春运即将到来，国铁集团春运售票新服务、新优惠陆续推出，会给旅客购票带来哪些新体验？ 国铁南昌局上饶站副站长王凯明表示，旅客需登录铁路12306官网或手机APP，进入"我的"页面中找到"我的订单"板块，找到"已支 付"的对应误购车票订单，点击退票选项，核对车票信息和乘车人信息无误后，提交退票申请即可。 ETV /13 IET CCTV/13) n CETV Com 服务上新。在候补购票、在线选铺、起售提醒订阅等服务的基础上，铁路12306客服中心2026年新增60周岁及以上老年人电话购票 受理服务，动态增加客服座席，及时为老年旅客答疑解惑。 同时，铁路12306推出旅客误购票限时免费退等新服务。旅客通过铁路12306平台购买乘车日期为2月2日及以后火车票时，如误购车 票在购票支付成功30分钟内且在开车前4小时以上，购票人可线上自助办理退票，不收取退票费。 年满60周岁、14至28周岁持居民身份证、 港澳台居民居住证、港澳居民来往内地通行证、 台湾居民来往大陆通行证、外国人永久居留身份证 常旅客会员 购票乘车 可分别获票面金额的15倍、10倍积分 E 优惠升级。2026年春运，铁路部门为2026届高校毕业生异地求 ...

Group 1 - A significant cold wave is impacting various regions in China, prompting transportation authorities to enhance monitoring and response measures [1][2][3] - In Beijing, heavy snowfall has led to over 10 centimeters of new snow accumulation, with emergency response teams deployed for snow removal and road safety [1][2] - Hebei Province has mobilized 3,446 personnel and 1,111 pieces of equipment for snow removal, covering a total of 13,232 kilometers of roads [2] Group 2 - Shanxi Province has implemented a proactive approach to snow removal, utilizing both mechanical and manual methods to address the challenges posed by mountainous terrain [2][3] - The China Meteorological Administration has upgraded its emergency response level for severe weather, indicating the seriousness of the cold wave and associated snow and ice conditions [2] - In Shandong Province, a comprehensive snow removal strategy has been established, with over 2,900 personnel and 2,600 snow removal vehicles deployed for continuous operations [3] Group 3 - The railway sector is closely monitoring weather conditions to ensure safe train operations, with various departments coordinating efforts to manage snow and ice impacts [4][5] - Airports, including Beijing Daxing and Wuhan Tianhe, have activated extensive snow and ice removal operations, deploying numerous vehicles and materials to ensure flight safety [5] - Airlines are actively communicating with passengers regarding flight status and providing support for those affected by weather-related disruptions [5]

Core Viewpoint - The article discusses the introduction of special train services in China, specifically focusing on the "snow" symbol for ski equipment transport and other unique identifiers for various services offered by the railway department. Group 1: Special Train Services - The "snow" symbol indicates trains that provide ski equipment transport services for passengers, specifically for routes from Shenyang to Baishan, and does not affect regular passengers [1][2] - Passengers can book ski equipment transport services through the railway app, with fees ranging from 48 to 98 yuan depending on the service level [2] Group 2: Other Service Symbols - The "pet" symbol indicates trains that allow pet transport, with services available on 57 train routes across 43 stations [3] - The "quiet" symbol represents trains with quiet carriages, where noise levels are minimized, and this service will expand to over 8000 trains starting February 1 [10] - The "exchange" symbol allows passengers to use loyalty points to redeem tickets, with recent enhancements to the loyalty program for younger travelers [11] - The "bed" symbol indicates online bed selection services for sleeper trains, allowing passengers to choose their preferred sleeping arrangements [14]

当地时间19日，西班牙国家铁路公司总裁阿尔瓦罗·费尔南德斯·埃雷迪亚表示，科尔多瓦阿达穆斯列车 事故中"人为失误几乎可以排除"。他指出，即使司机操作失误，列车自动系统也会进行纠正，事故更可 能与列车车辆技术状况或铁路基础设施问题有关。 总台记者此前获悉，18日发生脱轨的Iryo西班牙高铁列车为日立制造的Frecciarossa 1000型高速列车，出 厂于2022年，并于今年1月15日刚刚完成最近一次例行技术检修。 西班牙南部科尔多瓦省18日发生的两列高速列车脱轨事故目前已造成至少39人死亡，其中包括其中一列 列车的司机，170人受轻伤，75人被送往医院接受治疗，另有15人伤势严重。（总台记者 廖军华） 目前调查仍在进行中，事故原因尚需时日才能得出结论，事故调查委员会已于昨晚抵达现场取证。 ...

f r fr DT okal Tr 2 199 el 1 yo F r suma 图片来源：智通财经援 炒股就看金麒麟分析师研报，权威，专业，及时，全面，助您挖掘潜力主题机会！ 据新华社报道，西班牙南部科尔多瓦省18日晚发生高速列车脱轨相撞事故。西班牙交通大臣奥斯卡·普 恩特说，事故路段轨道更换不久，这起事故"极为蹊跷"。他表示，政府已启动事故调查程序。 据央视新闻最新消息，事故目前已造成至少39人死亡，其中包括其中一列列车的司机，170人受轻伤， 75人被送往医院接受治疗，另有15人伤势严重。 引社交媒体 据西班牙媒体报道，18日19时40分左右，一列载有300余名乘客、由伊尔约公司运营、从南部城市马拉 加开往首都马德里的高速列车在途经科尔多瓦省阿达穆斯镇附近时，最后三节车厢脱轨进入相邻轨道， 与另一列相向行驶的高速列车相撞，导致后者脱轨。被撞列车由西班牙国家铁路公司运营，从马德里开 往西南部韦尔瓦省。两趟列车上共有484名乘客。 普恩特19日凌晨接受媒体采访时说，现场情况"非常严重"，目前尚无法确定确切伤亡人数。他说，事故 发生在一段"直道"，出事的伊尔约公司的列车"几乎全新"，事故路段的铁轨刚于去年5月 ...

Core Viewpoint - The railway department is expanding the "Quiet Carriage" service to enhance passenger travel experience and promote a civilized, warm, and quiet travel environment, effective from February 1, with over 8,000 trains offering this service nationwide [1][3]. Group 1: Service Expansion - The "Quiet Carriage" service will now include "D" and "G" series trains, excluding sleeper trains, allowing more passengers to enjoy a quieter travel environment [1][3]. - The service was initially piloted in December 2020 on high-speed routes such as Beijing-Shanghai and Chengdu-Chongqing, and has received positive feedback from travelers [3]. Group 2: Passenger Guidelines - Passengers must agree to the "Quiet Agreement" when purchasing tickets for the "Quiet Carriage," which includes maintaining silence, keeping electronic devices on silent, and managing children's behavior [2]. - Train staff will provide friendly reminders and guidance to maintain a quiet and comfortable environment for all passengers [2]. Group 3: Ticketing Process - Tickets for the "Quiet Carriage" can be purchased through the railway 12306 platform, where passengers can select the option to prioritize allocation of seats in the "Quiet Carriage" [3].

Core Viewpoint - The 2026 Spring Festival travel season in China is expected to see a total of 539 million passenger trips, representing a year-on-year increase of 5.0% from the previous year, with peak travel days identified before and after the festival [1]. Group 1: Travel Schedule and Passenger Volume - The Spring Festival travel period will run from February 2 to March 13, 2026, lasting for 40 days [1]. - The national railway anticipates sending 539 million passengers during this period, with a peak travel day expected on February 13 (the 26th day of the lunar month) before the festival and February 23 (the 7th day of the lunar month) after the festival [1]. Group 2: New Services and Features - Starting January 19, a limited-time free refund service for mistakenly purchased tickets will be available, allowing passengers to self-process refunds within 30 minutes of purchase and more than 4 hours before departure without incurring fees [5]. - From February 1, the "quiet carriage" service will expand to include more train types, increasing the number of trains offering this service to over 8,000 [5]. - The railway 12306 app will continue to support student ticket reservations, with an additional two one-way discounted tickets for the 2026 graduating class, allowing a total of six discounted purchases for the academic year [5]. - A new service for migrant workers to reserve tickets through the 12306 app has been launched, allowing verified workers to book tickets for travel between February 2 and March 13 [5].

同时，铁路12306推出旅客误购票限时免费退等新服务。旅客通过铁路12306平台购买乘车日期为2月2日及以后火车票时，如误购车 票在购票支付成功30分钟内且在开车前4小时以上，购票人可线上自助办理退票，不收取退票费。 央视网消息：春运即将到来，国铁集团春运售票新服务、新优惠陆续推出，会给旅客购票带来哪些新体验？ 服务上新。在候补购票、在线选铺、起售提醒订阅等服务的基础上，铁路12306客服中心2026年新增60周岁及以上老年人电话购票 受理服务，动态增加客服座席，及时为老年旅客答疑解惑。 国铁南昌局上饶站副站长王凯明表示，旅客需登录铁路12306官网或手机APP，进入"我的"页面中找到"我的订单"板块，找到"已支 付"的对应误购车票订单，点击退票选项，核对车票信息和乘车人信息无误后，提交退票申请即可。 年满60周岁、14至28周岁持居民身份证、 港澳台居民居住证、港澳居民来往内地通行证、 台湾居民来往大陆通行证、外国人永久居留身份证 常旅客会员 购票乘车 可分别获票面金额的15倍、10倍积分 E ETV /13 IET CCTV/13) n CETV Com 落変学生 铁路12306技术中心客票业务部副主任张 ...

作为2026年春运重点便民服务举措，中铁快运自2026年1月15日起扩大"轻装行"服务试点范围，新 增哈尔滨、长春、天津、石家庄、西安、南昌、南宁、乌鲁木齐、拉萨等城市的92个车站，总数达到 111个，基本覆盖全国省会城市（自治区首府）、直辖市、计划单列市，减轻旅客携带大件行李负担， 让乘坐火车出行更轻松。记者了解到，西安范围内，西安站、西安北站均开通该服务。 据了解，具体流程为，已购车票的旅客可通过铁路12306App、微信小程序及中铁快运微信小程序 预约"轻装行"服务。在同城距离车站35公里内，旅客可根据实际需要选择以下两种"轻装行"服务。一是 出发旅客"门到站"行李搬运服务。办理从出发地到车站的业务，可在开车前48小时至4小时预约，由工 作人员到旅客指定位置上门收取符合托运规定的行李并搬运至出发车站，通过安检后，按照预约要求， 在开车前30分钟将行李存入服务柜或在开车前10分钟送至站台。二是到达旅客"站到门"行李搬运服务。 办理由车站到目的地的业务，可在列车到站前24小时至1小时预约，工作人员在取件后5小时内送达指定 位置。 为进一步提升服务便利性，中国铁路西安局集团有限公司结合西安站、西安北站旅客进出 ...

Core Points - The National Railway Group has completed the adjustment of the train operation schedule for the first quarter of 2026, effective from January 26, 2026 [1] Group 1: Train Schedule Changes - One pair of trains has changed its departure and arrival stations: K257/8 from Tianjin-Emei is now starting and ending at Tianjin West [1] - Three new passenger trains have been added: K1054 from Qingdao North to Jilin, Z159 from Beijing to Rizhao West, and Z160 from Rizhao West to Beijing [1] - A total of 67 passenger trains will operate in the first quarter, with 36 trains in the upward direction and 31 in the downward direction, marking an increase of 3 trains compared to the last schedule adjustment [1] Group 2: Specific Train Schedule Adjustments - There are 14 changes in the train schedules at Cangzhou Station, with specific changes in arrival and departure times for various trains [1] - For example, K665 from Tongliao to Shanghai has a new departure time of 1:01 AM, changed from 0:43 AM, and K258 from Emei to Tianjin West has a new arrival time of 1:41 AM, changed from 1:48 AM [1] - The detailed schedule for Cangzhou Station will be effective from January 26, 2026, including various train types such as express and direct trains [2]