近日，浙江杭州的代先生向扬子晚报紫牛新闻记者投诉称，数月前，一名自称京瑞居互联网民宿平台的业务员联系他，说可以远高于市场价的租金托管其 闲置的毛坯房，条件是先付钱委托其精装修，用于民宿经营及康养旅居。然而，代先生支付12万元，房子装修一半后却停工至今。 这样的"剧情"不仅在浙江多地上演，南京及无锡上百位业主均有同样的遭遇。南京的黄先生交了近30万元，房子装修成"半拉子"后停工；无锡的姜先生付 了31万元，装修质量低劣，他预估装修成本6、7万元。记者调查发现，京瑞居名下多家公司参与受害业主房子的装修和运营，其套路以远高于市场的租金 揽房，套取装修款，且涉嫌运营数据造假，遭遇此套路的浙江及江苏的受害者初步统计超千余户，且无法收取租金。 两业主各支付30万装修款，一套成"半拉子"一套质量低劣 "我在建德市有套105平的毛坯房，京瑞居的工作人员一直给我打电话，最终被对方报的保底租金打动，落入其圈套。"代先生说。记者看到，代先生签订 的合同约定由杭州大瑞装饰工程有限公司装修（简称杭州大瑞），交由杭州住满满运营管理有限公司运营，合同"授权签字人"均为詹某。"交了12万装修 款，装了一小部分就撤场了，现场预估约两三万元。" ...

Core Insights - In 2025, the Tianjin Consumer Association received a total of 8,445 consumer complaints, recovering over 7.7 million yuan in direct economic losses for consumers [1] Group 1: Complaint Categories - The highest proportion of complaints was related to after-sales service issues, accounting for 26.09% of total complaints [1] - The second most common complaint category was false advertising, which made up 21.34% of the total complaints [1] - Product-related complaints totaled 2,603, representing 30.82% of all complaints, with the highest proportion in the transportation category [1] - Service-related complaints amounted to 5,230, making up 61.93% of total complaints, with the education and training service category having the highest share [1] Group 2: After-Sales Service Issues - Complaints regarding after-sales service primarily involved businesses failing to fulfill the obligation of a 7-day no-reason return policy and delaying repairs beyond agreed timelines [2] - A case highlighted involved a consumer whose bathroom renovation service provider refused to repair a leak during the warranty period, leading to intervention by the local consumer association [2] Group 3: False Advertising Issues - Complaints about false advertising included instances where consumers received products that did not match online descriptions or were misled into making purchases [3] - A notable case involved a consumer who received a poorly made musical instrument that did not match its online presentation, resulting in a resolution through mediation [3] Group 4: Transportation Complaints - Complaints in the transportation category focused on issues such as defects or quality problems with electric bicycles, delayed after-sales service, and discrepancies in promised vehicle features [4] - A specific case involved a consumer who faced issues with a used electric vehicle purchase, requiring mediation to resolve a violation that prevented vehicle registration [4] Group 5: Education and Training Complaints - Complaints in the education and training sector were mainly about non-refund policies after course registration and discrepancies in service quality compared to promises made [5] - A case involved a consumer seeking a refund after a teacher left mid-course, leading to a negotiated settlement for a partial refund [5] Group 6: Prepaid Consumption Complaints - Complaints regarding prepaid consumption were concentrated in areas such as restaurants, fitness, and beauty services, with issues including businesses closing without notice and lack of written contracts [6] - A case highlighted involved a consumer who was denied the use of a prepaid card after a business transfer, but mediation allowed her to continue using the card without additional fees [6]

KE (BEKE) Q4 2024 Earnings Call March 18, 2025 08:00 AM ET Company Participants Siting Li - Investor RelationsYongdong Peng - CEO, Co-Founder, Chairman & Executive DirectorTao Xu - CFO & Executive DirectorJizhou Dong - Head of China Consumer & Property Conference Call Participants Timothy Zhao - Equity Research AnalystGriffin Chan - AnalystEddy Wang - AnalystXiaodan Zhang - Equity Research Analyst Operator Hello, ladies and gentlemen. Thank you for standing by for KE Holdings Inc. Fourth Quarter and Fiscal ...