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透视:看30家头部仪器品牌如何重塑售后价值?仪器信息网客户关怀季五届总回顾
仪器信息网· 2025-12-08 09:07
Core Insights - The article emphasizes a significant shift in the scientific instrument industry from "selling equipment" to "selling services," highlighting the importance of after-sales service as a core element of brand trust [2][3] - The "Customer Care Season" initiative, launched in 2021, has seen participation from 30 brand partners and over 9,000 users, showcasing the proactive approach to after-sales service [2][3] Group 1: Customer Care Season Overview - The "Customer Care Season" has evolved over five years, with over 9000 users participating and more than 100 engineers providing live Q&A sessions [2][3] - In 2025, the initiative will upgrade to include live streaming and on-site inspections, enhancing user engagement and service visibility [3] Group 2: Brand Participation and Strategies - PerkinElmer has introduced a one-stop service system since 2010, enhancing user experience through live demonstrations in real lab settings [5][6] - Thermo Fisher has created five inspection videos focusing on key product lines, successfully visualizing service processes and building industry benchmarks [10][12] - Danaher Group has integrated its sub-brands to provide comprehensive service coverage across various fields, showcasing a collaborative service model [14][16] Group 3: Domestic Brands and Innovations - Domestic brands like Puxi and Leici are shifting from reactive to proactive service strategies, with Puxi hosting live training sessions to address user queries [25][27] - New entrants like Tianmei and Yuanxi are showcasing their service capabilities through on-site inspections and interactive content [29] Group 4: Value Creation and Marketing - The article outlines three core values that drive long-term brand growth: building brand trust through real service scenarios, reaching high-intent users, and establishing differentiated service reputations [34] - Jenoptik emphasizes the importance of high-quality service alongside product quality, aiming to transform every interaction into a trust-building opportunity [21]
国家级仪器“小巨人”,明天上市
仪器信息网· 2025-11-17 09:06
Core Viewpoint - North Mining Testing Technology Co., Ltd. is set to publicly issue 28,320,000 shares at a price of 6.70 yuan per share, with a listing date on November 18, 2025, on the Beijing Stock Exchange, indicating strong market interest and potential for growth in the testing and inspection sector [1]. Company Overview - North Mining Testing originated from the Beijing General Research Institute of Mining and Metallurgy established in 1956 and became an independent legal entity in 2016, completing its shareholding reform in 2022 [2]. - The company is recognized as a national high-tech enterprise and holds ISO/IEC 17025 certification, along with being a designated testing institution by the London Metal Exchange (LME) [2]. - As a national-level specialized and innovative "little giant" enterprise, the company focuses on the research and production of various analytical instruments, including ICP spectrometers and atomic absorption spectrometers [2]. Recent Developments - On November 7, the company obtained a utility model patent for a "high-throughput liquid sampling system," which enhances the automation and efficiency of high-throughput testing for analytical instruments like ICP-MS [2]. - The new system is designed to improve laboratory work efficiency by allowing unattended operation, increasing sample processing capacity, and enhancing daily work precision [2].
安徽理工大学发布14项9860万元仪器购置意向
仪器信息网· 2025-10-10 03:58
Core Viewpoint - Anhui University of Science and Technology has announced multiple government procurement intentions for laboratory equipment, with a total budget of 98.6 million yuan, covering 14 items of equipment expected to be purchased in October 2025 [2][3]. Procurement Overview - The procurement aims to meet the experimental teaching needs of public foundational courses and specialized courses at the university. The equipment includes various advanced instruments such as smart five-segment blasting speed instruments, high insulation resistance measuring instruments, and high-performance liquid chromatographs [5][6]. Detailed Procurement List - The procurement list includes: - Teaching experimental instruments such as digital electronic detonators, high-low temperature test chambers, underwater explosion pressure sensors, and more, with a budget of 6.77 million yuan [5]. - Equipment for electrical engineering courses, including power electronic new energy comprehensive experimental platforms and various inverters, with a budget of 6.10 million yuan [5]. - Instruments for communication courses, including smart fiber optic communication platforms and 5G mobile communication training systems, with a budget of 6.07 million yuan [5]. - Robotics and automation equipment, including multifunctional training stations and industrial collaborative robots, with a budget of 4.10 million yuan [6]. - Research instruments such as non-contact full-field three-dimensional scanning laser vibration measurement systems, with a budget of 2.97 million yuan [6][7]. Research Equipment Procurement - The university plans to procure various research instruments to support scientific research, including: - Hydraulic support digital twin experimental platforms and high-frequency signal analysis systems for coal mine health detection, with a budget of 4.06 million yuan [7]. - Coal mine auxiliary operation robot experimental platforms, including various types of robots and testing equipment, with a budget of 7.60 million yuan [7].
设备更新,济南海关招标采购30台仪器设备
仪器信息网· 2025-09-26 04:07
Core Points - The Jinan Customs is initiating a public tender for the 2025 laboratory equipment update project with a budget of 8.24 million yuan, aiming to procure 30 pieces of equipment for food and environmental testing [1][2][5]. Project Overview - Project Number: HYHA2025-2323 - Project Name: Jinan Customs 2025 Laboratory Equipment Update Project (First Batch) - Total Budget: 8.24 million yuan [5][10]. - The project includes procurement, supply, transportation, installation, debugging, and after-sales service for the equipment [5]. Equipment Details - The project is divided into five packages, with various types of equipment being procured, including: - Ultra-centrifugal grinder: 1 unit for biological sample preparation [8]. - Laser particle size analyzer: 1 unit for analyzing particle size through diffraction or scattering [9]. - Fully automatic graphite digestion instrument: 1 unit for heavy metal detection in various samples [8]. - Automatic titrator: 1 unit for detecting acid value and peroxide value in food and edible oils [9]. - Biological safety cabinet: 1 unit to protect operators and laboratory environments from infectious aerosols [9]. Submission Details - Potential bidders must obtain the tender documents from Haiyi Heng'an Project Management Co., Ltd. and submit their bids by October 14, 2025, at 09:30 AM (Beijing time) [4][10].
粒度仪中标盘点:国产设备接连中标,制药能源需求释放
仪器信息网· 2025-09-18 03:58
Core Insights - The article highlights the procurement dynamics of particle size analyzers in the 37th week of 2025, indicating that while universities remain the primary purchasers, there is a notable increase in demand from pharmaceutical and energy companies [2][3] - A total of 7 bids related to particle size analyzers were reported, with a cumulative bid amount of 1.7593 million yuan [3] Procurement Overview - The procurement data covers various sectors including universities, research institutes, and corporate R&D centers, showcasing a diverse range of applications for the equipment [3] - Key brands involved in the procurement include Jinan Weina, Dandong Baite, Malvern Panalytical, and German brand Sympatec, among others [3] Specific Bids and Equipment - Jinan Weina secured 2 sets of equipment: Winner2006B and Winner319C - Dandong Baite won a bid for 1 set of BT-9300S micron particle size analyzer - Sympatec was awarded a bid for 1 set of HELOS/BR laser particle size analyzer - Beijing Times New Measurement Control Equipment Co., Ltd. won a bid for 1 TP791 oil particle size analyzer - Malvern Panalytical secured a bid for 1 laser particle size analyzer - Japan's Rion won bids for both a micron-level and a nano-level liquid optical particle size analyzer [3][4]
2025年7月粒度仪中标榜:马尔文帕纳科、丹东百特、真理光学领跑,高校成主力!
仪器信息网· 2025-08-07 04:01
Core Viewpoint - In July 2025, the total bid amount for particle size analyzers reached 11.487 million yuan, with universities being the primary purchasers, accounting for nearly half of the total procurement [2][4][7]. Group 1: Bid Information - A total of 21 bids related to particle size analyzers were published in July 2025, with a total bid amount of 11.487 million yuan [4]. - Key brands involved in the bidding include DanDong Baite, Malvern Panalytical, Truth Optics, and others [4][6]. - Multiple bids were won by brands such as DanDong Baite (2 units), Malvern Panalytical (4 units), and Truth Optics (2 units) [6]. Group 2: Procurement Units - Universities are the main purchasers of particle size analyzers, with significant participation from institutions like Pu'er College, Anhui University of Technology, and others [7]. - In addition to universities, there is procurement demand from enterprises and research institutions in industries such as mining, metallurgy, chemicals, and environmental testing [7][9]. - The procurement units are distributed nationwide, with university purchases concentrated in the central and eastern regions, while enterprise purchases are more dispersed in resource-rich areas [9]. Group 3: Equipment Demand Trends - Laser particle size analyzers are the mainstream demand, but there is an increasing trend for spray particle size analyzers and online detection equipment in industrial applications [9].
粒度仪中标周报 | 马尔文帕纳科、安东帕等品牌接连中标(2025年29周)
仪器信息网· 2025-07-22 03:24
Core Insights - The article summarizes the bidding information for particle size analyzers in the 29th week of 2025, highlighting significant contracts awarded to brands like Malvern Panalytical and Anton Paar, with a total amount exceeding 3.86 million yuan [1][2]. Group 1: Bidding Information - A total of 5 bids related to particle size analyzers were published during the 29th week (July 15 - July 20, 2025), covering various fields such as scientific research and biotechnology [2]. - Malvern Panalytical won contracts for 2 units of laser particle size analyzers and dynamic light scattering instruments, totaling 1.2898 million yuan [2][3]. - Anton Paar secured a contract for 1 unit of the Litesizer DIF 500, amounting to 548,000 yuan, while the German company Sympatec won a bid for 1 unit of the HELOS/BR-INHALER laser particle size analyzer for 796,000 yuan [2][3]. Group 2: Product Details - The Mastersizer 3000+Ultra laser particle size analyzer is noted for its advanced software capabilities, automatic measurement settings, and real-time data quality feedback, making it a popular model for particle size analysis [3][4]. - The Zetasizer Pro nanoparticle size analyzer offers double the measurement speed compared to previous models and is applicable in various fields, including life sciences and food and beverage [4]. - The Litesizer DIF 500 from Anton Paar features a wide measurement range from 10 nm to 3.5 mm and includes a Quick-Click function for easy sample connection [5]. - The HELOS/BR-INHALER from Sympatec is designed for time-resolved analysis of droplet and solid aerosol size distributions, with a measurement range from 0.25 microns to 875 microns [6].
粒度仪周盘点:7台粒度仪接连落地,激光粒度仪中标热度攀升
仪器信息网· 2025-07-08 07:38
Core Viewpoint - The particle size analyzer market was active last week, with a total of 7 bidding announcements covering various sectors such as universities, research institutes, and mining companies, showcasing the competitiveness of different brands in niche markets [2][3]. Group 1: Market Activity - The particle size analyzer market saw a total of 7 bidding announcements from June 30 to July 6, indicating overall market activity [3]. - The bidding information includes various types of analyzers such as laser particle size analyzers and online measurement particle size analyzers, highlighting the broad application of these instruments across different industries [3]. Group 2: Bidding Details - The following brands won bids: - DanDong Better Size with the laser particle size analyzer model BetterSize 2600E, winning a bid for 264,000 yuan from Pu'er College [5]. - Malvern Panalytical with the Mastersizer 3000+Ultra laser particle size analyzer, winning a bid for 865,000 yuan from Anhui University [6]. - Micro-Nano Particles with the Winner319 spray laser particle size analyzer, winning a bid for 127,000 yuan from Taiyuan University of Technology [8]. Group 3: Product Features - The BetterSize 2600E is recognized for its versatility and is suitable for various fields and samples, making it a "universal laser particle size analyzer" [5]. - The Mastersizer 3000+Ultra is noted for its advanced features, including a wide measurement range (0.01 – 3500 μm) and automation capabilities, catering to current and future laboratory needs [6]. - The Winner319 is designed for spray particle size analysis, featuring a modular structure and high-performance laser, capable of measuring a wide range of droplet sizes while maintaining measurement accuracy [8].