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国网大同供电公司:AI员工重塑业扩报装新模式
Core Viewpoint - The company has successfully launched an AI-driven solution for electricity supply planning, enhancing customer experience and operational efficiency in the Dazhong Yunzhou District [1][3][4]. Group 1: AI Implementation - The AI employee for electricity supply planning was developed to address customer concerns regarding proximity to power sources, time to access electricity, and associated costs [3][4]. - The AI system integrates artificial intelligence and big data throughout the electricity supply process, allowing for automated generation of supply plans based on user input and surrounding infrastructure [4][5]. Group 2: Operational Efficiency - The AI employee enables a "zero-contact" approach between different professional roles and users, streamlining the process and reducing the need for multiple personnel to be present during site assessments [4][5]. - The implementation of the AI system has resulted in a significant reduction in the time required to respond to supply requests, achieving responses within two working days for both low and high voltage users [5][6]. Group 3: Future Developments - The company plans to enhance user experience by adding intelligent recommendation features and expanding the range of services covered by the AI system, including high-frequency business types such as charging station installations and temporary electricity needs [6]. - The AI employee will also facilitate task assignment and ensure service quality, while providing users with easy access to information regarding the supply process and associated costs [5][6].
风范股份:中标约2.28亿元国家电网项目
news flash· 2025-06-03 08:49
风范股份(601700)公告,公司成为国家电网有限公司2025年第十五批采购(特高压项目第二次材料招 标采购)中包9、包39、包55的中标人,中标金额约2.28亿元,约占公司2024年经审计的营业收入的 7.08%。上述项目中标后,其合同的签订和履行对公司经营业绩具有积极影响,但不影响公司业务的独 立性。 ...
国家发展改革委 国家能源局关于深化提升“获得电力”服务水平 全面打造现代化用电营商环境的意见
国家能源局· 2025-06-03 08:38
国家发展改革委 国家能源局关于深化提升"获得电力"服务水平 全面打造现代化用电营商环境的意 见 发改能源规〔2025〕624号 各省、自治区、直辖市、新疆生产建设兵团发展改革委、能源局,北京市城市管理委,天津、上 海、重庆市经信委(工信局),国家能源局各派出机构,国家电网有限公司、中国南方电网有限责 任公司、内蒙古电力(集团)有限责任公司,各有关供电企业: 推进用电营商环境建设,是打造市场化、法治化、国际化一流营商环境的重要组成部分。《国家发 展改革委 国家能源局关于全面提升"获得电力"服务水平 持续优化用电营商环境的意见》(发改能 源规〔2020〕1479号)实施以来,全国实现了用电报装"三零"(零上门、零审批、零投 资)、"三省"(省力、省时、省钱)服务全覆盖,我国用电营商环境得到了根本性改善,人民群众 用电获得感明显增强。当前,我国正迈上全面建设社会主义现代化国家新征程,为全面贯彻落实党 中央、国务院关于优化营商环境决策部署,按照《中华人民共和国能源法》《优化营商环境条例》 等法律法规要求,坚持以人民为中心的发展思想,持续提升"获得电力"服务水平,满足人民群众对 美好生活的高品质用电需求,服务经济社会高 ...
两部门:常态化治理频繁停电
news flash· 2025-06-03 07:23
国家发展改革委、国家能源局联合发布关于深化提升"获得电力"服务水平全面打造现代化用电营商环境 的意见。意见提出,常态化治理频繁停电。巩固频繁停电整治成效。供电企业严格按照"一年内停电次 数不超过5次""连续60天停电次数不超过3次"标准(因恶劣天气等不可抗力和外力破坏造成的停电除外)进 行总体管控,加快问题台区线路"整线成片"标准化治理,实现频繁停电问题动态清零。建立治理成效监 督检验机制。供电企业通过营业厅、门户网站等渠道主动公开所属线路、台区频繁停电整治情况,接受 群众监督。国家能源局派出机构建立跟踪评价、闭环销号工作机制,采取用户走访、现场检查等方式检 验频繁停电治理成效。 ...
国网江苏电力:“春风送暖 电力同行”书写民生电力答卷
Core Viewpoint - The recent customer visit activity "Spring Breeze Sends Warmth, Power Together" by State Grid Jiangsu Electric Power Company emphasizes the importance of understanding public needs and optimizing the electricity business environment, showcasing the company's commitment to serving the people [1][2] Group 1: Customer Engagement and Service Improvement - The company actively listens to customer suggestions and needs through extensive visits to enterprises, communities, and rural areas, aiming to enhance the quality and efficiency of electricity services [1] - In Nanjing, the company promotes rooftop photovoltaic projects to help businesses reduce costs and improve efficiency by providing a "green channel" for grid connection and free energy efficiency diagnostics [1] - In Wuxi, the company addresses the "charging difficulties" faced by residents in old communities by transforming "electricity islands" into "green stations," effectively solving public concerns [1] Group 2: Focus on Agriculture and Community Needs - In Yancheng, the company establishes a three-level linkage mechanism to optimize power supply solutions for agricultural production, ensuring reliable electricity support for high-standard farmland construction [1] - The visit activity is not merely a communication effort but a practical action to convert public urgent needs into actionable tasks, thereby gaining public trust and praise [2] - The company's innovative spirit and practical approach in tackling complex issues reflect its commitment to social responsibility and the principle of "People's Electricity for the People" [2]
国网山西孝义供电公司:电力服务暖人心 锦旗相赠表致谢
一面锦旗,不仅承载着企业对孝义供电公司的工作认可,更代表者沉甸甸的责任与使命。下一步,该公 司将始终秉持"人民电业为人民"的企业宗旨,不断创新服务举措,优化提升供电质量和服务水平,全力 护航企业用上安全电、舒心电、放心电。(邓步攀) 国储山西局四七六处是一个位于山西省孝义市的国家储备基层单位,负责粮食或其他战略物资的储备和 管理等职责,而该单位接入电源国储专线于2000年建成,已有25年的运行历史,其横担支架、线路、电 缆等电力设施均有不同程度的老化,对供用电安全性和可靠性都带来严重考验。在了解到企业需求后, 孝义公司迅速响应,主动延伸供电服务,第一时间安排营销人员与客户对接,详细了解企业用电需求和 规划,组织公司营销、运检等专业人员多次实地勘察,提供专业接火方案,指导帮助该企业优化电力线 路,排查电力隐患,升级改造电力设施,彻底解决其供电容量不足、设备老化、供电可靠性差等问题。 同时,为加快企业办电速度,该公司开辟"绿色通道",简化办事流程,协助用户准备相关报装资料,确 保全流程办电跟踪服务,高效推进。 "供电公司服务真是太贴心了,整个电力接入过程都非常顺利,彻底解决了我们单位的供电可靠性问 题。"国储山西 ...
重庆:端午粽香保电忙
国网重庆武隆供电公司员工在仙女山游客中心指导客户使用充电桩。谭宇凌/摄 "端午节将至,为保障市民平安出游,我们要对线路进行测温、照相,随时查看有无异常现象,防止山火发生。"国家电网重庆电力 (市北运检)红岩共产党员服务队队员杨帆和同事利用无人机开展空中巡检,沿着金凤村、南天门村、华蓥山林场沿线,对位置较高、存 在视线盲区、植被密集区域开展"地面巡查+无人机巡视",累计巡视里程27.32公里,充分了解该片区交通情况、水源情况以及含防火隔离 带、消防力量布置在内的政府山火防控情况。 端午期间,国网重庆电力将加强电网调控,做好线路设备巡检消缺等工作,397支应急抢修队、2693人和711辆抢修车、64台发电车、 107台发电机,24小时在岗值守待命,保障重庆电网安全运行和电力正常供应,全力守护山城万家灯火。 5月30日,端午佳节前夕,处处洋溢着浓厚的节日氛围。世界自然遗产地重庆武隆热闹非凡,天生三桥、仙女山等核心景区游人如织, 景区内民俗展演、特色美食体验等端午活动精彩纷呈。为保障节日期间电力可靠供应,国网重庆市电力公司提前谋划、多措并举筑牢保供 防线。 节前,国网重庆武隆供电公司启动全域充电设施设备升级专项行动, ...
国家电网:粽香里的电力守护
Core Viewpoint - The State Grid Corporation of China has implemented "precise guarantee + innovative service" strategies to ensure reliable electricity supply during the Dragon Boat Festival, deploying extensive resources for emergency repairs and monitoring [1][2][3]. Group 1: Electricity Supply Assurance - During the Dragon Boat Festival, the State Grid organized 25,000 emergency repair teams, with over 203,200 personnel and 56,900 vehicles on standby to ensure reliable electricity supply [1]. - In Hubei's Zigui County, the company utilized drone inspections and data analysis to preemptively address power supply challenges for 11 cultural events [2]. - The company established a "centralized monitoring + three-dimensional inspection" system to safeguard power supply in tourist areas, utilizing real-time monitoring and drone inspections to identify potential risks [3]. Group 2: Event Support and Infrastructure - The State Grid's Mianyang branch conducted thorough inspections of transformers and power lines in preparation for local events, ensuring safety and reliability [4]. - The company deployed emergency power vehicles and personnel to key areas during the Dragon Boat races, implementing a "group care, segment responsibility" mechanism for power supply [4]. Group 3: Green Travel Initiatives - The State Grid's smart vehicle networking platform predicted a 20% increase in charging volume during the festival, with expected service charging exceeding 67 million kilowatt-hours [5]. - The company identified 5,165 key charging stations for enhanced support, conducting inspections and ensuring optimal conditions for electric vehicle charging [5]. - In Beijing, the State Grid maintained charging stations at 22 highway service areas and 29 popular tourist spots to meet the increased demand [6]. Group 4: Infrastructure Development - The State Grid is advancing 140 key projects to enhance summer electricity supply capacity, with significant construction activities ongoing [7]. - In Shanghai, a critical upgrade to the 500 kV Gu Lu-Yang Gao line was completed, utilizing new composite wire technology to improve network efficiency [8]. - In Fujian, construction teams are actively working on a 500 kV substation, ensuring precise monitoring and adherence to safety standards during the project [8].
国网北京电力确保端午假期供电安全可靠
2025年端午假期,北京市以"悠悠端午情·京采夏日行"为主题,将精心策划推出1700余场精彩活动,涵盖民俗活动、文旅体 验、体育赛事、文艺演出等各个方面。国网北京市电力公司全力保障电网平稳运行和广大客户供电安全可靠,优化调派360名 应急救援人员、1700余名配网应急抢修人员、80台套发电车、700余辆抢修车和358台小型发电机,随时做好应急供电工作。 节日期间,国网北京电力将密切跟踪电网负荷变化情况,科学安排电网运行方式。综合运用卫星遥感、远程视频监控等手 段,确保各类电力设备稳定运行。加强对应急指挥中心、重要交通枢纽等城市运行重要客户和旅游景点、购物商圈、节庆活动 等场所的用电安全服务。同时,实时关注天气变化情况,根据天然光采集系统,随时做好城市照明精细化开关灯准备,并安排 路灯运维人员加强对首都核心区、旅游景点、交通枢纽等人员密集场所及周边路灯设备的特巡看护,保障市民出行安全。 ▲5月29日,国网北京大兴供电公司机场供电服务中心员工对大兴国际机场1号公共充电站开展巡视测温工作,护航旅客绿 色出行。(张章 摄) 为做好节日期间电动汽车充电设施服务保障,国网北京电力提前组织对22个高速服务区、29个热门旅游 ...
夜市服务“不打烊” 守护城镇“烟火气”
随着天气逐渐变暖,临汾夜市摊点逐渐增多,客流量不断攀升,"烟火气"回来的同时,给供电保障也提出了新的要 求,该公司实时监测烧烤经营集中区域相关供电台区的用电负荷和电量变化。 在现场,"两队"队员采用"检查+宣传"的模式,对商户的用电情况进行了详细检查,提醒广大商户在营业时一定要注 意用电安全。同时,队员们指导商户做好排插布置,规范私拉乱接、使用老化破损的线路及排插等电器设备的情况,积 极引导商户安全、高效、有序用电,确保夜市摊点用电安全无死角,设备零缺陷、用电零隐患,全方面做好电力支撑保 障。 "师傅,你这个电煮锅的导线接头可得用绝缘胶带缠好了,配电箱里的每个螺丝都要拧紧,晚上摊点周边大人小孩都 是来消费的,稳稳当当才安全。"近日,国网临汾供电公司太行黎明共产党员服务队和青年突击队(以下称"两队")走 进"烧烤啤酒市集"夜市,护航安全用电,用暖心服务助力地域经济发展。 下一步,国网临汾供电公司将持续加大对夜市经济的服务力度,定期对夜市进行安全用电检查,优化电力营商环境, 以"满格电力"护航"烟火人间",用实际行动彰显国企责任担当,为地方经济高质量发展注入"红色动能"。 【责任编辑:刘澄谚 】 此外,在夜间用电 ...