Core Insights - The eighth China International Import Expo (CIIE) successfully concluded on November 10, showcasing the evolution of financial services from basic cross-border settlement support to a comprehensive service ecosystem that enhances trade negotiations, investment promotion, and financial connections [1][2] Financial Services Evolution - Financial institutions have transformed from mere participants to deep enablers, providing a seamless consumer experience during the expo [1] - Major state-owned banks upgraded their services to ensure a comprehensive support system throughout the entire event process, from pre-expo to post-expo [2] Service Innovations - The Industrial and Commercial Bank of China (ICBC) formed a three-dimensional service matrix by integrating volunteers from various branches to enhance customer service [2] - China Construction Bank (CCB) improved its service network with a focus on convenience, including the installation of a self-service currency exchange machine [2] - Bank of Communications (BoCom) enhanced its international service capabilities by opening "foreign-related service windows" at key branches, significantly improving account opening efficiency [3] Technology Integration - The introduction of a humanoid robot named "Jian Xiao Ai" at CCB's branch exemplifies the integration of technology in customer service, providing multilingual support and intelligent responses [4] - Financial institutions utilized advanced technologies like 5G and big data to create tangible service experiences, enhancing customer engagement [4] Cross-Border Financial Services - China Bank established a comprehensive cross-border financial service ecosystem, integrating data, intelligence, and services to facilitate trade and financing [5] - Banks acted as bridges for cross-border cooperation, helping foreign enterprises enter the Chinese market while supporting Chinese companies in their global expansion [6] Support for Trade and Investment - China Bank supported numerous overseas promotional activities to assist foreign enterprises in entering the Chinese market, showcasing China's commitment to high-level openness [6] - CCB launched a comprehensive financial service plan for enterprises going abroad, covering various cross-border needs throughout the business lifecycle [6] High-Quality Development - Bank of Communications introduced a one-stop cross-border financial service platform aimed at enhancing the efficiency of international trade and providing stability to global supply chains [7] - The integration of finance, technology, and real-world scenarios is emphasized as a means to drive service innovation and support sustainable business growth [7]

11月5日至10日，第八届中国国际进口博览会在上海举办。充满时代气息的"四叶草"内，中国建设银行 虹桥会展支行为进博会中外嘉宾提供金融服务。 这是建设银行最新推出的"技术流"评价体系，只要输入企业基本信息，就能得到企业全景"画像"。不同 于传统评价体系，这套评价体系更看重企业的创新价值与发展潜力。系统创新推出"科技创新表"，从技 术转化能力、研发投入的稳定性和强度等多维度分析企业创新能力。"技术流"评价体系助力银行"看懂 科技产业、看懂科技企业、看懂科技人才、看懂科技成果、强化数智风控"，不仅为服务科技型企业提 供了技术支撑，也提升了科技产业金融服务效能，带动科技信贷稳步增长。 本届进博会上，不少企业都是初创型科技企业，对资金需求相对较大。了解到建设银行推出的"技术 流"评价体系后，不少企业相关负责人前来咨询办理业务。 服务对外开放，助力企业"走出去" 11月7日，一场名为"遇建进博·领航全球"的跨境经贸与投资发展服务发布暨签约仪式在"四叶草"建设银 行全球金融服务展厅举行。建设银行上海市分行联动20多家境内外机构，邀请50余家境内外企业参加活 动。 今年，建设银行在成功服务前7届进博会的基础上，进一步强化创 ...

Core Insights - The eighth China International Import Expo is being held in Shanghai from November 5 to 10, with China Construction Bank providing financial services to domestic and foreign guests [1] - China Construction Bank is enhancing its innovative financial services by leveraging cutting-edge technologies like artificial intelligence to support the real economy and high-quality development [1] Group 1: Digital Technology Empowerment - The bank has introduced a humanoid robot named "Jian Xiao Ai" in its service hall, which assists customers with various tasks and provides intelligent responses to financial inquiries [2] - "Jian Xiao Ai" exemplifies the bank's commitment to integrating digital technology into financial services, enhancing customer experience through intelligent interaction [2] - The bank aims to continuously improve product quality and expand application scenarios by exploring new processes and models in financial services [2] Group 2: Focus on Technology Enterprises - China Construction Bank has launched a "Technology Flow" evaluation system that provides a comprehensive profile of technology enterprises based on their innovation value and development potential [3] - This new evaluation system emphasizes the analysis of technology transfer capabilities and R&D investment stability, thereby enhancing financial services for technology-driven companies [3] - The introduction of this system has attracted interest from many startup technology companies at the expo, indicating a strong demand for tailored financial solutions [3] Group 3: Supporting Global Expansion - A cross-border trade and investment service event titled "Encountering Jian at the Expo: Navigating Global" was held, where the bank unveiled a comprehensive financial service plan for enterprises going abroad [4] - The bank's service framework includes "intelligence + financing + business" to assist Chinese companies in their global expansion efforts [4] - The establishment of the "China Construction Bank Shanghai Global Financial Service Center" in September 2024 aims to enhance cross-border financial services and create a standardized service system [4][5] Group 4: Comprehensive Service Model - The Shanghai Global Financial Service Center integrates domestic and international resources to provide a three-dimensional service model for Chinese enterprises venturing abroad [5] - The center focuses on risk hedging and funding support for outbound Chinese companies while facilitating a convenient entry for foreign enterprises into Shanghai [5] - The bank is committed to contributing to high-level opening-up and the construction of a new development pattern through enhanced collaboration and service standards [5]

今年，建设银行在成功服务前7届进博会的基础上，进一步强化创新引领，围绕助力实体经济和高质量 发展，借助人工智能等前沿技术，打造数字、智慧、便捷的金融服务场景，为客户提供智能、专业、全 面的金融服务。 数字技术赋能，客户体验更便捷 "您好，请问您需要办理什么业务？""请跟我来，由我为您做服务引导。"……走进建设银行虹桥会展支 行营业大厅，一款名为"建小爱"的人形机器人主动上前问候。这款机器人不仅能帮助客户完成取号、引 导等简单流程工作，还可以智能回答多种金融业务相关问题，引来不少嘉宾驻足。 作为一名"数字员工"，"建小爱"通过自然语言对话和肢体动作，为客户提供智能问答、迎宾接待、多国 语言等服务，更好满足客户多元化、差异化需求，体现了科技与金融的双向奔赴、互相成就。 "建小爱"是建设银行推动金融科技开发运用与实践的缩影。坚持以数字技术赋能金融创新，建设银行在 银行大堂应用智能人形机器人是实现"科技—产业—金融"良性互动的创新举措。通过探索金融服务领域 的新流程、新模式，建设银行持续提升产品品质，不断拓展应用场景，让新质生产力成为发展的新引 擎。 11月5日至10日，第八届中国国际进口博览会在上海举办。充满时代气 ...