作为本届服贸会全球合作伙伴和指定保险服务商，中国太保（601601）迎来第六年护航之旅。 本届服贸会以"数智领航，服贸焕新"为主题，作为综合性保险集团，中国太保正通过科技硬核能力提升 与场景价值转化"双轮驱动"，实现从"风险承担者"向"风险管理者"乃至"社会美好生活守护者"的战略升 级。 数字化转型绝非技术的简单堆砌，其核心在于对数据这一新型生产要素的掌控与运用能力。中国太保深 耕数智化转型，发挥大数据治理体系优势，通过金融与数字技术的有机融合，拓展并加快推进数字化劳 动力等场景化应用。例如，中国太保旗下中国太保寿险基于对客户经营的深刻理解，构建多智能体协同 支撑体系，并在此基础上推出智能客服经理助理，提供全链路客户经营智能辅助，使触达转化率提升 1.9倍。 走进本届服贸会金融服务专题展区，数字技术与保险服务的融合场景随处可见。参会者围着"太保碳普 惠"屏扫码赢碳中和证书，在中国人寿（601628）投屏前感叹"手机保险服务真快"，驻足中国人保 （601319）的科技保险展板前了解现代保险的"硬核实力"……参会者直观感受到保险业数字化转型的鲜 活成果。 中国人寿展台的"智护无界"投屏体验区吸引了众多目光，观众模 ...

Core Insights - China Pacific Insurance (CPIC) is enhancing its role from a "risk bearer" to a "risk manager" and "guardian of a better life" through digital transformation and technology integration [1] - The theme of the current service trade fair is "Digital Intelligence Leading, Service Trade Renewing," showcasing the importance of digital technology in the insurance sector [1] Group 1: Digital Transformation and Innovation - CPIC is leveraging big data governance and the integration of financial and digital technologies to accelerate digital labor applications, resulting in a 1.9 times increase in customer engagement conversion rates [1] - China Life Insurance has reduced its overall claim processing time to 0.34 days, with over 80% of claims services being conducted online, enhancing service efficiency and customer experience [2] - China Reinsurance is focusing on climate risk management and will showcase its innovative product "Climate Vision" at the fair, highlighting its role in national climate risk governance [3] Group 2: Insurance Services and Coverage - CPIC is providing insurance coverage totaling 307.6 billion yuan for the service trade fair, expected to cover 400,000 participants, with a focus on special risks associated with the renovation of industrial heritage sites [4] - CPIC has established a specialized risk engineering team to conduct multiple rounds of risk assessments on various aspects of the exhibition, including structural characteristics and safety measures [5] - CPIC is also offering excess carbon emission insurance to compensate for additional carbon emissions incurred during disaster recovery efforts, supporting the "zero carbon" initiative [5]

在北京首钢园举办的2025年中国国际服务贸易交易会上，中国太保连续第六年作为全球合作伙伴亮 相。 中国太保以创新思维破局，在重塑保障内涵、智改业务流程、提升服务效能上协同发力，推动保险 从单一功能向综合价值服务演进，打造适配新时代需求的风险减量新引擎。 以技术融合创新为路径，中国太保实现了从传统保障向风险减量的战略转型。 在网络安全领域， 面对数字经济快速发展带来的新挑战，中国太保旗下中国太保产险与太保科技携手发起"网络安全保险 创新联盟"，自主研发"网络安全保险风控护航平台"，构建了"保前评估、保中监测、保后应急"的全流 程风险减量服务体系，实现了从被动赔付向主动风险管理的转变。在农业保险领域，通过人工智能、卫 星遥感等前沿技术的深度融合，构建了贯穿承保前风险识别、灾害中预警干预、灾后精准定损的全链条 智能防灾减损服务体系，将保险保障功能前置，成为护航现代农业发展的"稳定器"。 以效能革命为目标，中国太保推动了运营与服务的极致优化。中国太保旗下太平洋健康险运用"规 则引擎+知识库+大模型"技术，深度重构理赔机制，打造形成智能理赔整体方案，将健康险理赔作业人 效同比提升80%。营效率的显著进步直接带来运营成本 ...