家住苏州的王女士近日向智通财经反映，她在"平安融易（中国平安集团旗下陆金所控股的融资服务品牌）"借款后，5个私人手 机号突然频繁遭遇暴力催收和短信骚扰，有的内容甚至夹带虚构的法院案件信息。王女士怀疑个人信息遭到非法窃取，这5个手 机号是办理宽带时赠送的号段，未曾在"平安融易"提交过。 的骚扰短信 据王女士回忆，其在2017年7月22日通过平安普惠APP（后更名为：平安融易）共借款7200元，第一次借款6000元，第二次借款 600元，最后又分两次各借款300元。王女士的丈夫韩先生向智通财经表示，他曾帮妻子还了各种小额贷款，但记不清当时是否 完全清偿了"平安融易"的本息。被催收后，"平安融易"客服人员告知，目前王女士已偿还6859.61元，自2018年9月份后未再继续 还款，还需偿还9739.02元，不过客服人员又表示，"具体要还多少钱是可以协商的。" 王女士收到的立案告知书 本文均为受访者供图 9月5日，苏州市公安局相城分局高铁新城派出所已就王女士报称的"被发送信息干扰正常生活"一案进行立案。 9月30日上午，智通财经从"平安融易"相关工作人员处了解到，经查，客户王女士在"平安融易"总计借款7200元，已还款 ...

Core Viewpoint - The company, Lufax Holding (陆金所控股), has been recognized for its dual commitment to financial services and social responsibility, receiving accolades at the "2025 Asset Management Annual Conference" and achieving significant improvements in its ESG ratings [1][2][8]. Group 1: Financial Services and Innovation - Lufax is actively implementing the "Five Major Articles" of financial services, focusing on technology finance, green finance, inclusive finance, pension finance, and digital finance to support high-quality economic development [4][7]. - The company has developed a comprehensive financial innovation and service upgrade strategy, which has injected robust financial momentum into China's modernization efforts [2][8]. - Through its platform, Lufax has provided loans exceeding 300 billion yuan to nearly 7 million small and micro enterprises, with a focus on underserved markets [6]. Group 2: ESG Commitment and Ratings - Lufax has achieved a significant upgrade in its MSCI ESG rating from B to AA, reflecting its commitment to environmental, social, and governance principles [2][8][11]. - The company has integrated ESG principles into its governance structure and risk management, enhancing its operational standards and consumer protection measures [9][10]. - The rising ESG rating is expected to attract substantial investment from global institutions, highlighting the long-term investment value of companies with strong governance and compliance capabilities [11]. Group 3: Consumer Protection and Social Responsibility - Lufax has established a comprehensive consumer protection system through its platform, ensuring the safeguarding of consumer rights and promoting financial inclusion [10]. - The company has embedded social responsibility into its business model, contributing to rural revitalization and ensuring that financial resources benefit the community [10]. - The focus on consumer rights and social responsibility aligns with the company's foundational principle of "finance for the people," enhancing its reputation and operational resilience [10].

Core Viewpoint - The increasing frequency of natural disasters, particularly heavy rainfall and flooding, has significantly impacted small and micro enterprises in the agricultural sector, leading to urgent financial needs for recovery and production resumption [2][3] Group 1: Impact of Natural Disasters - Natural disasters have caused severe damage to crops and production facilities, resulting in financial distress for small farmers and micro-enterprises [2] - The urgent need for recovery funds is highlighted, as many small business owners struggle to cope with the aftermath of these disasters [2] Group 2: Government Initiatives - The National Financial Regulatory Administration and the People's Bank of China have announced a plan to establish a high-quality inclusive financial system by June 2025, aimed at promoting common prosperity [2] - The initiative emphasizes the importance of inclusive finance in supporting small and micro enterprises affected by natural disasters [2] Group 3: Company Response - Ping An Rongyi, a financing service brand under Ping An Group, focuses on providing financial services to small business owners and individual operators, acting as a supportive partner during crises [2][3] - The company has launched the "Three Rural Customer Return Visit" initiative to quickly respond to the needs of affected farmers, demonstrating a commitment to timely financial assistance [3][6] Group 4: Financial Solutions - Ping An Rongyi has developed customized financing solutions, such as the "Pear Orchard Stabilization" financing plan, which utilizes AI and smart risk control systems to expedite loan approvals [4][5] - The company has successfully facilitated rapid funding for farmers, enabling them to address immediate challenges and maintain production [4][5] Group 5: Technological Empowerment - The integration of technology in financial services has improved risk assessment and funding processes, allowing 95% of small micro-enterprise clients to receive loans within 1.3 hours [7] - The use of AI and data-driven models has transformed traditional lending practices, making financial support more accessible to those without conventional collateral [7][8] Group 6: Broader Impact - As of June 2025, Ping An Rongyi has provided support to over 13.5 million small business operators, showcasing the potential of inclusive finance to empower local economies [8] - The company's approach combines financial support with resource empowerment, fostering sustainable development in rural areas and enhancing the resilience of agricultural enterprises [8]