Core Insights - The article highlights the shift in e-commerce from user acquisition to maximizing customer value in a saturated market, with Tmall's U Trial initiative providing a new growth path during the 618 shopping festival [1][9] - Tmall's U Trial successfully generated over 4 million orders during the event, with some brands achieving new customer rates exceeding 90% [1] Group 1: New Customer Acquisition Strategies - Tmall's U Trial identified opportunities for new customer acquisition by tapping into the "sample economy," addressing consumer needs for low-cost trials of high-end products [10][12] - The initiative offered themed gift boxes and low-cost samples, embedding trial experiences into specific consumer scenarios, thus enhancing the perceived value of trying new products [12][14] Group 2: Comprehensive Marketing Approach - Tmall U Trial constructed a highly coordinated "traffic - interest - conversion" chain, effectively transforming the sample economy into tangible user growth for brands [15] - The campaign utilized multi-channel promotion, including KOLs and social media, achieving over 400 million exposures and reinforcing the perception of samples as a smart choice for consumers [20][22] Group 3: Enhanced Conversion Efficiency - The initiative improved conversion efficiency through a well-prepared system that guided users from interest to purchase, utilizing live streaming and promotional offers to enhance user engagement [23][25] - The live streaming aspect attracted over 23 million viewers and generated over 1 million orders, showcasing its role as a comprehensive experience for brand trust and product education [23][25] Group 4: Long-term Value Creation - The "Crazy Trial Day" event has evolved into a reusable marketing system that addresses core consumer needs while creating long-term value for users, brands, and the platform [26][27] - This system not only drives immediate sales but also builds a sustainable user relationship and provides valuable consumer insights for brands, enhancing their marketing strategies [27]