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“向上取整”为何成了“行业惯例”?
Xin Hua Wang· 2025-08-12 06:22
Core Viewpoint - The practice of "rounding up" charges in various industries, including shared charging, bike-sharing, and parking, has raised concerns regarding consumer rights and fairness [2][4][8]. Industry Practices - "Rounding up" has become a common practice across multiple sectors, leading to instances where consumers are charged for time they did not fully utilize, such as parking fees being charged for 45 minutes despite only exceeding the limit by a few seconds [2][4]. - The charging model for shared charging devices, where a user is charged for a full 30 minutes despite only using the service for a few minutes, exemplifies this issue [4][5]. Consumer Rights - Experts argue that the "rounding up" pricing strategy is unfair and potentially violates consumer protection laws, as it does not adhere to principles of fair and reasonable pricing [8][9]. - Consumers are encouraged to assert their rights by requesting refunds for overcharges and can escalate complaints to consumer protection organizations if necessary [10]. Regulatory Response - The National Postal Administration has addressed similar issues in the express delivery industry, urging companies to revise their weight-based charging practices to be more transparent and fair [8]. - There is a call for increased regulatory oversight to ensure that companies comply with fair pricing standards and to impose penalties for non-compliance [9].
快递收费“向上取整”?这个毛病不能惯着
Zhong Guo Jing Ji Wang· 2025-07-03 01:48
Core Points - Some express delivery companies are found to engage in "rounding up" practices when charging for weight, leading to consumers being charged for higher weights than actual, such as charging 3 kg for a 2.7 kg package [1] - This issue is not unique to the express delivery industry, as similar "rounding up" practices are observed in parking, boat rentals, and shared charging services [1] - The new national standard for express delivery services mandates the use of accurate measuring tools to determine the actual weight and volume weight of packages, indicating that the "rounding up" practice is non-compliant [1] Industry Implications - The practice of "rounding up" may seem trivial, but it accumulates to undermine the consumer environment and infringe on consumer rights [2] - The debate over billing rules reflects a broader issue of fairness and justice in market transactions, emphasizing the need for transparent and honest service ecosystems [2] - Relying on "rounding up" for small profits can damage long-term reputation and consumer trust, highlighting the importance of fair pricing practices [2]
京津冀双节严查价格陷阱:外卖打包费明码标价 商场等交易场所串通涨价最高处500万元的罚款
Bei Jing Shang Bao· 2025-04-29 10:47
Group 1 - The Beijing, Tianjin, and Hebei market supervision authorities issued a reminder to regulate market pricing behavior during the "May Day" and "Dragon Boat Festival" holidays, emphasizing the prohibition of price fraud and price manipulation [1][2] - Operators are required to strictly adhere to pricing laws and regulations, ensuring clear pricing and avoiding deceptive pricing practices in e-commerce and live marketing [1] - Specific guidelines were provided for key industries, including transportation, hospitality, and food services, mandating clear pricing and prohibiting unauthorized price increases after booking [1] Group 2 - Increased supervision and inspection efforts will be implemented during the holidays, with severe penalties for violations, including fines up to 500,000 yuan for serious offenses [2] - Violations of clear pricing regulations may result in fines of up to 5,000 yuan, while price fraud and collusion can incur penalties of up to five times the illegal gains or 500,000 yuan [2]