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数字搭桥,护航温情就医路!建行“数字金融”故事获人民日报点赞
Xin Lang Cai Jing· 2025-12-08 09:59
Core Viewpoint - The "Jianrong Zhiyi" platform by China Construction Bank (CCB) is highlighted as a successful case of digital finance, significantly improving the efficiency of refund reconciliation processes at Sichuan Provincial People's Hospital, aligning with the national goal of building a financial powerhouse and promoting high-quality financial development [1][29]. Group 1: Digital Finance Implementation - The "Jianrong Zhiyi" platform has streamlined the refund reconciliation process, reducing the number of personnel required from 7 to 1 [2][30]. - The average response time for single query retrieval has decreased from 63 seconds to under 12 seconds, enhancing operational efficiency [2][30]. - The platform has implemented a self-service Q&A database, replacing traditional paper guides, which has led to a significant increase in service efficiency [2][30]. Group 2: Broader Financial Initiatives - CCB's initiatives, including "Yunong Tong" and "Jianrong Huixue," reflect its commitment to serving the public and supporting various sectors through financial services [3][31]. - The integration of advanced technologies such as distributed banking core systems and natural language processing has underpinned the success of these digital finance initiatives [3][31]. - CCB aims to accelerate its digital and intelligent transformation to contribute to the development of the digital economy and enhance financial productivity [29][31]. Group 3: Communication and Outreach - CCB's digital finance stories are being disseminated in both Chinese and English through various media platforms, including People's Daily and its online channels [3][31]. - The outreach efforts aim to showcase the impact of digital finance on improving public services and enhancing the quality of life [3][31].
高质量发展故事汇 | 数字搭桥,护航温情就医路
Huan Qiu Wang· 2025-11-26 10:29
Group 1 - The "Jianrong Zhiyi" platform significantly enhances operational efficiency in hospitals by streamlining functions such as reconciliation and refund processes, reducing average query response time from 63 seconds to under 12 seconds [1] - Since the platform's launch, the efficiency of hospital financial operations has improved dramatically, allowing one person to complete the work that previously required seven [1] - The self-service Q&A database has been implemented in five hospitals, with plans for expansion to more medical institutions in the future [1] Group 2 - "Jianrong Zhiyi" exemplifies the commitment of China Construction Bank to serve the public, alongside other initiatives like "Yunong Tong" and "Jianrong Huixue" that support various sectors [2] - The underlying technology of the platform relies on a distributed banking core system and innovative technologies such as natural language processing and dynamic knowledge base construction, which enhance service efficiency [2] - The integration of digital technology with finance creates a "smart water" service model that supports various industries and contributes to a more compassionate approach to financial services [2]
奋力谱写数字金融大文章
Jin Rong Shi Bao· 2025-07-02 03:25
Core Viewpoint - The construction bank's Inner Mongolia branch is actively promoting digital financial development to support high-quality economic growth in the region, aligning with national policies for digital finance transformation [1][2][3] Group 1: Internal Digitalization - The bank is restructuring its organization, business models, and data governance to enhance its digital and intelligent transformation [2] - A Financial Technology and Digital Construction Committee has been established to provide strategic planning and efficient decision-making for digital finance initiatives [2] - The bank is optimizing its public account opening system and service processes to improve both customer and employee experiences [2] Group 2: External Digitalization - The bank is building a digital financial ecosystem to provide comprehensive, digital financial services tailored to regional characteristics [3] - It offers various services, such as social security payment channels for flexible employment and innovative financing methods for rural revitalization [3] - The bank is expanding its service boundaries through platforms like Jianrong Huixue and Jianrong Zhiyi, enhancing convenience for residents in areas like transportation and dining [3] Group 3: Future Outlook - The bank plans to continue deepening its digital finance efforts, innovating service models, and enhancing service capabilities to contribute to the high-quality development of the digital economy in Inner Mongolia [3]