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Salesforce's Head of AI Sees Digital Labor Revolution
Bloomberg Television· 2025-07-09 21:32
I am curious about how much we've actually seen the use of AI, not so much with your customer base, but internally within Salesforce itself. Yeah. Well, Romain, thanks for having me.Look, the moment of the digital labor revolution is upon us when we think about this, as is 41% of all time for workers are spending on repetitive or low value tasks, and organizations need a new labor model that unlocks AI and humans working together. And so we are like every business going through this massive transformation t ...
Salesforce's Data Cloud ARR Soars 120%: Is It the Next Sales Lever?
ZACKS· 2025-07-09 14:11
Core Insights - Salesforce, Inc.'s Data Cloud is experiencing significant growth, with annual recurring revenues (ARR) increasing by 120% year over year, surpassing $1 billion in the first quarter of fiscal 2025 [1][9] - The integration of Data Cloud with artificial intelligence (AI) features is evident, as nearly 60% of Salesforce's top 100 deals in the first quarter included both [2][9] - Data Cloud is essential for Salesforce's digital labor and intelligent automation initiatives, particularly in conjunction with the new AI-based product, Agentforce [3] Company Performance - Salesforce has utilized Data Cloud to enhance internal efficiency, notably reducing lead routing time from 20 minutes to 19 seconds in Slack [4] - The company's stock has declined by 18.1% year to date, contrasting with a 16.5% increase in the Zacks Computer – Software industry [8] Competitive Landscape - Salesforce's Data Cloud faces competition from Microsoft and Snowflake, both of which are prominent in enterprise data management [5] - Microsoft leverages its Azure Data services, which integrate with its broader ecosystem, providing a strong alternative for businesses already using Azure [6] - Snowflake specializes in cloud-based data warehousing, focusing solely on data management, which allows for easy storage, processing, and sharing of large volumes of data [7] Valuation and Earnings Estimates - Salesforce trades at a forward price-to-earnings ratio of 23.07, significantly lower than the industry average of 34.23 [10] - The Zacks Consensus Estimate indicates a year-over-year earnings increase of approximately 10.8% for fiscal 2026 and 11.5% for fiscal 2027, with upward revisions in estimates over the past 30 days [11]
2 Artificial Intelligence (AI) Stocks (Besides Nvidia) to Buy Hand Over Fist for the Long Term
The Motley Fool· 2025-06-28 08:23
Nvidia supplies the best data center chips for artificial intelligence (AI) development, and with a market capitalization of $3.6 trillion, it's now one of the largest companies in the world. There is still room for its stock to move higher, but investors who already own it might be looking for other AI names with growth potential.C3.ai (AI -1.70%) developed a portfolio of over 130 ready-made applications to help businesses accelerate their adoption of AI. Upstart Holdings (UPST 0.13%), on the other hand, c ...
Salesforce Says AI Is Doing 30% of Its Coding and Customer Service
PYMNTS.com· 2025-06-26 17:35
Artificial intelligence is doing 30% to 50% of the work at Salesforce when it comes to engineering, coding, support and service, according to CEO Marc Benioff.By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.That sh ...
AI Runs Up To Half The Show At Salesforce, CEO Says
Benzinga· 2025-06-26 15:18
Salesforce, Inc. CRM CEO Marc Benioff said on Thursday that artificial intelligence is now responsible for handling between 30% and 50% of the company's workload. The Details: Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, Benioff told CNBC in an interview.The CEO emphasized that everyone must recognize how AI is taking over jobs previously done by humans, enabling teams to concentrate on higher-value activities.Read Next: AST SpaceMobile Stock Downgraded, Rocket ...
Salesforce (CRM) 2025 Conference Transcript
2025-06-10 18:47
Salesforce (CRM) 2025 Conference June 10, 2025 01:45 PM ET Speaker0 Everybody. Good morning for some. It's Keith Bachman here. We're from BMO. We're sorry we're a touch late. We've run over, I gather, in terms of our virtual conference. But for me, this is my last I'm thrilled to have Salesforce on with us. There's a a few from IR, but we're just gonna go to Susan. And a way to start this is we're gonna ask Susan to give her background before we launch into questions since, as Alex has told me, this is the ...
salesforce(CRM) - 2026 Q1 - Earnings Call Transcript
2025-05-28 22:02
Financial Data and Key Metrics Changes - The company reported Q1 revenue of $9,830,000,000, an increase of 8% year over year [22][57] - Subscription and support revenue grew by 9% in constant currency [22][58] - Remaining performance obligation (RPO) reached $60,900,000,000, up 13% year over year [24][61] - Current remaining performance obligation (CRPO) ended at $29,600,000,000, up 12% year over year [61] - Operating cash flow was $6,500,000,000, a 4% increase year over year [61] - The company raised its fiscal year 2026 revenue guidance by $400,000,000 to a range of $41,000,000,000 to $41,300,000,000 [62] Business Line Data and Key Metrics Changes - Strong growth was observed in the small and medium market business, achieving double-digit new bookings growth [23][24] - Data Cloud surpassed 22,000,000,000,000 records, up 175% year over year [30] - AgentForce reached over $100,000,000 in annual operating value (AOV) [29] - Data Cloud and ARR grew more than 120% year over year, contributing over $1,000,000,000 to the business [32] Market Data and Key Metrics Changes - Strong new business growth was noted in the UK, France, Canada, and Asia Pacific, particularly South Asia [60] - The company experienced strong performance in the Communications and Media and Health and Life Sciences sectors, while Retail and Consumer Goods and Public Sector showed more measured performance [60] Company Strategy and Development Direction - The acquisition of Informatica for $8,000,000,000 is seen as a transformational step to enhance the company's AI and data capabilities [8][20] - The company is focused on maintaining a disciplined approach to acquisitions and capital allocation, emphasizing customer success and strategic fit [17][20] - The integration of AgentForce and Data Cloud is expected to drive significant growth and market differentiation [20][32] Management's Comments on Operating Environment and Future Outlook - Management expressed excitement about the growth opportunities in AI and enterprise software, highlighting the importance of data transformation for businesses [12][26] - The company is committed to maintaining margin and cash flow frameworks while pursuing growth initiatives [70][74] - Management noted that the current economic environment has not significantly impacted customer behavior, maintaining confidence in the pipeline [94][95] Other Important Information - The company introduced a new consumption-based pricing model, Flex credits, to enhance customer experience [27] - The company is focused on operational excellence to maximize shareholder value, with a strong emphasis on efficiency and profitability [54][61] Q&A Session Summary Question: When will AgentForce and Data Cloud become bigger drivers for overall growth rates at Salesforce? - Management acknowledged the importance of growth and emphasized the need for balanced execution while focusing on distribution and investment in sales capacity [68][70] Question: Have macroeconomic uncertainties affected customer behavior? - Management reiterated the strength of their balanced portfolio and strong momentum in data and AI, expressing confidence in their guidance despite headwinds [93][94] Question: How will the combined portfolio of Tableau, MuleSoft, and Informatica change the game for the company? - Management highlighted the integration of Tableau into the core Salesforce functionality and its role in enhancing the agentic layer, which is crucial for customer engagement [99][100]
salesforce(CRM) - 2026 Q1 - Earnings Call Transcript
2025-05-28 22:02
Salesforce (CRM) Q1 2026 Earnings Call May 28, 2025 05:00 PM ET Company Participants Michael Spencer - EVP, FP&A & Investor RelationsMarc Benioff - Chair, CEO & Co-FounderRobin Washington - President & Chief Operating and Financial OfficerMiguel Milano - President & Chief Revenue OfficerBrent Thill - Tech Sector Leader, Software/Internet ResearchRaimo Lenschow - Managing DirectorSrini Tallapragada - President & Chief Engineering OfficerBradley Sills - Managing DirectorBrad Zelnick - Managing DirectorKash Ra ...
salesforce(CRM) - 2026 Q1 - Earnings Call Transcript
2025-05-28 22:00
Financial Data and Key Metrics Changes - The company reported Q1 revenue of $9,830,000,000, an increase of 8% year over year [20] - Subscription and support revenue grew by 9% in constant currency [21] - Non-GAAP operating margin for the quarter was 32.3% [22] - Remaining performance obligation (RPO) reached $60,900,000,000, up 13% year over year [22] - Current remaining performance obligation (CRPO) grew by 12% year over year in nominal terms [56] - Operating cash flow was $6,500,000,000, a 4% increase year over year [56] - The company raised its fiscal year 2026 revenue guidance by $400,000,000 to a range of $41,000,000,000 to $41,300,000,000 [57] Business Line Data and Key Metrics Changes - Strong growth was observed in the small and medium market business, achieving double-digit new bookings growth [21] - Data Cloud surpassed 22,000,000,000,000 records, up 175% year over year [28] - AgentForce reached over $100,000,000 in annual operating value (AOV) [27] - Data Cloud and ARR grew more than 120% year over year, contributing over $1,000,000,000 to the business [30] Market Data and Key Metrics Changes - The company saw strong new business growth in the UK, France, Canada, and Asia Pacific, particularly South Asia [55] - Comms and Media and Health and Life Sciences industries performed well, while Retail and Consumer Goods and Public Sector showed more measured performance [55] Company Strategy and Development Direction - The acquisition of Informatica for $8,000,000,000 is seen as a transformational step to enhance the company's AI and data capabilities [7][10] - The company aims to achieve accretion on non-GAAP operating margin, non-GAAP EPS, and free cash flow by year two post-acquisition [17] - The focus is on operational excellence and a disciplined approach to mergers and acquisitions [16] Management's Comments on Operating Environment and Future Outlook - Management expressed excitement about the growth opportunities in AI and enterprise software, emphasizing the importance of data transformation for AI success [11][24] - The company is committed to maintaining margin and cash flow frameworks while pursuing growth [64] - Management highlighted the strong momentum in data and AI, with expectations for continued contributions from AgentForce [90] Other Important Information - The company introduced a new consumption-based pricing model called Flex credits [25] - The company plans to add FedRAMP high authorization for AgentForce to cater to the U.S. public sector [26] - The company has seen significant customer success stories, including partnerships with major companies like PepsiCo and Falabella [39][42] Q&A Session Summary Question: When will AgentForce and Data Cloud become bigger drivers for overall growth rates? - Management acknowledged the importance of growth and emphasized a balanced execution approach while focusing on distribution and investment in sales capacity [64][66] Question: Have macro uncertainties affected customer behavior? - Management noted a balanced portfolio and strong momentum in data and AI, which provides confidence in guidance despite headwinds [90] Question: How will the combined portfolio of Tableau, MuleSoft, and Informatica change the game? - Management highlighted the integration of Tableau into the core Salesforce functionality and its role in enhancing the agentic layer and data strategy [95][100]
salesforce(CRM) - 2025 Q4 - Earnings Call Transcript
2025-02-27 01:29
Salesforce, Inc. (NYSE:CRM) Q4 2025 Earnings Conference Call February 26, 2025 5:00 PM ET Company Participants Michael Spencer - Executive Vice President of Finance and Strategy and Investor Relations Marc Benioff - Chair, Chief Executive Officer and Co-Founder Brian Millham - President and Chief Operating Officer Amy Weaver - President and Chief Financial Officer Robin Washington - President and Chief Operating and Financial Officer Conference Call Participants Keith Weiss - Morgan Stanley Kirk Materne - E ...