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先行突破!中国平安旗下居家养老管家服务获“五星级评价”
Zhong Guo Jing Ji Wang· 2025-12-11 08:49
据悉,中国质量认证中心作为认证机构批准书编号001号的质量服务机构,被多国政府和国际权威组织认可。其颁发的认证证书具有极高的权威性和公信 力,如CQC颁发了第一张国家强制性产品认证证书、第一张电工产品认证合格证书、国内第一张CB证书等多项重量级、历史性证书。 中国平安表示,此次荣获五星级评价,是对平安居家养老服务专业性的认可与鞭策。中国平安将持续践行"金融为民"使命,推动"综合金融+医疗养老"双轮 并行、科技驱动战略,进一步深化"保险+医疗"、"保险+养老"模式创新,为构建中国特色医疗、养老服务体系、实现亿万家庭"原居安老"的美好愿景贡献更 多力量。 近日,中国平安(601318)旗下平安居家养老管家服务通过中国质量认证中心(CQC)权威评价,成为全国率先获得"居家养老管家服务"五星级评价的养老 服务,证书编号为CQC20251129830-001,有效期至2028年12月01日。这一评价为国内居家养老行业高质量发展树立了标杆。 据悉,此次评价依据《居家养老管家服务评价技术规范》,从基础保障能力、服务流程规范性、专业服务能力、用户满意度、服务成效及改进四大核心维度 展开全面审核,涵盖管理机制、信息安全、服务人 ...
“医养结合”照护服务送到家 京东护士到家首家护理站落户天津
Cai Jing Wang· 2025-12-01 15:55
12月1日,全国首家京东护士到家护理站在天津市河北区正式开业,标志着京东健康在居家养老照护服务领域迈出关键一步。开业仪式上,京东集团及京东 健康相关负责人出席见证这一重要时刻,河北区老年协会还正式向京东护士到家护理站授予合作单位牌匾。同时,开业现场还设有健康监测、中医正骨咨 询、平台使用演示等丰富的体验环节,吸引了周边众多居民参与互动。 作为京东健康居家养老服务的重要线下载体,京东护士到家护理站不仅能够为周边居民提供家用医疗器械试用、日常护理及呼吸道病原检测等便民健康服 务,还承担着执业护士、康复治疗师和专业护工区域驻地的核心功能,从而为京东护士到家"医养结合"照护服务在当地的开展提供硬件保障。 入新动能。 京东护士到家首个护理站的落成,得到了天津市投资促局、市医保局等市级相关部门和河北区的大力支持。京东护士到家将以本次合作为契机,继续深入开 展医养结合居家养老服务、医院到家服务延展等领域的合作,进一步提升当地医疗健康和养老助老服务水平。 天津河北区京东护士到家护理站的开业,不仅开创了居家养老照护服务的新模式,也在行业规范化、专业化发展方面做出了有益探索。随着该服务的普及, 将有助于缓解家庭照护中缺少专业护理 ...
居家养老界“美团”:狂揽2.5亿融资,拿下43家保险巨头
Xin Lang Cai Jing· 2025-05-21 05:54
Core Insights - The Helper Bees is a home care platform integrating over 20,000 non-medical service providers, offering services such as home care, meals, transportation, and home modifications, all managed through the platform [1][3] - The company collaborates with major insurance companies and Medicare Advantage (MA) plans to provide home care services, with costs covered by insurance [1] - The platform simplifies claims processes and reduces administrative burdens for insurance companies, enhancing service delivery [1] Business Model and Growth - The Helper Bees operates a network of non-medical service providers, avoiding heavy asset models and focusing on a nationwide service provider network [3] - The company has raised $35 million in Series C funding to expand its national coverage, particularly in Medicaid payment channels and payment innovations [1] - The platform's model acts as a connector between insurance companies, service providers, and the elderly, fulfilling the needs of all three parties [2] Data and Technology Utilization - The Helper Bees has invested in technology to create personalized matches between elderly clients and caregivers, establishing a foundation for rapid growth [5] - The platform collects extensive data during service visits to monitor elderly health, integrating around twelve data points per individual, which aids insurance companies in understanding health conditions and service usage [7] - The company collaborates with Milliman to develop predictive models that help insurance companies forecast health risks and future care needs [7][8] Revenue Growth Drivers - The Helper Bees has experienced a threefold revenue increase, primarily from commercial long-term care insurance and MA plans, by addressing the strong demand for non-medical services [10] - The expansion of the MA plan in 2019 provided a significant opportunity for growth, allowing the company to meet the increased demand for home services [10][11] - The company helps insurance companies reduce claims costs by 15% to 20%, saving approximately $6,000 per claimant annually [13] Market Dynamics - The U.S. long-term care insurance market faces challenges with rising claims costs, making home care solutions more appealing to insurance providers [12][13] - The demand for non-medical benefits has increased, prompting MA plans to enhance their offerings to attract more clients [15][16] - The fragmented home care market in the U.S. highlights the value of a platform that integrates various service providers, benefiting insurance companies, service providers, and elderly clients alike [17] Comparison with Domestic Players - Domestic companies in the home care sector, such as Fushoukang and Yijia Nursing, differ significantly from The Helper Bees in terms of payment sources, service networks, and product models [18][19] - Unlike U.S. platforms, domestic players primarily rely on self-built care teams, while The Helper Bees leverages a platform model for rapid expansion across all 50 states [19] - The current landscape in China does not yet support a complete replication of The Helper Bees' model, indicating a need for further development in the domestic market [20]