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“撞脸”盒马,900万山姆会员为什么害怕“上瘾”?
Sou Hu Cai Jing· 2025-11-07 09:29
Core Insights - The article discusses the growing concerns among Sam's Club members regarding the potential shift towards an "Alibaba-style" business model under the leadership of a former Alibaba executive, Liu Peng, which may compromise the quality and trust that members expect from the brand [3][4][5]. Group 1: Membership and Business Model - Sam's Club operates on a "membership contract" model where members pay an annual fee (260 or 680 yuan) for a promise of quality and value through curated products [4]. - The core business logic of Sam's Club relies on membership fees rather than product margins, aligning its interests with those of its members [4]. - In contrast, the Alibaba model focuses on platform logic, emphasizing user engagement and advertising revenue, which may conflict with Sam's Club's original mission [4][5]. Group 2: Member Concerns and Reactions - Members are expressing fears that Sam's Club is transitioning from a "professional buyer" model to a "traffic platform," which could alter operational metrics from member retention to app engagement [4]. - The recent changes in the app's design, including the use of enhanced images and hidden product information, have sparked outrage among members who feel this undermines the trust and transparency they expect [5][6]. - The backlash against Liu Peng's appointment and the app redesign reflects a broader dissatisfaction with Sam's Club's recent operational decisions and product quality [8]. Group 3: Expansion and Quality Control - Sam's Club has rapidly expanded its presence in China, increasing from 23 stores in January 2019 to over 60 by the end of this year, which has strained its supply chain and quality control processes [8][9]. - The pressure to maintain product quality amidst rapid growth has led to a reliance on larger, more generic brands, which may not meet the high standards expected by members [8]. - The simplification of supplier audits and quality checks has raised concerns about potential quality control issues as the company continues to expand [8].
钱大妈:到大湾区农交会寻新品、结伙伴、促交流
Nan Fang Nong Cun Bao· 2025-10-29 14:02
Core Insights - Qian Dama is leveraging its nearly 3,000 store network to enhance community engagement and supply chain efficiency, focusing on fresh produce and direct sourcing from farms [3][4][19] - The company emphasizes a "daily fresh" model that ensures products are sold on the same day they are harvested, thereby enhancing freshness and reducing waste [4][19] - Qian Dama aims to strengthen its market position in the Greater Bay Area by participating in the upcoming agricultural trade fair, seeking new products, partnerships, and industry insights [17][21] Supply Chain and Logistics - Qian Dama has established a highly efficient supply chain and logistics system, referred to as the "fresh highway," which minimizes intermediaries and ensures rapid delivery from farms to stores [4] - The company utilizes big data for order predictions and employs a full cold chain delivery network to ensure products reach stores within 24 hours of harvesting [4] - Direct partnerships with quality agricultural bases allow Qian Dama to maintain high standards and freshness, exemplified by their collaboration with various farms for specific products [4][12] Agricultural Collaboration - Qian Dama has developed a "farm-enterprise symbiosis" model, which has resulted in a consumption assistance amount of 2.3 billion yuan by the end of 2024, benefiting local farmers [9][13] - The company collaborates with farmers to create tailored agricultural standards and practices, enhancing product quality and farmer income [9][12] - Specific examples include partnerships in Guizhou for egg production and cucumber supply, demonstrating effective supply chain integration and local economic support [9][12] Seasonal Procurement Strategy - As autumn and winter approach, Qian Dama is focusing on seasonal products and quality control, implementing a strategy of direct sourcing and prioritizing seasonal items [14][16] - The company plans to enhance its supply chain and product quality through the establishment of standard planting demonstration bases [14] - Data-driven adjustments to procurement practices are being made to align with consumer preferences and reduce waste [16] Market Position and Future Plans - Qian Dama's competitive advantages include a strong brand reputation for freshness, an efficient supply chain, and a dense network of stores [19][21] - The company is exploring the introduction of international products to meet consumer demand for high-quality and diverse offerings [21] - At the upcoming agricultural trade fair, Qian Dama aims to discover new products, establish partnerships, and engage in knowledge exchange to drive industry innovation [21]