Core Insights - The article highlights the successful efforts of the Industrial and Commercial Bank of China (ICBC) Tonghua Branch in enhancing foreign exchange financial services, aiming to become the preferred foreign exchange bank in the region [1][2]. Group 1: Customer Experience - A Singaporean customer expressed gratitude for the warm and efficient service received at ICBC Tonghua Branch, which included assistance in opening a bank account and setting up WeChat Pay [1]. - The customer praised the bank's professional and caring service, leading to a positive experience during their visit [1]. Group 2: Service Innovations - ICBC Tonghua Branch has implemented various measures to streamline foreign exchange services, including establishing dedicated foreign exchange service counters and green channels for foreign clients [2]. - The bank has optimized its payment systems to support five major international card organizations and local mobile payment scenarios, facilitating small transactions for foreign customers [2]. Group 3: Staff Training and Communication - Regular training sessions are conducted to ensure staff are proficient in multi-currency exchange, remittances, and other foreign exchange services, enhancing communication with foreign clients [2]. - The branch employs multilingual customer managers to ensure smooth communication with foreign clients and their overseas relatives, resulting in increased transaction volumes [2]. Group 4: Community Engagement and Education - The bank collaborates with universities and communities to promote financial literacy, focusing on currency exchange, cross-border remittance processes, and fraud prevention [2]. - Emergency service mechanisms and bilingual signage are in place to cater to foreign clients, particularly in relation to local tourism initiatives [2]. Group 5: Brand Development - Through continuous service optimization and innovation, ICBC Tonghua Branch has established itself as a benchmark for foreign exchange financial services in the region, enhancing its brand influence [3]. - The bank's commitment to a customer-centric approach and professional development among staff reflects its dedication to providing high-quality financial services [3].

Core Insights - The State Administration of Foreign Exchange reported significant foreign exchange activities for September 2025, with banks settling 1880.9 billion RMB and selling 1518.3 billion RMB [1] - Cumulative foreign exchange settlements from January to September 2025 reached 13274.7 billion RMB, while cumulative sales totaled 12826.1 billion RMB [1] Summary by Category Foreign Exchange Settlements - In September 2025, banks settled foreign exchange amounting to 264.7 billion USD and sold 213.6 billion USD [1] - From January to September 2025, cumulative settlements were 1853.3 billion USD, with cumulative sales at 1790.1 billion USD [1] Customer-Related Foreign Exchange Income and Payments - In September 2025, banks recorded customer-related foreign income of 4840.9 billion RMB and payments of 4862.9 billion RMB [1] - Cumulative customer-related foreign income from January to September 2025 was 42062.8 billion RMB, while cumulative payments were 41202.9 billion RMB [1] Customer-Related Foreign Exchange in USD - For September 2025, customer-related foreign income was 681.2 billion USD, with payments at 684.3 billion USD [1] - Cumulative customer-related foreign income from January to September 2025 reached 5870.5 billion USD, and cumulative payments totaled 5750.8 billion USD [1]

Core Insights - The State Administration of Foreign Exchange reported that in September 2025, banks settled 18,809 billion RMB and sold 15,183 billion RMB [1] - Cumulative bank settlements from January to September 2025 reached 132,747 billion RMB, while cumulative sales were 128,261 billion RMB [1] - In USD terms, banks settled 2,647 million USD and sold 2,136 million USD in September 2025 [1] - Cumulative bank settlements in USD from January to September 2025 were 18,533 million USD, with cumulative sales at 17,901 million USD [1] Foreign Exchange Income and Payments - In September 2025, banks recorded foreign income of 48,409 billion RMB and foreign payments of 48,629 billion RMB [1] - Cumulative foreign income from January to September 2025 was 420,628 billion RMB, while cumulative foreign payments were 412,029 billion RMB [1] - In USD terms, foreign income in September 2025 was 6,812 million USD, with payments at 6,843 million USD [1] - Cumulative foreign income in USD from January to September 2025 was 58,705 million USD, and cumulative payments were 57,508 million USD [1]

Core Insights - The State Administration of Foreign Exchange reported that in August 2025, banks settled 15,103 billion RMB and sold 14,058 billion RMB [1] - From January to August 2025, banks cumulatively settled 113,938 billion RMB and sold 113,078 billion RMB [1] - In USD terms, banks settled 2,118 billion USD and sold 1,971 billion USD in August 2025 [1] - Cumulatively from January to August 2025, banks settled 15,886 billion USD and sold 15,765 billion USD [1] Foreign Exchange Income and Payments - In August 2025, banks recorded foreign-related income of 45,515 billion RMB and foreign payments of 45,284 billion RMB [1] - Cumulatively from January to August 2025, banks had foreign-related income of 372,219 billion RMB and foreign payments of 363,400 billion RMB [1] - In USD terms, banks recorded foreign-related income of 6,383 billion USD and foreign payments of 6,350 billion USD in August 2025 [1] - Cumulatively from January to August 2025, banks had foreign-related income of 51,893 billion USD and foreign payments of 50,665 billion USD [1]

Core Insights - The State Administration of Foreign Exchange reported that in July 2025, banks settled 16,700 billion RMB and sold 15,070 billion RMB [1] - From January to July 2025, banks cumulatively settled 98,835 billion RMB and sold 99,020 billion RMB [1] Currency Settlement - In July 2025, banks settled 2,336 billion USD and sold 2,108 billion USD [1] - Cumulatively from January to July 2025, banks settled 13,768 billion USD and sold 13,793 billion USD [1] Foreign Exchange Income and Payments - In July 2025, banks recorded foreign income of 49,357 billion RMB and foreign payments of 49,909 billion RMB [1] - From January to July 2025, cumulative foreign income was 326,705 billion RMB and cumulative foreign payments were 318,116 billion RMB [1] Foreign Exchange Income and Payments in USD - In July 2025, banks recorded foreign income of 6,904 billion USD and foreign payments of 6,981 billion USD [1] - Cumulatively from January to July 2025, foreign income was 45,510 billion USD and foreign payments were 44,315 billion USD [1]