Workflow
药妆/健康零售
icon
Search documents
再见了,万宁!
首席商业评论· 2025-12-20 03:54
Core Viewpoint - Mannings, a Hong Kong-based health and beauty retail chain, has announced its complete withdrawal from the Chinese market, ceasing all offline and online operations by early 2026, which reflects a strategic decision influenced by its inability to adapt to the rapidly evolving consumer landscape in China [5][7][19]. Group 1: Company Withdrawal Announcement - Mannings will close its offline stores by January 15, 2026, and its online platforms, including its official mini-program, will cease operations by December 28, 2025 [5][6]. - The brand has struggled to establish a significant presence in the Chinese market, with over 120 stores but failing to penetrate beyond certain regions [7][9]. Group 2: Market Position and Competition - Mannings entered the Chinese market during a period of rapid retail growth but failed to capitalize on this opportunity, unlike its competitor Watsons, which aggressively expanded its store network [9][10]. - The brand's cautious and conservative approach hindered its ability to transition from a regional to a national brand, resulting in a lack of visibility among the broader consumer base [11][12]. Group 3: Consumer Behavior and Experience - The shift in consumer demographics, particularly among younger generations, has led to a disconnect between Mannings' traditional retail model and the expectations of modern consumers who prioritize experience and information transparency [13][14]. - The brand's in-store experience has been perceived as outdated, with younger consumers preferring brands that engage them through social media and experiential marketing [14][15]. Group 4: Strategic Misalignment - Mannings has not effectively adapted its product offerings to meet the evolving preferences of younger consumers, leading to a loss of market relevance [15][17]. - The company's supply chain and operational efficiency have lagged behind competitors, impacting its ability to respond to market changes and consumer demands [17][18]. Group 5: Parent Company Strategy - DFI Retail Group's decision to withdraw Mannings from the Chinese market reflects a broader strategic choice to focus on more promising business units, such as its successful restaurant and supermarket operations [19][21]. - The contrasting strategies of DFI's other brands, which have successfully adapted to local market demands, highlight the challenges Mannings faced in a competitive and rapidly changing retail environment [20][21].
再见了,万宁
虎嗅APP· 2025-12-17 10:31
Core Viewpoint - Mannings China has announced its complete withdrawal from the Chinese market, ceasing all offline stores and online operations by January 2026, with the last operating day for its physical stores set for January 15, 2026 [5][6]. Group 1: Missed Opportunities - Mannings entered the mainland market in 2004 during a period of rapid growth in China's retail sector, but failed to capitalize on this opportunity due to a cautious and slow expansion strategy compared to competitors like Watsons, which aggressively expanded to over 3,000 stores across more than 300 cities [9][10]. - The complexity of the Chinese market, characterized by diverse cultural and economic factors, was underestimated by Mannings, leading to a lack of sufficient store density necessary for brand visibility and supply chain efficiency [10][11]. - Mannings' conservative approach, possibly influenced by its parent company DFI Retail Group, hindered its ability to transition from a regional to a national brand, resulting in a limited presence primarily in Southern China [12][13]. Group 2: Changing Consumer Behavior - The shift in consumer demographics, particularly among younger generations (80s, 90s, and Gen Z), has led to a disconnect between Mannings' store experience and the expectations of modern consumers who prioritize autonomy and information transparency in their shopping experiences [16][18]. - Young consumers often use social media to research products before visiting stores, leading to a preference for brands that engage them through relatable marketing and community-building, which Mannings failed to provide [20][21]. - Mannings' traditional sales approach, which relied on proactive staff recommendations, was perceived as intrusive by younger shoppers, further alienating them from the brand [19][22]. Group 3: Ineffective Retail Formula - Mannings struggled to establish itself as a trusted health advisor for both younger consumers and the aging population, ultimately losing core customer segments due to its ambiguous positioning [25]. - The company's supply chain efficiency lagged behind competitors, impacting its ability to respond quickly to market changes and consumer preferences, which is crucial in the fast-evolving retail landscape [26][27]. - The inability to adapt to the rapid changes in consumer values and behaviors resulted in Mannings losing relevance in the market, as it continued to operate under outdated retail strategies [28]. Group 4: DFI's Strategic Choices - DFI's decision to withdraw Mannings from the Chinese market reflects a broader strategic choice rather than a complete retreat, as the group continues to operate successfully in other sectors, such as dining and supermarkets [29][30]. - DFI's restaurant business, exemplified by successful brands like Maxims, has effectively tapped into the demand for international dining experiences among Chinese consumers, contrasting with Mannings' struggles in the retail space [30][32]. - The partnership between DFI's supermarket chain, Wellcome, and the fresh food e-commerce platform Dingdong Maicai illustrates a proactive approach to leveraging digital channels and supply chain capabilities, highlighting a strategic pivot away from the challenges faced by Mannings [32][34].