慕思床垫

Search documents
慕思跨界冠名孙燕姿演唱会,慕粉节首场活动点燃重庆
Sou Hu Wang· 2025-09-02 02:16
当落日余晖洒在重庆,一场兼具浪漫氛围与睡眠温度的快闪活动正热闹上演。8 月 29 日 - 31 日,慕思 作为孙燕姿《就在日落以后》2025 巡回演唱会·重庆站的独家冠名商,在重庆大融城外广场落地了为期 三天的快闪活动。据悉,这也是2025年慕思·慕粉节的首场落地活动。 活动现场,精心设置的落日打卡装置成为了热门拍照点,将"就在日落以后" 的浪漫氛围烘托得淋漓尽 致。不少粉丝专程赶来,在巨型的孙燕姿演唱会主题海报前合影留念,现场氛围热烈非凡。此次快闪最 让人心动的,当属慕思的"宠粉福利"—— 购买慕思床垫,就有机会拿到孙燕姿重庆站演唱会门票,吸 引了不少消费者现场咨询和体验。 快闪活动现场,还设置了AI床垫体验区,市民李女士躺在慕思 AI 智能床垫上,感受着床垫根据自身身 体数据自动调节软硬度的舒适体验,她笑着说:"本来就想换张好床垫改善睡眠,现在买床垫还能抽燕 姿演唱会门票,既解决了睡眠问题,又有机会圆青春梦,慕思这波服务太懂我们了!" 随着孙燕姿重庆站演唱会开唱临近,慕思的 "宠粉行动" 还将持续。未来,慕思将继续携手更多优质的 资源,创新活动形式与内容,为消费者带来更多惊喜,让更多人感受到慕思所倡导的健 ...
用一张床垫撬开世界级服务大门,慕思床垫金管家获世界认证
Zheng Quan Zhi Xing· 2025-08-14 05:11
Core Viewpoint - The era of "buying and forgetting" is over, and the true value of a mattress now depends on the post-purchase services provided by the retailer [1][3] Group 1: Service Innovation - Mousse Group has established a comprehensive service network that covers the entire lifecycle of the product, offering services from delivery to maintenance, making the experience predictable and verifiable [1] - The company has achieved a Guinness World Record for the most simultaneous mattress deep cleaning, showcasing its commitment to service excellence [1][3] Group 2: Customer Satisfaction - Third-party surveys indicate that Mousse Group has maintained the highest service satisfaction in the industry for ten consecutive years, with satisfaction rates of 99.7% for sales, 99.73% for installation and delivery, and 99.65% for after-sales problem resolution [3] - The company has transformed service from a cost center into a secondary sales channel, enhancing customer loyalty through efficient and reliable service [3] Group 3: Competitive Advantage - Mousse Group emphasizes the importance of service precision and emotional connection as new competitive dimensions in a market where product differentiation is challenging [5] - The company aims to set new standards and continuously upgrade its service offerings, positioning itself as a leader in the mattress industry [5]
慕思IPO后构建健康睡眠生态圈,让科技温度融入千家万户日常生活
Cai Fu Zai Xian· 2025-07-16 09:28
Core Viewpoint - Mousse Health Sleep Co., Ltd. has been awarded the title of "Advanced Collective of Guangdong Province" for 2025, highlighting its leadership in the health sleep industry and commitment to improving sleep quality through service upgrades and cultural empowerment [1][6]. Group 1: Service Excellence - Mousse has established the "Golden Butler" service system, which sets a benchmark in the industry by providing a comprehensive service experience throughout the entire customer journey, including pre-sale, in-sale, and post-sale services [3]. - The "Golden Butler" service team has achieved the highest customer satisfaction and Net Promoter Score (NPS) in the mattress industry, with over 5,400 stores globally serving more than 10 million families [3]. - Mousse has completed over 500 safety tests through a CNAS accredited laboratory, ensuring product safety and earning multiple titles as a "National Quality Integrity Demonstration Enterprise" [3]. Group 2: Cultural Impact - Mousse promotes public awareness of sleep value through cultural initiatives, including the establishment of a Sleep Culture Museum in Dongguan, showcasing the evolution of sleep from ancient times to modern AI smart mattresses [5]. - The company organizes annual events such as the "World Sleep Day" to release the "Healthy Sleep White Paper" and the "Global Sleep Culture Tour" to educate users about sleep practices from various cultures [5]. - Mousse integrates Eastern philosophy into its "Six Roots of Sleep Culture" initiative, advocating for holistic approaches to enhance sleep quality [5]. Group 3: Strategic Vision - Mousse's "One Body, Two Wings" strategy focuses on three main areas: "Healthy Sleep," which includes high-end brands from Germany and Italy; "Smart Sleep," in collaboration with Huawei to create a smart home ecosystem; and "Health Services," which aims to complete the industry chain through partnerships in research and education [5]. - The company utilizes top global materials and collaborates with renowned designers to create international bestsellers, showcasing its commitment to innovation and quality [5][6]. Group 4: Growth and Recognition - Mousse's journey from a small factory in Dongguan to a global leader exemplifies the rise of Chinese manufacturing, emphasizing its role in enhancing family well-being and redefining the sleep industry [6]. - The recognition as an "Advanced Collective of Guangdong Province" serves as a tribute to Mousse's core values of passion, integrity, and responsibility, as well as to all those striving to improve sleep quality [6].