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携程、去哪儿等平台回应“抢票加速包是噱头”
新浪财经· 2025-09-27 06:35
Core Viewpoint - The investigation by Jiangsu Consumer Protection Committee reveals that third-party train ticket platforms' "acceleration packages" do not effectively increase ticket purchasing success rates, as all requests must ultimately queue through the official 12306 system [2][4][6]. Group 1: Investigation Findings - Nine third-party platforms were investigated, all claiming that purchasing "acceleration packages" could enhance ticket success rates, but the actual experience showed that 12306 was the first to issue tickets [2]. - Prices for these "acceleration packages" range from 48 to 60 yuan, marketed under names like "all-in-one ticket" and "worry-free ticket" [2][7]. - 12306's official response indicates that they do not provide acceleration services and have not authorized third-party platforms, which cannot guarantee faster ticket acquisition [4][6]. Group 2: Customer Responses and Behavior - Despite over 30% of surveyed consumers expressing doubts about the effectiveness of "acceleration packages," many still purchase them due to anxiety over ticket availability [11]. - Consumers indicated that the pressure to secure tickets leads them to consider these packages, even when they are aware of their questionable efficacy [11]. Group 3: Legal Perspectives - Legal experts suggest that if third-party platforms exaggerate the effectiveness of "acceleration packages," they may be guilty of false advertising and could face legal consequences [13][14]. - The potential for these services to disrupt fair competition and market order raises concerns about their legality and ethical implications [13][14].
抢票“加速包”并不能“加速”?去哪儿最新回应
Xin Lang Ke Ji· 2025-09-26 12:08
此前,12306工作人员就明确表示,从未与任何第三方平台机构合作,未向其分配票额,也未进行数据 连接。这意味着,第三方平台并没有抢票的优先权或者加速购票的特殊渠道。但市面上打着各种旗号暗 示可以提速、加速,设置各类界面和流程诱导消费者"加速"的生意,仍在"作妖"。 在与新浪财经沟通中,有去哪儿客服回应称:"加速能提高抢票的概率,但具体概率如何确无法预 测。"该人员指出,"裁员不同加速服务,会在去哪儿平台用户同时抢购同一车票时有不同的加速效果, 但抢票的速度并不能与其他外部平台进行对比"。 责任编辑:刘万里 SF014 9月26日,人民网评发文指出,国庆、中秋双节临近,买票抢票再引关注,但江苏省消费者权益保护委 员会对9家第三方火车票抢票平台展开调查结果显示,多家抢票平台存在设置隐性消费陷阱,加价服务 效果与宣传不符等问题。 据调查结果,9家平台都声称购买"加速包"、抢票套餐能提高抢票成功率,但实际体验中,均为12306最 先出票,"加速包"服务沦为噱头。"加速包"并不能"加速",多花钱也得在12306排队。 ...