Core Viewpoint - Xibei launched a promotional campaign offering 100 yuan vouchers to customers dining in-store, aimed at restoring customer relations following the controversy over pre-prepared dishes [1][4][6] Group 1: Company Actions - The 100 yuan voucher campaign began on September 24, with the first day seeing over 100 vouchers distributed at the Jinan Henglong Plaza store [4] - The store reported a recovery in customer traffic, with over 70 tables occupied during lunch hours on September 25, indicating a gradual return of patrons [4][6] - Xibei has implemented several corrective measures, including switching to non-GMO cooking oil and ensuring that dishes like lamb skewers are prepared fresh in-store [3][6] Group 2: Consumer Reactions - Customers expressed mixed feelings about pre-prepared dishes, with some prioritizing health and cleanliness over the preparation method, while others were concerned about transparency [3][7] - A recent article published by Xibei's official account was criticized for being overly emotional and was subsequently removed due to backlash [4][5] Group 3: Industry Context - The ongoing debate surrounding pre-prepared dishes highlights two main issues: the need for restaurants to disclose the use of such dishes and how companies should address consumer concerns [7] - Industry experts emphasize the importance of establishing clear standards and regulations for pre-prepared dishes to enhance consumer trust and avoid chaotic competition [7]

Core Viewpoint - The conflict between Luo Yonghao and Xibei over the issue of "pre-made dishes" has escalated into a public debate, drawing significant attention within the restaurant industry and beyond [3][8]. Group 1: Background of the Conflict - The controversy began when Luo Yonghao criticized Xibei on social media, claiming that the restaurant primarily serves pre-made dishes at high prices, and called for mandatory labeling of such dishes [3]. - Xibei's founder, Jia Guolong, responded by asserting that their dishes are 100% free of pre-made ingredients and invited public inspection of their kitchens [3][6]. - The strong rebuttal from Xibei intensified the debate, leading Luo to present industry reports and evidence to support his claims, which resulted in a flood of public responses [3][6]. Group 2: Developments and Reactions - On September 15, Xibei issued a public apology, which prompted Luo to announce that he would no longer pursue the matter further, although he continued to question the discrepancies between Xibei's promises and their actual practices [6][8]. - The exchange included personal attacks, with Jia labeling Luo as a "network black society," which Luo countered by accusing Jia of defamation [3][6]. - The incident has raised questions about transparency and consumer trust in the restaurant industry, with Luo emphasizing the need for businesses to be honest about their food sourcing [5][6].

Core Viewpoint - The company West B is making significant operational changes in response to customer demands and recent controversies regarding the use of pre-prepared dishes, aiming to enhance customer experience and transparency [1][4]. Group 1: Company Adjustments - West B plans to implement nine adjustments across its nationwide stores by October 1, including switching to freshly made dishes and using non-GMO soybean oil for cooking [1]. - The adjustments include changing children's meals to freshly made beef patties and ensuring that all dishes are prepared on-site to improve food safety and quality [1][8]. Group 2: Controversy and Public Response - The controversy surrounding West B intensified after comments made by its founder, which led to public backlash and criticism from notable figures like Luo Yonghao, who accused the company of misleading customers regarding pre-prepared dishes [3][4]. - Following the backlash, West B experienced a significant drop in daily revenue, with reported losses of up to 300,000 yuan on certain days [8]. Group 3: Industry Context - The pre-prepared food sector is under scrutiny, with regulatory bodies pushing for transparency in the use of such products in the restaurant industry [6][7]. - The overall restaurant industry is facing challenges, with West B's revenue declining and average profit margins reported at 5% for the first half of the year [8].

罗永浩与西贝莜面村的舆论战持续发酵。 贾国龙强调西贝门店菜品均不是预制菜，中央厨房仅提供预加工原料，最终烹饪环节在门店完成。同 时，西贝宣布自9月12日起在全国门店推出"罗永浩菜单"，并承诺"不好吃不要钱""后厨开放参观"。 罗永浩则在微博发布10万元悬赏，征集西贝使用预制菜的"真凭实据"，并质疑西贝菜品存在"隔夜重 烤"味道，称现场反馈"挺好"仅为礼貌性客套。 截至9月12日，双方尚未进入法律程序，但舆论战仍在持续。9月12日下午，西贝莜面村在其官方账号发 布致全体合作伙伴和顾客的公开信，表示罗永浩在微博中对西贝的指责不实，针对所涉菜品在门店端的 实际制作方式，西贝莜面村将13道菜品具体制作过程的"作业指导书"正式向全社会公布。南都N视频记 者留意到，"作业指导书"还包括出品品相、切配等。 昨晚（9月12日），罗永浩在B站、抖音、微博等多个平台直播。罗永浩在直播间展示了媒体探访西贝 莜面村后厨直播的内容，包括冷冻的食材等。罗永浩表示，"西贝不仅卖预制菜，据我了解，他应该是 所有卖预制菜的餐厅里卖得最贵的。" 继续吐槽西贝之外，罗永浩还在直播间表示，餐饮店用预制菜是合法的，他以老乡鸡举例，老乡鸡在餐 厅标注了 ...