pre-made dishes" largely stems from a lack of industry standards, leading to a trust crisis and a disconnect in consumer understanding [3][4]. - Consumers often associate "pre-made" with poor quality, unhealthiness, and low cost, which creates a dilemma for restaurants that rely on pre-made ingredients but fear losing customers due to negative perceptions [3][5]. - The absence of a unified definition and standards for pre-made dishes exacerbates information asymmetry, leaving consumers anxious about the quality and safety of their food [3][4]. Group 3: Solutions and Recommendations - Establishing a transparent and mandatory standard system is crucial for rebuilding trust in the industry and alleviating the stigma associated with "pre-made dishes" [3][5]. - Companies need to openly communicate how their food is processed and the safety standards in place to address consumer concerns about the unknown [5][6]. - Some companies, like Laoxiangji, are already taking steps to clarify their offerings by categorizing dishes based on their preparation methods, thus empowering consumers with clear choices [5][6]. Group 4: Rebranding and Conceptual Shift - A suggestion has been made to rebrand "pre-made dishes" as "pre-made ingredients," which could help shift public perception and highlight the innovative value of this sector [5][6]. - The essence of the restaurant industry should focus on safety and quality rather than merely the "freshly made" narrative, as both factory standardization and traditional cooking have their merits [6].