近日，罗永浩公开吐槽电信宽带"名不副实"的事件持续发酵，不少网友纷纷跟风吐槽，自家网络也存在 带宽缩水问题，且常常面临投诉无门或维权无果的困境。 作为兼具自然垄断属性与公共服务属性的基础行业，电信运营商本应坚守诚信底线，但部分企业以"超 高带宽"为宣传噱头，却对实际服务能力避而不谈，这种行为不仅违背企业社会责任，更涉嫌侵犯消费 者合法权益。 事实上，类似的问题早有先例。 青岛的张先生在续交宽带费时，被运营商告知可将原2M带宽升级至4M，年费也随之从600元涨至900 元。然而升级后，张先生并未感受到任何网速提升，与同为4M带宽的朋友家相比差距明显。自行安装 测速软件后，实测网速仅1M左右，后续三个月内三次复测结果基本一致。多次与运营商沟通后，对方 仅同意退还费用差价，拒绝承认欺诈行为。运营商辩称，线路最大承载带宽为4M，但张先生所在片区 仍为ADSL网络，理论网速上限仅2M，升级计划需统一安排。 作者：中新网特约法律专家 钺钺 从法律视角看，消费者的知情权是不可侵犯的底线。 《消费者权益保护法》明确规定，消费者享有知悉商品或服务真实情况的权利，有权要求经营者提供服 务内容、规格、性能等关键信息。 即便工信部有 ...

【#"生产日期见合格证"成空谈？安庆消费者购散装巧克力遇"隐龄"难题#】"同样是散装巧克力，别人 家的生产日期清清楚楚，我买的却只写"生产日期见合格证"，可我作为消费者根本看不到合格证，这到 底是合格食品还是"三无"产品？"近日，安徽省安庆市消费者赵先生向媒体反映了自己的糟心事。他于 2025年12月5日在当地发润家超市七街店购买的世缘牌散装巧克力，因未明确标注生产日期，让他忧心 忡忡，既担心食品已过期危害健康，也认为自身的消费者知情权受到了严重侵犯。大家对此怎么看？欢 迎在下面讨论留言！#食品安全 # @奋斗光彩 ...

安先生手机预估价及最终质检价 预估回收价4500元，寄给对方后又被直接砍掉1500元，您在网络平台手机以旧换新的时候，有没有过类似的遭遇？进入平台以旧换新页面，填写自己手机 的情况，平台会给出一个收购价格，您如果同意这个价格会将手机寄给平台回收商。 这看起来是个公平交易，但是当平台收到手机后，却开始讨价还价，甚至恶意压价，这也引起了消费者的不满，一起来看两个案例。 旧手机回收遭遇平台恶意压价 今年10月，大连的安先生在购物平台以旧换新购买了一个新手机，并将自己正在用的手机卖给了平台。当时平台给出的手机回收价格为4488元。安先生接 受了这个价格，随后将手机寄给了平台。然而平台收到手机后，给出的二次报价让他无法接受。 安先生介绍："对方说我的手机有明显的磕碰、划痕和掉漆，回收价从原来的4488元变成3017元。我打开检测报告里的图，没有看到值1500元的磕碰掉漆 划痕。" 随后几天，安先生一直在联系购物平台和回收方客服，要求提供清晰照片，等到的是可以将回收价格提高到3200元的短信通知。在3天后终于联系到人工 客服，给出的答案，让安先生更加不能接受。 回收平台客服说："放大看，按键右侧有两个白点，应该是磨损的颜 ...

预估回收价四千五百元，到手直接砍掉一千五，您在网络平台对手机以旧换新的时候有没有过类似的遭遇？进入平台以旧换新页面，填写自己手机的情况， 平台会给出一个收购价格，您如果同意这个价格会将手机寄给平台回收商。这看起来是个公平交易，但是当平台收到手机后，却开始了讨价还价，甚至恶意 压价，这也引起了消费者的不满，一起来看两个案例。 随后的几天，安先生一直在联系购物平台和回收方客服，要求提供清晰照片，等到的是可以将回收价格提高到3200元的短信通知。在三天后终于联系到人工 客服，给出的答案，让安先生更加不能接受。 回收平台客服：放大看，按键右侧有两个白点，应该是磨损的颜色变浅。 安先生并未从对方提供的照片上找到这两个白点，安先生要求对方把手机退回，取消这笔订单。之后事情迎来了反转，平台开始主动联系安先生逐渐提高回 收价格，从3400元开始一路涨到了4200元，见安先生依然要求退回手机，最后竟然同意以最初的报价4488元回收手机。安先生没有同意对方报价，最终坚持 退回了手机。 与安先生有相同经历的还有广东的曹先生，同样是以旧换新卖出旧手机，平台给出的预估价格为3810元，在10月24日平台收到手机后给的质检价格为2851 ...

Core Viewpoint - A recent controversy has arisen regarding a membership supermarket that has obscured important product information, potentially violating consumers' right to know. The Jiangsu Consumer Protection Committee has urged businesses to enhance compliance awareness and prioritize consumer demands [1][3][4]. Group 1: Product Information Transparency - The Jiangsu Consumer Protection Committee discovered that not only the membership supermarket but also several other online supermarkets have products with obscured labels, which prevents consumers from accessing complete information [3]. - Providing clear and complete product labeling is a legal requirement under the current Food Safety National Standard for Prepackaged Food Labeling (GB 7718-2011) and is essential for safeguarding consumers' right to know [3]. - Consumers typically rely on labeling to make informed purchasing decisions, especially online where they cannot physically inspect products. The practice of obscuring critical information such as production dates and shelf life is contrary to legal regulations and undermines transparency [3][4]. Group 2: Recommendations and Future Standards - The Jiangsu Consumer Protection Committee recommends that businesses should strengthen their compliance awareness and view product labeling as a fundamental responsibility to gain consumer trust rather than merely a response to regulatory oversight [4]. - In March 2023, the National Health Commission and the State Administration for Market Regulation released a revised version of the Prepackaged Food Labeling Standard (GB 7718-2025), which will take effect on March 16, 2027, aimed at optimizing and upgrading labeling requirements based on over a decade of practical experience [5].

Core Points - Zhang Yazhou, the car owner involved in the Tesla roof protest, announced that Tesla has appealed against the first-instance ruling by the Beijing Daxing District People's Court, which ordered Tesla to provide complete driving data from 30 minutes before a traffic accident [1] - The court's decision was based on the recognition of consumer rights to information, deeming the data provision necessary for a comprehensive analysis of the vehicle's condition during the incident [1] - Zhang plans to apply for enforcement of the court's ruling and judicial appraisal of the data's authenticity and completeness [1] Group 1 - The first-instance ruling required Tesla to provide driving data from February 21, 2021, within ten days of the ruling's effectiveness [1] - Zhang expressed respect for Tesla's legal rights regarding the appeal and emphasized that the second-instance trial will focus on whether Tesla should provide the data, not on the content of the data itself [1] - Zhang previously faced a defamation lawsuit from Tesla related to her protest at the Shanghai Auto Show, resulting in a court ruling that she must apologize and pay 170,000 yuan [2]

Core Viewpoint - Xibei launched a promotional campaign offering 100 yuan vouchers to customers dining in-store, aimed at restoring customer relations following the controversy over pre-prepared dishes [1][4][6] Group 1: Company Actions - The 100 yuan voucher campaign began on September 24, with the first day seeing over 100 vouchers distributed at the Jinan Henglong Plaza store [4] - The store reported a recovery in customer traffic, with over 70 tables occupied during lunch hours on September 25, indicating a gradual return of patrons [4][6] - Xibei has implemented several corrective measures, including switching to non-GMO cooking oil and ensuring that dishes like lamb skewers are prepared fresh in-store [3][6] Group 2: Consumer Reactions - Customers expressed mixed feelings about pre-prepared dishes, with some prioritizing health and cleanliness over the preparation method, while others were concerned about transparency [3][7] - A recent article published by Xibei's official account was criticized for being overly emotional and was subsequently removed due to backlash [4][5] Group 3: Industry Context - The ongoing debate surrounding pre-prepared dishes highlights two main issues: the need for restaurants to disclose the use of such dishes and how companies should address consumer concerns [7] - Industry experts emphasize the importance of establishing clear standards and regulations for pre-prepared dishes to enhance consumer trust and avoid chaotic competition [7]

Core Viewpoint - The incident at the Marriott hotel in Changzhou highlights issues of transparency and consumer rights regarding the reuse of hotel amenities, specifically slippers, which were not clearly labeled as reusable, leading to customer dissatisfaction and trust erosion [2][6][7]. Group 1: Consumer Experience - A guest discovered that the slippers provided by the hotel were reused, leading to outrage over hygiene concerns, especially given the high cost of the stay [2][4]. - Social media reactions revealed a widespread sentiment of dissatisfaction among previous guests regarding the cleanliness and reuse of hotel slippers [4]. Group 2: Hotel's Response and Practices - The hotel claimed that the slippers were not labeled as disposable, thus implying they could be reused, which raises questions about consumer rights and the responsibility of hotels to inform guests [6][7]. - The hotel stated that the slippers were washed and disinfected to commercial standards, but the lack of transparency about the cleaning process left guests skeptical [12][18]. Group 3: Economic Implications - The cost of a disposable slipper is approximately 0.5 yuan, while a washable cotton slipper costs around 4 yuan, indicating significant cost savings for the hotel when reusing slippers [9]. - With an estimated 294 rooms and an average occupancy rate of 60%, the hotel could save over 100,000 yuan annually by reusing slippers, while also promoting an environmentally friendly image [11]. Group 4: Hygiene Concerns - Studies indicate that even after multiple washes, cotton slippers can still harbor bacteria, raising concerns about the effectiveness of the hotel's cleaning processes [17][18]. - The design of cotton slippers may contribute to hygiene issues, as they can trap dirt and bacteria in hard-to-clean areas [15][17]. Group 5: Regulatory Environment - Current regulations do not require hotels to explicitly state whether items like slippers are disposable or reusable, creating a loophole that hotels can exploit [21]. - The lack of clear guidelines on the reuse of items in hotels leads to a situation where both consumers and hotels operate under different assumptions about hygiene and cleanliness [22]. Group 6: Conclusion and Recommendations - The incident underscores the need for hotels to be transparent about their practices and to clearly communicate the reuse of items to maintain consumer trust [24][25]. - A genuine commitment to sustainability should involve open communication with guests about practices rather than hiding behind vague policies [24][25].

Group 1: Food Safety Perspective - The term "pre-prepared dishes" does not equate to unsafe food according to the Food Safety Law, which defines food safety as being non-toxic, harmless, and meeting nutritional requirements without causing health hazards [1] - The notification on strengthening food safety supervision for pre-prepared dishes supports the establishment of industrial clusters for this sector, indicating a regulatory push for its development [1] - The risk control for pre-prepared dishes is comparable to other food service activities, and their safety risks are often perceived to be lower than those of freshly prepared meals [1] Group 2: Product Quality Perspective - Currently, "pre-prepared dishes" are not classified as substandard food under the Product Quality Law, as there is no clear legal definition or national standard for them [2] - The lack of a defined standard for "pre-prepared dishes" means there is insufficient legal basis to classify them as inferior products, which will change once definitions and standards are established [2] Group 3: Consumer Rights Perspective - The Consumer Rights Protection Law mandates that businesses provide truthful and comprehensive information about products, leading consumers to expect transparency regarding pre-prepared dishes [3] - Due to the absence of clear standards, many businesses do not disclose information about pre-prepared dishes, but proactive disclosure could enhance consumer trust and market returns [3] - The legal protection of consumer rights will improve as definitions and standards for "pre-prepared dishes" become clearer [3]

Core Viewpoint - Meituan has introduced a pilot program for displaying "hot dishes freshly made" information on its platform to enhance consumer awareness and assist restaurants in showcasing their offerings more effectively [1] Group 1: Company Initiatives - Meituan's restaurant product manager stated that the "hot dishes freshly made" information section is currently in a trial phase [1] - The initiative aims to fulfill consumer rights to information regarding restaurant operations and to help restaurants present their kitchen dynamics online [1] - Future enhancements will include additional information display features to meet consumer needs for transparency about offline restaurant operations [1]