Core Insights - Xiaohongshu's "Xiaohong Card" project will be suspended from January 1, 2026, after only three months of trial operation, indicating a significant setback in its local lifestyle services initiative [1][7] - The company cited insufficient preparation and failure to meet user and merchant expectations as reasons for the suspension, highlighting widespread dissatisfaction among both users and merchants [2][5] Group 1: Project Overview - The "Xiaohong Card" was launched in September 2025 in Shanghai, Hangzhou, and Guangzhou, aimed at providing discounts for users at selected stores for an annual fee of 168 yuan [1][4] - Users reported poor experiences, including lack of communication regarding card benefits and expiration, leading to dissatisfaction and loss of rights [4][2] Group 2: Merchant Feedback - Merchants expressed frustration over the lack of service and support after paying for certification to become part of the program, with complaints about unfulfilled promises and inadequate follow-up [2][5] - A specific case highlighted a merchant's experience of paying nearly 600 yuan for certification but receiving no support or training, leading to significant disappointment [4][5] Group 3: Market Analysis - Analysts suggest that the rapid failure of the "Xiaohong Card" reflects a misjudgment by Xiaohongshu regarding the local lifestyle market, where convenience and cost-effectiveness are crucial [7][12] - The company's attempt to implement a high-threshold membership model contrasts with competitors like Meituan and Douyin, which offer free options and a wider selection, indicating a potential misalignment with consumer preferences [7][12] Group 4: Broader Business Challenges - The suspension of the "Xiaohong Card" is part of a broader trend of Xiaohongshu facing challenges in its commercialization efforts, including the recent shutdown of its self-operated e-commerce platforms [8][10] - Industry experts note that Xiaohongshu's attempts to integrate e-commerce with social media have not translated into sustainable revenue, as users often prefer to purchase from established platforms like Taobao and JD after being influenced by Xiaohongshu [10][12]

Core Viewpoint - Xiaohongshu's "Xiaohong Card" project, launched in September 2023, will be suspended from January 1, 2026, due to insufficient preparation and failure to meet user and merchant expectations [2][13][18] User Experience - Users reported dissatisfaction with the Xiaohong Card, citing a lack of functionality and unfulfilled benefits, leading to the expiration of their rights [4][15] - Complaints included a lack of reminders for card benefits and usage deadlines, indicating inadequate preparation by the company [4][15] Merchant Experience - Merchants expressed frustration over the lack of service and support after paying for certification, with one merchant stating that promised services were not delivered [5][16] - Merchants were promised various benefits, including platform traffic support and participation in promotional events, but many felt these were not realized [5][16] Market Analysis - Analysts criticized Xiaohongshu's approach to local services, arguing that the membership model lacks price advantages and coverage compared to competitors like Meituan and Douyin [18][21] - The high membership fee of 168 yuan for limited discounts was seen as a barrier for users, contradicting the demand for convenience and value [18][21] Business Challenges - The Xiaohong Card's quick failure reflects broader challenges in Xiaohongshu's commercialization efforts, which have seen multiple setbacks in recent years [9][20] - The company has previously attempted various business models, including self-operated e-commerce, but has faced difficulties in converting user engagement into revenue [20][22] Expert Opinions - Industry analysts described the Xiaohong Card as a "chicken rib," indicating that it offers little value in a competitive market dominated by larger platforms [21][22] - The failure of the Xiaohong Card is viewed as a necessary pause for the company to reassess its strategy in the local service sector [21][22]

为了搭建起电商交易闭环，小红书可谓不遗余力。在平台着力打造露营消费后，近日，部分露营商家向 记者表示，较之旅游类成熟平台，小红书的引流能力仍不太明显，下单人数不足15%。从跨境、直播到 开线下店，小红书仍未停止探求广告以外的盈利可能性。转做小众露营市场，就能突破种草易、拔草难 的魔咒吗？ 下单不足15% 引流难达预期 小红书以露营场景切入旅游打造商业闭环的心思越来越明显了。近日，记者注意到，用户若是点击参与 平台"夏日露营企划"活动的营地主页，不仅能线上预订，加入粉丝群，还能浏览详细门店信息。很显 然，小红书不想止步于种草引流，还要圈住更多成交。 资料显示，"夏日露营企划"是小红书在8月推出的官方活动，平台以发放"露营券"的优惠方式吸引用户 参与，涵盖露营套餐和帐篷、炊具等露营相关产品。 可以说，露营出游的火热其中也有小红书的一份功劳。记者在平台搜索发现，关于"露营"的笔记总量达 到417万，已经超过了平台过去第一大种草品类美妆416万的笔记数量。根据小红书官方公布的数据，今 年清明假期中，"露营"搜索量同比增长427%，"露营"相关笔记发布量则同比增长了271%，浏览量同比 增长170%。 "露营基本上可以 ...