不久前结束的上海世界人工智能大会（WAIC）上，"AI生产力奇妙屋"展台被围得水泄不通。 一位企业管理者仅用一句话描述需求："你扮演一个智能客服助手，负责根据文档回答客户的问题"，再 上传一份产品文档。 不到一分钟，一个能处理专业咨询的AI客服便搭建完成，且能秒回客户问题。 这一场景生动展现了AI Agent在办公场景的革命性渗透——它不再停留于概念演示，而是成为能扛 KPI、融入核心流程的"数字员工"。 01 从"炫技"到"务实" 事实上，AI在办公领域的落地并非一蹴而就，而是经历了一段由浅入深的阶梯式发展过程。 将时间往后拨回两年，正好是ChatGPT横空出世的时间节点，行业一边继续向大模型的技术深水区行 进，一边探索大模型在不同领域的落地与应用，以微软Office Copilot、WPS AI 1.0为代表，AI正式进入 到办公场景中. 此时的AI办公刚刚起步， AI作为功能插件，提供文本生成、格式优化、基础数据分析等辅助，其特点 是"被动响应"——用户发起指令，AI执行单一动作，尚未形成完整任务闭环，我们可以将这一阶段称为 Copilot辅助阶段。 随着钉钉AI、BetterYeah平台等大模型能力运 ...

Core Points - The Apple product launch event was perceived as underwhelming, with limited highlights and a general disappointment among users, particularly regarding AI features [1][2] - The iPhone 17 family includes a new lightweight model, the iPhone 17 Air, and features like the A17 Pro chip, AirPods 3, and Apple Watch Series 11 were introduced [1] - Apple's stock price dropped by 1.5% during the event, indicating market disappointment [2] Product and Feature Summary - The iPhone 17 lineup introduces a lightweight version, marking a significant update in years [1] - The A17 Pro chip is designed for enhanced AI capabilities, although its practical application remains limited [1][6] - New health features were added to the Apple Watch Series 11, and iOS 26 was released with some AI functionalities [1] AI Capabilities and Market Position - Apple's AI features are seen as inadequate compared to competitors like Microsoft and Google, raising concerns about its competitive edge [5][6] - Users express frustration with the current state of Apple's AI, which is perceived as a poor integration of existing models rather than a robust solution [3][6] - The potential for users to switch to Android devices is increasing if Apple does not enhance its AI offerings [6][7] Competitive Landscape - Competitors are rapidly advancing in AI integration, with Android devices potentially offering superior user experiences in the near future [6][7] - Apple's slow progress in AI development has raised concerns among investors about its ability to compete effectively [6][7] - The need for Apple to adopt a more aggressive strategy in AI development is emphasized, as the current pace may not be sufficient to retain user loyalty [7]

今年上半年的热门话题：AI Agent很强。同时，另一个热门话题：Agent到底强在哪儿？ 能陪聊、能写论文、能画画？这些能力当然令人惊艳，但放在现实世界里，成年人的核心能力是什么？不是表达，而是解决问题。对AI来说，同样如 此。 伴随着Manus的现象级爆红，主打能干活的Agent也在短短数月内走入大众视野。ChatGPT Agent发布了，AGI在巨头高管们的口口相传中快实现了，被寄 予厚望的Agent也号称快成为你的AI同事了。 喂，醒醒，你已经是一个成熟的Agent，得学会自己解决问题了。 Chatbot下岗，Agent上位 Agent到底该怎么翻译，都曾争论不休。有人坚持叫智能体，有人认为应当叫能动者，也有人希望保留"代理"这个喊法，讨论的热烈程度也恰恰说明了 Agent在当时的陌生与不确定性。 "Agent"一词源自拉丁语"Agere"，意思是"行动""做事"。 在使用链路上，Chatbot的链路是线性对话——用户反复提出请求、AI提供回应，每一步都要人为干预。而Agent的链路是任务链：用户输入一个目标，系 统自动拆解为子任务，自主调用工具完成多步操作。过程中，除非必要，可能无需用户再次介入。 ...